Luminoustudios Inc.

Please describe your company and your position there.

I'm Director of Special Projects for a community relations organization dedicated to uniting diverse communities. My portfolio includes event planning, development, and communications.

For what projects/services did your company hire Luminoustudios Inc., and what were your goals?

We hired Luminoustudios to do graphic design and produce videos for our 2022 Spring Gala, which was an in-person fundraiser. The scope of work included creating the overall design, i.e., the look of the event using artwork we provided; implementing that design in a website and other materials such as an electronic invitation, social media graphics, and a printed program; and producing an animated opening, a scroll of donors, and profiles of our three honorees.

Our goal were to create an attractive design for the event and to provide a brief overview of our organization's mission, recognize our donors, and create a concise and meaningful tribute to each honoree.

How did you select this vendor and what were the deciding factors?

This was the third time we worked with Luminoustudios after interviewing several vendors We selected them originally based on their expertise, past examples that indicated their work was high quality, and reasonable pricing.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We started with a meeting to review our goals and expectations, and then Luminoustudios provided a contract with the scope of work that we reviewed and revised. We then scheduled weekly meetings to discuss the status of the project. Luminoustudios created shared Google docs that included an overview of each step for our team to comment upon, preliminary designs that we could review and edit (two rounds of edits included for all materials), and questions for each honoree that our team could review and edit.

Luminoustudios requested a direction and photos for the opening animated video. We had two rounds of revisions. Luminoustudios provided the crew for the filming of the honorees and worked with on on scheduling. Our team attended the filmings to assist with follow-up questions. Luminoustudios provided an edited first string and transcript of each video. Our team reviewed both and selected the sections we wanted to include in the videos.

They added photos we provided, lower thirds, and music. We then had two rounds of revisions for each video. Our team provided the names for the scroll of donors, and they created an animated video, making the deadline as late as possible to ensure that most donors would be included.

Who did you work with and what was the feedback process like?

We worked with one main project manager, one graphic designer, and two producers for all the videos. We provided detailed feedback via email, directly on the pdfs and videos provided, and at our weekly meetings.

Can you share any outcomes from the project that demonstrate progress or success?

The feedback from our leadership, honorees, and event guests has all been excellent.

Describe their project management style, including communication tools and timeliness.

The project manager and her team were all very responsive and patient with our questions and comments. Although they prefer communicating mainly through the shared Google docs, they accepted that our team found it to be more efficient to use emails, and phone calls when necessary, as our primary forms of communication. The weekly meetings were also very helpful.

What did you find most impressive or unique about this company?

It is a pleasure to work with Luminoustudios. They are professional, talented, patient, responsive and flexible and clearly explain every step. They make the process as smooth as possible, and the finished product is always outstanding - all at a reasonable cost.

Are there any areas for improvement or something they could have done differently?

It would be great if three rounds of revisions instead of two would be included in the scope of work for each aspect of the project. Two rounds are never enough, and we always end up paying overages (which we are informed about in advance.)

Please describe your company and your position there.

Our parent company produces events and creates marketing materials for our Indian clients. We work in a creative branch of the company that produces films and media. I'm the creative director.

For what projects/services did your company hire Luminoustudios Inc.?

We wanted to create a campaign that demonstrates our company’s holistic values and unique approach to marketing. Our goal was to tell our story of our inception. My team and I wanted to convey this message concisely through a brand video. We wanted to incorporate our values and tell our story, and Luminoustudios did a tremendous job helping us achieve these goals.

How did you select this vendor?

My team searched online for video production companies and narrowed it down to a handful. We were impressed by Luminoustudios Inc.’s success rate with their campaigns. Our decision to work with them was firm after seeing their extensive portfolio on their website, and we were content that they understood our vision and had a positive attitude. Throughout the process, they maintained strong communication to ensure that our vision was met.

Describe the scope of their work in detail.

The production process was organized and seamless. Initially, we were in contact with Sania (head of production), who debriefed us about the scope of the project. We were given a timeline of three stages: preparation and production, post-product, and deliverables. We picked a day to film, and once that was completed, we went through a few rounds of revisions to develop multiple videos.

