Where Design and Engineering Meet | SF + ATX

WHERE DESIGN + ENGINEERING MEET

An engineering-led agency of 50+ Strategists, Designers, Engineers and Project Managers

 
$25,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2015
Show all +
San Francisco, CA
headquarters
  • 156 2nd Street
    San Francisco, CA 94105
    United States
other locations
  • 600 Congress, 14th Floor
    Austin, TX 78701
    United States

Portfolio

Key clients: 

Google, Youtube, Barefoot Wine, Instagram, Facebook, Airbnb, Nike, Indeed, Hired, First Round, Mixpanel, IBM, NurtureLife, TaxAct, Blucora...

Reviews

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Web Redesign & Android Dev for Content Marketplace

“They deliver above and beyond expectations. … I'd definitely recommend them.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Dec. 2017 - Ongoing
Project summary: 

Mayven redesigned a website and is currently building a Native Android app from the ground up. They are managing all the development while using the finished design files that were provided to them.

The Reviewer
 
11-50 Employees
 
Menlo Park, California
Adam Hendle
Product Specialist, Content Marketplace
 
Verified
The Review
Feedback summary: 

The final products are the exact representation of the designs that were provided to them. Mayven established a smooth and effective process and stayed on top of deadlines, while their expertise and flexibility contributed to the open and trustworthy relationship.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm a product specialist at a content marketplace. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mayven?

We were looking for a company to help us redesign our home page and develop a new Android app.

SOLUTION

What was the scope of their involvement?

In terms of the website redesign, we handed over PSDs to them and they were in charge of bringing them to life. We also gave them our API and design files for the mobile application and they’re currently building the Native Android app for us. We didn’t have the app before, so they started from ground up.

What is the team composition?

We work directly with the developers and the CEO, who is also our project manager.

How did you come to work with them?

It was a recommendation.

How much have you invested with them?

We've spent about $100,000.

What is the status of this engagement?

We started working with them in December 2017 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve delivered the products that look exactly like the finished designs we gave them. When we worked with other firms, we had to go back and forth to make UI changes, but it was never the case with Mayven. They met all of our expectations, bringing in third-party developers when needed.

How did they perform from a project management standpoint?

They stay on top of everything, regularly sending us updates and fixing bugs when needed. They go above and beyond to meet their deadlines and fulfill all of our requests. Besides, they're very flexible. We usually communicate via phone, email, and Google Hangouts.

What did you find most impressive about them?

We've gone back to them three times and we're now committing to the fourth project. They have excellent project management skills and always make sure the deliverables are the perfect representation of our expectations and designs.

Are there any areas they could improve?

No. I've never had any issues with them.

Do you have any advice for potential customers?

We have a very unique and open relationship.

5.0
Overall Score I look forward to working with them again.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We were always on time.
  • 5.0 Cost
    Value / within estimates
    They're very competitive.
  • 5.0 Quality
    Service & deliverables
    They deliver above and beyond expectations.
  • 5.0 NPS
    Willing to refer
    I'd definitely recommend them.

Laravel App Rebuild for Hospitality Startup Company

"Mayven was spot on and did an outstanding job."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2018 - Ongoing
Project summary: 

To accommodate rapid growth in the initial MVP, Mayven migrated a WordPress platform to a more streamlined, customized Laravel product. The app maintained existing frontend assets but has an improved backend.

The Reviewer
 
1-10 Employees
 
Malibu, California
Adam & Jordan Hollander
Co-Founders, Hotel Tech Report
 
Verified
The Review
Feedback summary: 

Mayven completed the rebuild in less than five weeks and with little to no demand on the client. The new app is fast, flexible, and customizable for future needs. Working in two-week release cycles, the team provides a useful project management system and exceptional customer service.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Hotel Tech Report is a premiere global research startup firm for hotel technology. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mayven?

Mayven built our intial WordPress MVP, which we had scaled to over 300 companies. The platform, now overtaxed and too complex, was becoming a huge bottleneck. We needed to migrate to a custom build. 

What were your goals for this project?

