Mass Software Solutions Private Limited

Please describe your company and your position there.

We are a nonprofit organization that is a disaster response organization that provides mass feeding. My current role is the Head of Technology/CTO

For what projects/services did your company hire Mass Software Solutions Private Limited, and what were your goals?

We had a need to be able to track our volunteers from the point of signing up to deploy and to dispatch them to an event. Then onsite they needed to be able to sign in and out electronically. We also had a need to be able to track our meals and orders that we were delivering. We needed an order procurement and tracking application to be able to expedite the process of cooking, tracking, and delivering meals to the communities we were serving. Both of these issues were previously tracked manually and we had no consistent data and it was very cumbersome and time-intensive to manage.

How did you select Mass Software Solutions Private Limited and what were the deciding factors?

Mass Software was recommended to us from another company that had previously done business with them and were really pleased with the results. After discussing with them the scope of the projects, I felt they were the best solution for our organization.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work was divided up into various sprints based on the modules that we needed to develop in the WebApp. Initially, the team was focused on the Volunteer experience so a large amount of time was spent designing the volunteer experience and mobile apps. We were able to leverage new feature enhancements that allowed us to integrate push notifications so we could communicate with our volunteers easier.

As we transitioned into the development of other key modules the focus turned to define business processes so that we could work smarter and more efficiently using the apps being created.

How many people from the vendor's team worked with you, and what were their positions?

We worked with multiple people on the team, There was the Director that was my main point of contact. He then had a team lead that coordinated all the developers. There were approximately 6-8 teammates that worked on the back-end development.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The final results of the project turned out better than expected and are getting better every day. As our users provide feedback and feature enhancements Mass Software Solutions continue to deliver services.

Describe their project management style, including communication tools and timelines.

We used Asana to track development cards and report issues, we also conducted regular meetings and reviews of the project tasks and progress. We also used WhatsApp and Skype to communicate and collaborate on a regular basis.

What did you find most impressive or unique about this company?

The ability to work across the timezone differences between the US and India. They put-in countless hours and effort to accommodate meetings and reviews in the US time zones.

Are there any areas for improvement or something they could have done differently?

I was pleased with the end results and we continue to do business with them on a regular basis.

Please describe your company and your position there.

The Spanish Society for Immunology (Sociedad Española de Inmunología-SEI) is a non-profit scientific society established in Spain in 1975 by immunologists working at academic hospitals in Spain. The Spanish Society for Immunology (SEI) is a national society that is recognized by the Spanish Ministry of Health as a medical research organization and has been approved as a registered as a Scientific Society of Health Professionals.

The mission of the society is to promote immunology through educational activities, annual meetings, monographic symposia and providing career training courses. SEI also organizes annual workshops for standardization of diagnostic immunology tests for immunochemistry, allergy, autoimmunity and cellular immunology.

In addition, SEI runs the External Quality Assurance for Diagnostic Immunology Laboratories program (GECLID) that monitors immunology interlaboratory quality data in collaboration with the British UKNEQAS platform.

Finally, SEI hosts the online journal “Inmunologia” for the dissemination of articles, reviews, meeting reports, journal clubs and other educational activities.

For what projects/services did your company hire Mass Software Solutions Private Limited?

SEICOV app has been developed as a collaborative effort between Bayesia (France), who provides the Artificial Intelligence software, Mount Sinai School of Medicine and the Spanish Society for Immunology.

SEICoV has been developed by Massoftind.com and was funded by the Spanish Society for Immunology. The project was coordinated by Dr. Jordi Ochando, at the Spanish Society for Immunology, together with Dr. Manisha Brahmachary, bioinformatician at Mount Sinai School of Medicine, and Lionel Jouffe, cofounder and CEO of Bayesia.

This app has been made available to help differentiate the symptoms between common cold, flu and COVID-19. The results are not a diagnostic test but only an orientation and do not replace professional medical advice

What were your goals for this project?

Develop an app to discriminate between symptoms of COVID-19, flu and cold.

How did you select Mass Software Solutions Private Limited?