What was the team composition?

We worked with Reema, Sania, and the rest of the production team who were wonderful. When we met the production team on set, they were professional and made my team and I feel comfortable on camera. When we went through a few rounds of revisions to develop multiple videos, the team was very receptive and responsive.

Can you share any outcomes from the project that demonstrate progress or success?

This project illustrates the inception of our company and its sustainability efforts through a diverse compilation of footage and animation, and a strong voiceover. Luminoustudios Inc. was able to portray the brand's essence succinctly, and we are very pleased with the final product.

How effective was the workflow between your team and theirs?

Luminoustudios Inc. was professional in all communication. Their project management skills were absolutely top notch. They guided us through the process efficiently and effectively. They resolved any questions or issues we experienced in a timely manner. Our main modes of communication were email and video conferencing.

What did you find most impressive about this company?

They have an impressively creative eye for storytelling. They understood our vision well. We are very satisfied with working with Luminoustudios and would recommend it to other companies.

Is there any area for improvement or anything that could have been done differently?

Not that I can think of. We would hire them again, if a video project comes up.

Please describe your company and your position there.

I work at a design agency that focuses on digital products (web and native apps). I lead the program portfolio of work which focuses on scaled, on-going relationships.

For what projects/services did your company hire Luminoustudios Inc., and what were your goals?

We were partnering with a product marketing team at Snapchat focused on educating and building relationships with potential creators on their platform through a web product. We partnered with Luminoustudios to create educational video content that would help potential creators understand how to make impactful video content on Snap. We also worked with them to create an anthem video that showcased the possibility and joy of being a creator on Snapchat.

How did you select this vendor and what were the deciding factors?

Luminoustudios Inc. stood out because they really understood the creator audience segment and understood the tone that Snapchat wanted to hit. They also had a strong plan for executing a big scope in a challenging timeline.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

Luminous won the work because they had a great strategy and creative concept for resonating with the audience. Once we selected Luminous, they started by delivering creative concepts and then worked with us to select talent and choose a location. They also wrote scripts for each of the 10 education videos, plus art direction for the anthem video. They led us through the pre-production phase, the shoot and post production where they applied UI over the footage to ensure it felt like the product.

Who did you work with and what was the feedback process like?

We mainly worked with co-founders, Reema and Sania. Reema played more of an Executive Producer role and Sania played more of a Creative Director role, but both were very versatile and dynamic and could lean into each role. We also worked with Sari who helped with script writing, and some production. The feedback process was fast, collaborative and and transparent — all of these elements were critical to the success of the project.

Can you share any outcomes from the project that demonstrate progress or success?

The feedback from the client has been very positive, especially with the quality of the work given the tight timeline that we had. Luminous delivered all eleven videos on time and we were very happy with how they have been received on the site.

Describe their project management style, including communication tools and timeliness.

The timeline was crazy and I think that is important context for the project management style required to complete the job on time. The ladies were very upfront about which milestones were critical in meeting our deadline and held both our company and the client accountable. 

What did you find most impressive or unique about this company?

They were first and foremost good humans that you want to spend time with and work with. They are also incredibly talented and flexible and that combination of characteristics made them very easy to trust and very enjoyable to work with. 

Are there any areas for improvement or something they could have done differently?

Things were moving very fast, but I think there was an opportunity to be a bit more clear and proactive about managing change requests. It would have helped budget negotiations a bit more, but it was difficult in the timeline we had and it wasn't a big deal. Grasping for straws here. 

Please describe your company and your position there.

I am the project manager for a university's Electronic Patient Visit Assessment (ePVA) (C). The ePVA is designed for clinicians seeking a time-saving workflow, as it is a remote symptom monitoring platform for digital health interventions. In my role as Project Manager, I manage and facilitate projects from their start to beginning - handling contracts, finances, and everything in between.

For what projects/services did your company hire Luminoustudios Inc.?

