Loud Mouth Media

Please describe your company and your position there.

We are an online roof window blinds manufacturer. Director Philip Lamont

For what projects/services did your company hire Loud Mouth Media, and what were your goals?

Brought on Loudmouth to increase online sales and market visibility, to increase revenue on the online sales through google ads.

How did you select this vendor and what were the deciding factors?

They are local and they had very good reviews and had a good reputation.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We brought on Loud Mouth Media to increase online sales through Google PPC. They initially had a strategy that involved the full marketing funnel, and we were seeing results. There was a period of time when the results started slowing down through increase in competition and other factors. We had a meeting with them a few months ago, and there was a strategy rethink. This has now been implemented and we're seeing much more substantial results, and we're seeing the highest sales we've had online

How many people from the vendor's team worked with you, and what were their positions?

We had 3 PPC account managers

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the strategy rethink, we've seen growth month on month, and year over. with March and April being our highest sales figures, and the growth seems to be continuing into our high period

Describe their project management style, including communication tools and timeliness.

They use Microsoft teams for calls, and regularly schedule meetings to go over the monthly reports and discuss performance, optimisation and plans for moving forward

What did you find most impressive or unique about this company?

They are very knowledgeable, approachable, and easy to communicate with.

Are there any areas for improvement or something they could have done differently?

Probably the only downside was the change of PPC manager throughout the project.

Please describe your company and your position there.

I'm the Marketing & Strategy Team Leader for a sustainable gift company.

For what projects/services did your company hire Loud Mouth Media, and what were your goals?

We wanted assistance with our Google Ads to help increase website traffic and conversions.

How did you select this vendor and what were the deciding factors?

Loud Mouth Media came highly recommend from a trusted colleague. They really impressed us in the initial meeting with their vast experience, knowledge and skill set.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Initially Loud Mouth Media evaluated our Google Ad activity before presenting a proposal to us via an online meeting. During this meeting we discussed current market position and key business goals. Once we decided to go with them, they immediately actioned the plan and have been great ever since!

How many resources from the vendor's team worked with you, and what were their positions?

Our dedicated account manager is Chloe. Chloe is really wonderful to work with — a great communicator, very knowledgeable, and consistently delivers results.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our website traffic and sales have increased.

How effective was the workflow between your team and theirs?

Great! One of Loud Mouth Media's main strengths is communication; they are always very helpful if we have any questions. Also, we find the monthly meeting very beneficial to discuss key business objectives for the coming period whilst reflecting on last month's performance.

What did you find most impressive or unique about this company?

Their communication - it is absolutely brilliant, they are always so happy to help.

Are there any areas for improvement or something they could have done differently?

Nope - keep up the great work!

Please describe your company and your position there.

I am the marketing and brand executive of a drone ecommerce company. We sell a wide range of drone equipment.

For what projects/services did your company hire Loud Mouth Media, and what were your goals?

Our company is relatively young and so we wanted to grow our online sales. We hired Loud Mouth Media to provide PPC and SEO services to grow traffic to our website.

How did you select this vendor and what were the deciding factors?

We had heard of them before through word of mouth and arranged a meeting. We felt they understood our objectives and outlined a clear and convincing strategy to achieve these.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Loud Mouth Media initially played a big role in helping us best prepare our ecommerce site for SEO purposes. They created and launched a range of Google Ad campaigns. They provide monthly overviews regarding the success of these campaigns and then offer ideas to further grow website traffic.

How many people from the vendor's team worked with you, and what were their positions?

Our main contact is Cameron who has been responsible for setting up, launching and monitoring our campaigns.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since working with Loud Mouth Media, our site traffic has significantly increased. We also observed an increase in our monthly sales and we are appearing on the 1st page for some keywords.

Describe their project management style, including communication tools and timeliness.

They have been very good at keeping us updated with how the campaigns are going. We are sent monthly reports regarding the performance of campaigns and also have video calls for big updates.

What did you find most impressive or unique about this company?

