Software support and complex troubleshooting
We joined forces of best software men to make sure more and more businesses feel the relief dealing with so called IT and software of any kind. Our key services are unlimited support abilities and complex troubleshooting regardless of technological set. We also have some sweet offer for start-ups who wish to create something really great and see it live really quickly.
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Reviews
the project
Web Development for Japanese Dessert Company
"Everything was great."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Ukraine representative office of Motiko company Executive Director
For what projects/services did your company hire Mencodehard, and what were your goals?
Our site is made on Wordpress and uses Woocommerce plugin for ordering products. We hired Mencodehard to perform website migration and some urgent fixes. After it we ordered an overall website redesign (desktop + responsive) and custom localization features.
We needed to show specific static content and product prices different in each city where we sold our product Due to certain issues with our previous service provider we had to urgently migrate our site to a temporary server while we were in process with getting a new hosting account.
We also had some top priority things to be done as soon as possible. Our goal was to find a better service provider to support and develop our website on a long-term basis performing all kinds of required technical tasks and server-side activities.
How did you select Mencodehard and what were the deciding factors?
Our partner company highly recommended Mencodehard for their reasonable support services, unlimited technical expertise and ability to quickly start work if business requires so.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Phase 1: website migration and urgent fixes. Phase 2: overall website redesign (desktop + responsive UX), custom localization features (prices, content).
How many people from the vendor's team worked with you, and what were their positions?
The team working on our site was about 3 people.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Redesign and localization feature helped us a lot in the process of opening new trading locations in other cities in Ukraine.
Describe their project management style, including communication tools and timelines.
They managed the project through documentation, phone calls, instant messages and constant communication. All activities were initially stated, documented and estimated. We used a fixed cost model for each iteration.
What did you find most impressive or unique about this company?
Most impressive was how really fast their team migrated the site and made the first portion of changes after our initial communication. We're also happy with the quality of the technical part and their help in selecting best UX solutions if we were hesitating or stuck.
Are there any areas for improvement or something they could have done differently?
Not sure. Everything was great.
the project
Customized Web Modifications for Computer Software Firm
"The team's great communication and willingness to work hard made us happy."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the CEO of a small software company in Norway.
For what projects/services did your company hire Mencodehard, and what were your goals?
We had a customer that needed smaller modifications to their wordpress solution.
How did you select Mencodehard and what were the deciding factors?
We heard of them through a friend
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The work done have been CSS/PHP/HTML done to an existing wordpress solution. We delivered sketches for what we wanted and MenCodeHard delivered the product.
How many people from the vendor's team worked with you, and what were their positions?
We only had direct contact with the CEO in MCH. He is very conscientious and thorough. I suppose there was one developer working on our solution, but can have been more.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We are happy with the end product
Describe their project management style, including communication tools and timelines.
Communication was great, rapid responses over email, whatsapp and slack.
What did you find most impressive or unique about this company?
The team's great communication and willingness to work hard made us happy.
Are there any areas for improvement or something they could have done differently?
More thorough testing
the project
Video Manual Creation for Media Startup
"They are very good and creative professionals that generate different interesting ideas."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I'm the CEO for a media startup.
For what projects/services did your company hire Mencodehard?
Video manuals for tendering platform users.
What were your goals for this project?
Create clear short video instructions to make users' experience more pleasant..
How did you select Mencodehard?
Online, thorough the selection process.
Describe the project in detail.
Creating video instructions for users. The project included 7 videos.
How effective was the workflow between your team and theirs?
The professional team uses different ways of communication and monitoring progress (e-mails, phone calls, video calls).
What did you find most impressive about this company?
Clear understanding of client's needs. Very good and creative professionals which generate different interesting ideas and realize them during a very reasonable time of the project. Reasonable price as well.
Are there any areas for improvement?
Status of the project statements, formal written discussion of corrections needed and done should be based on customer's needs.
the project
Mobile App Dev for Investment Advisory App
"They managed the project through phone calls, emails, and constant communication."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Eyes-Only is a state of the art, affordable macro advisory service for investors It uses a mobile App for iOS and Android to provide instantaneous access to proprietary policy intelligence updates, through push notifications delivered directly to the subscriber's phone The App's updates automatically disappear from the feed after 24 hours, and are afterwards only available to the subscriber through an online archive At Eyes-Only, we believe if you can’t squeeze basic directionality within 1500 characters, you should not bother at all. I am the CEO.
For what projects/services did your company hire Mencodehard?
Software development - new version of the mobile App.
What were your goals for this project?
Change features in the App.
How did you select this vendor?
Good, solid previous working relationship.
Describe the project and the services they provided in detail.
They designed, developed, and tested a new, improved version of the existing mobile App.
What was the team composition?
The team was about 7 people.
Can you share any information that demonstrates the impact that this project has had on your business?
Not just yet, as the project is still ongoing.
How was project management arranged and how effective was it?
They managed the project through phone calls, emails, and constant communication.
What did you find most impressive about this company?
The dedication and motivation of the young CEO.
Are there any areas for improvement?
Communication could be improved, but the company is young so I am sure they will do so.
Thanks to the redesign that the team performed, as well as the localization features that they developed, the company was able to open more stores in other cities in Ukraine. The company was pleased with the quality of the team's technical knowledge and their decisiveness in executing the project.