MagicFuse, a division of TechMagic, is a Crest Salesforce Partner specializing in technical Salesforce services. With 10+ years of experience, over 150 projects completed, an NPS of 92%, and 200+ Salesforce certifications, we deliver impactful solutions for businesses worldwide.
Core Services
Salesforce ISV Development: Building innovative, AppExchange-ready products.
Salesforce Integration: Streamlining workflows with seamless system integration.
Custom Development: Tailored Salesforce functionalities to meet unique needs.
Implementation Services: Smooth deployments for quick, effective adoption.
Recognized Clients:
Four Seasons, OrcaBio ,Neo4j, CTDai, EzProtect, Freestar, Atamis, Limio, ID-Pal, Purlos, Merchant Capital, E-Sign, Riptide etc.
Expertise Across Salesforce Platforms
Sales Cloud
Service Cloud
Marketing Cloud Experience Cloud
Field Service Lightning
Data Cloud etc.
Industries We Serve
Hospitality: Elevating guest experiences through technology.
Healthcare: Supporting patient-centric care systems.
Education: Enhancing student outcomes with smart tools.
Nonprofits: Empowering missions with tailored solutions.
Finance: Modernizing operations with secure, efficient processes.
Certifications (200+)
Application Architect
Integration Architect
Sharing and Visibility Architect
Data Architect
Marketing Cloud Consultant
Tableau CRM and Einstein Discovery Consultant
Field Service Consultant
Platform App Builder
Platform Developer I & II
Administrator & Advanced Administrator
Marketing Cloud Email Specialist
Service Cloud Consultant
Experience Cloud Consultant
Mulesoft Developer
Salesforce Business Analyst
AI Associate etc.
Transform your Salesforce journey with MagicFuse. Let’s innovate together: hello@magicfuse.co
MagicFuse is praised for fitting clients' budgets while delivering good value for cost. Clients report successful project outcomes, timely delivery, and effective communication, indicating a strong return on investment.
In managed services engagements, MagicFuse consistently delivered agreed-upon tasks monthly and responded to bugs in a timely manner. Their consistent performance was highly valued by clients.
Positive Client Feedback on All Projects
Clients from various industries, including design, consulting, and education tech, expressed satisfaction with MagicFuse’s performance, emphasizing the timely completion of projects and the high quality of work.
Adaptability in Complex Environments
MagicFuse demonstrated the ability to adapt and implement designed functionalities in inflexible environments. This adaptability ensured that each part worked efficiently, meeting client expectations.
Timely Delivery and High-Quality Work
Clients consistently noted that MagicFuse delivered high-quality work within agreed timelines. Their ability to complete tasks promptly and maintain a high standard of work was a recurring positive theme.
Cultural Alignment and Strong Relationships
Clients appreciated the good cultural fit and the ability to build strong working relationships with the MagicFuse team. This alignment was seen as a key factor in the success of their collaborations.
Salesforce Integration for Co-Browsing Solution Provider
Featured Review
Custom Software Development
Confidential
Jan. - Aug. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Everything went well with them."
Sep 14, 2023
Software Engineer, Surfly
Mirhossein Mousavi
Software
Amsterdam, Netherlands
11-50 Employees
Online Review
MagicFuse provided Salesforce integration support to a co-browsing solution provider.
MagicFuse helped the client reach their target milestones. Their team managed the project well and impressed the client with their support. They also ensured accessible communication through email, messaging apps, and virtual meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Software Engineer of Surfly
Describe what your company does in a single sentence.
Surfly’s co-browsing solution enables users to securely and collaboratively surf the full web together within a Space, all from a single browser tab.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire MagicFuse to accomplish?
Develop Saleforce integration
SOLUTION
How did you find MagicFuse?
Online Search
Why did you select MagicFuse over others?
Pricing fit our budget
Good value for cost
How many teammates from MagicFuse were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Salesforce integration
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We had milestones
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes. Everything went well with them.
What was your primary form of communication with MagicFuse?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their support
Are there any areas for improvement or something MagicFuse could have done differently?
---
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software Dev for Design Company
AI ConsultingApplication TestingCustom Software Development
Confidential
Feb. - June 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They managed to adapt each designed piece of required functionality in an inflexible environment."
Jun 18, 2024
Project Manager, Glow Design Agency
Anonymous
Design
Dover, Delaware
11-50 Employees
Online Review
Verified
MagicFuse was hired to develop a custom Salesforce-based solution with integrated AI for a Design firm. The solution is a communication tool used to connect different parties within a CRM environment.
MagicFuse fully integrated the working product into a SalesForce environment. The team was proactive in asking questions and suggesting possible solutions. They also provided a solid plan of deliverables and realistic deadlines.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Project Manager of Glow Design Agency
Describe what your company does in a single sentence.
We provide UX UI design services for digital products.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire MagicFuse to accomplish?
Implement the design we created for a Salesforce-based product.
SOLUTION
How did you find MagicFuse?
Referral
Why did you select MagicFuse over others?
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
How many teammates from MagicFuse were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
MagicFuse were hired for development of a custom Salesforce-based solution with integrated AI. The solution itself is a communication tool used for connecting different parties inside a Salesforce CRM environment. The team's objective was to implement the functionality of the tool using the native & custom components in Salesforce following the provided designs. They also had to build a connection between the communication tool and the databases of the CRM system to ensure the proper data exchange.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The main outcome of the project was the working product fully integrated into a SF environment.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were proactive in terms of asking questions & suggesting possible solutions. They also provided us with a solid plan of deliverables and realistic deadlines which fully fit our requirements.