We wanted a scalable, reliable web app for our customers. The website’s core functionality included multiple user types with different privileges and permissions, an integrated sponsor platform, and full capabilities for ratings and reviews. Our goal was to use our existing frontend assets (i.e. HTML, CSS, and JS) but rebuild the backend as simply as possible to allow us to leverage more resources and speed up development. (At the time, we only had two developers who understood the specifics of a complex WordPress customization.) We were also trying to decide between a Ruby on Rails platform or Laravel, as recommended by Mayven. 

SOLUTION

How did you select this vendor?

We had used several vendors before Mayven. We found them through some online research and selected them after multiple interviews. A big selling point was their unique project management product that allowed for seamless communications and operations and let us demo their work before committing to them, which was great. 

Can you go into detail about the services they provided and the scope of the project?

Mayven rebuilt our cobbled-together WordPress website into a slick, streamlined Laravel app at a very reasonable cost. They completed the full migration without requiring anything from us. They even added some additional functionality to the website free of charge and complaints. Mayven really feels like a part of our team, not just a service provider. We love Team Mayven! 

What was the team composition?

Adam handles the product requirements, full designs and mockups, and QA. Mayven provides a core developer who is unbelievably talented, ridiculously good at communication, and often notices minute details that we may have missed. Passionate and driven, he is a delight to work with and has really learned about our business. There is a lead project manager who doubles as a lead technical for information architecture, server setup, and recommendations, and they have allocated a frontend resource to scale the team on demand based on our needs and capacity. 

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They were spot on and did an outstanding job, completing the rebuild in less than five weeks. The end product is extremely fast, flexible, and easily customizable for the future. We are very happy we took their advice. With Mayven by our side, we’ve expanded our customer base from nothing to over 330 global clients and monetized our business, breaking even without raising any outside capital. None of this would have been possible without them as a true partner. Despite some initial hesitation on the Laravel platform, we trusted Mayven’s reliable reputation and history of leading us in the right direction. We've been blown away on multiple levels, specifically on the cost. We're estimating that it would have taken another development shop twice as long at double the cost to rebuild a Ruby on Rails app.  

How was project management arranged and how effective was it?

Mayven has by far the best project management that we have ever experienced with a development shop. The proprietary platform operates in two-week release cycles and allows us to constantly see our development status, manage billing, track hours, and communicate with the team. We have a sprint meeting every other Monday with the developer and project manager, during which we specify product requirements for functionality and design and we run through questions, We discuss the cost and feasibility of our requests, then work together to develop the appropriate functionality and execution for our needs. Team Mayven does its magic with development and final designs, and I QA, although they can QA, as well.

What did you find most impressive about this company?

We are honestly impressed by everything. They offer white glove service and a really useful backend SaaS project management product. Nate and Connor (Founders, Mayven) are awesome and incredibly responsive, with execution that goes above and beyond. Because they care about our business and are there in emergencies, we feel as if they really are a part of our team. They excel at finding outstanding developers who are not just talented, but who take pride in their work and in going the extra mile.

Are there any areas where they can improve?

We truly have no feedback for improvement; we are very happy clients. Don't change Team Mayven! 

5.0
Overall Score Keep up the great work team Mayven, thank you for helping our business run so smoothly.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Monday sprint meetings never missed, tasks always completed on time per our project management schedule.
  • 5.0 Cost
    Value / within estimates
    Mayven is not the cheapest agency around from the perspective of rates, but they are so diligent you save in the end.
  • 5.0 Quality
    Service & deliverables
    Top notch development work from Mayven, everything from communication to the code.
  • 5.0 NPS
    Willing to refer
    We have recommended Mayven to several friends already.

Web Design & UI Work for Tax Software

“[The Mayven team is] extremely fast, they do high-quality work, and their prices are remarkable.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2017 - Ongoing
Project summary: 

Mayven supplemented an existing development team on several projects including UX/UI design for email layouts, the site homepage, and the site login page.

The Reviewer
 
51-200 Employees
 
Cedar Rapids, Iowa
Spencer Bieri
Manager, UI/UX Design, TaxAct
 
Verified
The Review
Feedback summary: 

The additional resources that Mayven provided significantly accelerated the client’s development process. Exceptional project management, adherence to tight deadlines, and positive internal feedback on the process led the client to renew their contract and continue the partnership in moving forward.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the UX/UI manager at TaxAct, a tax software company similar to TurboTax or H&R Block. I focus on optimizing the look and feel of our site and applications.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mayven?