We wanted to create a short, 30-second clip that highlighted some of the features of the university's ePVA. The problem was that, frankly, the university's ePVA is difficult to explain to the "average Joe" - as are many things in healthcare. Thus, we wanted a simple, clever way to showcase our software that was easy for the general audience to understand. We needed a company that was skilled in video marketing animation and came across Luminoustudios

What were your goals for this project?

Our goal was to create a simple, clever way to showcase our software that was easy for the general audience to understand. We intended on using this video in presentations about our software to create a clear, concise message of where we can create value in healthcare.

How did you select Luminoustudios Inc.?

Luminoustudios was perfect for the job for a couple of reasons. Their staff had tremendous experience putting animation videos together. Their website demonstrated the quality of their work, and, after watching their sample videos - it was an easy sell! It was exactly what we were looking for: professional, clean, and clear advertising. I handled the selection from start to finish - and brought in my colleagues to evaluate companies as well. Luminostudios was the clear choice in the end.

Describe the video(s) and the process in detail.

The video process was designed like this: 1) Scope of work 2) Strategy 3) Scripting 4) Storyboard 5) Creation Throughout this process, it was iterative work. The animation studio would constantly ask for feedback during every step of this process to ensure we were satisfied with the direction that the video was moving.

What was your vendors' project management or feedback process?

We were engaged with three members of the vendor's team - they all worked in collaboration on the animation itself - while some handled the finances directly whereas others were focused on the end-product.

Can you share any outcomes from the project that demonstrate progress or success?

The video is engaging and creates a clear message of where we create value in our space. This is exactly what we were hoping to do!

How effective was the workflow between your team and theirs?

Tremendous. Communication was clear from the very beginning and all deadlines were met without delay. All members of the team were very communicative and would meet with us virtually upon request if there was something that we needed to discuss.

What did you find most impressive about this company?

The quality of their work - their passion behind what they do - and their overall commitment as a team to deliver a fantastic customer experience along the way. They are communicative and extremely reliable - you can get in touch with someone at a moment's notice.

Are there any areas for improvement?

None! Job well done. We are so satisfied.

Please describe your company and your position there.

We are an online referral platform that connects landlords with residents with the goal filling of vacancies. CEO and Co-Founder.

For what projects/services did your company hire Luminoustudios Inc. ?

We worked with the team at Luminous Studios to create several video assets for our social media and marketing campaigns, and we are very pleased with the entire experience. From the onset, Luminous worked with us very closely and communicated very clearly to make sure that all of our expectations would be met.

What we liked about working with them was their patience, creativity, technical know-how, prompt response times and willingness to edit and iterate assets until we felt they were right. Even post-production, when we wanted to make slight tweaks, they were very professional and responsive and delivered to us what we had envisioned.

Simply put, we couldn’t have asked for a better outcome and partnership. We look forward to working Luminous in the future and are very appreciative they were referred to us by another third party vendor with whom we are working.

What were your goals for this project?

To create videos that best portrayed our platform and services.

How did you select this vendor?

Recommendation from one of our vendors.

Describe the video(s) and the process in detail.

Multiple videos were created, ranging from 7 seconds to 1 min and 15 seconds in length. The process entailed a ton of creative work, inclduing creating new designs and illustrations and voice and music overlay.

What was your vendors' project management or feedback process?

In general and in short, the vendor was great with managing the entire process.

Can you share any outcomes from the project that demonstrate progress or success?

At the moment, we have only used the assets to show a select group of people and everyone loves them.

How effective was the workflow between your team and theirs?

Very effective. No issues.

What did you find most impressive about this company?

The ability to turn around a project quickly.

Are there any areas for improvement?

None.

Please describe your company and your position there.

I’m the founder & designer at Bhansali, a fine jewelry company that was established in 2015.

For what projects/services did your company hire Luminoustudios Inc.?

The jewelry industry needs to evolve. In order to compete, we needed to create creative and engaging digital content. A video is a perfect tool for visual storytelling. We hired Luminoustudios Inc. to make a marketing video for our website.

What were your goals for this project?

We wanted the video to introduce our audience to the brand and share our story. Often, people invest in small businesses because of their connection to the founder and their vision.

