Brands were meant to stand for more.
Manifesto is a courage-led brand agency with offices in Portland, OR, Milwaukee, WI and Nashville, TN. We specialize in rallying humans around the heart and soul of the world’s most ambitious brands. From branding, strategy, campaigns, employee engagement, and branded content and experiences we believe it all starts with identifying your brand’s onlyness—the one, unique thing your brand can lay claim to. Using deep human insights, we help brands declare what they stand for and activate their customers, employees, and stakeholders around this belief system.

headquarters
other locations
Focus
Portfolio
Intel, Amazon, Cisco, Quest Diagnostics, Paylocity, Delta Airlines, UW-Madison, Bacardi Limited, Starbucks, Nike, GE Healthcare

Cisco Innovate Everywhere
Cisco had an innovation problem. Once among the most innovative companies in the world, the organization was struggling to stay fresh and relevant. So they asked Manifesto to help revitalize the brand from the inside out.
At Cisco, there wasn't a lack of innovative ideas, but instead there was no system of organization or way to communicate these ideas to management.
We created an internal rallying cry and brand materials aimed at celebrating and rewarding the innovators inside their walls and developed The Hub—a dynamic website to foster collaboration and bring the best ideas quickly to the surface. It was an energetic destination where all things innovation could live as engaging two-way content, and a platform to support Cisco’s teams and their Innovate Everywhere Challenge. From research and user experience to front-end design and brand development, our solution enabled a collaborative two-way functionality that created real-time collaboration and innovation.
• Research & Audience Segmentation
• Identity & Naming
• Positioning & Messaging
• Employee Engagement Campaigns
• Social & Digital Content

Paylocity Rebrand
Paylocity was challenged with the opportunity to step into the enterprise-level brand they were meant to be. As one of the first cloud-based solutions rooted deeply in a culture of caring more, our work involved a year-long brand evolution project. The singular insight? That Paylocity's culture fueled a new kind of currency—that of care. Conducting both qualitative and quantitative research, Manifesto helped to determine that their unique value to clients focused on their incredible culture and care not just for client's today, but for their tomorrow. Paylocity's onlyness emerged as both a rally cry and declaration of their approach to client partnership: Forward Together.
- Qual. & Quant. Research
- Focus Groups
- Brand Strategy
- Positioning
- Brand Playbook Development
- Website launch & Brand Asset Builds
- Brand Illustration
- Anthemic Video Content

Nike Zerocity
Nike seeks to create a zero waste supply chain, but to do it, Nike knew they’d have to rally the entire organization around a singular goal wrapped in an irresistibly powerful story.
At the heart of Nike is performance. To crack the code on selling Nike’s zero waste supply chain plan we had to transform it into a story that tapped into the heart and soul of Nike employees and their ambition to push past the boundaries of what’s possible. Instead of driving down waste, we called on employees to accelerate it to zero.
Armed with a deep human insight about the collective momentum of Nike, its athletes and the world, we created a platform called Zerocity. Lighter, better faster. When Nike, our athletes and the world create an unstoppable force that accelerates waste to zero, we’ve done our job. We’ve created sustainability through innovation. We have created Zerocity.

Delta SkyMiles Portfolio Launch
Delta SkyMiles sought to build affinity in second tier markets. With head to head competitors like jetBlue and Southwest Airlines holding the number one spot for domestic travel in those markets, the SkyMiles credit card team needed to find a way to differentiate and drive both enrollment and affinity for Delta SkyMiles. Repositioning the card in a portfolio approach and leveraging the one point of difference that Delta can claim—an enhanced experience to more exotic destinations—our work with Delta helped them secure an aspirational lens on the accrual of SkyMiles in a first step to overtake the competition. With direct flights from Boston to London or Indy to Paris, Delta laid claim to the reality that Delta SkyMiles take you farther than the competition.
- Launch strategy development
- Campaign development
- Campaign creative execution (digital + social)

Arby's #MeatSweats
Arby’s challenged us to deliver a breakthrough concept that would build buzz around the brand at the end of 2017. In response, we delivered #MeatSweats—a social media driven campaign giving the most outspoken meat lovers their very own pair of actual head-to-toe Meat Sweats. In just six weeks we concepted the campaign, developed the assets, developed an influencer strategy and created a custom product that began to hit carnivores’ doorsteps just in time for Christmas. The program resonated instantly with Arby’s fan base was blanketed with coverage ranging from Fox & Friends to Late Night With Seth Meyer, celebrity shout-outs on twitter and sassy articles from dozens of news outlets like Delish, Food & Wine, Golf Digest, HypeBeast, Teen Vogue, Eater, Yahoo and more. The campaign garnered millions of media impressions and was hailed as “an Instant Internet Sensation.”

Intel Let The Inside Out
Intel employees create amazing experiences—from the inside out.
