Lizard Global

BACKGROUND

Introduce your business and what you do there.

We are a consulting party for employers in the Netherlands and advice in employer benefits. Other part of HCS focusses on workforce management, reintegration and disability. I am project manager on the innovation side of out IT department.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with the vendor?

Creating a platform where employees and employers can use different kind of questionnaires that are of value to the employers.

SOLUTION

What was the scope of their involvement? 

Developing the new platform front and backend

What is the team composition? 

• Project manager / stakeholder
• Product owner
• Developers
• Design

How did you come to work with the vendor?

Supplier / developer on previous projects

How much have you invested with them?

Most of our time went into creating the right kind of framework in the backend to create questionnaires and receive and share new data. Making the right user stories and testing the features in the staging area.

What is the status of this engagement?

We are close to a Go-Live

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have a working production environment where we can invite new people to a variety of questionnaires and see the results on our (Analist) side of the platform

How did the vendor perform from a project management standpoint?

They were a bit slow to really understand what our business was asking but when they were really up to speed the new designs and development were arriving on a steady pace and agile when we asked for other and new features.

What did you find most impressive about them?

The speed at which the first feature was developed, clear, and open communications were impressive.

Are there any areas they could improve?

I believe that with a better understanding on development side of what the customer asked for some hick-ups at the start could have been avoided.

UPDATED REVIEW

This review was published on Mar 26, 2020.

Web Development for Healthcare Advisory Company

Claire Timmermans - van den Nouwland

Quality Manager, HCS

Financial Services

51-200 Employees

The Hague, The Netherlands

Confidential

July 2018 - Ongoing

Project summary: 

Lizard Global developed a website for a healthcare advisory company. The platform allows users to answer a questionnaire and recieve a report with advice for their employer.

Feedback summary: 

The new platform saves time for the internal team and ensures that all users receive the same results for each situation. Lizard Global adheres to set deadlines and goals, establishing a smooth workflow. The team is hard-working, creative, and attentive.

BACKGROUND

Please describe your company and your position there.

Our company advises Dutch employers about legislation and employer benefits in the field of Social Insurance, Health and work absence due to sickness. With different tools and services we help employers to reduce the costs of having longterm ill employees or employees which are entiteled to benefits according to our Dutch legislation.

In my position as Quality Manager I perform internal audits on the performance of our services. Do we deliver what we promise to our customers and clients? Do our employees execute their work conform the given instructions? Is there new and relevant legislation to implement? I advise to my co-workers and my management.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lizard Global?

One of our services to employers is to predict the change for an employee to have to apply for a benefit by Dutch Social legislation. We also predict the change of an employer fine for not following the laws on Privacy and the so called "Wet verbetering Poortwachter".

Finally we predict the change for an employee to get back to work after a long period of illness (re-integrate). To do so we developed a risk tool. We hired Lizard Global to translate that tool to a user friendly web based platform.

What were your goals for this project?

The platform had to be user friendly, fast-response, steady, meet security standards and should store a lot of data. It also has to be available to different users and roles. Each role uses the platform for different goals. Lastly the platform should have our company look and feel.

SOLUTION

How did you select this vendor?

We have already worked with them on another project.

Describe the project and the services they provided in detail.

They created our web based Ria Platform by which we can start questionnaires about the situation of the sick employee and some company details. The outcome of the questionnaire is a score on the 4 risk levels we determined: fine, privacy, legislation and re-integration.

Next to that the platform provides the possibility to create a report with the results of the questionnaire and in addition an advise for the employer. Data is stored and accessible, we have company overviews to see aggregated scores and we can view the progress of the risks over time. Questionnaires are easily created and mutated. Different visualisations are accesible in the platform.

What was the team composition?

We worked intensively with 3 people. Two of our company (myself and the business manager) and a product owner of Lizard Apps. The product owner inventoried our wishes and translated this into understandable requirements and deliverables for us to judge. Het also translated our wishes to the development team. We have (digital) meetings every two weeks. Each meeting is prepared with an agenda and afterwards we recieve a sprint report. To monitor our progress we also work with Trello. That is a good way to prioritize all the development wishes and keep track on the progress.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The web based Ria Platform reduces a lot of time for our consultants. Without the platform they had to analize the company results by hand and now it is done automatically in the platform. Next to that, our analists save time by using the questionnaire to create an empoyer advisory report. Finally, the chance of different outcomes between different analists is reduced, creating more steady risk analysis for our clients.