Bayesian networks are recognized as powerful tools for risk analysis and decision support and have become a popular model for clinical decision support systems (CDSS). Their importance in the care setting is due to their ability to:

1. model complex problems with causal dependencies where a significant degree of uncertainty exists;
2. combine different sources of information including empirical data and expert opinion;
3. have an interpretable graphic structure; and
4. model interventions in both diagnostic and prognostic ways.

Consequently, Bayesian networks are as robust as medical diagnostics designed by clinicians. The mobile application has been designed according to bibliographic research published in international indexed journals and the expert knowledge of physicians, epidemiologists, and virologists.

We selected Mass Software Solutions Private Limited to develop the SEICOV app based on bayesian networks

Describe the project in detail.

The growing number of SASR-CoV-2 infections has led to an urgent need to expand monitoring and follow-up activities to control the epidemiology of the virus and characterize its potential impact. The infection capacity of SASR-CoV-2 poses an unprecedented challenge for early detection of symptoms associated with cold, influenza and COVID-19.

Thus, there is a need for an adaptive platform of real-time data analysis covering the spectrum of subclinical and acute presentations of cold, influenza and COVID-19 for early detection and differentiation of disease through symptoms.

Addressing this priority will enable more accurate estimates of the incidence of these diseases, inform risk mitigation strategies, more effectively allocate testing resources, and enable appropriate quarantine and treatment of those affected.

What was the team composition?

The Artificial Intelligence engine, a probabilistic expert system (Bayesian network), has been designed by Bayesia in collaboration with several doctors from different institutes, including the Hôpital Foch (France), the University of Mons (Belgium), and the Hospital Universitario Donostia (Spain).

Can you share any outcomes from the project that demonstrate progress or success?

Project was successfully developed withing the estimated time period.

How effective was the workflow between your team and theirs?

The workflow between our teams was outstanding. Communications occurred even during weekends.

What did you find most impressive about this company?

The ability to communicate and adapt to new challenges and requested modifications.

Are there any areas for improvement?

Non that I can think about.

Introduce your business and what you do there.

I’m the CEO of a technology company that specializes in developing interaction platforms.

What challenge were you trying to address with Mass Software Solutions Private Limited?

We needed skilled developers and designers to help us build, develop, and maintain our product. They needed to have relevant education and experience, while also speaking English fluently.

What was the scope of their involvement?

The work involves continuous development of our product as it scales in features and in users. They’re a dedicated team working with us on an ongoing basis. They’re continuously building out the same project as we go.

They’ve used WordPress, PHP, Node JavaScript, and React. They also have everything in the cloud through Amazon Web Services (AWS).

What is the team composition?

There are 12 full-time people on the team. It’s comprised of developers, designers, QA people, and a system architect.

How did you come to work with Mass Software Solutions?

We started using them on a test basis and then it naturally developed over time.

How much have you invested with them?

We spend $10,000–$13,000 per month.

What is the status of this engagement?

We started working together in 2013 and the work is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Due to their people, the tools we’re using, and the methods we’re following, we have an incredibly low number of bugs when we do a release a feature or a product part. They deliver exactly what we require, on time.

How did Mass Software Solutions perform from a project management standpoint?

We have our own product management and CTO, and Mass Software does a good job of working with them. We use everything from Jira to Slack and many others. The communication is also good.

What did you find most impressive about them?

They deliver on time and, in my experience, that’s not common for an overseas firm.

Do you have any advice for potential customers?

It’s important to have a clear understanding of the process of development, the tools required, and the people needed to make it work. Work out the specification on your side as much as possible and be clear about what you want to have. Don’t expect them to know what you’re thinking in your head. You need to understand the culture of the vendor.

Please describe your company and your position there.

CEO of a frozen food brand. We manufacture ready to eat meals that are easy to carry and can be cooked and consumed anywhere, anytime.

For what projects/services did your company hire Mass Software Solutions Private Limited, and what were your goals?

We hired Mass Software Solutions for developing software that can help us manage our internal resources. Our primary objective was to streamline our resources and increase efficiency of our factory.

How did you select Mass Software Solutions Private Limited and what were the deciding factors?

