Do you have any statistics or metrics to track improvement from the project?
As far as the login and registration goes, after they came in and rebuilt everything, we went from being able to support one title to supporting 16 titles. We hit every one of the load testing benchmarks that we were required to meet. It was 500 log-ins a second, and 50 registrations a second. We hit those benchmarks with no problem. Prior to their involvement, the site could not support that kind of traffic.
In terms of the consumer site and the CMS [content management system], I have a team of eight. We manage 34 websites, including all development. The OS Integrators team comes on and helps to augment us. They’ve allowed us to be able to support all of these sites with such a lean team because of the architecture, the components, and the templates that were built. They are so flexible, and we reuse so much that people aren’t spending a lot of time doing development for the same things repeatedly.
Every one of our sites has a video player, so every time we needed a video player, an agency came in and built a new video player. Every year, we would create 10 to 12 new video players. When OS Integrators came in, they created only one video player that has worked across all our consumer sites. We’ve been able to spend time working on bigger initiatives as well as working on cooler, bigger ideas because the basics are covered.
Is there anything unique about Open Software Integrators that really makes them stand out, compared to other companies?
I’ve worked with 10 to 15 different agencies and consulting companies. OS Integrators has high-quality resources, and I am often jealous because I have open positions, and I want people like them to be on my team. We worked with people who had experience and that were certified partners with Adobe and Experience Manager. We stopped everything that they did. The team at OS Integrators, while they had no experience working with the CMS, came in and understood the technology and what needed to be done. They understood how to build it in a better way than people who were Preferred Partners.
They also helped out on a project with SalesForce for us to integrate our login and registration application with SalesForce authentication. One of the members of their team was educating SalesForce consultants on how their product works, and they had no prior experience with SalesForce. They are so smart that they are able to figure it out.
Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?
No. Everything that they’ve done, we're still using today. Since they built these things for us, we’ve gone to responsive design, so we’ve redone some things. We're still using the foundation that they set and the things that they’ve built for us, and we still carry them through all of our projects.