Intel has been the tiny force behind amazing technology; but rarely gets the credit. It’s no longer an ingredient. Likewise, Intel’s 109,000 global employees have been too busy working on technology inside to lay claim to the experiences they create outside. Bottom line: Intel employees needed a rallying cry to show and tell the world what they stand for—and all the amazing things they’ve done.
the scope
• Brand Anthem Video
• Global On-Campus Signage
• Global Experiential Tour
• Branded Intranet Content
On the heels of Intel’s 50th Anniversary of Moore’s Law, we developed a master platform called “Let The Inside Out,” connecting and celebrating Intel employees and their innovations—and to completely reinvent the way people think of Intel. After a near year-long journey, we created a series of employee engagement activations highlighting unsung employee heroes who make “amazing” possible.

Death's Door
Despite the brand’s growth and scale, we uncovered that a pour of Death’s Door Gin tastes exactly the same as it did with the first batch. Its commitment to quality is unwavering and yet the brand never stops improving the process or even the vessel it comes in. With intentional care for everything they do, Death’s Door Spirits cares about the details, from an ergonomic shape and an easier pour to the reduction of waste that comes from sourcing bottles made in the USA. Said simply: Same Gin. New Vessel.
Manifesto created an integrated industry-focused PR effort to garner media coverage and buzz among Spirits influencers and publications. Getting coverage across media publications and listed on design blogs, the campaign focused on telling the story of an intentional brand as the precursor to a national awareness campaign.

UW-Madison #ThankYou72
CHALLENGE
Create a mobile vehicle that can bring a thank you message directly to county residents all around the state of Wisconsin. The tour must also inform residents of the larger Thank You 72 story series.
INSIGHT
The state of Wisconsin is made up of 72 counties which each have produced a super star graduate from the University of Wisconsin. We understand the pride of community and the positivity success can bring to it. It doesn’t matter if you are the one who’s successful you feel good about being from the place.
SOLUTION
Restored a 1957 International Harvester Metro delivery van to like new condition. Outfitted the vehicle with all the necessary equipment to serve ice cream. We created and staffed a statewide tour identifying key gatherings throughout to engage residents.

Sam Adams - I Am Boston
The Assignment:
Create a unified design system—supported by activation ideas—to convey Sam’s partnership with the Boston Marathon, and other Boston-based sponsorships. The materials should remind people that Boston is “our city,” sparking a feeling of pride and a shared ownership of the city and its beer.
The Idea Narrative:
This is a city where aspirations are fulfilled. Where people unite in pursuit of their passion to push themselves beyond the breaking point. Beyond the bounds of expectation to a podium built of victory and accomplishment. A city that moves to a beat all its own. A heart pumping pride down city streets lined with people of every nationality, of every race, religion and creed. Whose voices fill the air with harmonies of praise. Positive and tenacious. Loud and glorious. Like the patriot’s bugle playing a celebratory song. A song of urgency and love. A salute to the city that holds them, and to the people that it holds. One day a year, Boston is without boundaries. This home of Sam Adams, the Red Sox and Fenway Park, the Boston Marathon ... it becomes home to us all. A day where you and I dissolve into WE. On that day, each and every one of us can say … I Am Boston.

Amazon Gift Card Digital Campaign
The customer is at the center of Amazon’s retail efforts—and Amazon has products for each and every one of them. They tasked us with figuring out how we could position Amazon Gift Cards as the perfect gift because it allows customers to buy the gift they really want.
We developed a series of short, witty animation vignettes to show their customers how to take the guessing out of gift giving–and to bring a smile to their faces. The digital content campaign was leveraged on Amazon social media and OTT.

Arby's Foundation, The Big Wait
There’s a tough truth facing kids across America.
When’s the last time you waited in a line 30,000 people deep? Every day, there are 30,000 kids across America who wait in an invisible, but very real line. What are they waiting for? A Big Brother or Big Sister. 30,000 mentor roles waiting to be filled and 30,000 kids who can’t wait to meet them.
This Fall, Manifesto worked hand in hand with The Arby’s Foundation and Big Brothers Big Sisters of America to help tell these kids’ story. With a focus on childhood hunger, youth mentorship and career readiness, Arby’s saw the opportunity to raise awareness around the mentorship gap.
With the launch of the microsite TheBigWait.org, we deployed a handful of teasers into the digital ether followed by a :60 TV spot, illustrating what would happen if this line was made visible. Driving viewers to the site, the video content campaign accompanied a simultaneous national in-store dollar donation program at Arby’s restaurants to support Big Brothers Big Sisters, No Kid Hungry and Junior Achievement.

GE Healthcare 2030
GE Healthcare wanted to showcase how emerging technologies could change the care pathway for patients in the very near future. Manifesto worked hand in hand with GE Healthcare's global Imaging team to create a traveling road show concept anchored by a powerful emotive content piece. Our work involved, strategy, planning, creative development and production as well as an accompany talk track for GE Healthcare executives.

