Software Development Services Company

Melon is a software development outsourcing company based in Bulgaria. 

Our talent spans from web to mobile, backed by a QA, System Support, and UX/UI and visual design departments. We are especially good at building teams that closely match our clients’ needed technological skillset and experience.

Melon’s team currently consists of more than 150 young and highly qualified professionals including web (.NET, PHP, Python, Ruby, SharePoint, HTML/JS) and mobile developers (iOS, Android, Windows Phone, Cross-platform, PhoneGap, Xamarine, Ionic, Unity), designers, interactive media and system support specialists, and quality assurance engineers.

 
$50,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2003
Show all +
Sofia, Bulgaria
headquarters
other locations
  • Bulgaria

Portfolio

Bugaboo: Optimizing Website and Management System

Bugaboo, a Dutch strollers and luggage systems manufacturer, engaged Melon with their website optimization. We successfully improved the content management system, website architecture and user experience.

Development Tools and Technologies

NET MVC

Angular

DevOps/QA

Frontend

JavaScript/jQuery

Node.js

PHP

Python

Find case study here: https://www.melontech.com/portfolio/our-work/all/bugaboo-optimizing-webs...

 

A New Life for Old Clothes - Native iOS and Android Apps for Remix

Remix is a leading second hand clothing e-shop. Melon developed native iOS and Android applications that feature very handy categories and filters. The buyer can add products to "favorites" to follow their availabillity and their change in the price and save their filters. The apps are available in 5 languages - Bulgarian, English, Polish, Greek and Romanian.

Development Tools and Technologies

  • ReactiveCocoa
  • ReactiveSwift
  • Swift
  • MVVM
  • iOS SDK
  • SocketIO
  • RXJava
  • Android SDK
  • MVP
  • Retrofit

Click here to find more of our projects.

Construction Documentation App for InnoBauTech

Melon developed intuitive construction documentation and management application for InnoBauTech to increase the efficiency in construction projects. It’s meant for site managers, architects, engineers, project managers, etc. 

Development Tools and Technologies

Swift

Foundation

UIKit

Back-end communication

Core Data

Core Graphics

Find case study here: https://www.melontech.com/portfolio/our-work/all/construction-documentat...

QuickSearch

Implementing a new modern UI theme onto the QuickSearch Workbook web application. Responsive web UI implementation over a complex web user experience with parameterized colors, backgrounds, layouts, etc.

Development Tools and Technologies

ASP.NET MVC

MS SQL Server

HTML

CSS

JS

JQuery

SASS

Game Inspiration by Teknobingo Scandinavia

Initially, Teknobingo were a client of a US game platform company, who in turn were Melon’s client since 2010. As of May 2013, the US provider switched business models and Teknobingo engaged us directly to support their software. They already had a platform with traditional bingo games they wanted to improve by redesigning the interface of their game client and integrating new features. Their goal was to shake it up and introduce a diversity of games to attract more players.

Development Tools and Technologies

Flash

Python

HTML

CSS

JavaScript

Graphic Design

Clich here to find more of our projects.

Document Management System for AES Northern Ireland

Melon developed a document management system with change management workflow for two AES plants in Northern Ireland. Now we are responsible for its ongoing technical support. The plan is to implement this system globally across the entire company.

Development Tools and Technologies

SharePoint 2013

JavaScript

HTML

CSS

.NET

C#

Clich here to find more of our projects.

Easy and User-Friendly eLearning Platform for Telenor

Melon Learning delivered to Telenor Bulgaria eLearning software available to the entire organization countrywide that allowed all the employees to be trained with minimal logistics involved and saved the company many manhours and resources. To date, 21 courses have been uploaded and nearly 3,230 ymployees have used the eLearning platform.

Click here to find more of our projects.

Bookatable: No Downtime on the Road to Success

Bookatable originally engaged Melon to improve their website. Later Melon also developed the Bookatable mobile apps for iOS and Android using the cross-platform PhoneGap framework.

Development Tools and Technologies

  • .Net
  • SQL
  • SVN
  • PhoneGap
  • HTML5
  • jQuery memcached
  • Amazon Web Services
  • Adobe Flash

Clich here to find more of our projects.

KnOWLedge Portal for Coca-Cola Hellenic

For Coca-Cola Hellenic, Melon developed a web-based knowledge management system with a great user experience. Based on their roles within the company, employees can view, suggest updates and approve business processes. It is an efficient tool to keep track of, transfer and update the accumulated knowledge.

Development Tools and Technologies

  • SharePoint Online
  • Visio Services
  • JavaScript
  • jQuery

Click here to find more of our projects.

