Helping Companies with UX/UI Design and Webflow

BRONZE VERIFIED

If you work with a SaaS product, tell me if these problems sound familiar:

❌You’re wasting time manually training new users
❌The users you worked so hard to acquire are churning
❌People are getting stuck using your product, or just don’t understand it
❌The features you’re stoked about only seem to confuse your customers
❌You’re getting free trials, but don’t know if your free-to-paid conversion rate is normal or terrible

After the YEARS of time, you’ve poured into building your product…

All the meetings, planning, interviewing, agonizing…

Your users can’t connect the dots.

Simply put, they just don’t “get it”.

But here’s where most people make the fatal mistake:

They pour more water into the leaky bucket. They build more features. They write more blog posts. They work longer hours. They launch more Facebook ads.

But what’s the one obvious thing they’re totally overlooking?

Search Results
Web result with site links

💡 Design.

More specifically, conversion-focused design.

The conversion-focused design balances UX with UI to create a holistic product experience, turning your churned users into sticky customers you can retain. SaaS product owners often make the mistake of focusing exclusively on the look and feel instead of placing equal emphasis on usability and aesthetics.

And that’s where I can help you.

Over the last 12 years, I’ve helped businesses like Microsoft, Spotify, and Netflix (130 million users total) build a better design experience into their product.

Design that…

✅Stops building the wrong features
✅Takes advantage of hidden growth opportunities
✅Understands customers, their pain points, and their unmet needs
✅Creates products that users ‘get’ and keep coming back for

So if you’re working on a SaaS product and are serious about driving better user adoption and onboarding through conversion-focused design, shoot me a message on here or to [email protected]

I’ll respond in one business day. 

 
$1,000+
 
< $25 / hr
 
Freelancer
 
Undisclosed
Show all +
San Francisco,
headquarters
  • 584 Castro Street
    San Francisco CA 94114
    United States
other locations
  • 460 E Fordham Rd
    New York NY 10458
    United States
  • 264 Lavender Hill
    London SW11 1LJ
    United Kingdom
  • 4388 Rue Saint-Denis Montreal, Canada
    Montreal QC H2J 2L1
    Canada
  • Str Orhei 9
    Piatra Neamt 610257
    Romania

Portfolio

Key clients: 
Spotify, Stripe, Wizz Air, AOL, Legacy, HYATT, Microsoft, Mobley, flex, KINDER MORGAN, Paygate, Toyota, IKEA, Pepsi
Spotify Web Design Proposal Image

Spotify Web Design Proposal

Spotify Web Design Proposal

File Manager App Design Image

File Manager App Design

File Manager App Design

WebSalesy SaaS Platform Image

WebSalesy SaaS Platform

WebSalesy SaaS Platform

Payments App Design Image

Payments App Design

Payments App Design

Influencers SaaS Platform Image

Influencers SaaS Platform

Influencers SaaS Platform

Design Suite App SaaS Image

Design Suite App SaaS

Design Suite App SaaS 

Moment CRM Platform Image

Moment CRM Platform

Moment CRM Platform

Dashboard Components Design Image

Dashboard Components Design

Dashboard Components Design

Homepage B2B Design 2checkout Concept Image

Homepage B2B Design 2checkout Concept

Homepage B2B Design 2checkout Concept

website Design - SaaS Website Concept Image

website Design - SaaS Website Concept

website Design - SaaS Website Concept

Car Sharing App Design Image

Car Sharing App Design

Car Sharing App Design

Digital Agency | Homepage conceptual design for a small firm, agency and companies. Image

Digital Agency | Homepage conceptual design for a small firm, agency and companies.

Digital Agency | Homepage conceptual design for a small firm, agency and companies.