What was your primary form of communication with MagicFuse?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
TThey managed to adapt each designed piece of required functionality in an inflexible environment, and each part worked as efficiently as expected.
Are there any areas for improvement or something MagicFuse could have done differently?
No, everything went great.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software Development for Consulting Company
CRM Consulting and SICustom Software Development
$10,000 to $49,999
Jan. 2022 - July 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"MagicFuse was always very responsive to our needs."
Jul 25, 2023
Senior Operations Director, Consulting Company
Anonymous
Consulting
Boston, Massachusetts
11-50 Employees
Online Review
Verified
MagicFuse provided managed IT services for a consulting company. They supported the custom development work on the client's Salesforce platform, which involved implementing new functionality and fixing bugs.
MagicFuse delivered high-quality work on time and quickly resolved any bugs or issues that arose. The team led regular meetings, promptly attended to the client's needs, and was highly accommodating of requests and scope changes. Moreover, the client praised the team's fantastic communication.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Senior Director, Operations of a consulting company
Describe what your company does in a single sentence.
We help SaaS companies optimize their business operations through a combination of strategic consulting, systems administration, and custom development.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire MagicFuse to accomplish?
Support the administration of internal Salesforce environment by developing new functionality and troubleshooting existing logic
SOLUTION
How did you find MagicFuse?
Referral
Why did you select MagicFuse over others?
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
How many teammates from MagicFuse were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We have partnered with MagicFuse for 1.5 years on managed services. They support us with custom development on the Salesforce platform related to both net new functionality and bug fixes. We release new logic on a monthly basis together.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
As this is a managed services engagement, we measure success by:
delivering agreed stories on a monthly basis
responding to bugs in a timely manner.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
MagicFuse was always very responsive to our needs. Each month we discuss the work that will be delivered, but then in a weekly meeting we will adjust the plan based on any time-sensitive matters that have arisen. Their communication is fantastic, and for me that is one of the most important aspects of successful project management.
What was your primary form of communication with MagicFuse?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I feel there is good cultural alignment between the two companies, and we are able to build a strong working relationship because of this.
Are there any areas for improvement or something MagicFuse could have done differently?
No.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Integration Management for EdTech Provider
Custom Software Development
$10,000 to $49,999
Apr. - July 2023
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"They accepted difficult challenges and tried to accomplish them."
Jun 15, 2023
CTO, EdTech Provider
Mo Salam
Education
London, England
11-50 Employees
Online Review
Verified
MagicFuse helped an educational technology provider with their multi-tenant integration project.
MagicFuse completed the project on time and rectified issues quickly. They produced high-quality work despite the complex tasks. Virtual meetings and emails ensured seamless project management.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CTO.
Describe what your company does in a single sentence.
Education tech provider
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire MagicFuse to accomplish?
Help build integration
SOLUTION
How did you find MagicFuse?
Referral
Why did you select MagicFuse over others?
Pricing fit our budget
Great culture fit
Referred to me
How many teammates from MagicFuse were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Multi tenant integration project
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Work completed on time
Speed of delivery
High standard of work
Rectifying any issues very fast
Describe their project management. Did they deliver items on time? How did they respond to your needs?
2
What was your primary form of communication with MagicFuse?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They accepted difficult challenges and tried to accomplish them.
Are there any areas for improvement or something MagicFuse could have done differently?
None.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software Dev for Financial Services Company
CRM Consulting and SICustom Software Development
$50,000 to $199,999
May 2023 - Ongoing
4.0
Quality
4.5
Schedule
4.0
Cost
4.0
Willing to Refer
4.0
"Their developers work independently to resolve risks and issues."
Jun 28, 2023
Scrum Master, Financial Services Firm
Anonymous
Financial services
South Africa
1-10 Employees
Online Review
MagicFuse provides custom software development services for a financial services company. The vendor is helping the client implement Salesforce as a CRM system to better manage their call center processes.
The project is still in progress, but MagicFuse has managed to deliver functional software, which is currently available in a non-production environment. The vendor boasts the ability to provide the right solutions to problems with minimal supervision. They're also timely with their work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Scrum Master of a financial services company
Describe what your company does in a single sentence.
Transactional banking
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire MagicFuse to accomplish?
Enable enquiry functions to call center
Enable maintenance functions to call center
In App notifications for customers
SOLUTION
How did you find MagicFuse?
Referral
Other
Why did you select MagicFuse over others?
Great culture fit
How many teammates from MagicFuse were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Enable salesforce capabilities to Voice call centre
Price scheme change
Category change CHQ
Category Change savings
Package enquiries
Delinking and linking of account
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Project still in progress. no defined outcome to note yet, however, progress has been measured incrimetally during each sprint. Workable software is currently available in non-production environment.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Development needs are met timeously, and their developers work independently to resolve risks and issues.
What was your primary form of communication with MagicFuse?
Virtual Meeting
What did you find most impressive or unique about this company?
Developers are a good cultural fit.
Are there any areas for improvement or something MagicFuse could have done differently?
none
RATINGS
4.0
Quality
4.5
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.0
NPS
Locations (2)
Suite 7063 10 Great Russell StreetLondon, EnglandWC1B 3NH
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