We were in touch with several software solutions providers. Mass Software Solutions was selected as they had worked on similar projects previously, had a sound team of software developers and a flexible engagement model.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project was divided into multiple phases. Their team first mapped out the features, analyzed our target audience and created initial sketches. We asked for a few iterations and finalized the design - they then developed the prototypes of the software. Once we were satisfied with the prototypes, they developed the software and all its features from scratch.

How many people from the Mass Software Solutions Private Limited team worked with you, and what were their positions?

A team of professional software developers was working on our project. We also had a project manager and technical lead who would help us execute the project.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The software is developed exactly according to the project brief. It’s fast, easy to use, and visually engaging. By using the software, we have streamlined our resources - and as a result our efficiency went up by 19% and the cost of operating reduced by 33%.

Describe their project management style, including communication tools and timeliness.

We used JIRA for tracking and managing the project. Their team was consistent with their commitments and adhered to timelines. For communication, we mostly relied on emails and Zoom calls.

What did you find most impressive or unique about this company?

Mass Software Solutions team is very skillful. There were a few technical challenges which they resolved ingeniously. They were good at communication, quick at delivery, and overall an agile team.

Are there any areas for improvement or something they could have done differently?

The software runs seamlessly across our systems, what more could I ask? Overall, I am satisfied with the engagement.

Please describe your company and your position there.

Managing Director of an Irish based SME serving customers nationwide

For what projects/services did your company hire Mass Software Solutions Private Limited?

Our company was launching a new industry in Ireland, with no blueprint from which to draw from. We employed Mass Software to help us develop an innovative app to be the cornerstone of our unique business.

How did you select Mass Software Solutions Private Limited and what were the deciding factors?

Based on the success of previous projects with which we engaged Mass Software, they were the obvious choice for this venture.

Describe the project in detail and walk through the stages of the project.

We outlined to the team the end product we wanted and key user experiences we needed to implement. From the wire frame provided the team took our hopes and turned them into reality. The team offered suggestions at each stage that helped us preempt issues and deploy the most efficient functionalities from the off set.

Once the app was designed, the push notifications triggered by each stage were created in addition to the practical elements which turned an online order into a live product delivered as requested.

How many resources from the Mass Software Solutions Private Limited team worked with you, and what were their positions?

We had a project manager in addition to two prominent team leads. However, any of the team were available to us as required.

Can you share any outcomes from the project that demonstrate progress or success?

The app is the first in the country to provide a service like it. It's easy to use functionality is a key selling point for our business and has helped us exceed our first phase goals. Moreover, the reporting and ordering files captured in the back end allow us to create an efficient and orderly business.

How effective was the workflow between your team and theirs?

Despite different time zones, the team has been always on hand to help with any resolutions. Deadlines were sent and always met. Weekly reports and zoom meetings kept us up to date on developments. We also utilised online project platforms to stay in constant communication.

What did you find most impressive or unique about this company?

The team were as committed to the success of our start up as we were. We were assured that they were as fully invested as any of our on-site team. To the extent that time zones were not an issue if an emergency arose as there was always a team member on hand to help - weekends included - without any complaint!

Are there any areas for improvement or something they could have done differently?

The team could not have made this process any easier or more enjoyable.

Please describe your company and your position there.

I am a founder of a FinTech startup.

For what projects/services did your company hire Mass Software Solutions Private Limited, and what were your goals?

To do core development work on our product, as we started from zero and launched over the last year, during the pandemic.

How did you select this vendor and what were the deciding factors?

I liked their professional presentation, history of building similar apps, ability to answer questions and think outside the box.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

To start from zero and help spec and develop a microloan and banking app to be used in the Brazilian market. Utilized Angular, Node JS, Python, Mysql, and AWS - among other technologies.

How many resources from the vendor's team worked with you, and what were their positions?

Assigned Project Manager who worked with us throughout - ontime and professional. Head of dev team also had project and product overview, was readily available to discuss and help solve problems. Other technical resources as required for specific delvierables.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Delivered on time as desired and discussed. Within 2 months have over 1000 downloads and a growing funnel of users in production.

Describe their project management style, including communication tools and timeliness.

Generally organized in sprints via Jira. Excellent communication and overall management.