We didn’t have the internal design/development resources to support us through development season. Our company tried using freelancers, but the initial onboarding phase took too long with them, so we decided to go with Mayven to augment our resources.

SOLUTION

What was the scope of their involvement?

We’ve done a broad variety of work together over the course of our engagement. Notable projects include a redesign of our email layout after working through potential templates, as well as a total revamp of our homepage, which is still in development.

Our first project was a redesign of our login page, for which I provided prototypes and information on the site’s UX. Other projects required them to understand our user and apply best practices independently, including the homepage redesign. We use a .NET framework, and they provided us with HTML and CSS that we plugged into the system ourselves.

What is the team composition?

We primarily worked with Nate (Founding Partner, Mayven), who functioned as our project manager. The team was composed of a lead designer and two or three other developers that came on depending on the scope of the project we were working on.

How did you come to work with Mayven?

One of our product managers knew Connor, the other founding partner at Mayven. He set things in motion and got us working together.

How much have you invested with them?

We’ve spent about $100,000-$150,000 total so far.

What is the status of this engagement?

We started working together in September 2017 with a four-month contract, and things went so well that we decided to renew the contract this past January.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve gotten very positive internal feedback on their work. They’ve allowed us to share and review a larger variety of designs in a shorter amount of time while reducing our development timeframes significantly.

How did Mayven perform from a project management standpoint?

This has been one of the best aspects of the engagement because I don’t have to actively manage the work that they do. They deliver by a specified date, and we follow up with them through a project management platform that they use internally. We also have the option to collaborate with specific developers on their team when we need to. Most of our communication takes place on their internal platform, but we speak on the phone when necessary.

What did you find most impressive about them?

They’ve been very effective in meeting tight deadlines, which is incredibly helpful. Last December, we had several projects that we were looking to complete before the end of the year and Mayven was able to get them all done with no issues.

Are there any areas they could improve?

I’ve gotten the impression that some of their designers and developers might be overseas, so there are sometimes language barriers or typos while prototyping. However, the content they use for prototypes is only sample text to give us an idea of the design, so it hasn’t caused any real problems.

Advice for potential customers?

Try them out; they’re a great team to work with. They’re very personal, easy to communicate with, and they do their best to ensure that what you want is what you get. They’re extremely fast, they do high-quality work, and their prices are remarkable. I can’t think of anything bad about our experience with them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Front-end Dev for Jobs Platform

"With Mayven, our team was able to move fast on front-end development work. They worked with our requirements and always exceeded our expectations."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June 2015 - Sept. 2017
Project summary: 

Mayven filled a void for an online jobs platform when they lacked an in-house marketing developer. They assisted with templates, prototypes, landing pages, frontend development, and WordPress.

The Reviewer
 
5,0001 - 10,000 Employees
 
Austin, Texas
Director of Product Marketing, Jobs Platform
 
Verified
The Review
Feedback summary: 

Throughout the collaboration, Mayven provided speed and a high level of service. They had the technical knowledge to turn ideas into products. They followed up whenever necessary and were clear communicators.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

At the time I was working with Mayven, I headed the product marketing team for a large job postings aggregator.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mayven?

We wanted to speed up our development work. At the time we engaged them, we didn’t have a market development team that could turn work around quickly. We needed help with frontend development, landing pages, email templates, and prototypes.

SOLUTION

What was the scope of their involvement?

We used them for their speed of execution and for development help. There were two big areas they were involved in. We mostly worked with them for product marketing. They also handled our ongoing WordPress services when we didn’t have a dedicated individual in-house and helped manage the maintenance of those sites.

They created landing pages as well as infographics and email templates. We created an interactive digital infographic that would move with the screen. The most complicated project they completed was a prototype we could use to deliver our sales story. It included best practices to use and show data. Most of their work was clear frontend development.

We typically provided the designs, some of which were just rough sketches or wireframes. They took our style guide and made decisions. When we wanted something really customized, our designers worked on it first before we took it to them.

What is the team composition?

We worked with Nate [Founding Partner, Mayven], who acted as our project lead and account manager. We also had a developer, but didn’t interact with them directly.

How did you come to work with Mayven?