How did you select this vendor?

A few years ago, I met their team. We’ve kept in touch, and I witnessed their growth over the past year.

Describe the video(s) and the process in detail.

Luminoustudios Inc. took an organized approach toward our video. Their team produced a list of questions to form the script. They took care of filming and production. The filming location, time schedules, and wardrobe choices were decisions made by Luminoustudios Inc.

What was your vendors’ project management or feedback process?

Luminoustudios Inc. was receptive and quick with any feedback.

Can you share any outcomes from the project that demonstrate progress or success?

Buyers have giving positive feedback on the video. I’ve even seen leads with people that have referenced specific elements of the video that captured their attention. I’m happy with what Luminoustudios Inc. delivered.

How effective was the workflow between your team and theirs?

Luminoustudios Inc. kept everything professional. Our workflow was smooth and organized. We mainly spoke through email.

What did you find most impressive about this company?

Their founders are driven, professional, and creative. I was impressed with their storytelling ability and how they’re able to bring out a brand’s identity.

Are there any areas for improvement?

I can’t think of any.

Please describe your company and your position there.

I was a marketing consultant for ShopBigTime, a men's fashion retailer. They operated online and had a brick and mortar store that sold men’s clothes, shoes, and accessories. I focused on the digital side of their business.

For what projects/services did your company hire Luminoustudios Inc.?

We hired Luminoustudios to create a commercial featuring our products.

What were your goals for this project?

We wanted to possess content we could share on our social media channels and use as a brand video on our website.

How did you select this vendor?

We were looking for a team that knew our target platforms and market well. They also had to be capable of working independently from start to finish and contributing fresh ideas. Luminoustudios fit that profile very well.

Describe the scope of their work in detail.

Their team understood fashion, so they started by pitching us a few concepts. We wanted something fast-paced and engaging, but without actual actors, so they created a motion graphics concept that resonated with us. Once we decided on the concept, they sent us a script outline. We tweaked it a bit to match our internal messaging and then dove into production. They took charge of this phase and made it seamless. We only made a few tweaks to their initial version before they moved on to the final edit.

What was the team composition?

We worked with a dedicated team of three resources.

Can you share any outcomes from the project that demonstrate progress or success?

The video performed well on social media, receiving significant engagement.

How effective was the workflow between your team and theirs?

Not only were they communicative and proactive, but they also managed our expectations well. During the concept stage, they shared references and images with us so we could envision what the final product would look like. Their response time was also very fast.  

What did you find most impressive about this company?

What stood out the most were their communication, creativity, and initiative. They made the project their own while keeping us informed, and finished on time and budget without compromising creativity or quality. They brought us a profound sense of relief.

Are there any areas for improvement?

I can't say there's room for improvement because the quality of the experience and the final product far surpassed our expectations. 

Please describe your company and your position there.

I’m the founder and CEO of a personal hygiene firm.

For what projects/services did your company hire Luminoustudios Inc.?

We had just launched our direct-to-consumer business and we needed a well-produced video to tell our brand story on our web site and in digital advertising.

What were your goals for this project?

We wanted a polished video to bring our young brand to life.

How did you select this vendor?

We spoke with several producers and chose Luminoustudios Inc. because they understood our business and our audience, they had a great attitude, and they were fair with pricing.

Describe the video(s) and the process in detail.

They jumped right into the project. We secured a day to film. We then went through a few rounds of revisions and they developed a great video.

What was your vendors' project management or feedback process?

It was informal. They share the rounds and let us make notes alongside the frames.

Can you share any outcomes from the project that demonstrate progress or success?

Their preparation led us to capture amazing footage. The brand video has been very successful in attracting new customers.

How effective was the workflow between your team and theirs?

We had a smooth process. The tool they use for making comments on each frame is helpful. Reema (Co-Founder and Head of Business Development, Luminoustudios Inc.) made herself available for calls as needed.

What did you find most impressive about this company?

Their positive attitude and excellent delivery stood out.

Are there any areas for improvement?

