Loginworks Softwares Inc

BACKGROUND

Please describe your company and your position there.

We are top 40 furniture retailer in the US with 50 locations in 5 different states. I am the current CTO and lead all digital related efforts.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Loginworks Softwares Inc?

We needed to create multiple business reports in Microsoft PowerBi.

What were your goals for this project?

The goal was to accurately measure and report different business KPIs. We needed to have permission based reporting, where different departments had access only to their own data.

SOLUTION

How did you select Loginworks Softwares Inc?

We did comparisons online and also contacted their previous clients.

Describe the project in detail.

We needed to pull data from our new Data Warehouse and be able to present information to all internal departments via PowerBi.

What was the team composition?

It was myself and LoginWorks team that made this project possible. I was able to provide insight to the metadata, while the team created all the reports.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The reports were well made and met the initial goals of the company. The internal departments access these reports daily and make accurate business decisions.

How effective was the workflow between your team and theirs?

We effectively communicated and the team was able to understand our goals and requirements.

What did you find most impressive about this company?

Their dedication to the success of the project was really appreciated. Their team became an extension of our business and partnered with us to be successful in our project.

Are there any areas for improvement?

I wish that the internet connection was better. Several times during our communication, we couldn't understand or hear each other due to interruptions. Also, it was a challenge to understand or be understood by the working team due to the language barrier.

BACKGROUND

Introduce your business and what you do there.

I’m an independent consultant.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Loginworks Softwares Inc?

I needed assistance on a software I was doing for my client.

SOLUTION

What was the scope of their involvement?

We collaborated on designing the software, according to all the proper technical specifications. They helped with frontend and backend development. 
We used Tableau, a reporting tool, and Excel.

What is the team composition?

I worked with two people in the beginning, but reduced to just one person.

How did you come to work with Loginworks Softwares Inc?

I found them online.

How much have you invested with them?

We spent $1,000 –$4,000.

What is the status of this engagement?

We began working together in April 2020, and it is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The client loved the results. I believe they are a top company.

How did Loginworks Softwares Inc perform from a project management standpoint?

They did very well. I would give them a perfect score. We communicate via email and regular Zoom calls.

What did you find most impressive about them?

They are strong in technical, analysis, and deep data.

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

Spend one on one time with them. They have a lot to offer.

BACKGROUND

Please describe your company and your position there.

Carnival Cruise Lines is the world's most popular cruise line. Maria Kaufmann - Manager, PMO Governance, Process, and Tools

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Loginworks Softwares Inc?

Loginworks was hired to develop a develop KPI reports to show compliance with the labor tracking (timesheet) guidelines.

What were your goals for this project?

Our goals were to automate development of the Timesheet and Re-class KPI report using Power BI. This report was being generated in Excel manually every month

SOLUTION

How did you select this vendor?

I contacted several vendors that I found through recommendations and Internet searches. I contacted each one of the vendors to explain the problem and obtain a recommendation of the solution approach and a price quote. They were the vendor that provided the best solution proposal for a reasonable cost.

Describe the project and the services they provided in detail.

The Excel spreadsheet created manually to produce the Timesheet and KPI reports were provided to the vendor along with the dataset required to produce the report. Loginworks developers produced a prototype that we reviewed together and provided our feedback on. They then went on the develop the final solution based on the specs and feedback provided.

What was the team composition?

Loginworks provided a Project Manager and some developers to develop the reporting solution.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This reports has enabled us to automate generation of the report and add drill-through capabilities, which were not available with the manual version of the report. The time required to generate the manual report was cut down significantly and our users are able to use the report to obtain timely information and identify the root cause of the non-compliance.

How was project management arranged and how effective was it?

Loginworks provided a Project Manager and some developers to develop the reporting solution. Checkpoint meetings where scheduled throughout the project timeline to review progress and provide feedback. This process worked very effectively for us and allows to complete development and testing of the report in approximately 2 months.

What did you find most impressive about this company?

Their responsiveness and knowledge of the Power BI platform

Are there any areas for improvement?

Voice communication over the web conference bridge provided by Loginworks was sometimes an issue. Provision of a toll-free number to reach them in India later on helped with this issue.

BACKGROUND

Please describe your company and your position there.

Sole Trader working on various database projects for a variety of organisations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Loginworks Softwares Inc?