A good friend of mine has a relationship with the founding partner. We decided to test them out to see if they would be a good solution for us. We saw the level of project management and service they provided, especially their speed. I shared their contact with different people in our organization who do internal development. They were a great solution when we needed things done efficiently.

How much have you invested with them?

We spent around $75,000 on their services.

What is the status of this engagement?

We started working together in June 2015. We wrapped up our projects with Mayven at the end of 2017. If we need their help in 2018, we will definitely be reaching out.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They were extremely fast and provided what I expected. I don’t work with them now, but would work with them again in a heartbeat if I had design or frontend development work for them.

How did Mayven perform from a project management standpoint?

They were awesome. It was nice to have someone with their technical knowledge who could translate my ideas into a product. Communication was always clear. Whenever I wasn’t giving them enough detail they would follow up to clarify. They always asked questions in a good way and never nagged us.

What did you find most impressive about them?

Their speed, high level of communication and service, and understanding of our needs were all impressive. We didn’t do a ton of scoping up front, but as long as a request was clear they knew what they had to do. They could start working immediately. Sometimes we got things back the same day, which I’ve never experienced before. They gave us exactly what we needed.

Are there any areas they could improve?

No, I’d just encourage them to expand the services they already offer. They’re so good with customer satisfaction and delivery. I’d love to go to them for different jobs in the future.

Do you have any advice for potential customers?

Scope out your requests and have an agreement on deliverables. Build a good understanding with them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were always on time and typically ahead of schedule.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    They always delivered what I expected and more.
  • 5.0 NPS
    Willing to refer

Web Development For B2B Reviews Website

"[The] dedication that they provide would be difficult to find with another outsourced development shop!"

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2017 - Ongoing
Project summary: 

Mayven developed an MVP reviews website to provide a proof of concept for further development. The team worked with pre-existing designs, with the goal of making the site extremely scalable for later growth. 

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Co-Founder, B2B Review Site
 
Verified
The Review
Feedback summary: 

Mayven is doing a great job with development and manages their team skillfully and independently. They provide their own backend project management tool that allows for instant communication and feedback. They are dedicated to meeting deadlines, and willing to work weekends to do so.  

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the founder of our company and am responsible for all PRDs, specs, design, development oversight and communication. On the development front, I lead design, product management, and project management. We run a B2B reviews site for hotels looking for various software and IT solutions.

OPPORTUNITY / CHALLENGE

For what reason(s) did your company hire Mayven?

We were looking to build an MVP for our ratings and reviews website.

What were your goals for this project?

Our goal was to develop a high-quality MVP site that provided our proof of concept. It was also important that we could scale it for our first several hundred users and thousands of website visitors.

SOLUTION

How did you select this vendor?

We had worked with Mayven before to build an interactive demo while testing another proof of concept and they had done an awesome job.

Describe the project in detail.

They provided custom WordPress theme development for our specific use case. I am very picky when it comes to design and frontend experience so I was looking for a team that was highly detail oriented and able to execute what I wanted.

What was the team composition?

I specified all designs and requirements and worked with Mayven via their administrative project management platform. The Mayven team divvied up tasks themselves between their frontend and backend developers. After completion, tasks were moved to the completed stack and myself and my co-founder performed QA for additional feedback and bugs.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project has been going well and we've scaled to almost 200 companies who've signed up on the platform and thousands of users. We are still working with Mayven on development and don't plan on changing that anytime soon.

How effective was the workflow between your team and theirs?

The workflow has been great. Mayven has their own backend project management tool you log into that has web hooks built in with Slack notification so communication is nearly instant unless they are very busy. However, even in the case where they are busy, Connor [Founder, Mayven], will step in and help.

What did you find most impressive about this company?

When Connor does step in to finish our weekly work himself, he often works over the weekend to do so. That kind of dedication that they provide would be difficult to find with another outsourced development shop!

Are there any areas for improvement?

As a smaller client of theirs, we sometimes get pushed to the back burner a little and communication slips, but they do a good job of managing that in general. 

They could improve the level of granularity and transparency regarding exactly what task is being worked on, when, how far along it is, and what the expected completion date is. That said, they almost always hit their deadlines and the above suggestion is micro-managing, which can be really time-consuming so I understand why they don't. If they built it into the platform to automate that, it would be awesome.

