Helping Businesses Like Yours Since '94

Open since 1994, LME Services is a leading Managed I.T. Services Company in Chicago because of our unique approach to tech support. 

As a Family Run IT Services Company, our approach is to deliver more consistent tech services than the indifferent big I.T. firms while also offering a more reliable level of communication than the one man IT shops.

To make our IT delivery the best, we set a strategy of only employ Tier 3 Techs and assigning 2 techs per client so that every time you talk to LME, you know and trust the person you are talking to.

Low overhead combined with our unique IT support delivery strategy means that we are able to provide clients an opportunity to get best in class tech support, network design, project management and technology consulting at a surprisingly affordable rate.

 
$1,000+
 
$100 - $149 / hr
 
2 - 9
 Founded
1994
Show all +
Hoffman Estates, IL
headquarters
  • 1265 Freeman Road
    Hoffman Estates, IL 60192
    United States

Portfolio

Key clients: 

Habitat for Humanity NFV,

The American Board of Psychology and Neurology, 

Swap-O-Rama,

Trickster Art Gallery, 

Lake Shore Country Club,

Skokie Country Club,

Elgin Community College,

Tuf-Tite Manufacturing, 

CJBS Accounting Firm,

SPK Law,

The Law Firm of Schenk, Annes, Tepper & Campbell 

Transitioning from Break/Fix to MSP Case Study

Transitioning from Break/Fix to MSP Case Study

Our client, Prairie Contractors, had gotten into a common scenario of piece meal I.T. support, wherein they would call whenever they experienced issues. 

While this is still a commong type of I.T. delivery, it had gotten them to a scenario where they didn’t want to call for tech support because of the associated cost of receiving

the necessary help.

This I.T. delivery system put them in a position where backups and server updates were neglected, email and other server roles were buggy and workflow failures had become common place and expected.

After a particularty nasty scenario invovling a crashed virtual server, Prairie came to realization that it was time to convert to an I.T. delivery system that covered all of their integral I.T. needs.

You can read the case study of their transition from Break/Fix to Managed Services here

Office 365 Migration Case Study

An Accounting Firm needed to seemlessly migrate 70+ mailboxes away from their on-premise Microsoft Exchange server to Office 365's Hosted Exchange cloud platform.

This case study by LME Services outlines:

The Desired Result:  Move all email, contacts, calendars and mail data to the cloud and de-commission the old mail server

The Plan: Do prep work

ahead of time with a weekend cutover so as to minimize downtime for staff and administration.

The Result: A seemless transition of email services from in-house to the cloud. 

 

Read the full details here 

The Pros and Cons of an Office 365 Hybrid Migration

If your planning on moving to Microsoft Office 365 it's vitally important to understand the different routes that you can take to that will get your email onto the Office 365 hosted email solutions. 

One of the main options is the the Office 365 Hybrid Migration and in this popular blog post, we explain our experiences and the PROs and CONs of choosing this path for your hosted email migration.

href="https://www.lmeservices.com/pros-and-conds-office-365-hybrid-migration/">Click HERE to view the LME post

LME regulary updates their blogs and YT channel in an effort to give their clients and followers a unique level of insight into the I.T. industry and what types of things they believe will be helpful to their base 

Reviews

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Computer Maintenance and Repair for Law Firm

"I am very satisfied with their performance so far."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2018 - Ongoing
Project summary: 

LME provides a 360-degree IT service by installing new computers, software, and troubleshooting any technical issues.

The Reviewer
 
1-10 Employees
 
Chicago, Illinois
Robert Kaplan
Attorney/President, Law Offices of Robert M Kaplan PC
 
Verified
The Review
Feedback summary: 

LME is available for requests at all times and solves any technical problems that arise. Their personalized service and smooth workflow are hallmarks of their work. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the attorney for a one-man law firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire LME Services?

I needed LME to perform computer maintenance and repair for me.

What were your goals for this project?

My goal is for LME to respond to my needs for maintenance and repair of my computers on an as-needed basis. 

SOLUTION

How did you select this vendor?

I was referred to them by a colleague.

Describe the project in detail.

LME installs new computers, software, and troubleshoots any technical issues that arose.

What was the team composition?

I work with two of their IT specialists.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

LME always responds promptly to my calls and solve all my problems.

How effective was the workflow between your team and theirs?

Our workflow is very good, they are always available.

What did you find most impressive about this company?

Their personalized service impresses us.

Are there any areas for improvement?

I am very satisfied with their performance so far.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Their prices are very fair.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Ongoing IT Services for Investment Firm

“We’re impressed with their availability and quick response time.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2014 - Ongoing
Project summary: 

LME provides remote support, cybersecurity upgrades, troubleshooting, and other IT services. They also installed computers and structured cabling solutions during an office relocation.

The Reviewer
 
1-10 Employees
 
Northbrook, Illinois
Daniel B Borstein
Managing Member, Boon Capital Advisors
 
Verified
The Review
Feedback summary: 

LME’s technical expertise allows the client to focus on core business activities, while the team’s reliability and responsiveness have led to a long-term engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a managing member of a registered investment advisory firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire LME Services?

We hired LME Services to take care of our IT needs.

SOLUTION

How did you select this vendor?

We were referred to LME by another IT administrator whose firm was also utilizing their services.

Describe the project in detail.

We have worked with LME for four years. They have provided a range of services, from setting up the personal computers (PCs) and cabling in our new office space, to troubleshooting, security upgrades, and remote support.

What was the team composition?

We have worked with both Joe (VP Business Development, LME Services) and Leon (Owner, LME Services). Both of them have provided excellent service.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have been very happy with their work. LME has always met the goals we’ve set, allowing us to focus on our business.

How effective was the workflow between your team and theirs?

We can always count on being able to reach someone at LME, as Joe and Leon respond quickly via email or phone call. Also, they clearly communicate the timeline for current projects.

What did you find most impressive about this company?

We’re impressed with their availability and quick response time. They have a vast knowledge of IT services.

Are there any areas for improvement?

None.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer