What evidence can you share that demonstrates the impact of the engagement?
MakerStreet (formerly Hatchet Agency) put together an amazing presentation to show us the journey of our engagement and how much work they have done for us. The content and designs they created have been excellent and made a massive difference. The team’s work fully met our standards and we’ve received positive feedback.
We keep an eye on social media and have noticed that three out of five people recommend in many forums where people ask who they should hire for solar. This result isn’t just based on our performance; I think it’s also due to our branding. Our new marketing and messaging are strong and help us stand out from the crowd.
How did MakerStreet (formerly Hatchet Agency) perform from a project management standpoint?
We are a somewhat difficult client because we throw MakerStreet (formerly Hatchet Agency) ad hoc projects left, right, and center. They use a Gantt chart to track our goals and timeframes.
Our industry is very fast-moving, so we have to take advantage of trends as they arise. MakerStreet (formerly Hatchet Agency) has to fit these additions into the overall project management and timeframes, and they’re typically very adept.
What did you find most impressive about them?
MakerStreet (formerly Hatchet Agency) took the time to get to know our business. Rather than just telling us what they thought we should do, they researched the market and what we stand for as a company. Their recommendations included what our message should aim to achieve and how to make our brand more cohesive.
Are there any areas they could improve?
No. We are probably too demanding in our expectations. In our line of business, customers expect things overnight, which often isn’t achievable. As a general rule, MakerStreet's (formerly Hatchet Agency's) work is exceptionally quick.
Do you have any advice for potential customers?
MakerStreet (formerly Hatchet Agency) has a fresh mindset. They think outside of the box to help clients understand what they need to achieve. I recommend them with certainty to all my business colleagues. They’re a great match for any client who wants to satisfy their brand and get to know and interact with their customers better.