Crowdfunding Platform Buzzbnk: Backing Bright Ideas

Buzzbnk is a crowdfunding website for social ventures aiming to offer a new way of funding social change in the UK. Besides collecting pledges, the backend also had to be capable of refunds for those projects that did not meet their fundraising goal and send all backers notifications for important project milestones, among other features. We wrote the code from scratch to create a truly custom solution.

Developing Tools and Technologies

  • ASP.NET (Ajax, JacaScript, HTML)
  • SQL server
  • web farm-ready

Click here to find more of our projects.

Binary Books: Become a Co-Author of the Book You're Reading

Binary Books is an iOS app that allows users to become co-authors of novels in progress. They can download the new chapter, comment, submit their edits and actually change the characters' destiny. They can chat live with author and join groups to discus and alter the plot. Users can present their paragraphs or chapters, get feedback on their writing and get published.

Development Tools and Technologies

  • Swift
  • iOS 9 and 10
  • in-app purchases
  • Customised native UI controls
  • SQLite client-srver communication
  • Facebook & Twitter integration
  • ASP.NET MVC
  • ASP.NET Web API
  • Umbraco
  • PushSharp
  • HTML/CSS
  • javaScript/jQuery
  • Entity Framework
  • MS SQL

Click here to find more of our project.

Developing and upgrading web applications for NIF

Melon is the technological partner of the Norwegian Olympic and Paralympic Confederation of Sports (NIF). Together with their in-house IT team, we are responsible for maintenance and support, upgrade and development of their numerous web applications using common database.

Development Tools and Technologies

ASP.NET

SQL

WCF Services

JavaScript

XML

HTML

CSS

Clich here to find more of our projects.

TimeHeroes: Native Android and iOS Apps

TimeHeroes is a volunteering platform. To make it more accessible to volunteers, Melon developed native iOS and Android applications integrating the core functionalities of their website. The apps are user-friendly and intuitive. This is one of our favourite pro bono projects.

Development Tools and Technologies

Android

iOS

Sketch

Zeplin

Clich here to find more of our projects.

Reviews

Sort by

Web Dev and IT Support for Incentive Platform

“They were outstanding.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Dec. 2009 - July 2014
Project summary: 

Using Microsoft .NET and MySQL, Melon’s team developed a web application and offered in-house tech support. They created APIs and designed an internal reporting tool using SQL Server Reporting Services.

The Reviewer
 
11-50 Employees
 
London, United Kingdom
Ceno Milov
IT Manager, Ovation Incentives
 
Verified
The Review
Feedback summary: 

The web app Melon developed is the foundation of the business, and their work enables the company to be in business. The professional and friendly team worked collaboratively and delivered high-quality results. They offer exceptionally affordable pricing for their strong expertise.

BACKGROUND

Introduce your business and what you do there.

I’m the IT manager at Ovation Incentives, a global provider of incentives programs for multinational companies. Our main product is a universal voucher system, which users can redeem in our system for any retail voucher. We operate in 100 countries with multiple currencies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Melon?

We needed an IT team to help us with the development of our website application and provide technical support.

SOLUTION

What was the scope of their involvement?

Their primary task was development. They also created APIs to enable our clients to connect their systems to our system. They used Microsoft .NET and MySQL. Additionally, they also developed an internal reporting tool using SQL Server Reporting Services. Our products need constant development so they did changes and maintenance.

What is the team composition?

We worked with a couple of project managers and dedicated developers. They also had a QA engineer, which was helpful.

How did you come to work with Melon?

I used to work in Bulgaria as a developer and project manager and knew that they were good, which is why I chose them to be our dedicated partner.

What is the status of this engagement?

We worked together from December 2009 until July 2014. We now have an IT team in-house and don’t outsource anymore.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Without this app, we wouldn’t exist.

How did Melon perform from a project management standpoint?

I was the project manager on our side. On a monthly basis, I sent them the specifications and details about what needed to be changed or improved. We used Mantis. We worked well together. They’re exceptionally friendly and they completed the projects professionally.

For our main project, there were no scheduling problems and they completed the work within our deadlines. On another project, the main developer left the company in the middle of the project so they needed extra time, but it wasn’t a big delay, and it worked out for us. Even though it took them additional time, they stayed within the fixed-price budget.

What did you find most impressive about them?

We wanted to work with a big company because we wanted to have sufficient resources and talent. The risk of working with a small company is they may not be able to replace experienced developers if a team member leaves. The team that worked for us wasn’t that big, but if someone leaves, they make good transitions and provide another resource.

Are there any areas they could improve?

In the first month, we quickly determined our style for project management with one of the projects.

Do you have any advice for potential customers?