Shipping Ecommerce Store - Parcel Tracking App Image

Shipping Ecommerce Store - Parcel Tracking App

Shipping Ecommerce Store - Parcel Tracking App

Dashboard meeting interface Image

Dashboard meeting interface

Dashboard meeting interface

Accept Online Payments Homepage Hero Design concept Image

Accept Online Payments Homepage Hero Design concept

Accept Online Payments Homepage Hero Design concept

Brand identity design including packaging and website Image

Brand identity design including packaging and website

Brand identity design including packaging and website

Language Learning Platform - Dashboard Platform Image

Language Learning Platform - Dashboard Platform

Language Learning Platform - Dashboard Platform

Sport Mobile App Design Image

Sport Mobile App Design

Sport Mobile App Design

Mobile App Design - Vegan Store Image

Mobile App Design - Vegan Store

Mobile App Design - Vegan Store

Dashboard Analytics Stats Image

Dashboard Analytics Stats

Dashboard Analytics Stats

Interface Elements Design Image

Interface Elements Design

Interface Elements Design

Borrow App Image

Borrow App

Lending money to family or friends has never been easier. We did our own research and UX/UI for an old client concept.

Also, you can borrow money in a very simple and easy way. The mobile app concept was designed with fingerprint access or pin only.

SimplePOS Image

SimplePOS

A Australia-based investing company found MazePixel and asked us to rethink and redesign SimplePOS, their online solution for retail business and restaurants.

SimplePOS is an easy-to-use, convenient, secure solution for your retail business, enabling you to manage all key functions such as billing, inventory, scheduling appointments, payroll, personnel shifts, promotions, loyalty programmes, online payment

integration.

MazePixel designed a new UX/UI for the following:

  • Menu, Table & Order Management
  • Production Line Mangement
  • Inventory & Customer Management
  • Product Pricing
  • Pricing

Also, designed different colors palletes for the following niches: 

  • Cafe & Takeaways
  • Barbershops
  • Health & Beauty
MYGRAM Image

MYGRAM

Maximize your results as influencer. Join the free community of entrepreneurs and volunteer business mentors

Reviews

Sort by

Search Interface Design for Cultural Exchange Company

"MazePixel is very efficient and skilled at their work. The project went forward without any issues."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May - June 2020
Project summary: 

MazePixel redesigned a cultural exchange organization's search interfaces. Starting with a UI assessment, they worked through user stories and prioritized the key functionalities to improve user productivity.

The Reviewer
 
51-200 Employees
 
New York, New York
CTO, Cultural Exchange Organization
 
Verified
The Review
Feedback summary: 

MazePixel's efforts allowed the internal developers to create an interactive style guide along with all necessary instructions to upgrade the relevant parts of the system. As a result, the end users were ecstatic about how the improved designs optimized their processes.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CTO for an International Cultural Exchange Organization with bespoke software.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MazePixel?

We worked with MazePixel to undertake a UI assessment and redesign of our search interfaces.

What were your goals for this project?

We wanted to introduce a range of features which would improve the usability of a key interface and the productivity of our team members.

SOLUTION

How did you select MazePixel?

We found MazePixel on Clutch.io and selected them after a round of meetings with design firms.

Describe the project in detail.

One we selected MazePixel we had a series of meetings to ensure there was a clear understanding of the project. From there MazePixel provided a series of wireframes to ensure that all functionality would be available on the screen.

Once we had reviewed the wireframes with stakeholders and made the appropriate changes MazePixel produced a mockup of each screen and state.

These mockups were provided along with user stories developed inhouse for our developers to create an interactive styleguide and the necessary instructions for upgrading the relevant parts of the system.

What was the team composition?

MazePixel worked with a dedicated project manager who interfaced with the rest of the stakeholders and team members within the organization.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The redesign has been implemented in the styleguide and we have begun distribution throughout the system, stakeholders are extremely happy with the improvements this design has brought to their processes and were able to imagine further optimizations as a result of seeing the new way of working.

How effective was the workflow between your team and theirs?

The domain we work within is incredibly complex and our goal was to avoid overwhelming mazepixel with too much information about the entire system as a whole. Communication and planning went very well, MazePixel was available for planning and feedback sessions and provided turnaround very quickly.