The team at Loud Mouth Media have proven very knowledgeable and are always on hand to answer any questions we have. They put in a lot of effort prior to campaigns, and they make sure that they fully understand what we want to achieve.

Are there any areas for improvement or something they could have done differently?

As we have only recently started working with Loud Mouth Media, we have been happy with the service provided. They always offer a solution to any problems that have arisen.

Please describe your company and your position there.

Online Builders Supplies company supplying the public and trade with high quality building products around the UK.

For what projects/services did your company hire , and what were your goals?

We hired Loud Mouth Media to help promote and grow our business, bringing a bigger and better online presence within the building industry. Our e-commerce website is our only source of traffic and sales, therefore important that specific products and audiences were being targeted.

How did you select this vendor and what were the deciding factors?

The reviews and people. Having initially requested a call back, they made the time and effort to get in touch past working hours to discuss project and introduce themselves. This showed me that they are happy to go the extra mile and provide a wonderful service. Since then every day goes from strength to strength.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The scope of the work entailed Loud Mouth Media. scanning our website for key areas that can be used as phrases to attract people to our website and grow the audience and customer base. The deliverables were simple, more sales and interaction. This we started seeing after a few days of starting. We have two campaigns with Loud Mouth Media, being Google Ad's and Google Shopping, both of these have been optimised and monitored constantly which is what we expected from a reputable company such as this one.

How many people from the vendor's team worked with you, and what were their positions?

We have had few people from the company starting with Siobhan the director and person who introduced Loud Mouth Media. Describing our future plan was key as they could relate to what we wanted to achieve and help. Asheline, the SEO & PPC specialist Guru! She since the beginning can be summed in one word fantastic!

They're cheerful and happy, giving amazing solutions and delivering where needed. Helping us tremendously turn over more than forecasted. Finally, the friendly and amazing Heather! Always replies to emails with a smile and promptly. As a team so far they can be compared to the A-Team of Digital World!

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since implementing the Google Ad's & shopping strategy we are hitting the first page for most products and even organically we have increased ranking. This is key as we want to promote these and prioritise certain products over others.

Describe their project management style, including communication tools and timeliness.

The team are always available to call, we communicate via email and chat which is easiest for all as it can be quite busy. They respond on time and are always happy to help. For me this is key and appreciated.

What did you find most impressive or unique about this company?

The people and approach. They never give false hopes. They deliver on what they say they will and our current PPC guru/specialist (Asheline) been phenomenal, really transforming our company.

Are there any areas for improvement or something they could have done differently?

N/A

Please describe your company and your position there.

I am the marketing coordinator at a leading simulation racing and gaming chair company. We actively sell in over 40 countries and regions worldwide

For what projects/services did your company hire Loud Mouth Media, and what were your goals?

We initially hired Loud Mouth Media to manage and implement our PPC campaigns on Google, Facebook and Instagram.

This was expanded to include Bing at a later date. Our goals here were to increase brand awareness, web traffic, and ultimately, conversions.

How did you select Loud Mouth Media and what were the deciding factors?

We had looked at and spoke with a number of different companies over the course of a 2 month period. The primary deciding factor for us was the wealth of experience the team already had and the keen understanding of our market that they were able to display in such a short period of time.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We began working with Loud Mouth Media in April 2020 when the pandemic and lockdowns worldwide had caused a notable surge of interest in our products. Due to this we have to quickly reassess our requirements and overall strategy to meet this increase in demand, and the challenges which came with it.

After meeting internally and then with the team at Loud Mouth Media we came to an understanding on how to maximise our return from this scenario. As a result Loud Mouth Media started working toward expanding awareness, growing our audiences and placing a focus on customer retargeting and retention.

How many people from the vendor's team worked with you, and what were their positions?

We have worked directly with 3 people from Loud Mouth media on our account over the year. Their positions were: Head Of PPC Performance Social Media Account Manager Head of Performance Creative & Social Strategy

What did you find most impressive or unique about this company?