Use them. I’d be very happy to work with them again.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    It was exceptionally reasonably priced.
  • 5.0 Quality
    Service & deliverables
    The quality was excellent. I was impressed with their QA team. They were outstanding.
  • 5.0 NPS
    Willing to refer

Web Development for NGO Education Program

"The team responded to any inquiry in less than an hour and adopted our preferred channels of communication with ease."

Quality: 
4.5
Schedule: 
4.5
Cost: 
3.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Oct. 2017 - Nov. 2018
Project summary: 

Melon built a website for an NGO education program. They oversaw the development cycle from start to launch.

The Reviewer
 
11-50 Employees
 
Sofia, Bulgaria
Krum Karadakov
Digital Specialist, America for Bulgaria Foundation
 
Verified
The Review
Feedback summary: 

The site fulfilled all specifications. Melon met nearly every deadline and communicated consistently throughout the project. They responded quickly to inquires and were receptive to feedback. Customers can expect a highly flexible team that delivers quality products.

BACKGROUND

Please describe your company and your position there.

I’m a digital specialist for the America for Bulgaria Foundation. We promote economic development and democratic values in Bulgaria.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Melon?

We engaged Melon to build a website for a new education program called Education Leadership Academy (ELA).

What were your goals for this project?

The website needed to share information about our program, schools, and useful resources for interested users.

SOLUTION

How did you select this vendor?

Melon worked with us before to develop our main site. We were pleased with their results and their maintenance services, so we engaged their services again for this project.

Can you go into detail about the services they provided and the scope of the project?

Melon developed, configured, and launched the site. The team responded quickly to questions and feedback throughout the process.

What was the team composition?

We worked primarily with a project manager. They communicate our needs to their team of frontend developers, backend developers, QA testers, and DevOps people.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The site met all requirements, but we have yet to measure its impact on our program.

How was project management arranged and how effective was it?

The project ran smoothly from start to finish. Melon consistently met deadlines and communicated their few delays in advance.

What did you find most impressive about this company?

The team responded to any inquiry in less than an hour and adopted our preferred channels of communication with ease.

Are there any areas where they can improve?

Some tasks could use better time estimates, but overall, we’re highly satisfied with their work.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 3.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

SharePoint and Development Support for IT Company

“You can trust that Melon is going to treat your customers like their own clients.”

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
May 2016 - Ongoing
Project summary: 

Melon provides specialized development expertise for .NET, Azure, and SharePoint. They collaborate on projects with the in-house team from scoping to delivery and provide DevOps-related services.

The Reviewer
 
201-500 Employees
 
Toronto, Canada
Chuck Ma
Director, Buchanan Technologies
 
Verified
The Review
Feedback summary: 

Melon’s services have been consistently well-received internally. Even more importantly, third-party clients appreciate their high-caliber work. The team is flexible, diligent, and collaborative. They’re considered a valuable partner who can fulfill a variety of technical demands. 

BACKGROUND

Introduce your business and what you do there.

I’m the director of Buchanan Technologies. We’re a strategic managed services provider and IT consulting firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Melon?

We hired Melon to provide development support.

SOLUTION

What was the scope of their involvement?

We brought Melon in for their expertise with various technologies. We’ve worked together on numerous projects for our customers. They helped us with the scoping and delivery process. We primarily utilized their broad spectrum of SharePoint skills and expertise. 

Melon developed one of our projects on an Azure platform. They’ve provided the pure development skills we’ve needed, like .NET expertise. We’ve also had them work with us on DevOps oriented tasks like Office 365 migrations.

What is the team composition? 

Melon provided the bulk of delivery resources for our projects, who work with our internal project managers. Their team includes SharePoint architects, business analysts, and resources with development and UI/UX capabilities. We also work with the individuals who handle DevOps.

I work primarily with one of the principals. From a project delivery perspective, he keeps an eye on everything that goes on in the background.  We typically worked with team leads and engaged directly with various teammates in the SharePoint or the .NET space. 

How did you come to work with Melon?

Melon came recommended as a provider. We both have offices is in Bulgaria and had held previous business meetings with their team. 

How much have you invested with them?

We’ve spent $250,000–$500,000. Their costs are very reasonable.

What is the status of this engagement?

We’ve been working together since May 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve had excellent feedback from our customers, who find that Melon is very thorough and thoughtful. Our clients appreciate the team’s approach and the services they provide. Some members from Melon’s side of the team have received great comments.

How did Melon perform from a project management standpoint?

Melon is excellent. We have no issues with project management. We use Microsoft Project and Jira for tracking requirements along with a variety of different tools. The technology we use depends on the specific customers we’ve engaged with and what platforms they’re able to support.

What did you find most impressive about them?