What did you find most impressive about this company?

MazePixel is very efficient and skilled at their work. The project went forward without any issues and provided a great framework for future work.

Are there any areas for improvement?

With a domain this complex it's impossible for a consultant to not know what they don't know. We were able to ensure that areas of misunderstanding were quickly rectified, though perhaps better communication upfront from ourselves would have reduced confusion.

5.0
Overall Score Thanks for all your great work!
  • 5.0 Scheduling
    ON TIME / DEADLINES
    MazePixel had no issues with working to our schedule
  • 5.0 Cost
    Value / within estimates
    A fantastic price
  • 5.0 Quality
    Service & deliverables
    In the future we would work with figma rather than psds, quality was great though
  • 5.0 NPS
    Willing to refer
    Highly recommend working with MazePixel

Lead Generation Tool for AI Writing Assistant Company

"I found the quality of the design and ease of communication exceptional."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
July - Aug. 2020
Project summary: 

MazePixel designed a lead generation tool for an AI writing assistant company. The team worked to make the AI writing tool approachable enough for a non-technical user.

The Reviewer
 
1-10 Employees
 
San Francisco, California
Ryo Chiba
Co-Founder, Topic
 
Verified
The Review
Feedback summary: 

While the tool has not yet launched, it's sleek and modern design met the expectations of the internal team. MazePixel establishes a smooth workflow through regular communication. The team is creative, hard-working, and knowledgeable.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm a cofounder of Topic, a SaaS company that helps content teams create higher quality content.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MazePixel?

We hired MazePixel to help us design a lead generation tool we built for our main product. The tool helps writers come up with ideas on blog posts to write.

What were your goals for this project?

We wanted to create a design that was both professional and visually compelling. Our tool uses a new AI technology so we want to both showcase the power of the technology and also make it approachable enough for a non-technical user to feel excited about using it.

SOLUTION

How did you select this vendor?

I searched Dribbble for top designers.

Describe the project in detail.

I created wireframes and notes within a collaboration tool called BeeCanvas, and then sent the notes to Emy. He very quickly got back with the designs and we went through a revision round.

What was the team composition?

The team was composed of myself and Mazepixel.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have yet to launch the tool, so we don't have any concrete metrics yet, but the design is very clean looking and speaks for itself!

How effective was the workflow between your team and theirs?

The workflow was very effective. We created a shared slack channel and communicated via chat.

What did you find most impressive about this company?

I found the quality of the design and ease of communication exceptional.

Are there any areas for improvement?

Not that I can think of. Had a great experience!

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Redesign for Video Feedback Software Provider

"Great work overall and will be working with them going forward!"

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
July 2020 - Ongoing
Project summary: 

MazePixel was in charge of redesigning the home page of a video-based feedback provider's website. The goal of the redesign was to highlight the most prominent features of the service.

The Reviewer
 
11-50 Employees
 
New York, New York
Lindsey Allard
CEO, PlaybookUX
 
Verified
The Review
Feedback summary: 

The company's management was very happy with the end result. The team was very easy to work with as they had quick turnaround times and were professional in handling the project.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

PlaybookUX is a software that helps companies receive video based user feedback from their target demographic. My position is CEO & Co-Founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MazePixel?

Our company was looking to redesign our homepage to showcase our software features and update the look and feel of the homepage.

What were your goals for this project?

Create a modern look and feel for the homepage that showcased our features. It was important for the design to look consistent.

SOLUTION

How did you select this vendor?

My team searched for web designers and reviewed many portfolios and different design systems.

Describe the project in detail.

The project was to update the design of the homepage with elements of product features. We wanted to showcase our features that were the highest value and help our customers self serve through the buying process.

What was the team composition?

Myself and my co-founder worked directly with the vendor.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The design looks amazing! We are really happy with the look and feel and the style of the page. We were able to move faster than I thought possible and it really came out great.