Amazon Flex
When Amazon entered the gig economy with Amazon Flex in 2015, they found themselves in an unusual position. Though the number of people signing up to deliver packages exceeded expectations, fewer drivers stay in the system to deliver multiple routes. Because the program’s success relied on a strong core of repeating delivery partners, it quickly became apparent that the Amazon Flex brand needed to better communicate the benefits and expectations to consumers.
It’s not about the work people do that’s most important, but what that work will do for them.
We launched a revamped brand offering, visuals and key messages to better inform and educate Flex delivery partners why they should always choose Flex over other gigs
• Research & Audience Segmentation
• Positioning & Messaging
• Brand & Product Launch Campaigns
• Brand Standards Development
• Social & Digital Content
Reviews
the project
Company Rebrand for Global Government Contractor
"Our new visual identity was met with positive feedback, and we gave Manifesto Agency the credit!"
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the Senior Manager of Branding and Corporate Communications Channels for a global government contractor. Our contracts with federal, state, and local governments across nine geographies include healthcare, technology, consulting, and workforce services.
For what projects/services did your company hire Manifesto Agency, and what were your goals?
In the wake of a shifting business strategy and overdue need to break down silos across operations and geographies, we sought an agency partner for a global rebrand to create a newly refreshed brand indicative of who we are today. With only a subtle brand shift from nearly a decade ago over our 45+ years in business, and a widened audience seeking human-centricity as service providers, we wanted to reinvigorate our brand with a new look and feel reflective of our common mission across all nine regions we serve, globally.
Among this rebrand was the consideration of cultures, our distinct color palette, and the global nature of our work that must appeal to a wide range of target audiences. We sought more than just a visual brand rollout, but an overhaul of the brand’s system of beliefs, intended to lift the eyes of all employees, partners, and stakeholders around a new, global vision.
How did you select this vendor?
Our search was primarily driven online where we discovered Manifesto with their stellar reviews and impressive portfolio featured on their website. Out of the multiple agencies we evaluated, including three creative agencies with which we currently do business, we selected Manifesto because we not only wanted a ‘fresh pair of eyes’ on this project, but were also drawn to their unique approach and strategy outlined in their proposal. With all that in mind, we decided they were the right partner for us.
Describe the scope of their work in detail, including any steps and the final deliverables.
- Develop a bold global brand identity with a new look and feel that considers our complexities around sub-brands and audiences
- Understand the current brand equity and affinity in the market, as well as show an understanding for the industry as a whole
- Develop an identity that considers our current geographies and the possibility of expansion into future markets, and accessible to all audiences
- Support our strategy to navigate the internal climate for the preparation of a rollout
- Identify our company’s onlyness and fertile visual identity territory through audience, stakeholder, and market research
- Establish a new logo system, including a color palette and typeface refresh
- Explore how the updated visual identity translates across assets and visual brand touchpoints
How many people from the vendor's team worked with you, and what were their positions?
The team included an account lead, a creative lead, and strategy support staff. Manifesto’s model involves bringing in a cast of characters across their team to support at the right time, when needed, in the project.
Can you share any outcomes from the project that demonstrate progress or success?
The project concluded and we are currently rolling out the global brand. Our new visual identity was met with positive feedback, and we gave Manifesto Agency the credit! They may support us on brand awareness campaigns in the future.
Describe their project management style, including communication tools and timeliness.
Weekly meetings with concise agendas and high-level notes. Google Drive for documents and Sheets for project timeline management.
What did you find most impressive or unique about this company?
Branding a global company with so many audiences and key stakeholders is no small task. Manifesto came alongside me personally to help navigate some of the internal hiccups of the culture that made the rebrand challenging. I felt like I could lean on them as a partner for the duration of the project. Their model of friendship first, business second meant we build good rapport through the highs and lows.
Are there any areas for improvement or something they could have done differently?
Exploring an online project management tool that is not Google based would make collaboration easier and more efficient. While I’m often faced with application blocks working for a government contractor, talking our CISO in to unblocking all Google apps for a group of users was no easy task. Possibly a tool like Smartsheet that’s open to the web for any user could help organize rounds of revisions, feedback, and creative/proof reviews in a central place for easier reference later.
the project
Marketing Strategy for Leading E-Commerce Company
"We greatly valued the quality and thoughtfulness of the work produced by Manifesto."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Worldwide Consumer Talent Acquisition Marketing Team / Art Director.
For what projects/services did your company hire Manifesto Agency?
We looked to Manifesto to create a messaging strategy / platform and a unique visual identity system for our MBA Pathways program. We leveraged their strategy and creative services to accomplish this work.
How did you select this vendor?
Our WW Operations team was referred to Manifesto based on other Amazon projects the agency had previously worked on.
Describe the scope of their work in detail.
- Research, insights & messaging development
- Program visual system and style guide creation
- Asset development for deployment
What was the team composition?
The team included an account lead, a creative lead, and senior copywriter as well as creative & strategy support staff.
