What evidence can you share that demonstrates the impact of the engagement?
Users continue to praise the app and say it feels very intuitive. They say that the app’s UX flows and using the app doesn’t feel awkward—more adherent to Android configurations. Our customers love the push notification feature and lilcodelab’s design choices are highlighted through the app’s usability.
How did lilcodelab perform from a project management standpoint?
When we were working with them daily, they conducted weekly check-ins with us to scope the priorities for the week. They communicated very clearly if the work was going to be too much or too little. They made sure to be upfront about pushing back deadlines if other work was going to take longer and gave honest estimates.
At the time, we used Basecamp to manage the projects, Skype video calls for meetings, and chatting on Slack for small bugs that arose. We currently use the same communication methods for new projects.
What did you find most impressive about them?
Lilcodelab's team really feel like they care about the product which was a huge welcome. They want to create the best product possible which was very refreshing to see from outsourced work. We go back and forth to find out what’s going to be optimal or what's best for the users. They are insightful and give us valuable feedback from an Android perspective.
They are always a pleasure to work with and I meet with them in person. They were very friendly— we bonded over beer and technology.
Are there any areas they could improve?
We oversaw the entire communication process in the beginning, which made us fumble a little bit to figure out the right way to communicate with them.
If they could provide the best communication method for them from the start, it would help start projects faster.
Do you have any advice for potential customers?
Ask them what they think of everything as they are reserved until you ask. They have a ton of great opinions on things in terms of product, UX, and code style. Make sure that it's more of a dialogue, this is where their value lies.