Hired Loginworks to assist with the creation of a Power BI report to display a variety of KPI Visualisations including a map, line graphs, donut charts and column graphs.

What were your goals for this project?

The goal was to turn around this report as soon as possible due to a reporting requirement by the company. The loginworks team lead by Niharika were very determined to exceed expectations and deliver quality report on time.

SOLUTION

How did you select this vendor?

I posted a job item on a freelancer site where I had over 20 interested parties offer to work with me on the project. I choose LoginWorks primarily because they had a "team" of quality individuals and the man-power to complete the work in a timely fashion.

Ankit (sales) arranged a call with me shortly after acceptance and walked me through the process of working with Loginworks. LoginWorks created a good impression with me from my first interaction.

Describe the project in detail.

The project involved creating a power bi report with 14 visualisations with complex calculations involving a map, donut charts, column charts, and general number figures. The report was primarily related to financial information.

What was the team composition?

A team of developers worked on the report, lead by Niharika. Regular interactions involving messages through freelancer site, Skype Calls and Messages were done to ensure a successful project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The ability to see the information contained within the report promptly without slowness, or un-necessary user interaction has been very impressive.

How effective was the workflow between your team and theirs?

The interaction was seamless where I had Niharika to deal with through-out the project. This kept discussions on track, and to the point, and avoided me having to explain the same thing again and again to multiple people. Niharika and the team worked amazingly hard across a weekend also to ensure that the project remained on schedule. They were able to meet what was an incredibly tight deadline.

What did you find most impressive about this company?

It was my first time working with an external agency in a different country. I was initially concerned about how this might work out, and how communications would be given time-zone differences. This was proven to not be an issue at all with Niharika providing regular updates, and ensuring we were always a step ahead in the project.

Are there any areas for improvement?

The project went really well. The other minor improvement that could be made is perhaps suggesting if the data could be shown in a clearer way with different visualisations.

BACKGROUND

Please describe your company and your position there.

I’m the senior data scientist for Edge Research, a small-market research firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Loginworks Softwares Inc?

We engaged Loginworks to help us with a Microsoft PowerBI embedded project. We needed a solution that was both scalable and cost effective.

What were your goals for this project?

Our goal was to create a platform for viewing business intelligence reports that was easy to use and accommodated a ticket tracking system for field employees.

SOLUTION

How did you select this vendor?

I found Loginworks using another reviews site that had positive feedback about their performance.

Describe the project in detail.

We created PowerBI reports of customer feedback that we were looking to disseminate to a userbase. The reporting portal needed to be password protected and capable of handling row-level security in PowerBI. We needed a platform that would allow for the addition and subtraction of users, as well as compatibility on a range of devices. There was also a ticket tracking system incorporated that would allow field users to surface and resolve customer complaints.

What was the team composition?

I mostly communicated with one point of contact at Loginworks, but she very clearly had a team of colleagues that were executing the work.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

While the final stages of the project are still being lightly refined, the portal went live to users and has been meeting their needs. We’ve needed the occasional bug fix, and Loginworks has been quick to respond. This project is the beginning of an ongoing relationship.

How effective was the workflow between your team and theirs?

We were admittedly a difficult client, with a need for quick turnaround on many tasks. They worked late hours at points of urgency and did a really great job.

What did you find most impressive about this company?

Loginworks is able to work on projects quickly in a way that is cost effective and accurate.

Are there any areas for improvement?

While my contact stayed up late a number of times to discuss issues with me, it would be nice if they had were able to do more triaging during west coast business hours.

BACKGROUND

Please describe your company and your position there.

We are launching a small greeting card business to raise money for nonprofits.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Loginworks Softwares INC?

We have been trying to launch our website for several years. We previously contracted with developers who did not complete the work.

What were your goals for this project?

We needed them to finish the remaining parts of the project.

SOLUTION

How did you select this vendor?

We posted the project on Guru.com. We received several bids but Loginworks Softwares INC seemed to be the most confident and competent.

Can you go into detail about the services they provided and the scope of the project?

They are working to finish the website with .NET coding, integrate a payment processing system, and review all existing code. Previous vendors had difficulty understanding our business model and grasping the scope of the project, but Loginworks Software has handled this easily.

What is the team composition?

I regularly Skype with four members of the team. I work with the project manager, who gives me time and money estimates for their work. I review their work upon completion.

