The Market Hut

Please describe your company and your position there.

I work at a restaurant where I am also a partner.

For what projects/services did your company hire The Market Hut, and what were your goals?

We were losing customers due to Covid. The website wasn't attracting enough customers and had bad SEO. We wanted to increase the number of people visiting our website and improve business and google results.

How did you select The Market Hut and what were the deciding factors?

They gave me a comprehensive analysis of the website and provided solutions to each issue. They also helped me keep up the work on the website making sure the website was doing well.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

They changed SEO keywords, helped with marketing online, implement coupons and search results.

How many people from the vendor's team worked with you, and what were their positions?

2, technical expert and sales agent.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I have gotten a 190% increase in website traffic within the first month and a significant increase in revenue as well.

Describe their project management style, including communication tools and timelines.

They are available on email and call as well as weekly update the customer portal with the workings of the website. Currently, we are on a 3 month timeline with goals set to meet.

What did you find most impressive or unique about this company?

They are helpful, responsive, and they get back to any query quickly and are accommodating.

Are there any areas for improvement or something they could have done differently?

They can improve upon the update cycle for me personally, as I would like reports twice each week.