Can you share any outcomes from the project that demonstrate progress or success?
The Pathways recruitment team loved the new creative and adopted it fully. The new strategy created a consist and delightful experience for Pathways candidates.
How effective was the workflow between your team and theirs?
We had weekly meeting with the Manifesto team to discuss progress and review the work to date. The Manifesto team was highly collaborative, took and implemented feedback well, and always came prepared with data and insights.
What did you find most impressive about this company?
Manifesto has supported us at Amazon to take bigger steps as a team. We think of them as an extension of us and our team as they have continued to tackle new assignments and deliverables that come up. We can rely on Manifesto to deliver high-caliber messaging and creative execution—innovating while staying within our Brand guidelines.
Is there any area for improvement or anything that could have been done differently?
We greatly valued the quality and thoughtfulness of the work produced by Manifesto. At times they have struggled to move at the pace or within certain budget requirements needed. Ideally, it would be great to have an option for lighter-weight, speedy, and agile support as well as the more in-depth work we have come to associate Manifesto with.
the project
Digital Campaign for Diagnostics Clinic
"Manifesto had been an ally in helping us at Quest make bolder moves. They were an extension of our team."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Director of Marketing, Neurology, Quest Advanced™ Diagnostics
For what projects/services did your company hire Manifesto Agency, and what were your goals?
Manifesto was hired to help us create an Alzheimer’s awareness campaign for Quest Advanced™ Neurology and our ongoing role in helping to shape the future of early dementia detection.
How did you select this vendor and what were the deciding factors?
We were interested in a strategic collaborator that could help us take our positioning to the next level.
Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.
- Strategy and campaign approach framework
- Essential message & narrative creation
- Development of treatment (writing, visual direction)
- Creation & curation of anthemic video content
- Social launch strategy for campaign
How many resources from the vendor's team worked with you, and what were their positions?
The team included an account lead, a creative lead, senior copywriter and involvement from the partners at varying points in the project.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Manifesto had been an ally in helping us at Quest make bolder moves. They were an extension of our team. We like to think of
How effective was the workflow between your team and theirs?
Very effective - the team has been attentive to our needs and timelines.
What did you find most impressive or unique about this company?
Most impressive is the team I get to work with. The Manifesto team is composed of servant-hearted people who really care about the individuals behind the brands they serve. When fully engaged, they help us solve strategic business challenges through the work we do together—whether arming the sales force with a rally cry or capturing the nuanced narrative of an Alzheimer’s awareness initiative.
Are there any areas for improvement or something they could have done differently?
Their strengths are creative and strategy, with an ability to leverage collaborations to accomplish a wide variety of deployment. To shore up their offering, they work with agencies (like a PR firm) or a production company so they can be more full-service when needed. They’re more specialists than generalists. Also, sometimes they are so focused on the strategic goals of the program, it can impede them from diving into the work immediately. This is a pro and a con. Some other firms might start developing content faster with little to no direction. Manifesto prizes strategy and getting off on the right foot, so you’ll never be short on strategic input from Manifesto. Overall, we are very pleased, which is why we continue to use them.
the project
Branding Services for Consumer Products Brand
"Working with Manifesto was unique and enjoyable due to their deep branding expertise and knowledge."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am a former Director of Social Impact for a large, global, purpose-driven, consumer products brand
For what projects/services did your company hire Manifesto Agency, and what were your goals?
Sustainability Strategic Messaging and Master Platform Development: The work outlined in the scope covers strategic, creative and administrative work
How did you select this vendor?
Manifesto came recommended for another project for the brand. That work did not proceed, but the impression made and connection built in the scoping of that project positioned them to be asked to take on this project.
Describe the scope of their work in detail, including any steps and the final deliverables.
Phase 1:
- Kickoff & Immersion
- Client Team Kickoff Meeting
- Alignment on working roles and responsibilities
- Overview of three month working schedule
- Initial dive into thoughts and considerations for strategic and creative direction
- Alignment on KPIs
- Discovery Review of existing research, data, and project/market background information and partner sentiment
- Immersion with key Store Managers, employees and other key internal stakeholders (employee comms, etc.)
- Recap deck from session that would include initial insights and an outline of strategic recommendations on campaign approach
- Full-Day Immersion Session
- Full-day session to prioritize programs and key messages and develop ideas and starting points for our
- Creative process
Phase 2:
- Messaging and Campaign Exploration
- Messaging Framework Development and refinement of recommended messaging framework based on previously aligned direction from partner immersion and other key factors.
- Campaign Ideation
- Development of three (3) overarching campaign platforms that include: Narrative for each concept Headline and/or call to action Mood board/mood images Visual look and feel Activation Ideas (2-3 activation tactics for each idea) Timeline and roadmap for deployment of selected concept
How many people from the vendor's team worked with you, and what were their positions?
2-4 throughout the project. CEO Head of Comms Account Manager Project Manager
Can you share any outcomes from the project that demonstrate progress or success?
