LITSLINK— a distinguished US-based software development company—is proud to deliver superior IT services to a global clientele of over 300 customers. Our diverse expertise spans:
software development;
mobile app development;
web development;
virtual reality development;
app modernization;
optimization services;
DevOps consulting;
software testing.
And now, at the forefront, Machine Learning, Artificial Intelligence, and business automation.
In our quest for excellence, our success is driven by a seasoned team of professional developers, creative designers, and experienced IT specialists, totaling over 300 professionals. To ensure top-notch quality, we prioritize hiring senior-level professionals, ensuring a wealth of experience in every project we undertake. Plus, we carry out all processes in-house, showcasing our dedication to retain control over the entire development lifecycle.
At the core of our collaborative approach is transparency and communication. We go the extra mile to ensure product demos at the end of each sprint, 24/7 availability of a dedicated manager, on-call business trips to your location, daily commits from engineers, access to our project management system, and daily video calls with developers. Our commitment goes beyond efficient project delivery; we strive to provide cost-effective solutions that trim expenses while upholding the highest standards of quality and efficiency.
Building on our dedication to innovation, we’ve become experts in Machine Learning, Artificial Intelligence, and business automation. Our team of senior-level developers and designers leverages the latest technologies to craft reliable, fast-loading, and high-quality websites and mobile applications tailored to your specific needs.
As your strategic partner, we not only outpace the competition but also underscore the significance of our in-house processes, offering comprehensive control and expertise throughout your project.
$5,000+
$50 - $99 / hr
250 - 999
Palo Alto, CA
Founded 2014
4 Locations
Palo Alto , CA
Kyiv , Ukraine
Kharkiv , Ukraine
Kharkiv , Ukraine
Total Reviews
55
Average Referral Rating
4.8
/5
Most Common Project Size
$10,000 to $49,000
$XX,XXX – $XXX,XXX
Focus
No data have been added yet...
Highly Rated Similar Providers
LITSLINK Review Insights
Overall Review Rating
4.8
Quality
4.8
Schedule
4.8
Cost
4.6
Willing to Refer
4.8
Top Mentions
Review Highlights
Effective at Handling Complex Projects
LITSLINK has demonstrated the ability to manage and deliver complex projects, including AI, blockchain, and AR/VR development. Their technical acumen and problem-solving skills contribute to successful project outcomes.
Flexible and Adaptive to Client Needs
The team at LITSLINK is praised for their flexibility and willingness to adapt to changing client requirements and tight schedules. They often go beyond expectations to ensure client satisfaction and project success.
Challenges with Initial Cost Estimates
Some clients have reported discrepancies between initial project cost estimates and final expenses, leading to budget overruns. Clearer upfront communication and understanding of project scope could improve client satisfaction in this area.
Exceptional Client Support and Reliability
LITSLINK is known for providing exceptional support and reliability, maintaining open lines of communication and being available to address client concerns promptly. Their commitment to client success fosters trust and long-term partnerships.
High-Quality Deliverables and Client Satisfaction
LITSLINK consistently delivers high-quality products that meet or exceed client expectations. Their ability to produce functional, bug-free solutions on time has led to positive feedback and ongoing collaborations with clients across various industries.
Proactive in Providing Innovative Solutions
Clients commend LITSLINK for their proactive approach in suggesting and implementing innovative solutions that enhance project outcomes. Their ability to think creatively and offer valuable insights distinguishes them from competitors.
Web Development & UX/UI Design for Life Insurance Company
Web Design
$10,000 to $49,999
Feb. 2022 - Aug. 2024
5.0
Quality
5.0
Schedule
4.5
Cost
4.5
Willing to Refer
5.0
"We are fully satisfied with the current collaboration."
Oct 25, 2024
CEO With Maishine, New York Life Insurance Company
Maisha Mertune
Insurance
New York City, New York
10,001+ Employees
Online Review
Verified
LITSLINK provided web development services for a life insurance company. The team was responsible for building new features, implementing UX/UI designs, and creating reusable frontend components.
LITSLINK's work significantly improved the website's functionality and usability and received excellent user feedback. The team was proactive and communicative through virtual meetings, emails, and messaging apps. Their professional, solution-driven approach impressed the client.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO With Maishine of New York Life Insurance Company
Describe what your company does in a single sentence.