How effective was the workflow between your team and theirs?

Very easy! We had a Slack channel where we would go back and forth and we were able to easily give feedback through Slack.

What did you find most impressive about this company?

Very easy to work with. They were very professional, great design work and fast. A lot of design takes time but they were able to do great work at a fast pace.

Are there any areas for improvement?

Nope! Great work overall and will be working with them going forward!

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development & Design for Advertising Agency

"Their ability to understand what the client was looking for and execute on that design concept impressed us."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July - Aug. 2020
Project summary: 

MazePixel developed a website for a full-service advertising agency. The team built and designed the site for a third-party client.

The Reviewer
 
1-10 Employees
 
Sacramento, California
Creative Director, Advertising Agency
 
Verified
The Review
Feedback summary: 

The website met the needs and requirements of the third-party client, matching their exact vision. MazePixel establishes a successful partnership through consistent collaboration. The team is personable and professional. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Creative Director for Olive Media ― we're a full-service ad agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MazePixel, and what were your goals?

To design and develop an amazing site for a highly respected client.

SOLUTION

How did you select this vendor and what were the deciding factors?

I went through many portfolios and found MazePixel's to shine the brightest.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We went through thorough design stages for client approval, and then MazePixel coded the designs to perfection.

How many people from the vendor's team worked with you, and what were their positions?

We mainly worked with Emy, the lead developer who also oversees MazePixel's design.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

MazePixel absolutely nailed the client's vision and the client feedback was phenomenal!

Describe their project management style, including communication tools and timeliness.

We communicated mainly through Slack, Zoom, and Markup.io ― MazePixel's communication was clear and consistent. Not only did MazePixel meet all deadlines, they often beat them, providing us with mockups to show the client in advance.

What did you find most impressive or unique about this company?

Their ability to understand what the client was looking for and execute on that design concept impressed us.

Are there any areas for improvement or something they could have done differently?

I honestly can't think of any, no. I intend to work with MazePixel for years to come!

5.0
Overall Score 5 stars, no question!
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Effortless
  • 5.0 Cost
    Value / within estimates
    Reasonable
  • 5.0 Quality
    Service & deliverables
    Perfect
  • 5.0 NPS
    Willing to refer
    I would refer MazePixel to family.

Web Development for Investment & Consulting Company

"They had great ideas that added value to the task at hand."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Dec. 2019 - Mar. 2020
Project summary: 

MazePixel developed a website for an investment and consulting company. The team also coded and integrated an API for the client and provided branding services.

The Reviewer
 
1-10 Employees
 
Houston, Texas
David McCrary
Founder, David AM Investments
 
Not verified
The Review
Feedback summary: 

The website functions properly and exceeded the expectations of the internal team. MazePixel is flexible and accommodating, producing quality results that meet the needs of the client. The team is intelligent, energetic, and creative.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Agnostic investor and consulting

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MazePixel?

Web development, API coding, and branding

What were your goals for this project?

To create a quality website that portrayed the vision of our managing partner.

SOLUTION

How did you select this vendor?

After extensive research we decided to go with Emy.

Describe the project and the services they provided in detail.

Web development, API coding, and branding

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

In 2020, I decided to create my own website.  I look for 3 things when doing business with a merchant:

  1. Intelligence- Intelligent people understand the power of compound interest and look to create value for all parties involved.
  2. Energy- People with energy execute well which, in turn, provides more value for all parties involved.
  3. Character- People with this trait have an awareness of the fact that what goes around comes around, and they act with integrity and honesty.  

As Warren Buffett would say “ It’s hard to do a good deal with a bad person”. Emy focuses on the customer and is a pleasure to do business with because he listens to, anticipates, accommodates their needs. I can be very demanding because of my attention to detail but Emy hung in there and got the job done.

How was project management arranged and how effective was it?

Great

What did you find most impressive about this company?

They had great ideas that added value to the task at hand.

Are there any areas for improvement?