 

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

MVP Website for Hotel Ratings & Reviews Platform

"Their backend platform makes it super easy and clear to manage your project."

Quality: 
4.5
Schedule: 
4.5
Cost: 
3.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
April 2017- Ongoing
Project summary: 

Mayven used provided mock-ups to develop the MVP of a global hotel ratings and reviews platform.

The Reviewer
 
11-50 Employees
 
Los Angeles, California
Adam Hollander
Co-Founder, Hotel Tech Report
 
Verified
The Review
Feedback summary: 

They delivered a near pixel-perfect site just in time for a major conference, and the site debuted to rave reviews. While Mayven's price point may be higher than other options, their quality of work, reliable team, and guaranteed timeline make them worth the cost.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a recently launched startup that has technology reviews from a global community of hoteliers to help buyers find the best products (think Clutch...but for hotel technology).

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mayven?

We needed to build an MVP site quickly to launch before an important conference. The site needed to match our mockups to a tee and be able to import all of the review and listing content that we had gathered.

SOLUTION

Describe the scope of their work in detail.

They built our MVP site using our mockups as a reference.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The result was as it always is with CMV, awesome. We've gotten rave reviews from the conference that we launched at because CMV delivered to a tee and brought our mockups to life almost pixel perfectly.

How effective was the workflow between your team and theirs?

I've worked with outsourced dev teams for the past 2 years and CMV is in a class of their own. Their backend platform makes it super easy and clear to manage your project and their communication and responsiveness is unreal.

What did you find most impressive about this company?

While the price tag is definitely higher than outsourcing outside the US, you're definitely paying for quality and reliability.

They also do fixed bid estimates which on the one hand adds a premium, but at the same time it means that if you spec it out properly, there is no question they will deliver exactly what you want in the gauranteed timeline and price which is really reassuring.

With OTHER outsourced dev shops that I've worked with I've had projects run over by literally months and been forced to prove why I shouldn't be paying extra hours for it, but not with CMV.  If peace of mind, communication and reliability are important, CMV is the team for the job.  

4.5
Overall Score CMV is reliable, has amazing communication, team is awesome, and results are timely and pixel perfect. Only downside is that I wish they were slightly more affordable.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Their backend project management tool has Slack notifications built into it so you can expect nearly instant turnaround. Since most dev schedules are determined by delay in communication, they are super effective and deliver on schedule.
  • 3.0 Cost
    Value / within estimates
    Like I said, with CMV you pay for quality. That said, we're at a point where won't be able to do all of our dev with them because of cost since we're a startup.
  • 4.5 Quality
    Service & deliverables
    Communication is amazing and they are absolutely "a firm that delivers"!
  • 5.0 NPS
    Willing to refer
    Read the above, CMV is awesome!

Web Development for Food Company

"They’re a bright team of developers who understand complex sites and can provide elegant solutions."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2016 - Ongoing
Project summary: 

Mayven developed a website for a subscription-based delivery service with complex backend architecture, including content and pricing management.

The Reviewer
 
11-50 Employees
 
Chicago, Illinois
Jennifer Chow
Co-Founder, Nurture Life
 
Verified
The Review
Feedback summary: 

Mayven prioritized efficiently and launched the sites within the deadline. The team was supportive of the underlying brand idea and came up with creative solutions. They excelled at communication, responding almost instantly to requests.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m one of the co-founders of Nurture Life, a subscription service that provides fresh, organic, ready-to-eat meals for children.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mayven?

We were looking for a partner to do the development of our marketing site and our subscription-based customer ordering site.

SOLUTION

What was the scope of their involvement?

Mayven spends 95% of their time working on the subscription site and 5% on the marketing site. The marketing site is a PHP site on WordPress, while the subscription site is also PHP but with a Laravel framework. Mayven handled the development work from scratch while a different company did the design work.

The marketing site is a static content WordPress site, making it the simpler of the two sites. It has over 30 marketing-related pages that describe who we are, what we do, and the services we provide.

The subscription site is quite robust and much more complex. The site enables dynamic meal selection as our meals change every week. Once customers sign up for a subscription, they have the ability to order certain meals, skip a week, add on meals for any age, etc. They can also update their shipping information and email address.