Over the course of the year Loud Mouth Media were able to meet the requirements we had in multiple locations across the world.

As the strategies and focal points would shift each month in each location depending on supply and demand, it was important that they were able to quickly and efficiently make both large and small adjustments to accommodate.

The most impressive aspects of the company was their initiative in being proactive when it came to our accounts. Providing valuable criticism and feedback when appropriate helped us reassess budget allocation and identify any additional opportunities.

Are there any areas for improvement or something they could have done differently?

N/A

Introduce your business and what you do there.

I’m the head of marketing for Smartway2.

What challenge were you trying to address with Loud Mouth Media?

We were trying to increase organic traffic and conversions through SEO and PPC.

What was the scope of their involvement?

Once we described our goals, they came up with a proposal for us. Part of the project included managing and optimizing PPC campaigns, such as Google Ads and Bing Ads. They try to get us the lowest possible conversion cost for us. They test different strategies.

In the SEO aspect of the project, they help us divide existing content and repurpose it into multiple articles to drive organic traffic. They also advise us on keywords and how to optimize out content. We’re now looking into backlink campaign.

What is the team composition?

We work primarily with two people — one on PPC, and another on SEO — and they collaborate with one another quite a bit.

How did you come to work with Loud Mouth Media?

We stumbled upon them online. They’ve won a few awards in the UK. We spoke to several providers, but when we spoke to Loud Mouth Media, we liked their approach and how they presented themselves. We spoke to their commercial lead and they seemed to fit our needs.

How much have you invested with them?

We spent about $15,000–$20,000.

What is the status of this engagement?

We started working with them in November 2019 and we’re still working with them.

What evidence can you share that demonstrates the impact of the engagement? 

Our reports show a significant increase in our organic positioning. More of our pages are rankings in organic search, and our ranking are climbing. Our visibility in organic search has definitely improved. For our PPC campaigns, our cost of conversion is much better. It’s clear that what they’re doing for us works.

How did Loud Mouth Media perform from a project management standpoint?

It’s very good. They’re easy to work with, easy to collaborate with, and they’re responsive. We brainstorm ideas together and they respond to us quickly when we have an issue. I have quite a close relationship with them and we talk every other week. We also talk here and there in between by email and Zoom.

Their pricing is fair and very reasonable. They’ve been very flexible throughout the pandemic.

What did you find most impressive about them?

They’re very straightforward while other agencies we talked to had exaggerated claims. Loud Mouth Media is more down to earth and practical. They don’t use a lot of jargon and they’re never misleading. They’re easy to collaborate with and they make good suggestions.

Are there any areas they could improve?

To be honest, I don’t really have any criticisms. At the beginning, they weren’t very open to backlinking campaigns. They eventually did decide to expand their services to include that. So they’ve been working with us to test that program and have given us a good deal.

Do you have any advice for potential customers?

Have a really clear idea of what you’re trying to achieve. A lot of people just want to pass work to agencies, but you get a much better result when you work together as a team and take each other’s suggestions in consideration.  

Please describe your company and your position there.

Vitropics Limited supplies a female supplement to consumers. I work as a sales manager within our team.

For what projects/services did your company hire Loud Mouth Media?

We hired Loud Mouth to help improve sales on our website through Google ads and to build our presents on social media converting followers into customers.

What were your goals for this project?

We have had different campaigns to see what videos and social media post get most traction. We also wanted to re-target people that have visited our site to convert them to paying customers.

How did you select this vendor?

A friend of mine had used Loud Mouth and felt they had really helped them with there business. So we went on a friend referral.

Describe the scope of their work in detail.

Loud Mouth started by testing the market and looking at who our target market was, once this information was established we then re-targeted these people to convert them to sales.

What was the team composition?

We dealt with three of the team members from Loud Mouth.

Can you share any outcomes from the project that demonstrate progress or success?

Yes, these campaigns converted and we seen a big improvement in sales to our website.