Because Emy is so good it seems demand for his services are increasing. Maybe adding additional team members for additional support will ease any tensions.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UI/UX Design for Enterprise Analytics Platform

"It's always difficult to communicate subjective design preferences but Mazepixel understood our needs perfectly."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Aug. 2019 - Ongoing
Project summary: 

MazePixel redesigned a web app for an enterprise analytics solution. Their team was primarily responsible for UI/UX design to create a market-ready MVP.

The Reviewer
 
1-10 Employees
 
Ireland
Co-founder, SaaS Company
 
Verified
The Review
Feedback summary: 

The design exceeded the expectations of the internal team. MazePixel is creative and attentive, delivering quality results that fit the needs of the project. Their team is communicative and hard-working.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Role: Co-founder. Company: Start-up focusing on enterprise SaaS market.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MazePixel?

Complete design of web app, focusing on best in class UI / UX. Provide digital assets for frontend dev team for implementation.

What were your goals for this project?

Create a market-ready version of the existing MVP prototype.

SOLUTION

How did you select this vendor?

Via development partner referral.

Describe the project in detail.

Analytics platform focusing on delivering insights to specific enterprise business processes.

What was the team composition?

Our frontend development team worked with a senior designer in Mazepixel.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within a day of starting we received design concepts that satisfied all our requirements and indeed exceeded them. It's always difficult to communicate subjective design preferences but Mazepixel understood our needs perfectly.

How effective was the workflow between your team and theirs?

Excellent workflow, predominantly via Slack and finished product shared via Zeplin. No communication issues at all. Very responsive.

What did you find most impressive about this company?

They had the ability to nail the brief without the need for several iterations. This compounded itself as we grew to understand how we work together. Now we need to offer little to no guidance as Mazepixel understands our thought process.

Are there any areas for improvement?

None.

5.0
Overall Score I have used many agencies remotely with varying degrees of success. This has been by far the smoothest and most productive partner.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    No issues at all
  • 5.0 Cost
    Value / within estimates
    Very competitive.
  • 5.0 Quality
    Service & deliverables
    Met and exceeded requirements
  • 5.0 NPS
    Willing to refer
    Will definitely recommend to friends.

Design Support for International Hotel

"The fast turnaround and the quality they provide are impressive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May 2019 - Ongoing
Project summary: 

MazePixel provided design support for a website for a hotel. They helped create sketches and wireframes before implementing the designs. 

The Reviewer
 
10,000+ Employees
 
Dubai
Sales and Marketing Specialist, Hotel Chain
 
Verified
The Review
Feedback summary: 

The improved website design helped increase sales by over 21%. As a partner, MazePixel has been communicative and quick with their deliverables. Customers can expect a team that stands out from others with their responsive, approachable group. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm sales and marketing specialist at a hotel. We serve clients in over 12 countries and our company have more than 80.000 employees

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MazePixel?

For unique web design using our branding style and custom development

What were your goals for this project?

Our goal for this project were to increase the revenue for our company and for third party companies we have collaborations with. We wanted the entire project to look clean, simple and easy to convert for all our existing & new clients.

SOLUTION

How did you select this vendor?

Me and my collegues did few interviews with different companies. They provided a realistic estimation and timeline. Also the most important thing was the responsiveness.

Describe the project in detail.

Our company decided to create some new packages for summer period which include different services. As a sales and marketing specialist, I decided to find a company that can create a "stand out" design and make it very attractive and efficient. They came back to us with different wireframes and sketches which impressed me.

What was the team composition?

We worked with a web designer and developer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within first week we saw a 21% increase in overall sales for the services that didn't expect to have a great impact. Now we are working on a new campaign for winter holidays

How effective was the workflow between your team and theirs?

Very easy to communicate through slack. We did regular video calls meetings.

What did you find most impressive about this company?

The fast turnaround and the quality they provide are impressive. We have worked with another agencies in the past but the flow wasn't the same.

Are there any areas for improvement?