No, we’re very satisfied.

Please describe your company and your position there.

I’m the CEO of Bluewire Audio, a start-up that makes wearable speakers for running and other outdoor activities.

For what projects/services did your company hire Luminoustudios Inc. ?

Our company worked with Luminoustudios Inc. to create a video for our crowdfunding campaign.

What were your goals for this project?

The goal was to explain our story and reasons for crowdfunding in a concise manner. We were hoping that this video would boost our chances of meeting our financial objectives.

How did you select this vendor?

My team searched online for different video production companies and eventually narrowed the list to two. I spoke with Reema (Head of Business Development, Luminoustudios) and decided to work with them shortly after that.

Describe the video(s) and the process in detail.

After we finalized the details for the project, they immediately got work creating a script and a project schedule. Their team made time in the beginning to fully understand our story and goals for the video. They secured a location for the shoot, hired actors, and walked us through a timeline for how the day of filming would run. They also coached my business partner and me for our role in the video.

What was your vendors' project management or feedback process?

We worked directly with Reema and Sania (Head of Production, Luminoustudios). During the day of the shoot, they managed their crew very well, and everyone knew exactly what their job was. Their leadership helped my colleague and I relax and focus on our scenes in the video.

Can you share any outcomes from the project that demonstrate progress or success?

We could not be happier with how the video turned out, and we’re excited to launch it on our crowdfunding page.

How effective was the workflow between your team and theirs?

Reema, Sania, and their entire team were fantastic. They were very accommodating, and guided us through every phase of the project. They also responded to all of our concerns in a timely manner.

What did you find most impressive about this company?

Due to their team’s high level of preparation, the day of filming ran very smoothly. Their attention to detail and creativity made for a top-notch production. Also, my business partner and I are both camera shy, and they made us feel comfortable throughout the shoot.

​​​​​​Are there any areas for improvement?

I can’t think of any. We’ve had a fantastic experience working with them. I would wholeheartedly recommend Luminoustudios to anyone looking for video production services. We will absolutely work with them again in the future.

Please describe your company and your position there.           

I’m the founder of Ori, a direct-to-consumer apparel startup. We spent the latter half of 2018 preparing for our soft launch via crowdfunding in January 2019.

For what projects/services did your company hire Luminoustudios Inc.?

We hired Luminoustudios to produce our Kickstarter brand video.

What were your goals for this project?

We hoped to create an amazing video for our crowdfunding campaign that showcased our product and brand on both our website and other channels.

How did you select this vendor?

I interviewed several different video production companies before moving forward with Luminous. I chose Reema (Co-Founder, Luminoustudios Inc.)  and the team because they were incredibly empathic toward our customer, the problem we were solving, and the reason we were building our brand. They also seemed extremely capable and skilled based on my conversations with them and their previous work. Finally, I was attracted to their transparency and desire to build a partnership with a startup. 

Describe the video(s) and the process in detail.

Our initial concept was to produce a Kickstarter-esque video that detailed our product development process and the research behind the product. Luminoustudios suggested we pivot to a more brand-focused video and provided examples for us to evaluate. We loved the idea and ended up creating a narrative piece showcasing a day in the life of someone that uses our product. The final video was more polished, aesthetic, and story-driven than our original idea could have been.

What was your vendors' project management or feedback process?

They were hyper-flexible in allowing us to provide input throughout the process. They were open to feedback at every turn and struck a great balance between guiding with their professional expertise and accounting for our input.

Can you share any outcomes from the project that demonstrate progress or success?

We’re only in the early stages of distribution, but we’re incredibly happy with the final product. Anecdotal feedback has been extremely positive, especially regarding the video’s look and feel and production quality.

How effective was the workflow between your team and theirs?

It was highly effective. They were always available by phone and email, and we had several different email threads that pushed different parts of the process forward. Their team was incredibly helpful and accommodating.

What did you find most impressive about this company?

The quality/level of work they produced compared to the size of their team stood out to us. They handled a crazy startup timeline well thanks to their flexibility. I highly recommend them for their creative and technical skills.