Marvel Marketing

Please describe your company and your position there.

I am the founder and broker at Oceanside Real Estate in Cabo San Lucas, Mexico. Oceanside provides luxury real estate services for our clients from across the world. I am also the founder and partner at Arch Cabo Luxury Rentals. We provide luxury villas and vacation rentals in Los Cabos.

For what projects/services did your company hire Marvel Marketing?

We required a website for both our real estate and vacation rental businesses. Our real estate website included a complex process of integrating our website to work with IDX real estate listings. Our rental website required an integration of online booking software as well as payment processing. We have currently been doing SEO for oceanside for a few months with positive results having our website showing on the first page for multiple keywords. We will begin SEO on our rental website in near future.

How did you select this vendor and what were the deciding factors?

We were recommended to speak with Marvel Marketing from someone who had a great experience with them previously. We did some research and found that Marvel has an excellent track record companies in many industries. We also saw that Marvel Marketing has numerous awards from well established award organizations.

Describe the project in detail and walk through the stages of the project.

Marvel started us with an onboarding and discover phase which went through an in-depth process of getting to know our business and team. We really appreciated this. We were asked a series of questions and explained our goals. Marvel then put together a proposal that we were able to review and eventually accept for the web design and SEO services. Throughout the web design process, we were kept up to date with progress and all of our questions were answered. We really appreciated the transparency.

How many resources from the vendor's team worked with you, and what were their positions?

Three in total. The owner and marketing director, Ryan. Project manager and senior copywriter, Noelle, Graphic designer, Logan.

Can you share any outcomes from the project that demonstrate progress or success?

We have a website that looks amazing and works with IDX Ihome Finder connected to the MLS. The design and layout of website is great for our clients and represents our brand very well. The SEO services that Marvel has done have yielded in our website rankings on the first page of google for multiple keywords. This has helped greatly with online exposure and lead generation.

How effective was the workflow between your team and theirs?

Marvel made the entire process easy with great communication through numerous communication channels.

What did you find most impressive or unique about this company?

Marvel Marketing was able to design our website in a way that our previous agency was not able to accomplish. We're incredibly impressed with their ability to come through with all of our requests.

Are there any areas for improvement or something they could have done differently?

The web design process went past our expected completion date but that was due to complications with IDX integration. We were happy to have the website completed, even though it went past the initial completion date.

Introduce your business and what you do there.

I’m the office manager at Irontek Land Developments Ltd, a heavy equipment company. We do several types of construction work including excavation, demolition, landscaping, snow removal, custom rock work, and more.

What challenge were you trying to address with Marvel Marketing?

We brought Marvel Marketing onboard to help us with our marketing needs.

What was the scope of their involvement?

The team provides a range of support. They run our marketing campaigns and have helped with logos, business cards, and printing of signage and other material. Going into the engagement, we had a previous logo, but Marvel Marketing helped us change and build off of it a little bit. 

Further, the team plans our digital marketing strategies. Currently, we’re working with the team for website maintenance. 

What is the team composition?

We work directly with Ryan (Founder).

How much have you invested with them?

We’ve spent between $8,000–$10,000 CAD (approximately $5,600–$7,000 USD) so far.

What is the status of this engagement?

We began working with Marvel Marketing in October 2018, and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

We’ve received a number of compliments from companies who are impressed with our website, logo, and business cards. We’ve also seen quite an uptick in traffic and are confident Marvel Marketing’s work has contributed to an improvement in sales.

How did Marvel Marketing perform from a project management standpoint?

Ryan is extremely easy to work with. He’s always available, efficient, and communicates well. We communicate over email, phone, and Slack. 

We particularly appreciate his willingness to collaborate and offer ideas. We’ve never had a problem with him. Further, he always does his best to educate us on various tenets of digital marketing.

What did you find most impressive about them?

The value we get from Marvel Marketing’s work is excellent. Especially considering their price point, we really feel like they have a lot to offer and that we’re getting a lot out of the engagement. They’ve brought things to the table we never would’ve considered. 