Nothing yet

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UI/UX Design for Video Editing App

"The team member assigned was fully engaged in the project and delivered over expectations."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Apr. 2019 - Ongoing
Project summary: 

MazePixel designed the UI/UX of a video editing app. This included market research, logo design, custom icons and graphics, usability testing, and more. 

The Reviewer
 
1-10 Employees
 
Bucharest, Romania
Liviu Ciulinaru
Full Stack JavaScript Developer, DeepStream Tech
 
Verified
The Review
Feedback summary: 

While the project is ongoing, the app has passed multiple usability tests and has a working interactive prototype. MazePixel is professional, responsive, and a pleasure to work with. Their team is able to function independently, asking questions throughout the process.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Product Owner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MazePixel?

I am working with MazePixel to create the full design for a video editing app.

What were your goals for this project?

  • Research
  • UI / UX
  • Interactive prototype in InVison
  • Usability Test
  • Logo Design
  • Custom Icons & Graphics
  • Final Design
  • Responsive Design
SOLUTION

How did you select this vendor?

I selected this vendor after I got some nice feedback from a partner referral. They was very happy with the results and recommended MazePixel to me.

Describe the project in detail.

Graphic design for a complex video editing app for brands and digital marketers. The app helps content creators to have more sales by increasing the engagement on their brand and social media channels effortlessly while maintaining their cost at minimum level.

What was the team composition?

I worked with just one person that was the UX/UI Designer and consultant in the same time.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

In just two weeks we were able to have an Interactive prototype in InVision and run 3 Usability Test on it. Now we are crafting our final design.

How effective was the workflow between your team and theirs?

It it a real pleasure working with MazePixel! The team is very professional in all the aspect of the work. Very responsive to the client demand. We finished our first phase of the project in time.

What did you find most impressive about this company?

Very high quality work - team works independently and asks questions, rather than going off in another direction.

Are there any areas for improvement?

The team member assigned was fully engaged in the project and delivered over expectations. Nothing to complain at the moment.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Clear communication
  • 5.0 Cost
    Value / within estimates
    High quality at a reasonable price
  • 5.0 Quality
    Service & deliverables
    Delivered over expectations
  • 5.0 NPS
    Willing to refer

Web & Mobile UI/UX Design for Investment App

“I was impressed by the level of detail in their services. They made sure that we covered everything.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - Feb. 2019
Project summary: 

MazePixel worked closely with the customer service team to refresh the UX/UI for a set of investment apps and a web platform.

The Reviewer
 
11-50 Employees
 
United Kingdom
Customer Service Senior Advisor, Investment App
 
Verified
The Review
Feedback summary: 

MazePixel refined the apps’ UX/UI design, incorporating user-requested features to simplify the navigation. The new interface is more intuitive, and it’s easier to understand the apps’ services.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We’re a business investment company which provides financial options to our clients. I am a senior customer service adviser, providing a bridge between our services and our clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MazePixel?

We used MazePixel for our UI/UX interface for both our mobile apps and web platform. It was outdated and needed a face-lift. New elements had to be implemented to enhance the UX.

What were your goals for this project?

Our goal was to make our company's services easier for our clients to access, understand, and use. We wanted to build client trust.

SOLUTION

How did you select this vendor?

The vendor was selected by our procurement team. My input was added during the project development since I knew what our clients needed.

Describe the project in detail.

Due to confidentiality agreements, I cannot provide in-depth details about the project. Still, they helped us change the UI/UX interface for our mobile apps and web platform. It was outdated, and our clients had given a lot of negative feedback on it.

MazePixel worked with all of our teams to deliver the best options for our needs. They helped us identify more options to bring to the table, which improved the end result.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our clients are happier, now. The user flow is much more intuitive, and our services are easier to understand, use, and work with.

How effective was the workflow between your team and theirs?

The overall process was quite easy. They held numerous meetings to gather our feedback, bringing in our customer service team to test new options. In my role, I helped simplify the process flow and improve our services/product delivery.