How was project management arranged and how effective was it?

We communicated via e-mail, Trello, Skype, and by telephone. Goals were clear and when budget was running out, we were noticed in advance. It was made clear how our budget was spent and why some features took more time or costs than others.

What did you find most impressive about this company?

The work they delivered under pressure. We did have some tight deadlines, but they had managed to deliver in time and conform our standards. It was not necessary to make concessions. Lizard Global  was able to understand our products fast so that the platform evolved in line with our business needs.

Are there any areas for improvement?

Keep up the good work. I only have general comments. Because we have to communicate in English and also with people all over the world it is important to check/validate mutual understandings. Do we assume to understand each other or do we understand each other? In the Ria project there was enough attention spent to that. Next to this it is important to create a SLA at the start of the project.

RATINGS

Overall Score: 4.5

Scheduling: 4.5

Cost: 3.0

Quality: 4.5

Willing to refer: 5.0

BACKGROUND

Introduce your business and what you do there.

Depending on the commissioning entity, here is one example; ‘the refrigerated door factory’

BMI Techniek B.V. / I execute following services for a wide range of products and processes:

• Product development
• Process development
• Mechanical/Manufacturing engineering
• Electrical engineering/automation

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with the vendor?

Preventing measurement errors (during order intake) thanks to intelligent configuration dashboard, and through automation linked to manufacturing, ERP-system and production dashboard + delivery/logistics, without human intervention.

SOLUTION

What was the scope of their involvement?

Lizard developed the ‘front end’ application for the geometric intake of our projects, link to SAP B1-ERP software.

For our fabrication process Lizard designed the production dashboard for automated planning solution and control of the smart industry cooling door factory

What is the team composition?

as far as i know all disciplines of lizard were involved

How did you come to work with the vendor?

I met the vendor during a development project for a third party in which I was involved

How much have you invested with them?

What is the difference with the earlier question: project cost?

What is the status of this engagement?

Several completed projects and one newly started project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Several examples, including demo videos and photos of our application

How did the vendor perform from a project management standpoint?
Honest, transparent and professional, appropriate to the growth phase that the company has gone through during my experience

What did you find most impressive about them?
Involvement and quality of the employees

Are there any areas they could improve?

There is always room for improvement and as far as I can see, this is continuously being worked on by lizard

BACKGROUND

Please describe your company and your position there.

Chief Operating Officer and Founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lizard Global, and what were your goals?

To develop and scale our current technology to reach more people in a stable way, as well as show investors our vision for the future.

SOLUTION

How did you select Lizard Global and what were the deciding factors?

The people were the deciding factor, and the fact that they had a great reputation having worked with some scale-up founders I knew personally with great success.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Everything was handled professionally and in detail, the team really went above and beyond and we absolutely loved what they came up with. It helped us create an even bigger vision, as well as set tangible step-by-step goals to reach that vision over several years.

How many people from the vendor's team worked with you, and what were their positions?

Three people were in touch with me, and they were absolutely great. From ideas to brainstorming and executing. It was one of the best experiences I had working with a company, and we've dealt with many software companies in the past that just did the bare minimum. With Lizard I felt like they were part of my team, and that alone is worth it.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The deliverables looked stunning, extremely excited about it.

Describe their project management style, including communication tools and timelines.

They delivered extremely fast, did not expect that for such a high quality. I was expecting several years when I first gave them my briefing, but they are absolute rock stars, working efficiently in a way that creates a great final product.

What did you find most impressive or unique about this company?

The people, and design work. They know what they're doing. It's not just a software company in that regard, as they look at the full experience of the user.

Are there any areas for improvement or something they could have done differently?

No comments, keep doing what you do. Will definitely recommend them to other businesses.

BACKGROUND

Please describe your company and your position there.

we are an Integrated Creative Digital Agency I am Group Director for Regional Business Development and Strategy

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lizard Global, and what were your goals?

We are doing a gamified web platform with the objective of driving footfall to on-ground events

SOLUTION

How did you select Lizard Global and what were the deciding factors?