I don’t view them as a vendor or a supplier. Melon’s approach feels more like a partnership. We work together towards deploying a customer’s solution. The team has shown they can be flexible with our clients when needed, which has been critically important to us.

Are there any areas they could improve?

The only thing that our customers notice is the time zone difference, given that Melon is Bulgarian-based. For the bulk of our engagements, they’ve been flexible about matching our time zones. This minor issue sometimes comes up as a question, and we try to respect it on both sides. 

Do you have any advice for potential customers?

Be open and honest about your intentions and what you’re trying to accomplish. You can trust that Melon is going to treat your customers like their own clients. 

5.0
Overall Score They're a great partner to work with.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web and Mobile Platform Dev for Content Platform

“We’ve established a long-term relationship, and Melon is guaranteed to deliver on our projects.”

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2016 - July 2017
Project summary: 

Melon developed the frontend and backend of a web platform with corresponding mobile apps for iOS and Android using Python and Java. They designed wireframes and built APIs for social media integration.

The Reviewer
 
1-10 Employees
 
United Arab Emirates
Mahmoud Boksmati
CEO, Theinfluencer.com
 
Verified
The Review
Feedback summary: 

Melon delivered a platform that helps brands effortless run automated marketing campaigns with the best-suited content creators. The team offered seamless and effective communication and technical expertise. They resolved issues by flexibly accommodating budget and scheduling expectations.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO and founder of theinfluencer.com, a marketing platform, and marketplace that connects brands with social media influencers to help them collaborate on campaigns.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Melon?

We needed to work with a team that was familiar with automating the process of a marketplace so we could connect two types of users to fully automated transactions.

SOLUTION

What was the scope of their involvement?

Acting as our outsourced I.T. and product department, Melon helped us translate our commercial needs into technical tasks for their developers. They managed everything from the initial wireframes and architecture to the complete full-stack development with an emphasis on the backend. They used angular for the frontend, and the backend is Python-based. In addition to our primary web platform, they produced two mobile apps for Android and iOS.

Our site integrates with influencers' social media accounts through APIS that are available on all the different platforms. Brands and agencies can use our system to run fully automated campaigns, measure ROI, reach out to content creators who have profiles on our platform, and send them assignments.

What is the team composition? 

A project manager, one backend and one frontend developer, and a QA engineer work on our project full time. Sometimes we pull in extra help from another either backend or frontend resource depending on the need. 

How did you come to work with Melon?

We considered providers from Bulgaria, Poland, Ukraine, and India. After reviewing a few agencies found through an online search, we selected Melon. They seemed to have an experienced team, and they offered the best balance between quality of code versus cost.

How much have you invested with them?

We've spent a total of $250,000 on Melon's development services. We started on a time and materials billing structure and then moved to a dedicated team with hours each month. 

What is the status of this engagement?

We started development in January 2016 and finished within a year and a half. Melon delivered the MVP in July 2017, but we had additional requirements. The platform is now fully live.  We’re still making enhancements to fill in missing steps in the process and improve the loading time. We were in beta until January 2018 when we officially launched. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve established a long-term relationship, and Melon is guaranteed to deliver on our projects. We're not aggressively onboarding yet. The few customers we're working with have shown us a few things we should change. 

As of today, we have 2,100 content creators on our site who have connected their social media and signed up. We’ve identified a much more extensive database of 30,000 influencers, but they haven't joined yet. We’re still focused on achieving significant traction.

How did Melon perform from a project management standpoint?

We spent the first 2-3 months getting acquainted. They missed a few deadlines because we'd underestimated the scope. Once we understood each other better, we found an effective system of communicating and gained momentum. Everything became much smoother month by month, and they started delivering. 

We use Trello to define tasks from the commercial side. Their project manager skillfully translated our business needs from plain English to technical tickets on Jira for the developers. Our communication was seamless. The entire team is very well-spoken and understands our needs. 

What did you find most impressive about them?

I most appreciate Melon's human element. We have a healthy business relationship. In the cases I've asked them to go the extra mile with me, they always have. Whether it's an extended credit period or billing negotiations about bugs, we always have transparent and frank conversations. Our open dialogue helped develop credibility on both sides. 

Are there any areas they could improve?

Allocating resources properly would help them improve. Not all the team members have stayed constant, which I would have preferred. Melon eased my concerns about staff turnover by bringing in credible people. They adjusted the billing to account for new teammates' 2-3 week learning curve during onboarding. 

Their web development team is excellent, but their mobile app team caused a two-month delay. We either underestimated the scope or the resource managing the project wasn’t senior enough. Once they noticed this problem, they jumped in, fixed it, and delivered in the end. They even footed the bill for the delay.

Do you have any advice for potential customers?