RESULTS & FEEDBACK

Can you share any evidence that demonstrates the impact that this project has had on your business?

Our business has not launched yet, but the team understands that everything on the site needs to work flawlessly and they have performed perfectly so far. Some of the tasks I gave them seemed complicated to me, but they completed them easily.

How was project management arranged and how effective was it?

They work long hours and respond to all my questions. They have completed all tasks on time or earlier. Originally I was apprehensive due to the time difference and language barrier, but we have communicated effectively.

What did you find most impressive about this company?

They understood our business and our project requirements easily. Their work to date has been excellent.

Are there any areas where they can improve?

They understand me when we meet via Skype, but sometimes they speak very quickly and I don't always understand them. I’ve found that communicating via email is better.

BACKGROUND

Please describe your company and your position there.

I'm a technical project manager at DataAutomation, an automation and integration consultancy for custom application projects.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Loginworks Softwares INC?

They built an application called Kudosworks. It's a marketing platform where businesses allow customers to record and post to social media for coupons.

What were your goals for this project?

Our goal was to build this application from scratch based only on an idea and rough mockups. The UI needed to be intuitive for both the users and the companies who paid for licenses to run multiple campaigns.

SOLUTION

How did you select this vendor?

We chose from a pool of 30 developers and agencies. Loginworks provided great references and answered all our questions about their relevant past work. They emerged from a rigorous interview process as our first choice.

Can you go into detail about the services they provided and the scope of the project?

Loginworks completed the first two phases of the project, building the front- and backend of the platform from scratch. We provided basic mockups, but they made a lot of assumptions and corrected them later. 

What was the team composition?

We had a project manager and developer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The client was satisfied, and Loginworks became a valued partner. The success of this project gave us experience with managing application development.

How was project management arranged and how effective was it?

Their project management helped us effectively adhere to client expectations.

What did you find most impressive about this company?

The developers were extremely talented and efficient. They never stalled without telling us they had a problem.

Are there any areas where they can improve?

No, although our client should have scoped better to shorten their time investment.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Gift Go Now. It’s an online gifting portal that sells cakes, flowers, and a variety of other items.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Loginworks Softwares INC?

We don’t own any of the items that we offer; we just partner with third-party suppliers, some of which aren’t connected to the internet. We needed to develop a system that allowed them to withdraw our payments in cash.

SOLUTION

What was the scope of their involvement?

Loginworks Softwares INC integrated our e-commerce platform with a new payment system that accommodates our cash-based suppliers. They worked with multiple APIs, providing frontend and backend development services using Node.js and jQuery. On the frontend, the team designed the payment page’s interface. For the backend, they connected it to the servers of the various financial institutions we use for payment.

What is the team composition?

Initially, we spoke with a sales manager to set up our account. Then, we were assigned a project manager and several programmers to work on the website.

How did you come to work with Loginworks Softwares INC?

After an online search, I shortlisted three companies. I interviewed each, and Loginworks Softwares INC was the most prepared. They were able to discuss my project in detail. It was clear that the other two companies hadn’t done any background research before speaking with me. Based on that, it was a very easy choice. They understood my needs and quickly provided a quote.

How much have you invested with them?

We spent around $6,000.

What is the status of this engagement?

We worked together for about two months in spring 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The new payment system has increased our internal efficiency and strengthened our relationship with our third-party suppliers.

How did Loginworks Softwares INC perform from a project management standpoint?

They provided weekly updates and responded quickly to my questions and requests. Everyone involved was always on the same page. Additionally, the Loginworks Softwares INC team communicated with the financial institutions we were working with, which was a huge help. I didn’t have to stress about managing those relationships, and I could focus on our suppliers.

What did you find most impressive about them?

Their time management skills were impressive. They completed the project by the established deadline. I also appreciated their attention to detail. They were thoroughly prepared from the start of the engagement.

Are there any areas they could improve?

There was a minor miscommunication regarding time difference.

Any advice for potential customers?

Clearly define the scope of work at the start of the project to help Loginworks Softwares INC finish the project quickly and efficiently.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a digital media company. We create all kinds of online properties for our clients—most are subscription based. Our company operates in a variety of sectors; we don’t limit ourselves. We have a small team in Stockholm with several contractors and support staff located around the world.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Loginworks Softwares INC?

We recently created a website that helps graphic designers find the right resources for their projects. For example, someone looking for vector art can search our repository for a relevant image. We completed the website on our own, but we needed a vendor experienced in working with Stripe to set up the subscription and billing process.

SOLUTION

What was the scope of their involvement?

Loginworks Softwares INC integrated our website with Stripe to handle users’ automatic payments and send out confirmation alerts. Following the bulk of the project, we asked their team to update a few small parts. We’ll reach out whenever we have an issue or want to add something related to Stripe technology.

What is the team composition?

They provided a point person and a developer for my project.

How did you come to work with Loginworks Softwares INC?

I posted the job on Upwork. I partnered with a single developer initially, but they couldn’t complete the project on time. I reopened the position, and Loginworks Softwares INC responded to the job. They were courteous and friendly during an initial Skype call. Ultimately, I chose to partner with them.

What is the status of this engagement?

We worked with them in September 2018. It was a two-week contract.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t launched the website to the public yet, so we haven’t tested their integration. With that said, it was a great experience. We have faith in their work, and we’re looking forward to seeing it in action. If there are any problems, Loginworks Softwares INC has made it clear that they’ll fix them immediately.

How did Loginworks Softwares INC perform from a project management standpoint?

They did a much better job than most of the other companies I’ve worked with. They were timely, professional, and driven. In terms of customer service, their entire team is nice, courteous, and receptive to feedback. Overall, it was a positive collaboration.

We regularly spoke with our primary point person via Skype, but we had a larger group chat on Upwork. Someone from their team was always available. For example, our primary contact was away for a few hours, but we needed a status update. We reached out, and they handled it. If there was ever a miscommunication, they fixed it promptly. If we requested a demo, they sent one over as soon as they could.

Are there any areas they could improve?

No. If anything, they were too nice. It was a refreshing experience, and I hope to have more work for them in the future. It was a small project, but I’m confident in their abilities.

Any advice for potential customers?

Clients should nail down their specifications before the start of the engagement. Provide a lot of details, because what may seem obvious could potentially be overlooked. Make sure there is a mutual understanding regarding expectations for the final product and the deadline.

BACKGROUND

Please describe your company and your position there.

Real Estate Investar, listed on the Australian Security Exchange, provides software as a service (SaaS) investment software, reports, and data, as well as investment grade properties, to investors across Australia and New Zealand. My current position is COO, but I began with the company as a technical team leader in 2010 and still retain responsibility for the business’ technical sector.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Loginworks Softwares INC?

Loginworks provides custom software development as well as long-term support and maintenance. 

What were your goals for this project?

The goals were: to add value and features to the property investment software; to increase our technical capacity while controlling costs due to budget limitations; and to improve our internal team's accessibility to a broader range of skill sets and specialist resources.

SOLUTION

How did you select this vendor?

The relationship with Loginworks was in place before I joined the company. I was happy to continue the successful relationship as I stepped into technical management.  

Can you go into detail about the services they provided and the scope of the project?

The majority of the custom projects require web technologies such as ASP, ASP.NET, and PHP, with MySQL and Microsoft SQL Server as our database layer. Projects involve the integration of a number of APIs such as Google Maps and WalkScore. They also built custom enhancements into a complex enterprise CMS platform. 

What was the team composition?

A primary project manager supervises all projects and serves as our main point of contact for change requests or support tickets. Developers, testers, and designers compose a technical resource team of varying size, sometimes as many as eight. 

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Operating costs have decreased while our access to new skills has expanded. We now also have more scalable resourcing for larger pieces of technical work.

How was project management arranged and how effective was it?

We initially used our online project management tool, but have recently moved to TaskTrek, a Loginworks product. We have used them both to manage and monitor every size of project. 

What did you find most impressive about this company?

Their broad skill set makes them highly flexible in technology platforms and API knowledge. They provide good value in terms of cost per period for technical projects and effective management.

Are there any areas where they can improve?

Most of the challenges were related to insufficient requirements or scope creep and the time zone difference. Some pieces of work were not fully documented, resulting in extended timelines due to changes or retesting. Other times, a lack of change control or forced changes added cost or time to projects. The time zone difference was also a challenge for some of our technical team. Failing to raise issues or defects immediately can cost an entire day, but we had small time windows for phone or chat communication; if the windows were not used effectively, delivery was often delayed.