What was the scope of their involvement?
I was looking for a team which would not only develop a piece of software for us but could also learn our industry, which is extremely complex. They could then help us streamline the business and act as a team member.
When Live Typing was brought in, I was very open to multiple approaches. I could have brought in someone to build a custom database or implement Zoho or another cloud solution. Live Typing listened to our needs and came up with an economical solution for us at the time. It was supposed to be a minimum viable product, but it was much better than that. Instead of customizing a complete database, Live Typing recommended a cloud CRM service called Pipedrive, which would be customized for us.
Live Typing took Pipedrive and added every customization we needed in order to make it work for us. It didn't feel like we were buying something out of the box and trying to make it work for us, like in the case of Zoho. Live Typing offered to build the system and only charge us if we approved. I saw that it was going in the right direction, and gave a green light to Live Typing. There was a lot of research required on their end in integrating apps and making elements more streamlined. Live Typing did this for us, which was a huge help.
Live Typing also created a backend database using Stripe, allowing us to accept payments in a unique way.
How did you come to work with Live Typing?
I researched 20-25 teams which I found through referrals and consulting companies.
How much have you invested with Live Typing?
The total cost of our project with Live Typing will be between $50,000 and $200,000.
What is the status of this engagement?
Because our project had a large scope, we structured in across a wide timeline and made ongoing updates to the system. We have been working with Live Typing for 3 months, and plan to maintain the collaboration for another 2.