Making Hospitality Memorable
We are a hospitality digital marketing agency bringing businesses and people closer together through memorable brand experiences.
With over 20 years industry experience, we connect brands and people through creative, culture-driven strategy, branding, design, digital, social, consultancy and customer experience.
Evolving from an award-winning experimental cocktail bar in London, UK into a fully integrated marketing agency for hospitality brands and businesses.
We use our 20+ years of industry experience to create long lasting memories that people want to talk about and share.
We connect brands + people through unforgettable, culture-driven experiences.
In the era of cultural awakening, we understand that brands are driven by their audiences.
Through relevant and insightful marketing strategies, we help brands establish two-way conversations with their audience to create culturally relevant experiences that transcend boundaries and borders.
At Maya Digital Marketing Agency it is our mission to help create authentic experiences that have never been seen before, and to give people long lasting memories they want to talk about and share with the world.
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Focus
Portfolio
Brand ambassadors around the world experience
MULTI-SENSORY EXPERIENCE OF SIGHT, AROMA, SOUND, TOUCH AND TASTE
Event to explore each of the 5 basic core tastes “Sweet, Sour, Bitter, Salty and Umami” to showcase creative, luscious, playful and experimental cocktails. The Brand ambassadors were welcomed in groups of 5 and were taken on a tour through five sections to experience five tastes, each represented by one cocktail.
This event was a sensorial experience sponsored by Mount Gay and Remy Cointreau for drink brand ambassadors from around the world for One Night Only.
A world class experience for world class by Diageo
DEVELOPING A WORLD CLASS BRAND AND SOCIAL MEDIA STRATEGY THAT BROUGHT STYLE, CREATIVITY, AND INSPIRATION BY FUSING THE AMAZING PEOPLE IN LONDON AND COCKTAILS.
WORLD CLASS and Diageo is on a mission to inspire people to drink better and create unforgettable experiences in the process.
We helped them by creating a conceptual vision for a series of matching cocktails and photo styles from the most stylish people in Carnaby Street, captured by one of the worlds most recognised photographers Dan Rubin.
Taste of the unexpected to London Fashion Week
DIGITAL MARKETING CAMPAIGN TO DEVELOP FASHION, DRINKS, AND CULTURE THROUGH BOLD IDEAS.
Influenced by Felder Felder, BMW, Burberry, Hailey Baldwin and Julien MacDonald, some of the most talked about outfits of London Fashion Week (Spring/Summer 2017), in partnership with SKYY Vodka we created a range of bespoke cocktails, incorporating extraordinary ingredients (pea infused vodka and edible rocks, anyone?) to give fashionistas and vodka lovers something to take home and remember.
Our beautiful concoctions received recognition in Stylist and The Spirits Business.
Espolòn tequila & Campari America
DIGITAL MARKETING AND SOCIAL MEDIA CAMPAIGN TO DEVELOP AWARENESS FOR THE DAY OF THE DAY MEXICAN TRADITION IN UNEXPECTED WAYS.
The story of Espolòn lies in the heart of Mexican history itself, crafted with 100% Weber Blue Agave in Los Altos, the Highlands region of Jalisco.
We created a digital Halloween social media campaign with an edible cocktail exclusive, infusing Espòlon Tequila Blanco with an array of imaginative ingredients including dried marigold heads, roasted sweet potato and allspice puree, dark chocolate liquor, Pan de muerto “bread of the dead” and chipotle syrup, marigold tea, lime juice, marigold petals and incense tincture.
Our Halloween campaign got heads nodding at The Spirits Business Magazine, Bar Magazine and About Time Magazine.
Reviews
the project
Digital Strategy for Yoga & Fitness Company
"The Maya team is dedicated beyond duty, always available and helpful."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am COO of Sadhana Yoga & Wellbeing, a London-based centre offering yoga and fitness classes in our 2 large studios, as well as wellbeing therapy in our treatment rooms. I am also COO of its sister-company Sadhana Live, a yoga, fitness and wellbeing online platform.
For what projects/services did your company hire Maya Digital Marketing Agency, and what were your goals?
When the pandemic hit, we had to be extremely reactive and transfer all our in-studio activities to our newly built online platform. Our goal was to convert as many of our in-studio clients to online clients, which required a complete digital strategy make-over.
How did you select this vendor and what were the deciding factors?
After approaching a few digital agencies, we opted for Maya for their ability to provide a complete service, from creating a marketing strategy all the way to implementing it. We also found that it was very easy to connect with the owner, Eduardo.
Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.
We explained what our vision was, and Maya presented us with an innovative digital marketing strategy which consisted of social media, email marketing campaign (using Mailchimp), web development and paid ads. As we developed, Maya later helped us integrate a CRM (Hubspot) to better understand our clients through analytics.
How many resources from the vendor's team worked with you, and what were their positions?
We worked with Eduardo, our account manager, and asked him to manage 3 part-time freelancers to cover web design, social media scheduling and graphic design / branding.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Maya grew our Instagram account by over 200%, our most successful marketing campaigns generated over 2000 subscribers to our online platform. Our best performing email campaigns had over 61% open rate and over 43% click through rates.
They always delivered on time, their communication is great, and the team enjoys working with them.
How effective was the workflow between your team and theirs?
We had 1:1 weekly meetings and a monthly strategy meeting with myself, the CEO, and key members of the team. They’ve been very responsive, but mainly proactive about their approach.
What did you find most impressive or unique about this company?
The Maya team is dedicated beyond duty, always available and helpful. They managed our digital marketing in its entirety, which meant we could focus on the operations. As well as being very professional, they were also lovely and fun to work with.
Are there any areas for improvement or something they could have done differently?
The integration of Hubspot with our live streaming online platform took a bit longer than anticipated, but I put this more on Hubspot selling us unrealistic integration timings...
the project
Branding & Digital Marketing for Catering Company
"They gave us the ability to take our company to the next level and grow further."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the managing director of a catering company and a street food business.
What challenge were you trying to address with Maya Digital Marketing Agency?
We needed to rebrand our company and present our ethos, mission, and vision moving forward.
What was the scope of their involvement?
The project with Maya Digital Marketing Agency started with a rebrand of our business. They designed our logo, provided the color schemes, and applied the fonts to attract more customers.
They also gave us recommendations for the photos we can use and they’re currently providing us with digital marketing services that include social media management and campaign strategies.
What is the team composition?
Our main point of contact is Eduardo (CEO & Founder).
How did you come to work with Maya Digital Marketing Agency?
We came across Maya Digital Marketing Agency while researching online.
How much have you invested with them?
We’ve spent around £10,500 (approximately $13,700 USD).
What is the status of this engagement?
Our ongoing partnership started in October 2020.
What evidence can you share that demonstrates the impact of the engagement?
Our business has increased dramatically with people praising our new branding since partnering with Maya Digital Marketing Agency. They’ve helped me with all the facets of the company which has been an amazing experience throughout.
They gave us the ability to take our company to the next level and grow further.
How did Maya Digital Marketing Agency perform from a project management standpoint?
As an owner, sometimes I get distracted by other aspects of the business, but their team is always on top of the project making sure we’re reaching our goals and achieving our tasks.
They go above and beyond to deliver my needs in order to improve my business.
What did you find most impressive about them?
We like everything about Maya Digital Marketing Agency, especially the branding, analysis, and strategies they put in place. The whole development of my business is done extremely well, all while being cost-effective.
Are there any areas they could improve?
I can’t think of anything they could improve on because everything runs smoothly.
Do you have any advice for potential customers?
I would advise you to just get in touch with them because partnering with them has been a life-changing experience for me.