New York Life Insurance provides comprehensive life insurance and financial solutions to help individuals and businesses achieve long-term security.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire LITSLINK to accomplish?
We hired LITSLINK to deliver high-quality web development services, including building new features for our platform and enhancing its performance for an optimized user experience.
SOLUTION
How did you find LITSLINK?
Online Search
Referral
Why did you select LITSLINK over others?
Pricing fit our budget
Good value for cost
Referred to me
Company values aligned
How many teammates from LITSLINK were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
LITSLINK was responsible for developing custom web solutions for our platform. The key deliverables included:
Building new features according to our platform specifications
Implementing UI and UX designs using a structured design system
Creating reusable front-end components for future scalability
Enhancing system performance to improve page load times and responsiveness
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We received excellent feedback from users on the newly added features, which significantly improved the functionality and usability of our platform.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
While we didn’t require heavy project management, LITSLINK proactively followed up to ensure the developer met expectations and that we were satisfied with their performance.
What was your primary form of communication with LITSLINK?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their excellent communication during virtual meetings and proactive, solution-driven approach really shows that they are professionals.
Are there any areas for improvement or something LITSLINK could have done differently?
We are fully satisfied with the current collaboration, and we have no suggestions for improvement at this time.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Cross-Platform App Development for Software & IT Company
Application TestingCustom Software DevelopmentMobile App Development
$10,000 to $49,999
Nov. 2023 - Feb. 2024
0.5
Quality
0.5
Schedule
0.5
Cost
0.5
Willing to Refer
0.5
"I perceive their team as below par and lacking competence."
Mar 5, 2024
Product Owner & Founder, Upi
Ubs R.
Software
Washington, District of Columbia
1-10 Employees
Online Review
Verified
A software and IT company hired LITSLINK to develop a functional, cross-platform app. The team’s tasks included front- and backend development, QA testing, iteration, and deploying the app on app stores.
The client was disappointed with LITSLINK’s work. The team failed to deliver the app and mismanaged payments from the client. Their resources missed deadlines and were incompetent in terms of executing the project. They also engaged in practices described as unethical by the client.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Product owner& founder of upi
Describe what your company does in a single sentence.
Software/ Tech IT
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire LITSLINK to accomplish?
Full functional cross platform app live on app stores
Front end development
back end development
QA/ Testing
Project Management
SOLUTION
How did you find LITSLINK?
Clutch Site
upwork
Why did you select LITSLINK over others?
High ratings
reviews and completion rate on upwork and top rated badge on upwork
How many teammates from LITSLINK were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Top Notch fully functional pixel perfect, high performance, scalable & efficient cross platform app:
writing specs and executing on it
developing front end and back end
QA/ Testing
iteration and deployment
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Warning: Terrible Experience and stay away from this subpar, deceitful agency I recently had a dreadful experience with this agency, and I feel compelled to share my story to warn others. This agency not only withdrew payments from my account without my consent, but they also failed to deliver the promised fully functional app as per our contract for a fixed price of around $15k.
I possess concrete evidence to support my claims. The incompetence displayed by both their sales, project management and engineering teams, left me with no choice but to abandon the project after I saw their incompetence. Despite the positive reviews and a claimed 100% completion rate, I found their actual performance to be sub-par.
If you value your peace of mind and wish to avoid unnecessary stress, and endless scope discussions in the middle of project for no reason, I strongly advise against engaging with this firm. They are more adept at taking your money than delivering results, eventually ghosting you. This is a truly incompetent and unreliable company, capable only of handling basic, generic projects like landing pages.
I had high hopes based on their initial promises and positive reviews, but it quickly became apparent that they are nothing more than a subpar, deceitful firm. They make false commitments and manipulate information. Despite my efforts to maintain a good working relationship, their incompetent team created chaos and stress throughout the project.
Despite providing detailed design files and excel documents, their responsibility to write a proper specification and later executing on it was poorly executed. The project faced resistance and unnecessary delays from their project managers, sales leading to a two-month setback.
Despite acknowledging the incomplete work, they shamelessly requested additional funds, eventually ghosting when unable to deliver. Furthermore, it's worth noting that this agency falsely claims to be US-based, engaging in unethical practices such as lying and manipulating information through various communication channels.
I have ample proof of their deceptive actions in chats, emails, and calls. In conclusion, if you want a successful, on -time project delivery, stress-free project, steer clear of this agency.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They not only missed the deadline but also failed to deliver in accordance with the specified requirements and commitments outlined in the timeline. I perceive their team as below par and lacking competence.
What was your primary form of communication with LITSLINK?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
While there is nothing particularly remarkable, as I perceive them as incompetent, one aspect worth highlighting is their notable ability to lie and manipulate information. Their involvement in unethical business practices is especially conspicuous. Warning: Terrible Experience and stay away from this subpar, deceitful agency
Are there any areas for improvement or something LITSLINK could have done differently?
The sales and project management team should adhere to straightforward practices and refrain from engaging in unethical behavior such as lying or manipulating information. Additionally, they could enhance their team by hiring more competent engineers.
RATINGS
0.5
Quality
0.5
Service & Deliverables
Schedule
0.5
On time / deadlines
Cost
0.5
Value / within estimates
Willing to Refer
0.5
NPS
Custom Software Dev for Math Education Company
AI Development
$10,000 to $49,999
Jan. - June 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were very precise and specific in their feedback."
May 30, 2023
CIO, Mathleaks AB
Jesper Mårtensson
Education
Stockholm, Sweden
11-50 Employees
Online Review
Verified
LITSLINK developed an AI application for a math education company. They built the app and integrated equation recognition, pre-processing, deep learning, and error-handling features.
LITSLINK successfully delivered the AI model within the agreed-upon timeframe. The team maintained effective communication channels using Slack, email, and Google Meet. Their ability to handle technical debt was remarkable, ensuring a smooth and efficient project execution.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CIO of Mathleaks AB
Describe what your company does in a single sentence.
Digital Education
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire LITSLINK to accomplish?
Develop Ai solutions
SOLUTION
How did you find LITSLINK?
Online Search
Why did you select LITSLINK over others?
High ratings
Good value for cost
How many teammates from LITSLINK were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
AI Application Development for Equation Recognition and Katex Output LISTLINK built an AI application that can take images of equations as input and generate Katex output. We emphasize how it will accurately recognize equations from images using state-of-the-art computer vision techniques and then convert them into Katex format for efficient mathematical rendering.
Key features of the project included:
1. Robust equation recognition: Implement advanced image processing algorithms and machine learning models to accurately detect and extract equations from images.
2. Pre-processing capabilities: Develop techniques to enhance image quality, handle noise, and improve equation recognition accuracy.
3. Deep learning-based models: Utilize deep neural networks for training and fine-tuning models to recognize a wide range of equation formats.
4. Integration with Katex: Develop a seamless integration with the Katex library to convert the recognized equations into high-quality mathematical representations.
5. User-friendly interface: Design an intuitive user interface that allows users to easily upload images, view the recognized equations, and obtain the corresponding Katex output.
6. Scalability and performance optimization: Develop the application with scalability in mind, allowing it to handle large volumes of image inputs efficiently.
7. Error handling and feedback: Implement mechanisms to handle errors gracefully and provide helpful feedback to users in case of recognition failures.
Summary: The project was delivered on time and on budget and is now used by over 1 million users in the US and Sweden. We are very satisfied with the LISTLINKS team effort and all the technical issues that arose during the project were solved together as a team.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrates progress or success?
Weekly meetings and weekly/monthly measurements of the Ai model
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were very precise and specific in their feedback. Communication took place over Slack, via email and Google meetings. Any technical issues that arose were resolved even though the project was high-tech and complex. Very friendly and professional!
What was your primary form of communication with LITSLINK?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Technical debt
Are there any areas for improvement or something LITSLINK could have done differently?
No, not really...
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
UI/UX Design for SaaS Company
UX/UI Design
$10,000 to $49,999
June - Nov. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
4.5
''Thanks to LITSLINK’s work, we made our internal developer’s work much easier.''
Nov 25, 2022
CEO, My Deal File
David Altman
Software
Calabasas, California
1,001-5,000 Employees
Phone Interview
Verified
A marketing SaaS company hired LITSLINK to design the UI/UX for a product they wanted to develop. They did a business analysis and collaboratively assessed the client's ideas.
LITSLINK's work enabled the client's developer to understand better what they were looking for. Using Slack and Google Meet as the main tools, they led a communicative process to deliver everything on time. The client also praised LITSLINK's personable approach.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the founder and CEO of a marketing SaaS company focused on the real estate industry.
OPPORTUNITY / CHALLENGE
What challenges were you trying to address with LITSLINK?
We needed help creating the UI/UX of a product we wanted to develop.
SOLUTION
What was the scope of their involvement?
Using Figma as their main technology, LITSLINK did UI/UX design for us based on business analysis and the ideas I had in mind, which we assessed collaboratively. Their work also included defining user personas.
What was the team composition?
We worked with around three members of their team on a daily basis, including a UI/UX, a business analyst, and a project manager.
How did you come to work with LITSLINK?
I found them online when researching a tech company, and we chose them because they were local and had good reviews.
How much have you invested in them?
We spent $30,000–$35,000 with them.
What is the status of this engagement?
We worked together from June–November 2022.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Thanks to LITSLINK’s work, we made our internal developer’s work much easier in terms of understanding the writing and design we were looking for.
How did LITSLINK perform from a project management standpoint?
They delivered everything on time. We had in-person meetings, Slack, and Google Meet.
What did you find most impressive about them?
We felt comfortable working with them throughout the project.
Are there any areas they could improve?
The initial quote they gave us was about $15,000, but we ended up investing around double that, but we understood that because our project was difficult. I wish they could’ve fully understood what we wanted to do upfront to avoid that issue.
Do you have any advice for potential customers?
Be clear with what you’re looking for and ensure that they understand it.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.5
NPS
Game Dev for Ed-Tech Company
Mobile App Development
$10,000 to $49,999
May - Dec. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The management team was always responsive and helpful with any request or questions we had during work."
Nov 10, 2022
CTO, Ed-Tech Company
Gal Oron
Education
Tel Aviv, Israel
1-10 Employees
Online Review
Verified
LITSLINK provided game development for an ed-tech platform. They worked on the project from beginning to end, designing scenes, creating Unity Prefab, and developing the game using Construct.
Thanks to LITSLINK's work, the client garnered 100 users and expects 1,000 more next year. They communicated effectively and promptly via Slack and Jira, establishing a seamless workflow. Their team was always available for the client whenever it was necessary.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the CTO of the company, responsible for the development of our product. We are an EdTech company, teaching financial literacy through games.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire LITSLINK?
We had a beta version of our game built in Construct 2, and needed to transfer it to Unity. We didn't have enough experience with Unity on our team, so we needed someone with more experience to help us build the project from scratch.
SOLUTION
How did you select this vendor and what were the deciding factors?
We searched on Upwork for Unity developers and shortlisted a few. After interviewing them, we chose LITSLINK based on their past projects and cost estimate.
Describe the project in detail and walk through the stages of the project.
We started out with a shorter version and extended the project as we went along. We only needed the Unity developer at first, as we had the graphics and design provided by us. The developer was responsible for everything on the Unity side, from scene and prefab creation and architecture, to cross-platform capabilities.
How many resources from the vendor's team worked with you, and what were their positions?
We started out with one programmer which was managed by us directly, and at later stages took on another temporary programmer for some necessary Web development for the program. They also provided us with senior programmers for advice and help on specific complex tasks.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The project was slightly delayed, mostly because of our increasing scope. But we managed to test and deliver the first version on time, and is now being played by hundreds of students, with thousands more planned this year.
How effective was the workflow between your team and theirs?
The workflow was very effective as I was allowed to work directly with the programmer. The tasks were handled in JIRA, and we talked on Slack daily. The developer made sure to keep us up to date with any delays or complications, and always checked that he was on schedule. The management team was always responsive and helpful with any request or questions we had during work.
What did you find most impressive or unique about this company?
They were available for any question or request, and it felt like they always had skilled developers at the ready for any project.
Are there any areas for improvement or something they could have done differently?
Some of the team members did not speak English natively, and were not very practiced at speaking. The company and employees were aware of this, and although we were hesitant at first, it didn't hinder our progress in any way.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
"Always available and making sure everything is according to schedule"
Cost
5.0
Value / within estimates
"Very fair cost per experience of developers"
Willing to Refer
5.0
NPS
Custom App Development for Real Estate Company
Custom Software Development
$200,000 to $999,999
Jan. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We are very happy with the progress so far."
Nov 4, 2022
CEO, Mainframe Real Estate
Sean Frank
Real estate
Orlando, Florida
51-200 Employees
Online Review
Verified
LITSLINK provides custom software development services for a real estate firm. They're helping the client build two custom apps from scratch: a backend system and a web app.
The project is still ongoing, but the client has been pleased with the progress and how everything's being handled. LITSLINK works in an organized manner and utilizes various communication tools to keep the client constantly updated. They're also results-driven, open to feedback, and team-oriented.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the founder and CEO of Mainframe Real Estate in Florida.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire LITSLINK, and what were your goals?
Our company hired LITSLINK for the development of two custom application for real estate. One was for a back-end system and the other was for website application for consumers.
SOLUTION
How did you select this vendor and what were the deciding factors?
I initially used LITSLINK for a design project only, but then started working with them for the development of our website application. I was so impressed that we then hired them for the back-end application as well.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
They did a lot for our projects, including design, documentation, development, project management and more. Both projects had slightly different approaches, but LITSLINK had a very organized approach to how to manage each project in an organized manner.
How many people from the vendor's team worked with you, and what were their positions?
We have worked with many people from their team including project managers, business analysts, designers, front-end developers, back-end developers, server specialists, and more. The great part about their team is that they have people that specialize in everything, even if you only need someone for a short period of time, like with our server set up, for example.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Both projects are currently in development, but we are very happy with the progress so far. The results of the work are exactly what we are looking for because their planning and communication are so good.
Describe their project management style, including communication tools and timeliness.
Constant communication is a big part of their work style, and we keep in touch through Slack and regular video meetings on Google Meet.
What did you find most impressive or unique about this company?
Some other companies don't really listen, or ultimately want to follow their idea or path. LITSLINK has always made our vision and goals a priority. Their team works together so well.
Are there any areas for improvement or something they could have done differently?
Compared to other companies and developers, I think LITSLINK is top notch.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
AR & VR Dev for Social Inter-Reality Game & Metaverse Co
AR/VR Development
$10,000 to $49,999
Aug. 2022 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
4.0
Willing to Refer
5.0
“They’re outstandingly professional.”
Oct 19, 2022
Founder & CEO, Karma the Game of Destiny, Inc
Rene Reyes
Gaming
Yonkers, New York
1-10 Employees
Phone Interview
Verified
LITSLINK provides support for a frontend development project for an immersive adult game platform. They work on the metaverse side, doing 3D VR and AR development using Unity.
Thanks to LITSLINK, the client has successfully resolved four major challenges. The team has done a great job, and they’ve managed the project well. They also communicate effectively through Slack and keep an outline of the project using Trello. Overall, customers can expect a seamless experience.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the CEO and founder of an application for adults to meet in gamified classified advertising with 3D, AR, and metaverse functions.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with LITSLINK?
I needed help with frontend development in Unity.
SOLUTION
What was the scope of their involvement?
LITSLINK has provided support staff. We initially had a couple of meetings, and they told me they had the personnel to provide. They gave me a rate, and we agreed on a start date. I’ve worked with LITSLINK on the app’s challenges, and they’ve helped me resolve them.
They’ve worked on the metaverse side, which is an immersive 3D VR. They’ve also tested the network ability with our API, created a few trigger events, and produced a demonstration in third person so we could distribute it as a demo in console view. Additionally, LITSLINK has done other open-ended tasks, provided me with files for future use, and done timing on the transition screens.
What is the team composition?
I work with a mid-level Unity developer.
How did you come to work with LITSLINK?
I met them through LinkedIn and interviewed a few companies; the decision was between them and another company. When I needed the service, they had someone, and the other company didn’t. In the end, it came down to that.
How much have you invested with them?
I’ve spent about $15,000.
What is the status of this engagement?
I started working with them in August 2022, and the project is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They’ve dealt with four challenges and resolved all of them. Overall, they’ve done an excellent job.
How did LITSLINK perform from a project management standpoint?
We’ve gone over budget by two weeks. However, it’s partly because they needed a two-week termination timeline, and we weren’t finished. I planned for six weeks, but the project went to eight. Since there was more work to do, it’s hard to say it was because of them.
Our main form of communication is Slack, and we’ve used Trello as an outline for the project.
What did you find most impressive about them?
They’re outstandingly professional.
Are there any areas they could improve?
No, they don’t need any improvements in their processes.
Do you have any advice for potential customers?
Make sure you have outlines and work with the project manager and developer.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Rebranding for Scholastic Sports Software Platform
IT Staff Augmentation
$50,000 to $199,999
Jan. - Sep. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"They provided solid work that improved the codebase."
Sep 7, 2022
CTO, Scholastic Sports Software Platform
Anonymous
Software
New York City, New York
11-50 Employees
Online Review
Verified
LITSLINK supported the website rebrand of a scholastic sports software platform. They developed and implemented a new UX/UI strategy through the utilization of PHP and Ruby on Rails.
LITSLINK was able to deliver the project before the deadline, which contributed to the client's satisfaction. The team was highly effective with their approach to communication, and internal stakeholders were particularly impressed with their agile resource scalability.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the CTO of a scholastic Sports & Activity software platform.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire LITSLINK?
We hired Litslink to complete the rebranding of two software platforms we acquired written in PHP and Ruby to our branding.
SOLUTION
How did you select this agency and what were the deciding factors?
We sent an RFP to several firms and through discussion and review decide to go with Litslink.
Describe the project in detail and walk through the stages of the project.
They provided a full development team consisting of a PHP developer, a Ruby developer, a designer, a business analyst, and a project manager. Their first step was reviewing the platforms and formulating a plan for the rebranding. They then worked with our internal design team to lock down the UX/UI changes for each platform and page. They then executed on the project for several months. Finally, they supported the rollout of each rebranding.
Describe the recruitment process in detail.
We sent an RFP to several vendors we had either worked with in the past or were recommended to us. We then met with each to assess their team and capabilities to deploy quickly. From there we went to legal to ensure we were adequately covered given the sensitive nature of our platform's data. Finally, we talked with the team and made and ultimate negotiation on price.
RESULTS & FEEDBACK
Can you share any outcomes from the engagement that demonstrate progress or success?
The project was shipped within two weeks of the original estimated timeline which was projected 6-months in advance. A 14 day miss on a nearly seven month long project is great in my experience.
How effective was the workflow between your team and theirs?
Highly effective. There was daily communication between our team leads and week full team collaboration.
What did you find most impressive or unique about this company?
Their ability to quickly swap talent if they were not meeting our expectations.
Are there any areas for improvement or something they could have done differently?
No, there is not.
RATINGS
5.0
"Great experience. Very happy with our outcomes."
Quality
5.0
Service & Deliverables
"They provided solid work that improved the codebase."
Schedule
5.0
On time / deadlines
"Everything was smooth."
Cost
4.0
Value / within estimates
"There are cheaper firms, but Litslink provides quality at a reasonable price point."
Willing to Refer
5.0
NPS
"I already have.
Software Development Services for Healthcare Startup
Custom Software Development
$50,000 to $199,999
July 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“I’ve been pleasantly surprised with them; frankly, I rely on them more than I thought I would.”
Mar 4, 2022
Director of Engineering, Tembo Health
Joshua Kibbey
Healthcare
New York City, New York
11-50 Employees
Phone Interview
Verified
LITSLINK provides development support for a healthcare startup. Their work involves developing the firm’s internal dashboard and creating customer-facing apps. They mainly use Vue.js, Firebase, and Figma.
The company has been able to launch three apps; one more is on the way. LITSLINK’s project management skills have been praised highly. They communicate well on Slack and Zoom. The client is also happy with the designers assigned to them. Overall, the engagement has been successful.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the director of engineering at Tembo Health. We’re a venture-backed startup out of New York City focused on the senior living healthcare space.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with LITSLINK?
We’ve done a number of projects with LITSLINK. Essentially, they’ve helped us build our internal dashboards and infrastructure. They’ve also developed our B2B customer-facing dashboard and apps.
SOLUTION
What was the scope of their involvement?
LITSLINK developed our internal dashboard from scratch. Our teams iterated the development using an agile approach. They also helped design it along the way. To do these, we created high-level product requirement documents that they used as a starting point.
After that, I gave them descriptions of what we wanted to do. We then worked with their product designer and came up with sketches that we showed to our team. From there, we iterated on the process and developed the product.
At present, we’re still deep in the process. Our teams have essentially created dashboards to manage our end customers; we’ve also created dashboards that enable our customers to self-manage. On top of that, LITSLINK has helped us create apps that allow our customers to make urgent telemedicine care calls to us. Moreover, the team has also created software for our clinicians to receive those calls and visits.
In terms of tech stacks, LITSLINK has used Vue.js for the development of a single-page app. They’ve also used Cypress for testing. Internally, they use Firebase in their testing environment; they also host their own development environment. Meanwhile, the designers use Figma.
What is the team composition?
We work with a product designer, a project manager, and a group of developers. The designer helps us with the UI/UX of the apps and dashboards.
How did you come to work with LITSLINK?
I searched on a number of places, including Upwork and Clutch. I also used LITSLINK before on a small project. They were one of the finalists when we searched for vendors. We ended up going with them since they had the capabilities we needed; we also felt comfortable in their ability to execute what we were trying to accomplish.
How much have you invested with them?
We’ve invested around $120,000.
What is the status of this engagement?
We started working with them in July 2021, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
I don’t have specific customer-facing metrics, but we’ve launched three apps in production with LITSLINK since July 2021. A fourth one is about to launch next week. Moreover, I’ve also signed some new customers.
How did LITSLINK perform from a project management standpoint?
LITSLINK’s project management has been great. I’ve been pleasantly surprised with them; frankly, I rely on them more than I thought I would. Our primary communication tool is Slack, and we also do Zoom meetings from time to time.
What did you find most impressive about them?
The team’s overall management and designs are impressive. I’ve worked with two of their designers, and I’m happy with both of them. On top of that, I’m also pleasantly surprised by their engineers.
Are there any areas they could improve?
I initially didn’t like one of their original engineers. However, they quickly fixed that.
To be fair, this thing often happens, especially since I’m picky. They’ve handled this situation well.
Do you have any advice for potential customers?
Be clear about your expectations; be direct and explain what you’re looking for and what you need. Moreover, don’t try to outsmart yourself and be clever. Sometimes, when people try to hire a team, they try to be tricky about it. Instead of doing that, just pick out people that are competent — that’s it. There’s no silver bullet for hiring people.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile & Cloud-Based App Dev for App Platform
Mobile App DevelopmentWeb Development
$10,000 to $49,999
Dec. 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
“LITSLINK’s mobile development and backend solutions have been done in a professional manner.”
Jun 8, 2021
Founder, App Platform
Anonymous
Other Industry
London, England
1-10 Employees
Phone Interview
Verified
LITSLINK provides development services for a mobile app. They’ve taken over an incomplete app and developed it to completion. They’ve also developed a cloud-based web app and connected it to the mobile app.
The app developed by LITSLINK has professional quality, and it is now live on the app stores. The team is great at project management, and their work is stable and consistent. Clients can expect a partner with the ability to adapt their size according to their needs.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the founder of a mobile application platform with a web app integration.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with LITSLINK?
We needed to have mobile and web apps developed.
SOLUTION
What was the scope of their involvement?
Initially, we provided LITSLINK with wireframes and documentation. The mobile app development had already started before they joined the project, and it was in the first stages, so they continued the development. They also developed the cloud-based backend web services from scratch and connected the mobile app and the cloud services.
The mobile app has been developed in React Native and is available for iOS and Android. The QA is handled in-house, but LITSLINK provides ongoing maintenance services, including adding features to the app.
What is the team composition?
We work with 3 people from LITSLINK: a frontend developer, a backend developer, and a project manager.
How did you come to work with LITSLINK?
I found them on Upwork.
How much have you invested with them?
We’ve spent around $48,000.
What is the status of this engagement?
We started working together around December 2019, and our engagement is ongoing. The app went live in September 2020, but we’re still working on some elements and adding new features.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
LITSLINK’s mobile development and backend solutions have been done in a professional manner.
How did LITSLINK perform from a project management standpoint?
LITSLINK does a good job of project management. We have access to the project manager and the developers, and we communicate via Slack, email, and phone.
What did you find most impressive about them?
LITSLINK is stable and consistent, and they have the ability to extend the size of their team when needed.
Are there any areas they could improve?
They could’ve included the project manager in their initial pricing.
Do you have any advice for potential customers?
Be clear about your specifications and requirements. The clearer you are, the better the project is going to be. Decide who the product owner is, as it will determine the approach taken.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
Locations (4)
530 Lytton Ave 2nd floorPalo Alto, CA,
United States94301
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