Transparency is key. Have well-defined tasks prepared to assign Melon.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would definitely refer them.

Front End Design for Bottling Enterprise

“I appreciated Melon’s flexibility. They stepped in, were easy to work with, and did the job exactly right.” 

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
Oct. 2017 – Nov. 2017
Project summary: 

Using a client’s primary technology stack, Melon created and implemented a new frontend UX/UI for a proprietary BI application’s ACP-based upgrade. The design aligns with an existing logo and brand guidelines.

The Reviewer
 
10,001+ Employees
 
Bulgaria
Project Manager, Beverage Company
 
Verified
The Review
Feedback summary: 

Melon designed a seamless new look and feel that matched the upgraded version of the application perfectly. Despite an unfamiliar environment, technology, and teammates, their developer rapidly produced excellent work within a tight, two-week turnaround time. Communication was effortless.

BACKGROUND

Introduce your business and what you do there.

I am a project manager for a beverage brand that covers 28 markets in Eastern and Central Europe as well as Switzerland, Ireland, Nigeria, and the entire territory of Russia. As a member of the central IT department, my role assists with the company’s business solutions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Melon?

Our company uses a primary technology stack. We needed design support for one of our frontend BI solutions

SOLUTION

What was the scope of their involvement? 

We were facing an upgrade of our solution to an ACP-based custom cloud architecture that would bring a new look and feel to reports. Melon created a design to match the context and logo of our brand accordingly. Their lead designer managed the creative work and came up with several proposals for app screens. After brainstorming five themes ranging from traditional to avant-garde, we shortlisted three options and selected the best one.  

One of their developers implemented the design following our strict instructions. He chose a CSS that will be compatible with future releases of the ACP application. Since it’s a proprietary application, he came onsite to work in our office to get a better understanding of the requirements. Remote work wouldn’t have been appropriate in this particular case. He demonstrated a keen understanding of our project and collaborated effectively with our in-house and integrator teams. Accurate communication between all three parties was critical to successful completion. 

What is the team composition? 

Melon assigned an account manager, a senior and associate developer, and a designer to our project. 

How did you come to work with Melon?

We have completed previous projects with Melon, so they’re on our vendor list.  Most were related to Windows-based solutions.  When I was looking for a company that could provide both creative design and development, I knew they would be one of the proposed vendors. I chose them based on their immediate availability. Quick completion was key. Cost-wise, their offer was acceptable for our budget.

How much have you invested in them?

We spent between $10,000–$20,000.

What is the status of this engagement?

We worked on this project together last year from October through November.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Melon adjusted the look and feel of our frontend reporting solution. The upgrade we’re implementing is not yet live. We’ve already used the CSS they created, and it appears in every new report. The overall solution isn’t entirely complete yet.

Melon finished the job and conducted the entire process properly. Our customers are pleased with the reports we’ve started to use. The whole process went smoothly, and we achieved our overarching objective.

How did Melon perform from a project management standpoint?

We communicated with the remote part of the team over Skype. When Melon’s developer came to work onsite, I was pleasantly surprised by how well and quickly he adapted to our environment. I expected glitches in the beginning, but he has everything properly installed from day one. He engaged the ideal people to help him complete the job.

What did you find most impressive about them?

I appreciated Melon’s flexibility. They stepped in, were easy to work with, and did the job exactly right. This was an especially useful quality for this project. Their developer seamlessly joined our corporate environment. He worked effectively with a team he met for the first time on a computer we supplied.  Working rapidly, they completed our project within two weeks. Everything was done on time

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Custom Software Dev for Mobile Gaming Platform

"[W]e have been working with good people there for a long time."

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
2013 - Ongoing
Project summary: 

Melon’s iOS and Android engineers handle development for a mobile gaming platform using Python, HTML.

The Reviewer
 
11-50 Employees
 
San Francisco, California
Mike Reaves
Founder, Cashbet
 
Verified
The Review
Feedback summary: 

Melon has successfully developed multiple platform features and established a strong project management system to handle bugs and take advantage of the time difference. The developers’ low turnover rate and English skills have helped solidify this long-term relationship.

BACKGROUND

Introduce your business and what you do there.

I am the co-founder and CEO of Cashbet. We are a mobile first, crypto ready online gaming platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Melon?

We needed skilled software engineers at a competitive rate.

SOLUTION

What was the scope of their involvement?

They do software development on a number of different components of our platform typically using Python, or HTML.

What is the team composition?

Right now we have five developers at Melon and work with iOS and Android engineers.

How did you come to work with Melon?

They reached out to me in 2009, and I had done some previous work with them at another company.

What is the status of this engagement?

We starting working with Melon in 2013, and continue to do so.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They have developed a countless number of features on the platform, and I have been mostly satisfied with their work.

How did Melon perform from a project management standpoint?

They have been very good at project management. We have daily stand-ups over Skype and on the phone, and I am able to talk with them on the weekend as necessary.

What did you find most impressive about them?

When you outsource to a company like Melon there can be a lot of turnover, be we haven’t had that. Their employees have strong English skills, and we have been working with good people there for a long time. I am very pleased with their developers.

Are there any areas they could improve?

I would like to see them make their hiring process faster. I know it is a competitive market there, but they are sometimes slow at getting me developers when I need more.

Do you have any advice for potential customers?

You need a good project management infrastructure and communication policy in place in order to manage remote resources effectively. We have a decent process of documenting features or bugs and assign our workflow well. This helps us take advantage of the time difference, because what I mark as needing work at the end of the day is taken care of by the next morning.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custon Software Dev for News Analysis Information Platform

"Their expertise allows them to suggest solutions we never considered."

Quality: 
4.0
Schedule: 
3.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
Confidential
 
Dec. 2014 - Ongoing
Project summary: 

Melon took over the transition of an online news platform from PHP to Django Python. They built the new system from scratch, leaving room for the addition of future functionalities.

The Reviewer
 
11-50 Employees
 
London, United Kingdom
Director, News Analysis Information Platform
 
Verified
The Review
Feedback summary: 

Melon suggests innovative solutions thanks to their technical expertise. They offer competitive, hourly rates and their large team works independently. Despite early project delays, they worked to correct the scheduling error at their own expense.

BACKGROUND

Introduce your business and what you do there.

I’m the Director of a news analysis provider that publishes daily stories relating to energy industries.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Melon?

We were developing a new backend technology for our online platform, switching from PHP to Django Python, but were unhappy with the vendor we initially hired.

SOLUTION

What was the scope of their involvement?

We wanted the backend to integrate CMS, CRM systems, invoicing, and email. We also needed to transition away from our previous system without any business interruptions. Melon inherited the old PHP system and maintained it while developing the new backend from scratch. Once built, they transitioned to the new system.

We continue to add new functionalities, launching new products on top of the platform and expanding our output.

Melon is currently developing an API for a corresponding mobile app.

What is the team dynamic?

We work with a senior project manager, as well as a single developer who does most of the work for us. They have QA testers for any new features, and an excellent Django team to help with more complicated tasks. Their system administration team hosts our servers.

How did you come to work with Melon?

A friend of mine went to school with Melon’s founders, so he recommended them to me. We spoke with their developers and visited their offices, but we especially liked the fact that they’re a larger company. We felt this would guarantee us continuity and a sense of safety.

How much have you invested with them?

They offered a competitive hourly rate of less than €60 per hour.

What is the status of this engagement?

We started working together in December 2014 and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The system works well, but because we continue to add new features, it’s a very different system from when Melon first completed the project. Some pages function better than others in the current state, so we plan to rebuild in 2019.

How did Melon perform from a project management standpoint?

We're satisfied, overall. We had a slow start because of a misunderstanding regarding the scope. This caused a slight delay, but Melon rectified this at their own expense.

They’re based in Bulgaria and work remotely. We FaceTime every five or six weeks.

What did you find most impressive about them?

I’m not especially tech-savvy, so it’s nice to have a partner that can explain the latest technologies. Their expertise allows them to suggest solutions we never considered.

Are there any areas they could improve?

Have a technical person in-house to manage the project. This will allow you focus on other aspects of your business.

4.0
Overall Score
  • 3.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Web Platform Projects for Online Restaurant Startup

“They had very good ideas, and they were able to think independently.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Feb. 2005 - Ongoing
Project summary: 

Melon worked on two projects. The first was producing a web service a photo sharing site. For the second project, they built a web platform, API, and mobile versions for an online restaurant booking service.

The Reviewer
 
11-50 Employees
 
Copenhagen, Denmark
Mikkel Weider
Former Director, Bookatable.com
 
Verified
The Review
Feedback summary: 

The team impressed with their creative and innovative discovery process. They proved their ability to deliver affordable, quality work. They also resolved problems well with fair management and excellent communication. This team’s talents keep them from being forgotten for future projects.

BACKGROUND

Introduce your business and what you do there.

I was the managing director at Bookatable.com.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Melon?

They produced a web service for me. Then, I moved on to another company, and they did a project for me there as well.

SOLUTION

What was the scope of their involvement?

They created a photo sharing site, and they also did a project called Bookatable.com.

