Lucki Media

Please describe your company and your position there.

A digital marketing firm, servicing audiences 30-60+, in the field of promoting good health via dietary supplements. I was the packaging designer, digital designer, and web development specialist, acting as the liaison for this project.

For what projects/services did your company hire Lucki Media, and what were your goals?

There was a struggle for the company to find a developer would work within a limited budget. The goal was to communicate with customers via an automated chat in hopes to send them text message alerts.

How did you select this vendor and what were the deciding factors?

I believe we found each other through a networking site. I don't recall which one. that was years back.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The algorithm was translated to ask a series of questions and based on the viewer's answers, we could find out who entered to win promotions and who left feedback, to better tailor their shopping experience.

How many people from the vendor's team worked with you, and what were their positions?

There was 1 project manager, 2 developers. 3 total.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project rendered a success. The algorithm works and the company was able to track feedback and gain client resources per their agenda.

Describe their project management style, including communication tools and timeliness.

The communication was very well expressed. The team communicated promptly and answered concerns on how to use the software from conception to completion.

What did you find most impressive or unique about this company?

Their swiftness in responding to the job, asking all the right questions and essentially staying on top of things, every step of the way, is what impressed me most. These qualities might seem standard but it's hard to find. Lucki Media is definitely a diamond in the rough.

Are there any areas for improvement or something they could have done differently?

I wouldn't change anything

Introduce your business and what you do there.

I’m the founder of Swaly, a social media app.

What challenge were you trying to address with Lucki Media?

I needed help with developing the app. 

What was the scope of their involvement?

Lucki Media built the entire app from scratch. I only gave Lucki Media a sketch, and they went from there. It’s available for Android and iOS.

The app provides a way to ask any question on any topic, and other users will answer your questions. Every user who asks or answers questions earns points that they can redeem for prizes, incentivizing them to use the app.

What is the team composition?

I only communicated with Somin (Creative Director and Developer, Lucki Media), but I know they had a team behind the scenes building the app.

How did you come to work with Lucki Media?

I found them on Twitter and sent them an email about what I was looking for. We started talking on Skype and went from there.

How much have you invested with them?

I spent about $4,000.

What is the status of this engagement?

The project started in August 2019 and ended in November of the same year. I did a soft launch in November with friends and family. Once we made the edits and changes that needed to be fixed, we launched publicly in January.

What evidence can you share that demonstrates the impact of the engagement?

We have 100 people that have downloaded the app so far. I’m in the process of promoting and marketing the app, so I expect the number will be larger by the summer.

The difference between my sketch and the mockup Lucki Media first sent me was night and day. I never thought it could look as good as it did. They added minor details that I’d never thought of and even did my logo for me, which is not common among other app developers I’m familiar with. 

How did Lucki Media perform from a project management standpoint?

This is my first time creating an app, so I don’t have much to compare my experience to. There was a huge time zone difference, but no matter what time of day I sent Lucki Media a message, I would get a response within an hour. Somin was always available: I even got messages from him when he was about to go sleep. He also was understanding of what I wanted. I frequently added ideas and tasks as we went along, and they accommodated whatever I asked for. They were always professionals, and I’m really happy with their work. 

What did you find most impressive about them?

Their prices were fair compared to a local app developer, and their communication was great. What I liked best about Lucki Media was that they always wanted to make sure that they were doing things according to what I wanted. They kept me in the loop on everything and made sure I was okay with what they were doing every step of the way. Any time I don’t hear from them for a few days, I could reach out and they’d give me a quick follow-up of what’s going on. I really appreciated their customer service.

Are there any areas they could improve?

We did run into some hiccups. For example, the app was rejected by Apple a few times only because of the terms and conditions. Had Lucki Media knew that Apple would be so strict, I doubt we would’ve run into those issues, but it was a learning experience for both of us.

Any advice for potential customers?

Make sure you specifically identify what you want. If you don’t articulate the details, important areas may get overlooked, and it’ll cost money to get it done again. Be patient as well; we occasionally ran into a language barrier, but Lucki Media overall speaks English very well. Lastly, trust your developers. I didn’t at first, but I’d tell future clients to trust the process.

Please describe your company and your position there.

I am the lead developer at Dtel Management, we provide c2c services with several outlets across the country.

For what projects/services did your company hire Lucki Media?

In a quest to bridge the gap between sellers and buyers and centralise our data, we decided to lean towards technology in terms of web and mobile application. It helped us reach new customers and let them know about the us and the services provided by it as well as play a crucial role in the branding process. With their help, it was easier to maintain a proper communication channel between potential customers and the business organization.

What were your goals for this project?

improved efficiency, 24/7 accessibility, higher levels of security, easy maintance and easily customisable and scalable.

How did you select this vendor?

We found the company in upwork and we were content with their experience in the field.

Describe the project in detail.

We have been communicating in skype, and slack is where most of the plannings were happening. I was overseeing the development as well as develop some feautures myself with their guidance and help.

What was the team composition?

We were a team of 7 developers under the supervision of the business manager.

Can you share any outcomes from the project that demonstrate progress or success?

In under 2 months, we had tripled our reach and awareness of our products.

How effective was the workflow between your team and theirs?

Always online on slack and readily available to answer questions and clarify or ask for clarity.

What did you find most impressive about this company?

They had a lot of experience in the field and the finished tasks earlier than expected with minimore or no problems.

Are there any areas for improvement?

We were satisfied with their work and planning to assign more work in the future.

Please describe your company and your position there.

I am the Senior Platform Strategist for a digital marketing agency called JCripps Design. I serve as the lead project manager for website design and social media strategy.

For what projects/services did your company hire Lucki Media, and what were your goals?

We needed to partner with a firm who exclusively specialized in complex web development, e-commerce development, and mobile app design to assist with projects on an ongoing basis for our clients.

How did you select Lucki Media and what were the deciding factors?

We chose this company based on their expertise in their field and demonstrated project success as evidenced within their portfolio, as well as the impeccable customer service they provided and their competitive costs.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

For each project we had a kick-off meeting to discuss project goals, timelines, and required features. Each project was broken down into steps and action items assigned.

We coordinated task completion through third party software that allowed us to communicate in detail regarding various tasks.

How many people from the Lucki Media team worked with you, and what were their positions?

We had one point of contact for each project, which was the lead project manager for IT/web development.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Every project we have worked together has been successful and our clients love the end result of all features produced by Lucki Media.

Describe their project management style, including communication tools and timeliness.

They utilize a waterfall workflow style for our projects, but are skilled in other project management techniques as well.

What did you find most impressive or unique about this company?

We have always been most impressed by this company’s dedication to ensuring the final project is completed successfully and on time.

Are there any areas for improvement or something they could have done differently?

We have no feedback for areas of improvement, The team is amazing, and we are thankful for their services.

Please describe your company and your position there.

I'm the owner of a hiking group and that's why I needed a page where it's easier to agree with the members about the next activity.

For what projects/services did your company hire Lucki Media, and what were your goals?

Because they are responsible, they complete tasks within a given time limit, and I am impressed by how much they work in a short period of time

How did you select Lucki Media and what were the deciding factors?

Because the people here are responsible and professionals in every sense

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Team designed me a web page using react.

How many people from the Lucki Media team worked with you, and what were their positions?

Designer, full stack developers and project manager.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After a while i get a lot of new participants in my group.

Describe their project management style, including communication tools and timeliness.

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What did you find most impressive or unique about this company?

They gave me a professional website easy for me and other clients to use. The team are professionals in the workflow.

Are there any areas for improvement or something they could have done differently?

So far I have not come across any problem that should be fixed

Please describe your company and your position there.

I’m the founder of xyz company. a software development company.

For what projects/services did your company hire Lucki Media, and what were your goals?

We were building a software application and needed professional help with the UI/UX design and Development Work for Shopify and Wordpress. We wanted a company that could understand our use cases and what the app was going to do. We needed them to be able to guide us in terms of how to execute our design.

How did you select this vendor and what were the deciding factors?

We searched online Linkedin portal for web developers in our area and interview them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Lucky Media provided us Shopify development store services from the scratch, support of the existing stores. We have completed a few projects with them.

How many people from the vendor's team worked with you, and what were their positions?

We worked with the CEO. We were assigned a senior developer who had 1–2 people working for her. There were 4–5 people total.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

My team and I are really happy with the output. Once we had the design ready, it was much easier for us to move forward with the development. We could still ask them questions if there were things we hadn’t thought about.

Describe their project management style, including communication tools and timeliness.

Lucky Media used Trello board to manage the tasks and plan the scope of working.

What did you find most impressive or unique about this company?

The team was very responsive. They were very quick to get in touch with us when we had any questions.

Are there any areas for improvement or something they could have done differently?

I think the only thing I can think of would be to request meetings with us more often, if they need more information regarding details of a project. But they have done this in the past regardless. Overall we are very satisfied with all areas of their business.

Please describe your company and your position there.

Peritian is a retail brand specializing in tactical and outdoor gear

For what projects/services did your company hire Lucki Media?

Web design and back end development

What were your goals for this project?

Build a successful, professional Shopify store ready to scale

How did you select this vendor?

Referral

Describe the project and the services they provided in detail.

Helped design the website, fix several compatibility issues with the design and Shopify's theme execution, many customized features to give me a very professional and tailored website

What was the team composition?

I am not sure as I coordinated directly with the project manager and he got everything solved accurately almost immediately

Can you share any information that demonstrates the impact that this project has had on your business?

We haven't had to make any significant changes to the website since hiring Lucki, and can now focus full time on marketing without any conversion issues

How was project management arranged and how effective was it?

I coordinated with the web development project manager and he delegated from there

What did you find most impressive about this company?

The team worked quickly and accurately.

Are there any areas for improvement?

None that I encountered

Please describe your company and your position there.

I am a website designer - I have utilised Lucki Media multiple times to create websites out of my skill set and code

For what projects/services did your company hire Lucki Media?

A difficult website build on Shopify Coding

What were your goals for this project?

To ensure a full html website was perfectly transferred into Shopify Coding which was difficult

How did you select this vendor?

I spoke to the owner who impressed me with his knowledge and past experience

Describe the project and the services they provided in detail.

A full winery website moved to Shopify (A huge amount of custom coding)

What was the team composition?

I don't understand this question

Can you share any information that demonstrates the impact that this project has had on your business?

It has really lifted the game for my design business, being able to show that we could do something that others considered impossible

How was project management arranged and how effective was it?

Communication was given regularly by messaging apps and email. Very impressed

What did you find most impressive about this company?

Dedication and knowledge

Are there any areas for improvement?

Absolutely not