Are there any areas they could improve?

I don’t think so. There’s nothing we’ve been dissatisfied with.

Do you have any advice for potential customers?

Don’t hesitate to jump in with Marvel Marketing. They’ll work with you and help you accomplish your goals.

Introduce your business and what you do there.

I’m the owner of Beyond Bronze Tanning and Esthetics in Alberta, Canada.

What challenge were you trying to address with Marvel Marketing?

We wanted to increase our ranking on Google and some of the other search engines. A lot of our advertising in the past (paper and promotions) wasn’t gaining a lot of ground. We’re in a new community that’s cut off from the rest of the city, so wanted to draw more people to our location.

What was the scope of their involvement?

Ryan (Founder, Marvel Marketing) came in, had some discussions with us, and started out with SEO. We optimized for 10 keywords we thought were important and then started doing some backlinks and other links with our other vendors and suppliers.

They’ve also revamped our brochures and my business card, giving them a more professional look. We went from a black and gold color scheme to a navy blue and gold scheme to be more luxurious. Recently, we did a shoot with their videographer to put a 30-second video on our website and social media. The video is currently being edited.

We also have a WordPress website that they worked on. Since we launched the site, we’ve started to offer additional services including laser, massage, facials, and lashes. Marvel built additional pages for those services and now does SEO to get those pages ranking.

What is the team composition?

We work with Ryan, his videographer, and his sales person.

How did you come to work with Marvel Marketing?

Ryan has been a client of mine in the past. He mentioned that he was in the marketing space, and we started talking.

How much have you invested with them?

We’ve spent $3,000–$5,000 CAD ($2,260–$3,770 USD) so far.

What is the status of this engagement?

We’ve been working together since September of 2018.

What evidence can you share that demonstrates the impact of the engagement? 

We’ve been moving up in the rankings. Previously, we hadn’t ranked on maps or any type of organic levels for massage or laser. We now show up now for both on maps. Our rankings for tanning and spray tanning have gone up a fair bit as well. We’re almost on the first page of the organic side, and we’re one or two on maps for both tanning and spray tanning.

In the past, I did all the branding and everything myself and thought it was pretty good. It lacked professionalism, but it got us by. Now, we can offer a more professional brochure. With Ryan’s help we’ll be able to rebrand some of the services we have and get them more noticed, and, hopefully, grow into more locations.

They’ve captured our vision really well lots of discussions on where we want to go. They’re hands-on with our Instagram and Facebook and active in getting that message out there. There was also a lot of talk about how my business impacts everyone. Some people think what I do isn’t good for people, but Ryan understands what I’m doing.

How did Marvel Marketing perform from a project management standpoint?

They push me forward and help get things done when I’m busy. They’ve even done some things on their own (messaging me first for approval, of course) and put things into action.

What did you find most impressive about them?

They’re a smaller, local organization, so their finger is on the pulse of what we’re doing. I think if I was with a bigger organization a lot would get lost in translation. Meaning, I’d talk to somebody and the message would get passed to colleagues who wouldn’t understand what was happening. Ryan and Marvel have been able to implement my vision as we go along.

Are there any areas they could improve?

No. They’ve done very well, and done it all affordably.

Do you have any advice for potential customers?

Having Ryan come in and talk helped us understand where his company is and helped him understand what my vision was. We were able to identify where my money would be most efficiently spent.

Please describe your company and your position there.

Senior Investment Advisor at Shafik Hirani's Private Wealth Management Practice & Aligned Capital Partners Inc.

For what projects/services did your company hire Marvel Marketing?

Complete rebrand of all stationary documents, website, business cards as well as restructure of branding strategies for the firm.

What were your goals for this project?

To update and refresh our brand and employ an updated branding strategy.

How did you select this vendor?

Marvel marketing was suggested to use from my team after research on the best company was conducted. We believed that Marvel had the capability to complete the work in a professional and educated fashion with our best intentions in mind.

Describe the scope of their work in detail.