How effective was the workflow between your team and theirs?

I felt the workflow communication was really great, there email responses where always really fast and the team where always open to regular Zoom calls.

What did you find most impressive about this company?

They had a vast knowledge of online sales and we were impressed by how well the campaigns converted.

Are there any areas for improvement?

No we felt that the service was perfect.

Introduce your business and what you do there.

I’m a senior communications specialist for Liberty IT. We are the software house for Liberty Mutual Insurance, and we provide a range of software solutions for Liberty Mutual across the globe.

What challenge were you trying to address with Loud Mouth Media?

We had a website but, especially looking back, it wasn’t great. It didn’t really meet the needs of the company in terms of our positioning in the recruitment market, which is the main focus area of our website.

What was the scope of their involvement?

Our new website was developed about two years ago and at that point, Loud Mouth Media was brought on to do our SEO work, which is very much tied to our branding proposition. Conor (SEO Account Manager) contacts me and makes suggestions. 

It isn’t so much structural website work because it is quite a small website, but he does give us advice on the layout. For example, he lets us know if there is a space where there might be more room for text. In addition to handling keyword tracking, they also do our SEO reports every month. 

Another agency does our advertising campaigns but Loud Mouth Media comes on as an additional partner. They do a lot of our PPC advertising as well when we run campaigns. The team is starting to take on link building work as well, but that’s still in the early stages.

What is the team composition?

We’ve worked with about four people. Conor has been my main point of contact.

How did you come to work with Loud Mouth Media?

I wasn’t with the company at the time when we brought them on. I started in July, and my two predecessors both left at the same time.

How much have you invested in them?

So far, we’ve spent between $15,000–$20,000.

What is the status of this engagement?

Our engagement began at the start of 2018 when the new website was developed. The work is still ongoing, and we are actually looking to potentially move to a different CMS, so we would be taking their advice and recommendations.

What evidence can you share that demonstrates the impact of the engagement?

Their work has been particularly helpful because they are able to give us an outsider’s view whereas I am often so buried in the content and don’t necessarily always see that perspective. We’ve had an excellent, positive, and productive relationship. 

We do a graduate and intern campaign every autumn for student recruitment. We had a really successful campaign just last year where our numbers in terms of applications from students who were applying for roles in the company were through the roof. 

The numbers were more than double what we had the previous year, thanks to Loud Mouth Media’s work. We also have more qualitative measures of success which include developing the working relationship that we have with the team.

How did Loud Mouth Media perform from a project management standpoint?

It is a relatively small project so we just do everything via email and phone calls. We will either go to them or they will come to us as we are not too far away geographically. They come very well prepared for meetings and talk us through the successes. When there have been issues, they’ve been willing to address them. 

We get a monthly report from Loud Mouth Media which we use to look at our organic search rates. We also use it to track certain keywords. Conor meets with me every month to go through the SEO report and makes suggestions about content on the website.

What did you find most impressive about them?

Loud Mouth Media is really easy to work with and very flexible. The team makes suggestions that we never would’ve thought of. Their proactivity and creative insights on different subjects have been extremely helpful. Conor has been absolutely invaluable, and that is not an exaggeration. 

He has been fabulous at explaining everything to me and has suggested training that I could do. He is also a great sounding board, so if I have ideas or suggestions, I can run them past him. This makes everything easy to understand.

Are there any areas they could improve?

No, not that I can think of.

Do you have any advice for potential customers?

Just sit down and have an honest conversation with them. In my first couple of meetings with them, I was very honest that this was all very new. I had done content management in lots of jobs in the past but had neither done SEO and PPC work nor had a budget to spend.

They were great and tailored everything according to my level of knowledge. Have an open conversation at the start about what your expectations are.

Please describe your company and your position there.

I am the Marketing Communications Manager at Andor Technology. We have 370 employees globally and I manage a marketing team of nine staff. I have overall responsibility for all marketing activities undertaken by Andor. Andor Technology is a global leader in the development and manufacture of high performance scientific digital cameras for academic, industrial and government applications.