The time spent with Manifesto was beneficial in a variety of ways from helping us think about our goal from an outside perspective, to conducting the discovery phase and hearing from important internal voices that we had not heard from before to pulling it all together into an achievable, focused plan.
The greatest challenge I think they faced in working with us was in helping to gain greater internal alignment. At the beginning of the project, there was very limited attention and interest in the work. Our internal teams were at odds with the priority. But, by the end of the project, there was a room of ~25 cross-functional team members excited about how to use this body of work going forward.
That internal alignment could not have been achieved without the effort, understanding and patience of the Manifesto team. While there was a pause in launching the project, the plan was later infused in major company announcements and strategies.
Describe their project management style, including communication tools and timeliness.
Working with the Manifesto team was both easy-going and completely structured. The account manager and I spoke weekly by phone and as often as needed by email. Milestones were clear and achieved consistently by the Manifesto team.
What did you find most impressive or unique about this company?
Working with Manifesto was unique and enjoyable due to their deep branding expertise and knowledge. They really took the time to understand our brand, mission and goals. Throughout the time we worked together, it felt more like they were part of our brand and team rather than an external consultant.
Are there any areas for improvement or something they could have done differently?
None come to mind.
the project
Branding Services for Cloud-Based Collaboration Platform
"Manifesto really understood who we are and connected with us on a deep level."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Cirrus Secure is a B2B SaaS company selling a cloud-based collaboration portal that connects providers and their customers in the onboarding or asset-origination processes. The platform has its roots in the commercial lending environment.
For what projects/services did your company hire Manifesto Agency, and what were your goals?
We hired Manifesto to help us reinvent the Cirrus corporate brand identity, positioning and messaging to position Cirrus for future growth and investment.
- Reinvent and evolve the Cirrus brand, positioning, messaging, and ecosystem and create a cohesive and scalable foundation for brand storytelling and website relaunch.
- Clearly separate Cirrus from competitors and uncover the positioning and messaging for the brand
- Humanize the brand and create more than a product based on uncovering and articulating what the brand stands for
- Successfully relaunch the website with a new brand identity and messaging
How did you select this vendor?
We found them through a google search and after meeting with several agencies we felt that we were aligned in terms of ethos and ambition. We were drawn to their human-centric approach to branding.
Describe the scope of their work in detail, including any steps and the final deliverables.
Describe the scope of their work in detail.
- Audience and competitive research
- Brand Strategy including positioning and onlyness and messaging
- Brand narrative/manifesto
- Brand identity asset and playbook development
- Website design and copywriting
How many people from the vendor's team worked with you, and what were their positions?
The Manifesto team included strategists, copywriters, and a design team as well as Creative director and Associate creative director. Both the partners and the team were involved at various points in the project and consulted with us on strategic decisions throughout the engagement.
Can you share any outcomes from the project that demonstrate progress or success?
Manifesto completed the rebrand of Cirrus in June of 2021 and launched the website in July 2021. We are continuing to work with Manifesto on developing new brand assets for activation.
Describe their project management style, including communication tools and timeliness.
We had weekly project management calls with the account exec and often many other key members of the team. In these meetings, we coordinated additional information needed and exchanged ideas for the project as it moved forward. We communicated as well in slack, which was helpful for our team. They were timely in all to-dos as the project moved toward completion.
What did you find most impressive or unique about this company?
Manifesto really understood who we are and connected with us on a deep level. They have a friends first business second model and this really stood out to us the first time we met for a brand immersion session. They were able to navigate working with an earlier stage high growth startup but also brought a lot of critical thinking to the table when we needed it most.
Are there any areas for improvement or something they could have done differently?
Their account management team was going through a transition during this time and at various points in the project other team members stepped in to fill those gaps.
the project
Content Marketing for University
“I always felt well-informed and my team had a good rapport with them.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I was the chief admin officer at Mount Mary University.
What challenge were you trying to address with Manifesto Agency?
Student enrollment was declining and we thought that our brand wasn’t well-understood. We wanted to hire a partner that could help us redefine and bring new life to our brand while honoring our history.
What was the scope of their involvement?
They worked with us to define our brand through a series of conversations. They identified how we viewed ourselves and the language we used. Then, using that information, they created a brand manifesto for us. Our brand identity outlined what images, templates, and language we would use for our ads so messaging was consistent.
Once we were in agreement, they worked on digital content including a video that described our brand at a high-level. Then they created several videos that showcased our strengths. For example, we have a great fashion program, so they focused on that.
In addition to creating digital content, they created print ads, radio ads, billboards, and social media ads. We also refreshed our college magazine so it would consistent with our new brand.
In summary, they helped us create a story that was interesting and engaging for our audience — young women looking to go to college. We came up with a new campaign called “Here’s to the Bold,” which was a nod to our history and we hoped would inspire a new generation of women to get their education here.
What is the team composition?
We worked with Tim (Chief Storyteller & Managing Partner). Then we worked with 2–3 team members on copywriting and design.
How did you come to work with Manifesto Agency?
A friend of mine introduced me to them a few years ago at a conference. I was blown away by their boldness and the vision they had for their own company. They seek to do things greater than themselves and want to help their clients create success.
How much have you invested with them?
We spent upwards of $250,000.
What is the status of this engagement?
The project started around January 2014 and wrapped up sometime around July 2016.
What evidence can you share that demonstrates the impact of the engagement?
We accomplished what we set out to do — we increased awareness and understanding of our brand. There was a lot of buzz about our rebrand and it increased enrollment.
We were able to make a cultural shift and change how we viewed ourselves. In that, people began to believe in what we were trying to achieve. Our employees definitely became more engaged.
How did Manifesto Agency perform from a project management standpoint?
I always felt well-informed and my team had a good rapport with them. As expected, we hit some bumps in the road, but I always knew that I could call Tim and he would be responsive.
What did you find most impressive about them?
They’re radical creatives. They’re able to look at things with fresh eyes and see things other people don’t see. Then they bring that forward with the right visuals and messaging to appeal to people rationally and emotionally.
Are there any areas they could improve?
Overall, it was a great experience, but they could have provided more support when we rolled the manifesto out to the academic side of our organization. There’s a divide between the administrative side of our organization and the academic, and it was difficult to get the academic side on board with the new brand. Change doesn’t come easy, so more support on that would have been helpful.
Do you have any advice for potential customers?
I would definitely recommend them to anybody considering them. I can’t imagine that they would take on a project that wouldn’t be successful because they come up with these radical ideas that make clients feel like there are endless possibilities.
the project
Content Marketing for Healthcare Organization
"They created a special, curated evening for primary care providers across our Milwaukee and Racine communities."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Chief Marketing Officer at a healthcare oranization
For what projects/services did your company hire Manifesto Agency?
We faced an internal challenge of rallying our primary care physicians around a future strategy for the company. There was little engagement around the mission of our healthcare system. And primary care physicians needed to know that they were being heard.
What were your goals for this project?
We faced an internal challenge of rallying our primary care physicians around a future strategy for the company. There was little engagement around the mission of our healthcare system. And primary care physicians needed to know that they were being heard.
How did you select Manifesto Agency?
Manifesto has a philosophy of “friends first, business second.” I had the opportunity to work with Manifesto during my time at GE Healthcare. I helped bring them into their first project at GE Healthcare and since then we have maintained a working relationship. One of the partners, Tim, has also become a friend over time.
Describe the scope of their work in detail.
We asked Manifesto to develop a comprehensive strategy and event plan that would bring together our primary physicians from across the region and help cast the collective vision for where our healthcare company is headed. It included all elements of strategy (including key stakeholder interviews, multiple presentations to an executive team as well as planning and executing the event.
DELIVERABLES OVERVIEW: - Concept & strategy, account service and creative development within the estimated scope of hours of this agreement to shape the look, feel, experience & content for the event.
DISCOVERY - In-person interviews with key groups (serve line leaders, HR AMG groups, etc. within scope of hours, and within planning parameters) - Review of model community survey results - Identification of KPI’s agreed upon by both parties - Audience definition (Benchmark belief identification in strategic framework that informs event architecture, content and approach).
CONCEPTING Development of a strategic approach, event construct and run of show (choice of video, presentation style, featured speakers) solidified in a singular deck for internal key stakeholders.
INITIAL EVENT PLANNING Event design & ideation Content delivery ideation (choosing what videos, stories to be told, etc.) Venue prospecting, negotiating & booking Element bidding, pricing, etc.
EVENT PRODUCTION Asset production (videos, presentations, photography, collateral, etc.) Event production including but not limited to: Staging, A/V, Lighting Event execution & event staffing Event elements including but not limited to: Food & Beverage, Signage (CTA), Giveaway items
What was the team composition?
The Manifesto team was comprised of an account lead, a senior level strategist, some of the partner’s time, an account coordinator and designer at a later stage of the project.
Can you share any outcomes from the project that demonstrate progress or success?
Great attendance from our physicians, providers and Ascension leadership team. We spent the evening sharing "Stories of Transformation: Mission and Values in Action" and linking our strategic priorities with our priorities and design teams, and really helping with clinician engagement and well-being. Nice videos, storytelling, discussion and networking.
How effective was the workflow between your team and theirs?
Very easy workflow with Manifesto! Weekly meetings followed a detailed project plan.
What did you find most impressive about this company?
I really appreciated Manifesto's focus on employee engagement. They created a special, curated evening for primary care providers across our Milwaukee and Racine communities. This was planned especially for providers that needed to link to Ascension's strategy, growth, and mission to help the poor and under-served.
Are there any areas for improvement?
This was a brand new idea for our employed providers. We had a nice turnout, but there were some emergency factors beyond out control that kept some doctors in their clinics and unable to attend in person.
