Memcrab

BACKGROUND

Please describe your company and your position there.

I'm the Head of Product at a Singapore based corporate payments company which operates across the Asia Pacific region.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Memcrab, and what were your goals?

Ongoing development requirements of various features in the platform and streamlining deployment and development processes.

SOLUTION

How did you select this vendor and what were the deciding factors?

Interviewed over a dozen companies around the world -- of all that we spoke with, Memcrab came out far on top when it came it how deep their knowledge was on all the topics that were relevant to us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Was an ongoing engagement for almost 8 months where they supported the internal team and helped implement best practices, advised on where things could be improved on front end, backend and devops.

How many people from the vendor's team worked with you, and what were their positions?

Worked directly with Memcrab CEO and CTO as well as 4 other front end and backend developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In the time when Memcrab assisted us we improved a number of our devops processes, made a number of significant improvements to our public facing assets such as the website and managed to roll out a number of key features.

Describe their project management style, including communication tools and timeliness.

Memcrab seamlessly integrated into our existing working style of regular video calls, Slack chats and managing everything through our preferred project management tools.

What did you find most impressive or unique about this company?

Taking the time to actually understand the bigger picture of what they were working on, rather than just jumping into the work without a context of how that work will be connected to the wider platform.

Are there any areas for improvement or something they could have done differently?

Before we got into a flow where we had a better understanding of each other's working styles there were a couple small discrepancies between the estimates for how long something would take and how long it actually took, but was all relatively minor things and were quickly resolved after flagging the issue.

BACKGROUND

Please describe your company and your position there.

I am CEO and Co-Founder of Teach-n-Learn Pte Ltd. We are an online tutoring platform and marketplace. We connect tutors and students and allow them to have lessons in our virtual classroom.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Memcrab?

We hired Memcrab to develop our e-learning platform.

What were your goals for this project?

We wanted to provide convenience to our students by eliminating travel time with a virtual education option. Our main goal was to improve learning efficiency.  

SOLUTION

How did you select this vendor?

We heard of them through our business partners and were satisfied with their previous projects. We selected them after our project negotiations went well. 

Describe the project and the services they provided in detail.

Memcrab developed our entire system. This included business logic and UI/UX development. The platform allows organizing real-time video lessons with a whiteboard, chat and file exchange, and managing a learning schedule. Students can search for a teacher by qualification, hourly rate, and skill rating. After the tutoring sessions, students rate their services and pay through the platform as well.

What was the team composition?

The team was comprised of two backend developers, one frontend developer, and one project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The impact of the new platform is proven by our growing customer numbers and positive site reviews.

How was project management arranged and how effective was it?

Memcrab has an established process that was used in all aspects of our collaboration, especially in project management. It was easy to communicate with their team, and they worked very hard to get the job done. They even leveraged our time difference as an advantage; tasks were always completed by the start of our work day.

What did you find most impressive about this company?

Memcrab helped us improve our project and shared their industry expertise, which was crucial for our development process. The platform was done quickly and precisely.

Are there any areas for improvement?

I cannot pinpoint anything but we would like to see them evolve in the fields of AI and Machine Learning.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Airborn Flight Services. We create subscription services for flight schools and clubs to manage their schedules in the aircrafts.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Memcrab?

We needed assistance with programming and design.

SOLUTION

What was the scope of their involvement?

We conceptualized the project in a meeting where we identified a five-year plan. Their team used React and their own technology to build our site. We continue adding functionalities to the site. Every time Memcrab designs the next functionality piece, our team makes sure it fits our vision.

What is the team composition?

We usually work with two of their partners and three developers.

How did you come to work with Memcrab?

I was on a business trip in Ukraine and was looking for programmers to create the website. I heard about Memcrab through word of mouth.

What is the status of this engagement?

We started working with Memcrab in 2013, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their team is excellent at keeping short- and long-term goals. We work with them on various projects. Our customer base grows 100% each year due to Memcrab’s efforts and quality of work. Due to their efficiency, we can keep our prices down compared to the competition. Over the last two years, we have made enough income to cover the new development and show profit.

How did Memcrab perform from a project management standpoint?

Their project management style was excellent. We communicate with them several times a week. Memcrab’s responsive team works in an agile methodology. They deliver in a timely manner. If it’s not done on time, it’s because we changed a requirement.

