Business Process Outsourcing is the strategic option to achieve cost reductions while improving service quality, increasing bottom-line and focusing on core specialties of your business. Max BPO delivers superior outsourcing services with 21+ years of experience and having dedicated professional team to boot.
We are an exemplary outsourcing provider with extraordinary global delivery expertise and state-of-the-art infrastructure providing customized services that suit your brand and the specifics of the process. Max BPO Outsourcing offers a range of individually designed BPO solutions. Our service verticals span Call Centers, Back Office, Bookkeeping, Finance & Accounting, HealthcareBPO and much more.
Please describe your company and your position there.
I am a Digital Marketing Expert and Max BPO handles our outbound and inbound call center services. We are very satisfied with the business they generate for us.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire MAX BPO?
We hire Max BPO for our Inbound and Outbound Services.
What were your goals for this project?
To generate good business.
SOLUTION
How did you select this vendor?
A company in my known have outsourced their work to them. So, they recommened.
Describe the project in detail.
We have our USA based clients and also they are generating a business around the globe for us and providing customer care services to them.
What was the team composition?
They have a good team model. So, it's always been easy working with them.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The project is progressing well and we are getting good results.
How effective was the workflow between your team and theirs?
Very Good
What did you find most impressive about this company?
They deliver expected result.
Are there any areas for improvement?
Work is good. So as of now, things are very satisfactory.
MAX BPO's efforts have generated more business and good results. The project is progressing well and they have delivered quality customer service.