However, Manifesto produced a really nice summary video to provide a quick snapshot of the event, and we got nice feedback from folks who were sorry they missed it and looked forward to the next one.
the project
Rebranding for Modern Payment Fintech Firm
"It was very effective because we did this work in under four weeks."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the CMO of a modern payments fintech company.
For what projects/services did your company hire Manifesto Agency?
We were engaged in a rebrand and needed help creating a cohesive brand framework inclusive of our narrative, creative platform, positioning and value proposition, tagline and core messaging statements. We engaged another agency to develop the rebrand look and feel, but it was clear we were at a crossroads and needed additional support from an agency currently not on our roster who specialized in strategy and storytelling.
What were your goals for this project?
Our primary goal was to wrestle through an internally-developed positioning and creative platform with an outside partner who could help us hone and articulate it, first for key stakeholders and then across potential platforms and messaging.
How did you select Manifesto Agency?
They came recommended by a former consultant who worked as an extension of our team.
Describe the scope of their work in detail.
Though the project shifted because we were moving really fast and were using a sprint-style work model under deadline, the scope of work we identified on the front end of the engagement is as follows:
- Phase 1: Insights & Discovery Review existing brand book, messaging, collateral and digital audit. Conduct virtual immersion session and discovery session with key stakeholders Provide light competitive analysis and review of existing customer research and brand messaging Review of existing research, messaging, values and conduct internal brand comms asset audit
- Phase 2: Create Brand Messaging Framework Develop brand messaging framework in a google slide (PDF format) that included brand narrative/manifesto, onlyness, value prop, brand statement, brand tone and tagline Also include a section that frames up third party (partner) communication
What was the team composition?
Because it was a very fast timeline and a sprint-style model we had identified on the front end of the engagement, I worked primarily with the two founders and a senior copywriter/ACD on their team. Strategists were involved in the project, but behind the scenes and largely on the competitive analysis portion.
Can you share any outcomes from the project that demonstrate progress or success?
The work together with Manifesto was like a genie in a bottle for a CMO. The concepts and narrative they presented helped us make a very quick leap forward and solidify our tagline and launch campaign “Go After It.”
The core ideas within their narratives helped reveal how we could turn into a lifestyle brand and that it had a role to play not on the 3rd page of your shopping cart, but the homepage of your life.
How effective was the workflow between your team and theirs?
They got under the hood of our business very quickly. And though, with no major category experience, demonstrated their ability to not only keep pace but be a very effective sounding board. I had the opportunity to work directly with the partners, which candidly, may not be every client’s experience. It was very effective because we did this work in under four weeks.
What did you find most impressive about this company?
Fast, smart, and damned nice people to work with.
Are there any areas for improvement?
Not that I can think of
the project
Brand Strategy & Web Design for HR Software Company
"What I appreciated was Manifesto Agency’s flexibility and commitment."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I was the CMO at an HR software company.
What challenge were you trying to address with Manifesto Agency?
We hired them because we needed to reset our positioning in the market with our audiences. Our portfolio of products had greatly expanded since we started, but the breadth of what we brought to the market wasn’t fully understood.
We also needed to raise our awareness with new audiences, prospects, and accounts. Our challenge was that we weren’t known for what we do or our value proposition. We needed an agency that could help us uncover the true essence of who we were.
What was the scope of their involvement?
We started off by doing a corporate rebranding project. Manifesto Agency went through multiple phases of work with us. They first did R&D, both internally and in the market, to uncover the state of our positioning, perception, and awareness.
Next, they helped us set up our corporate positioning, including the words that we used to describe ourselves. They set up a verbal brand strategy and developed a brand new visual brand identity. The team helped us uncover the tone that represented who we are as a company.
Based on the success we had with that, we extended our work with Manifesto Agency, and they became the partner who helped us rebuild and redesign our website.
What is the team composition?
We initially spent a lot of time with Tim (Chief Storyteller & Managing Partner) and Dave (CEO & Managing Partner), and we later expanded to a team of two designers and an account manager.
We also worked with a copywriter. When we had needs that went beyond their core competencies, they also contracted other resources to help us with video production and in-depth research.
How did you come to work with Manifesto Agency?
We did a lengthy RFP process with about 10 branding agencies, and we selected Manifesto Agency because our internal graphic designer had had a relationship with them in the past.
How much have you invested with them?
We started the RFP process in March 2019, and we initiated the project in June 2019. The project technically wrapped up in March 2020, but we also extended their scope of work to include brand activation.
I’m no longer at the company, but I believe the organization is still working with Manifesto Agency.
What is the status of this engagement?
In total, we ended up spending about $500,000.
What evidence can you share that demonstrates the impact of the engagement?
We were excited about buying into the new brand strategy that represented who we were as a company. When we launched it, we got a tremendous reaction from our employees and executives. Our employees are our brand ambassadors, and they were very excited about the work.