Their team introduced us to different project management concepts. We started using Jira, which improved our visibility of deliverables and milestones. We can keep track of any bugs and issues with the existing code.

What did you find most impressive about them?

Memcrab is professional and responsive. Their team is attentive to details and in understanding our business. Memcrab is always ahead of the game. They suggest improvements to our site through different technologies.

Are there any areas they could improve?

Their team could have more knowledge of SEO. It’s not their primary responsibility, but it’s a skill they could go deeper in.

Do you have any advice for potential customers?

Be clear about your goals and what functionalities you want. Communicate your plans ahead of time, and make sure your team is specific. Clients should be structured in their communication with Memcrab. 

BACKGROUND

Please describe your company and your position there.

Megasport is a Ukrainian national sports clothing and footwear retailer, and I'm the COO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Memcrab?

We hired Memcrab to develop our e-commerce solution.

What were your goals for this project?

Our main goal was to establish our brand online and create a reliable platform.

SOLUTION

How did you select this vendor?

We got to know Memcrab through word of mouth. After a negotiation process, we decided to accept their offer.

Describe the project and the services they provided in detail.

They developed a high-performance e-commerce platform with horizontal scalability and a fault tolerance system. It can manage 10 million visits each day. Last year, Memcrab also developed iOS and Android mobile apps for our business. The team continues to maintain the platform and develop new versions.

What was the team composition?

The team included backend, frontend, and mark-up developers, as well as a designer and project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Since we hired Memcrab to create our platform from scratch, this project had a significant impact on our business. For two years, we have been rated the best sports cloth and footwear retailer in Ukraine.

How was project management arranged and how effective was it?

It's extremely professional. We have constant access to task monitoring, and the team responds to our suggestions and questions. We trust their expertise, which is why we accept and implement their proposals.

What did you find most impressive about this company?

This company is not scared of challenges. They fulfill our requests precisely and work perfectly under pressure. During our big annual sales, when the number of visitors rises drastically, they secure the newest version of the system and improve its capacities. They try their best to make our platform as stable and scalable as possible.

Are there any areas for improvement?

We have constantly evolved together for the past five years, and we always give each other feedback. There isn't much that we want to improve. They might consider expanding their services to include SEO, since we had to hire another team for that.

BACKGROUND

Please describe your company and your position there.

I’m a founder of an online marketplace for window manufacturers, sellers, and installers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Memcrab?

We hired Memcrab to develop the frontend of our online marketplace.

SOLUTION

How did you select this vendor?

Our partners recommended Memcrab. We selected them because their proposal and pricing were suitable.

Describe the project and the services they provided in detail.

Memcrab is responsible for developing the customer-accessible parts of the marketplace,  including the vendor registration and buyer selection process.

What was the team composition?

We’re working with three frontend developers and a project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

There is no public release yet, but I'm happy with their work so far.

How was project management arranged and how effective was it?

Memcrab’s project manager is highly organized and responsive. We have regular online meetings, and we’re also able to monitor their work via Jira. I appreciate all of their efforts.

What did you find most impressive about this company?

I’m impressed by their attention to detail and their willingness to share their expertise. They always deliver to the best of their ability.  

Are there any areas for improvement?

There is always something to improve, but we're currently satisfied with the team.

BACKGROUND

Please describe your company and your position there.

I’m the founder of RGB-lab. We are a printing company that produces custom photo books and prints different types of photos.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Memcrab?

We hired Memcrab to develop our website, making our services available online to our clients.

What were your goals for this project?

We hired the team to drive our business online and automate several processes inside our company.

SOLUTION

How did you select this vendor?

Our business partners recommended Memcrab. We were satisfied with their progress early in the engagement, so we extended our collaboration.

Describe the project and the services they provided in detail.

Memcrab provided UI/UX designs that drove the development of a high-quality website.

What was the team composition?

Memcrab dedicated a designer, three developers, and a QA specialist to the project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We’ve seen tremendous business growth as a result of our website’s launch.

How was project management arranged and how effective was it?

It was quite easy to communicate with the team online and offline. They managed the work well, and we rarely experienced any delays.

What did you find most impressive about this company?

Memcrab was flexible to our requirements, but they have the courage of their convictions to make recommendations they consider crucial to the product’s success.

Are there any areas for improvement?

No, nothing specific comes to mind as needing improvement.