We look a number of agencies and decided to go with Lizard for a number of reason. Most importantly they understood our idea and could contribute not just from a tech angle but also could spar and help develop the conceptual part.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Develop a full gamified platform including log-in gateway, profile building, databases, email automation, rewards redemption & fulfillment

How many people from the vendor's team worked with you, and what were their positions?

CTO, CEO, Project Manager (PIC) + developer and design team of 3-4 people

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

WIP, but we are super happy with look and feel, stability and functionality

Describe their project management style, including communication tools and timelines.

They are organized and structured yet flexible at the same time.

What did you find most impressive or unique about this company?

Overall conceptual thinking combine with solid tech and realistic timelines and project management

BACKGROUND

Please describe your company and your position there.

Digital Marketing Services Senior Account Director

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lizard Global?

Mobile App and Web Application

What were your goals for this project?

Digital Product Roadmap Growth Strategy

SOLUTION

How did you select Lizard Global?

The were really good at understanding a concept quickly and presented a solution that really suited the problem. Other 3rd party providers did not match up with the quick ideation and comprehensive understanding with suggestion.

Describe the project in detail.

Scope of work entails from app conceptualization to production; which includes digital discovery, solutions proposal with options, growth discussion and presentation and evaluation.

What was the team composition?

There was a team of 3.. with one lead servicing person to synergize the comms end to end.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Digital solutions offered impressed the client and were appreciative of how intuitive the solution delivered with timeline plans to assist with the development phases taking into account future expansion options that are reasonable and long term oriented

How effective was the workflow between your team and theirs?

They are very easy to work with.

What did you find most impressive about this company?

a good work to culture balance

Are there any areas for improvement?

none at the moment

BACKGROUND

Please describe your company and your position there.

I am a Marketing Manager for an environmental services company based company specializing in hydrocarbon and hazardous waste management for the O&G and non-O&G industries.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lizard Global, and what were your goals?

To customize a tracking platform (Salesforce) based on our needs and nature of business & to manage all our Sales Activities.

SOLUTION

How did you select Lizard Global and what were the deciding factors?

Referred to by Salesforce , Singapore. Lizard Global understood our needs and requirements, were fast to developing solutions and smoother process work flow for all internal parties to understand, at the same time allowing organized way of achieving our sales goals.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope of work Salesforce CRM Setup Project Steps

1. Discovery
2. Blueprint
3. Implementation
4. Evaluation
5. Recorded Onboarding Deliverables
6. Digital Sales Process
7. Automated Document Generation
8. Automated Customer Interaction
9. Sales & Marketing Dashboard Technologies Salesforce CRM

How many people from the vendor's team worked with you, and what were their positions?

Terence, CEO of Lizard Global.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are in the phase of completion on the Salesforce configuration. At this point, we can see clearer pictures of our clients, our goals and steps to take in order to reach company's vision and mission.

Describe their project management style, including communication tools and timelines.

We have a weekly update meeting , whereby we will run through changes, progress and improvements that were done from previous weeks. There was open communication between our company and Terence to allow follow up and instant updates.

What did you find most impressive or unique about this company?

They are flexible, accommodating, and always aims to understand the core of our business. They are always finding solutions for the bigger goals not leaving out the tedious daily activities that would require record, tracking and updating.

Are there any areas for improvement or something they could have done differently?

Salesforce seemed to have handed everything over to Lizard Global, once we have signed the contract and there was no follow up from their end on client's progress or even just to check in.

BACKGROUND

Please describe your company and your position there.

This is just based off an idea, I suppose my position would be founder.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lizard Global?

To create an app.

What were your goals for this project?

Wanted to create a minimum viable product and to create proof of concept.

SOLUTION

How did you select Lizard Global?

Selected them because they had people that are actually interested in the idea we had.

Describe the project in detail.

The general idea would be an entertainment ecosystem, starting from the education aspect of things, to providing them a platform to showcase and market their works.

What was the team composition?

In total, I believe there were a minimum of 5 people that was assigned to this project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Have yet to launch it to market or pitched to investors.

How effective was the workflow between your team and theirs?

It was great.

What did you find most impressive about this company?

How managed to go above and beyond what I expected.

Are there any areas for improvement?

None that I can think of.

BACKGROUND

Please describe your company and your position there.