The process started with an in-person meeting with Ryan, the agency director. Ryan went over our current business practices and learned as much as possible about how we operate and who our clientele are. From there we put our trust with Marvel Marketing and dived into starting the re-branding process. Compliance is a critical part of anything we do and they complied and worked with the compliance team as required - a long process but they were patient and happy to do the work. We continue working on branding and various projects.

What was the team composition?

I worked directly with Ryan, the agency director. It was great that I only had to deal with one person instead of multiple. My time is limited with business and Ryan made it easy with monthly reporting and follow-ups.

Can you share any outcomes from the project that demonstrate progress or success?

Since working with Marvel Marketing our branding has improved significantly and portrays our business to a tee. From our website to our business cards - the branding strategy is effective and impressive.

How effective was the workflow between your team and theirs?

Excellent. Ryan kept in touch with me by phone, email and in-person meetings. They answer my calls every time and reply to emails within an hour.

What did you find most impressive about this company?

Their capability to be so effective with a smaller team. Getting the work done fast with such a great deal of quality. Communication is impeccable and unheard of these days in business.

Are there any areas for improvement?

We have personally had a great experience with Marvel and at this time if they continue doing what they are doing now, I will continue to be a happy client.

Please describe your company and your position there.

I am the President of the Company

For what projects/services did your company hire Marvel Marketing, and what were your goals?

Marketing and eCommerce Services. Increase sales.

How did you select this vendor and what were the deciding factors?

By recommendation from a friend

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

A friend recommended Marvel Marketing to us when we were having a really bad experience with another Marketing company. We spoke with Ryan and he understood exactly what we were looking for. He recommended options based on our business model and also created a new eCommerce website, which was one of the best decisions we have ever made in our business.

Despite the challenges that we faced during the transition, Ryan handled everything professionally and did his best to work with us. He is transparent with his services and very responsive. His communication and interaction with us has been absolutely amazing. We continue working with Marvel Marketing and would highly recommend anyone out there looking for eCommerce services.

How many people from the vendor's team worked with you, and what were their positions?

2 people. The owner and the developer

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Great looking and easier to navigate website.

Describe their project management style, including communication tools and timeliness.

The project was managed very professionally and communication was timely ad transparent

What did you find most impressive or unique about this company?

They value client satisfaction

Are there any areas for improvement or something they could have done differently?

N/A

Please describe your company and your position there.

I am the owner and lead therapist at my private practice

For what projects/services did your company hire Marvel Marketing, and what were your goals?

We have a lot of competition - our goal was to generate ranking and visibility to clients searching for counselling. We wanted to rebrand and improve the usability of our website

How did you select Marvel Marketing and what were the deciding factors?

We searched for a company that demonstrated integrity and professionalism. From the start of our consultation, their team aligned with our vision and outlined a strategic plan.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Web redesign, market research, web optimization, Google my business oversight, SEO

How many people from the vendor's team worked with you, and what were their positions?

Primarily working with the Marketing Manager and content Director

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have seen a big improvement on ranking and customer experience

Describe their project management style, including communication tools and timelines.

We used wave payment for invoicing, they outlined their invoicing with detailed information on timelines

What did you find most impressive or unique about this company?

They communicated clearly with our team.

Are there any areas for improvement or something they could have done differently?

No comment here nothing comes to mind

Please describe your company and your position there.

I am founder and CDFA and Certified Mediator

For what projects/services did your company hire Marvel Marketing, and what were your goals?

SEO Marketing to increase inquiries

How did you select Marvel Marketing and what were the deciding factors?

Interviewed 3 companies Marvel was most responsive and most willing to work with a smaller company

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Google My Business, SEO services

How many people from the vendor's team worked with you, and what were their positions?

2

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Increase in quality of inquiries thus far

Describe their project management style, including communication tools and timelines.

meet all timelines and very responsive

What did you find most impressive or unique about this company?

Their responsiveness and strategic communication are impressive.

Are there any areas for improvement or something they could have done differently?

no