We also have a few integrations on the subscription site, including a payment processing system, a customer support system, and a shipping and logistics system. An administration backend enables us to use the site from a customer service perspective. For example, we can download reports, create promo codes, start a referral program, etc.

How did you come to work with Mayven?

They were highly recommended to us by the firm that designed our sites. While we also interviewed a few other web development firms, Mayven immediately demonstrated a strong understanding of what we were trying to accomplish. They also had the development resources required by the project.

What is the status of this engagement?

We started working with Mayven in early 2016 and continue to work with them.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?

Our sites have performed according to our expectations. People love our site, and the feedback has been very positive. Mayven has thoughtful developers who can figure out what needs to be done and how to do it.

How did Mayven perform from a project management standpoint?

They’re very strong in terms of communication and project management. When we first started working with them, we had some kinks to work out in terms of communication, but I wouldn’t say there were issues on their side. Their response times are great. For urgent requests, we usually hear back within an hour. Their resolution times are also really strong, anywhere between a few minutes to a few hours, depending on the complexity of the issue.

What did you find most impressive about Mayven?

They’re a bright team of developers who understand complex sites and can provide elegant solutions. They also take the time to ensure that they can align with a client’s priorities, business needs, and concerns. They challenge us when we need to be challenged. We’ve found that they’re direct in communicating what can and can't be accomplished within a given timeframe and budget. This helps us set our expectations and plan appropriately. Overall, they are a great development partner to work with.

Are there any areas Mayven could improve?

Like most new partnerships, we had a few bumps in the road when it came to communication. Fortunately, these were quickly addressed.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

DroneVideos.com

"The website included all of the features we were looking for to make for an easy customer experience."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct 2016 - Ongoing
Project summary: 

Mayven built a scalable, automated media production website which incorporated many small parts working together into an easy user interface system.

The Reviewer
 
1-10 Employees
 
Gainesville, Virginia
COO, DroneVideos.com
 
Verified
The Review
Feedback summary: 

All of the requested features were included into the site, creating a user-friendly experience and bringing positive feedback from users. Additionally, Mayven’s communication and responsiveness were impressive.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm a founding partner of DroneVideos.com and work on SEO, Marketing and Advertising.

OPPORTUNITY / CHALLENGE

For what reason(s) did your company hire Mayven?

We were looking for a development team with great reviews that was based out of the U.S. Our website was complex, and we needed a team that was able to work with us to fulfill our vision as there were many small parts that had to work together effortlessly.

What were your goals for this project?

To build a completely automated media production company for the drone industry allowing us to easily scale to new markets with a click of a button.

SOLUTION

How did you select this vendor?

After careful review of many development companies and after speaking with the Mayven team, it was clear that they had the expertise and experience to build what we needed. Also, they were extremely fair with their pricing structure.

Describe the project in detail.

DroneVideos.com is a nationwide drone media production company specializing in aerial photography and videography. Our website has a built-in scheduling system to allow us to handle hundreds of drone operators and clients effortlessly through an easy user interface system.

What was the team composition?

We had a great team of Mayven developers working to create all of the features that we were looking for. Mayven was able to scale their workforce of developers to stay on schedule. After the bulk of the website was completed, they scaled down to a few developers who continue to work daily on features we request. We've never experienced any issues with not having enough developers available.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website included all of the features we were looking for to make for an easy customer experience. All of the feedback we have received from the Drone Operators and customers has been positive.

How effective was the workflow between your team and theirs?

We interact daily with Mayven as we are constantly adding new features to the website. Their communication through the Mayven portal allows us to stay on track and stay up to date with their work.

What did you find most impressive about this company?

I was extremely impressed with Mayven's communication. Anytime we had a question or needed support, they were available normally within the hour. It's great knowing that anytime we needed something, they had the people available to get the job done fast, and professionally. They have a great team who was on top of our entire project 7 days a week.

Are there any areas for improvement?

None. 

5.0
Overall Score Their work is top quality
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Right on point, they always have developers available if we need anything (including weekends)
  • 5.0 Cost
    Value / within estimates
    Extremely fair pricing
  • 5.0 Quality
    Service & deliverables
    Top quality clean code
  • 5.0 NPS
    Willing to refer
    Yes, I will definitely refer peolpe to Mayven