What did you find most impressive or unique about this company?

The delivered quality products on time. They add great value by understanding business requirements and helping think through specs prior to delivery.

Are there any areas for improvement or something they could have done differently?

Nothing immediate or sizeable comes to mind. Would happily work with them on other projects.

Please describe your company and your position there.

Founder of incubator building application that help automate manual interactions.

For what projects/services did your company hire Mass Software Solutions Private Limited?

Build an App for professional development and coaching targetted at millennials

What were your goals for this project?

Build a successful POC version

How did you select Mass Software Solutions Private Limited?

The helped take the idea from Spec top reality including deployment and maintenance

Describe the project in detail.

Massoft did end to end work to build the App (iOS)

What was the team composition?

2 Developers, 1 PM, 1-2 QA

Can you share any outcomes from the project that demonstrate progress or success?

Successful POC & planning tweaks and Phase 2

How effective was the workflow between your team and theirs?

Very proactive- mostly emails and scheduled calls

What did you find most impressive about this company?

They are easy to deal with, understand the domain, have experience, no nonsense.

Are there any areas for improvement?

Better project planning upfront, provide clients with templates and forms that augment the client spec with everything else .

Please describe your company and your position there.

AMC is Long term chronic and Acute care hospital. I hold IT directors position.

For what projects/services did your company hire Mass Software Solutions Private Limited, and what were your goals?

Our Website was created with old technology and was prune to multiple vulnerabilities. The Vision and mission of the organization was not in sync with what we were protraying.

How did you select Mass Software Solutions Private Limited and what were the deciding factors?

We did a detail vendor selection process and based upon their expertise on the subject i shortlisted them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Weekly meetings, brainstorming, group workshops, design reviews, measuring deliverables.

How many people from the Mass Software Solutions Private Limited team worked with you, and what were their positions?

A complete project team was involved including database developers, Front end Developers , design team , project manager.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the website was launched we received enormous positive response. The Website was and its contents were appreciated in all means.

Describe their project management style, including communication tools and timeliness.

Weekly standup calls, adhoc meeting for review, update and approval, a group was formulated where we had regular conversations.

What did you find most impressive or unique about this company?

Professional team with SME rightly placed for work. They were amazing professionals in the workflow.

Are there any areas for improvement or something they could have done differently?

Keep up the great work.

Please describe your company and your position there.

I am an owner and CTO for Universal Registered Agents.

For what projects/services did your company hire Mass Software Solutions Private Limited, and what were your goals?

We've used Mass for both our public facing website, our private site and technology hosting and direction.

How did you select this vendor and what were the deciding factors?

We searched local and online to find the right partnership. Skill set, communication and pricing were key components.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our internal client facing application was written by me. As we grew we needed to add in features, enhancements and scalability. Mass has provided overview documentation as to set up our client side for continued growth, providing input on user experience, design ideas and general direction.

How many people from the vendor's team worked with you, and what were their positions?

Our team consists of 4

Can you share any measurable outcomes of the project or general feedback about the deliverables?

At a high level the usability and scalability have been incredible.

Describe their project management style, including communication tools and timeliness.

We meet with a combined team from our in house employees and Mass's team 2 x a week

What did you find most impressive or unique about this company?

Their insight and agility to review our original application are impressive. There ability to learn our industry and apply what the learned to our new application.

Are there any areas for improvement or something they could have done differently?

None

Please describe your company and your position there.

Portuguese Yellow Pages Group - Partners and Product Manager

For what projects/services did your company hire Mass Software Solutions Private Limited, and what were your goals?

Software development

How did you select Mass Software Solutions Private Limited and what were the deciding factors?

Professionalism Great work ethic

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Software development - Confidential information

How many people from the vendor's team worked with you, and what were their positions?

5 people on project and product development

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Project delivered within estimated timeframe and platform working according to plan.

Describe their project management style, including communication tools and timelines.

Daily contacts when needed and weekly updates. Zoom, email, MS Teams

What did you find most impressive or unique about this company?

Super focused and special attention to customer care. They are honest with their feedback and strict on their delivery times.

Are there any areas for improvement or something they could have done differently?

not to my knowledge