Bookatable.com was an online restaurant booking service like OpenTable, but the biggest one in Europe. They also dabbled with doing mobile versions. They covered the full range which was great for us at that moment. For the Bookatable business, our tech department was too swamped doing our internal plug-ins and software to get the online restaurant bookings working. It was great that we could outsource the whole project of this website and work on top of the API that was provided to them, but they could do everything else. That made us much faster and efficient than if we had to do it ourselves. They used a range of tools.

What is the team composition?

On the photo sharing project, they took the lead of project management on the technical part and the developing. We had a project manager on our side too, but we were talking to their project manager. He had a team around him of people developing, QA testing, and platform testing, etc.

For Bookatable, we had a coordinator on our side who gave guidelines for how the website should be. We had a project manager on our side who had some technical knowledge, and Melon did everything on the technical side and also the project management.

How did you come to work with Melon?

We had mutual friends, and I had heard good things about them.

How much have you invested with them?

The photo sharing site was approximately €60,000. I left the project at Bookatable, but they have probably spent more than a million euros over the years.

What is the status of this engagement?

I started working with them in February 2006.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality has been great. We have been very happy with them. They did the photo sharing in a low-cost, agile way which made it possible to go live with a large solution for little money. It was impressive that they could handle the Bookatable site from end to end. They made a great service that also became extremely popular. They worked on it for many years, and after 6 years, it was decided the technology should be taken in-house on that project. They handled everything to run a full-fledged web service.

Occasionally, we had an issue with a few developers, where someone was not performing well enough. They replaced them with someone else, and they compensated me. Of course, in all projects there will be issues or problems, but in general, they are very good at handling the issues. We didn’t have any huge issues resulting in more time or cost than agreed upon. There have been a few times when things turned out to be lighter than first anticipated. In general, it was handled well.

How did Melon perform from a project management standpoint?

It was very easy to communicate. It was nice that we were in the same time zone. They gave me direct access to developers and others in case there was something requiring urgent attention or if it was just faster so I didn’t have to wait for the project manager to reply. Their English was also very good compared to other outsourcing companies that I have worked with.

What did you find most impressive about them?

The CEO is a very amiable person who is nice to do business with. He’s reasonable, pragmatic, and solution-oriented. When there were issues, there was good communication; I could speak very directly and we worked toward solving the issues together.

The first time I met them, when we went over the specs and the ideas, I liked how they responded. I like that they take part in the early phases of writing the specifications of the work. They had very good ideas, and they were able to think independently. This was a loose idea at the moment, and they were able to work on an idea level. This is something I have appreciated with them on other occasions too, that they can think for themselves. They’re not just doing whatever the specs are saying. Right now, I have another project that we plan to use them for. They are part of the planning for what we need. I don’t need to do so much on my own. I can send them brief material, and they can develop ideas out of that. Then we discuss it and decide if it’s something we want to move on with or not. I like this way of independent thinking.

I also liked the idea of having access to a huge network of different people because they have a lot of different skills within the company. They do programming, QA, and many platforms and languages, etc.

Are there any areas they could improve?

It’s been a couple of years since I worked them, but I don’t know if they are on top of all technologies. Some projects are relevant to do with them, and other projects are less relevant because their competencies are not as strong in those areas.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve done that several times.

Software Dev for Commodity Price Risk Management Firm

"They have relentless focus and give daily updates throughout the major builds."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2017 - Ongoing
Project summary: 

Melon navigated complex mathematics to build a commodity price risk management platform. The software provides sophisticated analysis at an affordable price.

The Reviewer
 
11-50 Employees
 
London, United Kingdom
Tom Larrance
Founder, Flow & Ebb
 
Verified
The Review
Feedback summary: 

The completed system melds function with clean design. Potential customers respond positively to demos. Senior management intimately engages with the project. Melon offer excellent rates compared to U.K.-based competitors.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of Flow & Ebb, a commodity price risk management firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Melon?

We wanted to develop risk management software similar to those used by large commodity houses. Ours needed to be affordable for smaller companies who aren’t commodity players themselves, but have peripheral exposure to the same risks.

SOLUTION

What was the scope of their involvement?

With no in-house technical expertise, we relied on Melon entirely. While we had an end point in mind, they worked with us to devise technical strategies to achieve that goal.

They built a complex .NET platform that provides a kind of management control framework to help companies reduce risk. It monitors price movements and calculates risk positions on a daily basis, alerting the company if it exceeds its expected ratio. In this way, the company knows to make a new trading decision.

What is the team dynamic?

We’ve worked with two senior developers since the beginning who have really been the core of the project. They helped with design and development. Melon assigned us a project manager and brought in other web engineers as needed.

How did you come to work with Melon?

I considered a few U.K.-based developers, but found them too expensive. A friend recommended Melon, assuring me they offered competitive prices and quality results.