What did you find most impressive about this company?

I was impressed by the level of detail in their services. They made sure that we covered everything, and the testing period was smooth and easy.

Are there any areas for improvement?

No, I think they had it all covered.

5.0
Overall Score They're professionals.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    It was perfect!
  • 5.0 Cost
    Value / within estimates
    The costs were good.
  • 5.0 Quality
    Service & deliverables
    They were really professional and easy to work with.
  • 5.0 NPS
    Willing to refer
    I already have.

UI/UX Design for Various Projects

"… we've collaborated successfully on more than four projects and plan to continue our partnership."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sept. 2018 - Ongoing
Project summary: 

MazePixel is the UI/UX design partner of choice, handling both a website redesign for the company as well as acting as a third-party vendor for design work on several client projects with different needs.

The Reviewer
 
1-10 Employees
 
Cluj-Napoca, Romania
Cristi Jora
Co-Founder, BinarCode
 
Verified
The Review
Feedback summary: 

The contact person is not only highly responsive but also capable of tackling all project specifications. MazePixel shines at leading projects through iterative processes and addressing client needs successfully. Their innovative ideas and user-friendly designs make them a top-notch vendor.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the co-founder of BinarCode. We’re a young outsourcing company that provides web development services to various clients in Western Europe and the US.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MazePixel?

We hired them for different projects, starting with our own website redesign and eventually leading to UI/UX design support for the SaaS products that we’re working on.

What were your goals for this project?

We mainly needed a team that would provide high-quality UI/UX design with a modern touch and which fit client needs.

SOLUTION

How did you select this vendor?

We knew MazePixel’s co-founder before he started the company and collaborated on a project together a couple of years ago. Since we needed a good UI designer, we decided to reach out to him and his newly founded company for help.

Describe the project in detail.

One of our recent projects involved the redesign of our website. MazePixel provided fresh designs which not only looked good but were straight to the point. Other projects that we worked on were for SaaS products, public-facing websites for our clients, PDF and email designs, and more.

What was the team composition?

The team primarily consisted of one person who was very responsive, listened well, and took all project particularities and details into consideration. We mainly communicated with him and he was the one to reach in most cases.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The outcomes are usually presented first as screenshots, then were delivered via Zeplin with all the required assets. So far, we've collaborated successfully on more than four projects and plan to continue our partnership.

Through an ongoing and iterative process, MazePixel managed to reach both internal and our client needs very well. They’ll go beyond expectations sometimes.

How effective was the workflow between your team and theirs?

The typical workflow usually consists of gathering as much information as possible about the project, including business details, info on our competition, and examples of what our clients like. After this, MazePixel starts providing mockups and iterating on them based on feedback. We mainly use Zeplin for sharing files and Quip for quick feedback.

What did you find most impressive about this company?

We value their fresh design ideas and the ability to listen to project needs, incorporating them in beautiful and, more importantly, user-friendly designs. We also appreciate our contact person’s responsiveness. We basically get answers in less than a day and I think this is what distinguishes them from other design companies.

Are there any areas for improvement?

Everything went very well and there are no noticeably big things that we could mention for improvement. Some small things they could consider would be exporting assets in high-quality SVG format when possible, and maybe optimizing and compressing images from the start.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We haven’t had any scheduling issues.
  • 5.0 Cost
    Value / within estimates
    Their price is great comparted to what their competitors offer.
  • 5.0 Quality
    Service & deliverables
    Their quality is great and all deliverables have been presented well.
  • 5.0 NPS
    Willing to refer
Verification

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BRONZE VERIFIED
Business Entity
Business Entity Name
ZuMedia Games SRL
Status
Active
Jurisdiction of Formation
Romania
Id
32865108
Date of Formation
Mar 3, 2014
Last updated
Apr 11, 2020
Client Reviews
VERIFIED CLIENT REVIEWS
22
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
August 19, 2020