For what projects/services did your company hire Loud Mouth Media?

We wanted to improve the effectiveness of our Google Ads campaigns by streamlining our ad groups and focusing on priority markets.

What were your goals for this project?

We wanted to build brand presence online, increase traffic, increase the number of conversions (leads) on our website by 30% and reduce our cost per conversion.

How did you select this vendor?

I had worked with the company when I was in a previous role in another organisation. they had delivered excellent results during a number of years. We met with them and were impressed with the proposal they put forward.

Describe the project in detail.

We had a few initial strategy meetings to ensure we were all closely aligned and that the vendor understood the complexities of our products and target markets. They have re-structured our ad groups on Google Ads and have optimised our portfolio.

What was the team composition?

We have an account manager who manages the account on a regular basis and we have regular meetings to monitor progress. The Managing Director and Commercial Director have also stayed in close communication with us to ensure that our expectations are delivered.

Can you share any outcomes from the project that demonstrate progress or success?

We have seen a 30% increase in conversions in a short space of time, meaning the vendor has had a significant impact on our lead generation efforts in a short space of time.

How effective was the workflow between your team and theirs?

The workflow has been great. We have regular weekly account management meetings and our account manager is available on a daily basis to provide additional support. There are clear working arrangements in place to ensure everyone is closely aligned.

What did you find most impressive about this company?

The communication has been extremely good to date. We have also seen instant results, which is not always the case when dealing with external agencies. The rolling contract that we have in place is hugely effective for both parties as it ensure we are constantly driving for improvements on both sides.

Are there any areas for improvement?

I don't think anything could have been done differently.

Introduce your business and what you do there.

I’m the director of marketing for a pizza franchise. We have over 60 stores within Ireland, and we’ve been operating for more than 30 years.

What challenge were you trying to address with Loud Mouth Media?

We engaged Loud Mouth Media because we wanted to increase online sales. We also wanted to manage our relationships with third-parties, like restaurant aggregators and delivery services.

What was the scope of their involvement?

They took over our PPC accounts to lessen our cost per conversion (CPC). We provided Loud Mouth Media with existing data—like important keywords—and they took that to finetune our content to be SEO-sensitive.

They also oversaw our online activity to increase our web exposure, which included implementing Facebook ads. Since our many stores vary in performance, they had to navigate that discrepancy in launching online initiatives.

What is the team composition?

We had an account manager, Mark (Managing Director, Loud Mouth Media) but worked with others as the scope of work expanded.

How did you come to work with Loud Mouth Media?

We released an RFP and picked them because they seemed to be great communicators who could be efficient with our money. We grew confident in their ability to deliver for the services they were offering.

How much have you invested with them?

We spend somewhere around $20,000 every year. The total spend is $50,000–$100,000 which includes the cost for paid advertising.

What is the status of this engagement?

We’ve been working together since 2017 and have an ongoing partnership.

What evidence can you share that demonstrates the impact of the engagement? 

We’ve seen online growth; we’ve seen a 20% annual increase in online growth over the last three years. The digital portion of our business has massively increased. Three years ago, 20% of our business was online, and now it’s somewhere around 35%.

How did Loud Mouth Media perform from a project management standpoint?

They’re very strong on this front. They’re meticulous in their initial research, which pays off, because they’re able to deliver exactly what we’re looking for. They also lay out their solutions in a way that’s easy to understand. They’re excellent communicators, which simplifies working with them.

What did you find most impressive about them?

They took the time to understand our business, which we really appreciate. They’re also able to communicate technical concepts to non-technical people. The fact that we’ve increased our media spend with them, year on year, is a testament to their high performance.

Are there any areas they could improve?

No, I don’t think so. If there are any issues, we bring them up with them and they’re addressed.

Do you have any advice for potential customers?

They’re very approachable and knowledgeable. We’ve really had a good experience with them because they’re such good communicators. You should call them and see where it goes.