How much have you invested with them?

About €60,000.

What is the status of this engagement?

We started work on the project in January 2017. We launched the platform six weeks ago and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I have a particular interest in design. I hate systems that, while performing a clever function, have a clunky, outdated aesthetic. With Melon, we built something that looks amazing and matches our brand.

While the platform is still fairly new, people have responded very positively to demos.

How did Melon perform from a project management standpoint?

We flew to Bulgaria in the beginning to outline the project with their team. Being able to visit their headquarters helped us focus on the task at hand, without the day-to-day distractions of our own office. A couple of Melon’s owners were involved in those meetings, so I was very impressed by the engagement of senior management at that stage.

Having a single project manager throughout the project created a comforting sense of continuity. We were able to track their progress through a management system. They have relentless focus and give daily updates throughout the major builds.

What did you find most impressive about them?

Risk management systems rely on highly complex mathematics, so I was very impressed by their ability to grasp the concepts.

Their honesty was also key. We valued their input and willingness to pushback on ideas that would have harmed the end product. They understood our goal and helped ensure we reached it efficiently. They were brilliant in terms of preventing mistakes.

Are there any areas they could improve?

They've never let us down.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They were far cheaper than their U.K. competitors.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've already recommended them on three occasions.

Software Solution Dev for Online Advisory Company

"So far, they've worked out smoothly, providing secure and 100% stable solutions for all challenges I've given to them."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Nov. 2011 - Ongoing
Project summary: 

Step by step, Melon built the advisory solution tool as envisioned with strong stability and security. The partnership continues as the tool continues to be developed, now in version 4.3.

The Reviewer
 
1-10 Employees
 
St. Gallen, Switzerland
Founder and Partner, Advice Online AG
 
Verified
The Review
Feedback summary: 

Melon started the project by making a strong first impression with the first prototype, delivering a high-quality product in a short time and demonstrating their capabilities and understanding of the project. Their strong expertise and efficiency make everything easy, including winning clients.

BACKGROUND

Please describe your company and your position there.

I am a founder and partner at Advice Online AG and designer, creator and manager for the AO Digital Banking Cloud Framework, the leading advisory solution in Switzerland.

OPPORTUNITY / CHALLENGE

For what reason(s) did your company hire Melon?

I looked for people that challenge me and deliver, instead of telling me, "It's difficult."

What were your goals for this project?

Our goal was to build the best advisory solution out there, and we did. We are proposing that our clients be more efficient, so we also value the fact that the work with Melon is efficient too. This makes a great win-win-win situation for all parties involved.

SOLUTION

How did you select this vendor?

Personal connections lead me to this company. Since then, I have not thought once about changing.

Describe the project in detail.

I had the software designed and pixel ready, and I described the process and functions. Melon delivered the first prototype in a rapid, agile manner within weeks. It was stunning. From then on, we've built the tool as it is today (version 4.3 already) step-by-step. While I'm doing the meta-coordination of what functions/tasks are to be aimed for next, the team coordinates within to tackle the challenges and offer best possible outputs in the most efficient ways without jeopardizing the quality and security of the tool.

What was the team composition?

We always had between 2 and 3 developers, while one person also partially coordinated the team. There was one QA person with a sharp mind and great anticipation of the topic, and also one frontend developer. The last two occasionally jump in for special purposes and are not a part of the dedicated team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

So far, they've worked out smoothly, providing secure and 100% stable solutions for all challenges I've given to them.

Check our website: adviceonline.ch, then chose "DIE FIRMA" to check our references. This demonstrates how we are winning more and more clients in Switzerland with our state of the art solution that allows just about anything concerning digitization of the financial advisory business.

How effective was the workflow between your team and theirs?

It was very effective. We worked together using email, Skype, direct access to the development environment, and the QA platform. 

What did you find most impressive about this company?

I was impressed with how uncomplicated everything has worked out and is still working out. Frankly, after working years with the team and its members, there's more than just task management; we care. It's a very pleasant experience, also, that it paired with the high skill sets of the people allocated to this project.

Are there any areas for improvement?

I should definitely visit them more often. Otherwise, not really.

5.0
Overall Score Our clients are happy; we've never lost one so far. The solution runs 100%. The people are nice.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The scheduling was easy and pleasant. Their CEO knows their business and lead me through the process in a very comfortable manner.
  • 5.0 Cost
    Value / within estimates
    Quality has its price. The return on investment is exactly as we've expected.
  • 5.0 Quality
    Service & deliverables
    Our client basis grows and grows and since we went live in June 2013. We've not had one of second downtime. That's quality!
  • 5.0 NPS
    Willing to refer
    We would refer them anytime. We have even started our second project with them.