Additionally, we launched a new website based on branding, and Manifesto Agency was a big part of that. There were a lot of improved metrics related to our website performance, including viewership and time spent on the website.
How did Manifesto Agency perform from a project management standpoint?
Manifesto Agency did an excellent job. It was a long and complicated project. They did a great job of keeping us on track, and we hit every milestone.
What did you find most impressive about them?
Initially, the reason we selected them was that we had a strong connection culture-wise in terms of their purpose and mission in looking at branding as a way to articulate the true essence of a company. That authentic approach aligned with what we wanted to do.
In addition, Tim and Dave were incredibly strategic. They worked with our executive team in a way that built a lot of trust. Also, what I appreciated was Manifesto Agency’s flexibility and commitment to getting it right, especially because there are a lot of cycles in the creative process.
Are there any areas they could improve?
They’re a smaller agency. They did everything right, but I would’ve loved to have worked with Manifesto Agency directly on more parts of the project. That said, for this project, they were everything that we needed.
Do you have any advice for potential customers?
They know what they’re doing, so trust their methodology and approach. Treat the relationship as a partnership and allow them into your company.
the project
Internal Branding Strategy for IT Company
"They quickly learned our values, culture, and norms to deliver a solution that fit our company's needs."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
As Director of Intel Ambassadors, my team was chartered with building Intel brand loyalists internally and externally. We strive to connect people personally and emotionally to what’s inside the heart and soul of Intel through our social and technological innovations.
Intel Ambassadors are the voices of our unified brand story that reveals to the world what we stand for and why they should care.
For what projects/services did your company hire Manifesto Agency?
We were looking for a brand agency to help Intel launch a global brand refresh campaign for our internal employees. The challenge is that our employees don’t connect their work every day to the macro experience and global impact that Intel is making.
The opportunity is how to engage and empower employees to be powerful ambassadors and influencers for the brand.
What were your goals for this project?
The goals are:
- Make Intel employees believers. They must believe that we are the INSIDE that makes AMAZING possible on the OUTSIDE.
- Create pride and awareness around the scale of impact that Intel employees are making.
- Build and instill a new culture that reflects focus on Intel as a performance-based brand.
- Create fun engagement experiences that pay off the brand promise to employees.
How did you select this vendor?
Manifesto Agency was uniquely positioned for helping us bring this internal brand campaign to life with their unique expertise in helping companies transform brand beliefs into authentic behavior through the power of culturally disruptive ideas. They understand the internal employee audience better than any other agency I've engaged.
Describe the scope of their work in detail.
Their work involved:
- Reach and impact 100K+ employees around the world making the campaign scalable throughout geos
- Connect employees to the outcome of their work
- Enable employees to experience and own the brand
- Arm employees with the latest technology
- Transform employees into powerful brand advocates
- Drive external social conversation about the brand, led by employees Manifesto
- Deliver inspiring content, on-campus messaging and signage, digital hub, and event activation mobile tour
What was the team composition?
Manifesto engaged a dynamic team of 5-6 employees to deliver on this brand campaign. As the scope of the global reach increased, Manifesto brought on additional contractors to help us scale.
Can you share any outcomes from the project that demonstrate progress or success?
The impact these campaigns had for our Intel employees exceeded expectations. Metrics and impact over 30,000 employees attended the brand campaign activation "Let The Inside Out" at site events in 15 countries and 28 campuses and the "Moore's Law" anniversary activation in 24 countries and 29 campuses.
Other quantifiable outcomes were:
- Average of 27 minutes with hands-on demos
- 72% of visitors rate the value as “extremely valuable” in a post-survey
- 93% of attendees agreed with the statement that “Intel Makes Amazing Experiences Possible”
How effective was the workflow between your team and theirs?
Manifesto Agency was an excellent thought-partner in the creation and activation of this brand campaign. They came to the table with bold, innovative ideas.
They internalized Intel's feedback and delivered best-in-class solutions to close the gaps. The Manifesto team was accessible, agile, and delivered excellent results.
What did you find most impressive about this company?
The Manifesto Agency has unique expertise in helping companies transform brand beliefs into authentic behavior through the power of culturally disruptive ideas. They understand the internal employee audience better than any other agency I've engaged in.
They quickly learned Intel's values, culture, and norms to deliver a solution that fit our company's needs. They excelled at creating powerful storytelling platforms, designed to inspire, disrupt, and create lasting impact. Their ability to create high-touch experiences rooted in the core of what the Intel brand stands for was amazing.
Are there any areas for improvement?
This campaign had a very aggressive timeline and a massive global reach. While it's always possible to hit milestones quicker, Intel was impressed by Manifesto's ability to deliver an exceptional brand campaign against the timeline.
Manifesto Agency successfully met the client's requirements, delivering a new visual identity and garnering positive feedback. They provided significant help in navigating some of the internal hiccups of the culture and made the process easier. They were a reliable and concise vendor.