I am the Founder of PeopleHIve Consulting Group Sdn Bhd based in Malaysia. We provide consultancy and training services for clients especially in the field of development and HR Consulting. I am responsible for managing the business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lizard Global?

To create a mobile application for workplace culture for organisations.

What were your goals for this project?

To enable to add value to our clients while monetising our app.

SOLUTION

How did you select this vendor?

One of my good friends recommended them to me. After a meeting session, we saw that they had value creation in our proposal meeting. They are definitely not a typical app developer, but they look at how it would work, giving more ideas to meet our needs and challenges, very supportive of us, and basically we were on the same page. They are literally your business partners who develops and grow your app with you.

Describe the project in detail.

Basically they helped us to develop from zero to a beta stage mobile app on both IOS and Android.

What was the team composition?

we were assigned a project manager and technical director. The Head of BD was always asking us how it goes and super supportive.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

currently its still at beta stage and we are testing it out.

How effective was the workflow between your team and theirs?

it was good. there was open communication, meeting minutes, open discussions and very customer oriented.

What did you find most impressive about this company?

I would say their knowledge, they down to earth, practical approach, super customer oriented, looks forward and gives ideas, sharing, helps us look out on our blind spots as well And their friendliness!

Are there any areas for improvement?

might be when the app is fully developed, on what should we do and how should we go about things. what could we ask support from lizard apps, etc

BACKGROUND

Please describe your company and your position there.

Bricklinq supports owners and tenants in communications, documentation and transferable ownership of data. By analysing this data Bricklinq supports in dedicated personalized advice to safe time and money.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lizard Global?

Bricklinq needed a platform to automate all data streams including security protocol and new thoughts of functionalities to safe time and money for realtors, owners and tenants.

What were your goals for this project?

We need to lauch our platform before end 2020 with a v2 in order to become market leader and build up a new business model for the real estate market.

SOLUTION

How did you select this vendor?

Lizard Apps for us isn't just a supplier, but a true innovative thinktank. Helping us come up with functionalities but also setting focus on specific markets and helping us with all the next steps, including hosting, marketing concepts and more.

Describe the project and the services they provided in detail.

As we started out on our roadmap the first step was a brainstorm session on how the project would look like. To understand the market, but better yet understand the market needs.

From this point on Lizard Apps provided us with a timeline and scrum framework to ensure quick results for testing purposes. This helped in attracting new investors and business partners. Currently, we are in the final development stage for V1. And are looking forward to our pre-launch following soon!

What was the team composition?

The team consists of two project managers from Lizard side, multiple programmers and 2 people from Bricklinq side plus 200 test users.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Because of this approach we achieved a new business model for the real estate market. Looking different, with new insights delivered by Lizard Apps we were able to open up new markets. And currently shaving down the entire first project plan in order to make a solid impression towards our customers

How was project management arranged and how effective was it?

The lizard apps team know how to work distances. With their team all over the globe they know how to share data, get next steps done and make decisions when you as a customer don't know what to do. With a Senior and medior project manager on board, we could not fail.

What did you find most impressive about this company?

Lizard Apps makes the difference in thinking towards its customer by almost " being it's the customer" thinking ahead and coming up with solutions for upcoming challenges.

Are there any areas for improvement?

If one thing needs to improve, it would be their happy hour. When are we invited?

BACKGROUND

Please describe your company and your position there.

Skoon offers world's first battery sharing platform, the marketplace for clean energy on demand. I'm one of two founders of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lizard Global?

As a team extension for development of the marketplace and potential other adjacent software solutions.

What were your goals for this project?

Develop and launch the marketplace in a short timeframe, working with a development team that has a structure in place already and learn from their experience.

SOLUTION

How did you select this vendor?

Based on the people, the characters of those working at Lizard. Open, cooperative and passionate for the product.

Describe the project and the services they provided in detail.

Additional team members for the Skoon team, structured development in two week sprints and strong involvement in the day-to-day business.

What was the team composition?

PO as a first point of contact, who manages a team of BE, FE, design etc.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

First in the world to launch, thanks to the speed of the development team.

How was project management arranged and how effective was it?

PO manages Trello and Git, communication through Slack, very effective.

What did you find most impressive about this company?

The continuous passion for our product and personal involvement in the team are impressive.

Are there any areas for improvement?

Reporting, especially feedback loops for improvement. But it's something they're working very hard on.