Trusted Business Process Outsourcing Partner

SILVER VERIFIED

MattsenKumar is one of the fastest-growing business process outsourcing and customer experience management companies based out of the US and India. Founded by industry veterans Mike Mattsen and Aarati Kumar, the company is headquartered in Oregon, USA, and has delivery centers based our of Gurugram and Jaipur in India. The company was founded in 2010 after an exclusive association with HyperQuality (now Avaya) providing third-party quality monitoring from 2002. This is one of the sole reasons wh

$1,000+
< $25 / hr
1,000 - 9,999
Founded 2010
Woodburn, OR
Map location
headquarters
other locations
  • 430, Udyog Vihar, Phase IV
    Gurugram 122015
    India
  • Jaipur Centre, Ashram Marg, Tonk road, B2 Bypass Junction, Near Airport
    Jaipur 302018
    India

Focus

Service lines
20%
20%
20%
10%
10%
10%
5%
5%
Back Office Outsourcing
Call Center Services
Customer Service Outsourcing
Client focus
50%
30%
20%
Enterprise (>$1B)
Midmarket ($10M - $1B)
Small Business (<$10M)
Industry focus
20%
20%
20%
15%
15%
10%
Financial services
Retail
eCommerce
BI & Big Data Focus
100%
BI & Big Data Solutions
50%
50%
Back Office Outsourcing
40%
33%
17%
10%
Customer Service Outsourcing
30%
30%
20%
20%
Cybersecurity focus
50%
50%
Inbound Services
67%
33%
Outbound Services
34%
33%
33%
Sales Outsourcing
50%
50%

Portfolio

Reviews

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Verification

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SILVER VERIFIED
Business Entity
Business Entity Name
MattsenKumar, LLC
Status
Active
Jurisdiction of Formation
Oregon
ID
702555-92
Date of Formation
July 7, 2010
Source
Oregon Secretary of State Corporation Division
Last Updated
November 3, 2021
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
1
Last Updated
November 2, 2021
Client Reviews
VERIFIED CLIENT REVIEWS
5
OVERALL REVIEW RATING
4.2
Source
Clutch
LAST UPDATED
October 5, 2021