What evidence can you share that demonstrates the impact of the engagement?
Look4App developed a platform and tools that have transformed our business in terms of scalability and software positioning. These deliverables have brought us additional customers based on the unique value they offer. Our partnership has been a major success from this perspective.
How did Look4App perform from a project management standpoint?
They’ve performed extremely well. I was impressed by the project managers’ knowledge and work ethic. Look4App put a marked effort into understanding our business. They’re a team of great communications with incredible English fluency. Notably, they’re open to any type of communication platform including Skype, Slack, Trello, and Bugzilla for bug tracking.
We’ve been working using a sprint method. Each week, we discuss what has been achieved, what tasks are pending and prioritize for the current week’s sprint. They were great at scheduling the work that needed to be done and defining the milestones we needed to hit.
What did you find most impressive about them?
Look4App uses great strategic thinking to find out where our technology project needs to go. They make sure their developers understand the business, too. They think about our goals from an informed perspective and work hard to understand our industry. They employ a solid process for everything from connecting requirements to developing products the right way.
Thanks to these efforts, Look4App delivered a product with solid architecture that we can scale as our business grows. I’ve worked with other vendors who are just “doers,’ which makes products not scalable and potentially turn into a rat’s nest of code. With Look4App, we don’t have to constantly worry about problems like that.
Look4App always has great suggestions for improving our platform or building new functions. Being focused on understanding a client’s business lets them bring in new ideas for scaling and growth. Since they’re an international company, they follow best practice by making sure that all the code is annotated in English. They build things in a way that makes them easily transferable to a different team if that needs to happen.
Are there any areas they could improve?
I don’t think so. The only negative is that I sometimes wanted things to move at a faster pace. If the choice is between moving at faster speed versus taking our time to really document and develop things the right way, I’d choose the latter. Rushing through a project would obviously sacrifice our ability to code and write proper documentation. Look4App tends to lean towards the quality side.
Do you have any advice for future clients of theirs?
Look4App’s CEO is always connected to the team and the client’s project. If a future client runs into an issue, I recommend keeping a good relationship with the CEO. The team is open to forming direct relationships overall. It’s always a good idea to have a strong relationship with the project manager, but this is also possible to have with the rest of the team.