The Best Source for Outsourcing

Business Process Outsourcing is the strategic option to achieve cost reductions while improving service quality, increasing bottom-line and focusing on core specialties of your business. Max BPO delivers superior outsourcing services with 21+ years of experience and having dedicated professional team to boot.

We are an exemplary outsourcing provider with extraordinary global delivery expertise and state-of-the-art infrastructure providing customized services that suit your brand and the specifics of the process. Max BPO Outsourcing offers a range of individually designed BPO solutions. Our service verticals span Call Centers, Back Office, Bookkeeping, Finance & Accounting, Healthcare BPO and much more.

 
Undisclosed
 
< $25 / hr
 
250 - 999
 Founded
1997
Show all +
Takoma Park, MD
headquarters
  • 708, Gilbert st. Apt no 1
    Takoma Park, MD 20912
    United States
other locations
  • 335 Milestone Avenue, Unit 8
    Nanaimo, BC V9S 5A6
    Canada
  • F-12, 3rd Floor Sector 8
    Noida, UP 201301
    India

Reviews

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Call Center Services for Digital Marketing Company

"The project is progressing well and we are getting good results."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2018 - Ongoing
Project summary: 

MAX BPO provided outsourced call center services for a digital marketing agency's international clients. They handle inbound and outbound calls.

The Reviewer
 
11-50 Employees
 
Canada
Rohit Singh
Digital Marketing Expert, Digiperform
 
Verified
The Review
Feedback summary: 

MAX BPO's efforts have generated more business and good results. The project is progressing well and they have delivered quality customer service. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a Digital Marketing Expert and Max BPO handles our outbound and inbound call center services. We are very satisfied with the business they generate for us.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MAX BPO?

We hire Max BPO for our Inbound and Outbound Services.

What were your goals for this project?

To generate good business.

SOLUTION

How did you select this vendor?

A company in my known have outsourced their work to them. So, they recommened.

Describe the project in detail.

We have our USA based clients and also they are generating a business around the globe for us and providing customer care services to them.

What was the team composition?

They have a good team model. So, it's always been easy working with them.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project is progressing well and we are getting good results.

How effective was the workflow between your team and theirs?

Very Good

What did you find most impressive about this company?

They deliver expected result.

Are there any areas for improvement?

Work is good. So as of now, things are very satisfactory.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer