LinkSolution

BACKGROUND

Please describe your company and position.

I am a department head at Renova Tu Vestidor

Describe what your company does in a single sentence.

Its a social marketplace

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LinkSolution to accomplish?

• Solves the RRHH problems
• Increase the quality of the team
• Reduce time of resolution

SOLUTION

How did you find LinkSolution?

Referral

Why did you select LinkSolution over others?

• Close to my geographic location
• Good value for cost
• Referred to me

How many teammates from LinkSolution were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team is in charge of answering questions, almost 100 a day.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improving of the resolution time, first response time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We work with an strong team, always on

What was your primary form of communication with LinkSolution?

• Virtual Meeting

What did you find most impressive or unique about this company?

They make us feel unique and important

Are there any areas for improvement or something LinkSolution could have done differently?

Not for now