Product Innovation / UX, Design & Development

Gold
VERIFIED

A digital product innovation studio in London. We combine expertise in UX, UI design and web/mobile development to help you conceive, build and steer digital products.

 
$10,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2008
Show all +
London, United Kingdom
headquarters
  • Unit 29, Finsbury Business Centre, 40 Bowling Green Lane
    London EC1R 0NE
    United Kingdom

Portfolio

Key clients: 

John Lewis PayPoint CAP HPI Investec KPMG Action for Children Comic Relief Drinkaware House of Commons Euromoney Imperial College London UCL

Cap HPI - UX and UI Design for a B2C car management app Image

Cap HPI - UX and UI Design for a B2C car management app

We worked with Cap HPI to research, validate and design a B2C product to extend their service offering.Customer research and interviewsFull design product design languageCustomer facing marketing graphics and custom animations

Dots by Action for Children - A new web platform for a UK charity Image

Dots by Action for Children - A new web platform for a UK charity

A parenting advice platform created by Action for Children aiming to give good advice for parents with young familes. We got invovled to help test, validate and prototype the idea as well as proceed forward into design and build Strategy, validation and user research Full UX and design Front-end templating Wordpress setup and customisation Continued support and feature development

href="https://wearelighthouse.com/our-work/dots-action-children/" rel="nofollow">https://wearelighthouse.com/our-work/dots-action-children/
Propio - UX and design for a property investment startup Image

Propio - UX and design for a property investment startup

We worked with Propio to redesign their customer facing website as well as rework the UX and UI of their bespoke investment platformUX and UI design systemFront-end developmentProduct strategyhttps://wearelighthouse.com/our-work/propio/

ChargeNow - UX / UI / Development for BMW's electric charging startup Image

ChargeNow - UX / UI / Development for BMW's electric charging startup

We work on a retained basis for this BMW subsidiary across their suite of products, apps and website. Building and maintaining a complete system across all apps and productsWhite labelling systems for third party partners (VW, Mercedes, Audi)Design sprints for new product innovation

Showcaser - UX and UI design for a social video platform Image

Showcaser - UX and UI design for a social video platform

Our work with Showcaser saw us refactor the product's UX, create a consistent UI design system and create a more engaging customer facing front-end.Rework the entire product UXCreate a product UI systemDesign the customer facing marketing sitehttps://wearelighthouse.com/our-work/showcaser/

Drinkaware - Various UX,  design & development projects Image

Drinkaware - Various UX, design & development projects

We worked with the Drinkaware team to plan and design a tool to help the general public understand the nutritional content of their alcoholic drinks.UX and designFront-end templatingIntegration of third party APICustom illustrations and icon set https://wearelighthouse.com/our-work/drinkaware/

BandWagon - UI Design for a live music platform Image

BandWagon - UI Design for a live music platform

We built v1 of BandWagon all the way back in 2011 and came back on board to breathe some new life into the visuals for the platform in 2018.https://wearelighthouse.com/our-work/bandwagon/

SceneIt - Startup product design and development Image

SceneIt - Startup product design and development

We helped the founders of this ambitious travel startup test and validate their idea before designing and building the system from the ground up. Prototyping and detailed product scopingFull UX and UI designBespoke platform developmentPost-launch steering and iterative improvement https://wearelighthouse.com/our-work/sceneit/

Blank Rail - Design and Devleopment of a fashion MVP Image

Blank Rail - Design and Devleopment of a fashion MVP

We worked with Blank Rail to launch the MVP of the startup's fashion wishlist toolUX and product designFull web application buildProduct browser extensionhttps://wearelighthouse.com/our-work/blank-rail/

Connect - Product design and development for an innovative research company Image

Connect - Product design and development for an innovative research company

A bespoke tool created to completely digitise the workflow of a market research company working with large names like the BBC, Google and eBay.Workshopping and wireframing the potential solutionCreation of modular UI kitFull front and back-end developmenthttps://wearelighthouse.com/our-work/revealing-reality/

Event Safety Plan - Product Design and Build for a SaaS Platform Image

Event Safety Plan - Product Design and Build for a SaaS Platform

We helped scope, design and build the MVP of Event Safety Plan and in the years since have consistently worked with the founding team to build new features and extend the product as more users came on board.Full UX and UI designFront and Back-end developmentProduct strategy and steeringSprint-based continuous improvement

rel="nofollow">https://wearelighthouse.com/our-work/event-safety-plan/
Dealogic - Web Design & Development for a Global Financial Company Image

Dealogic - Web Design & Development for a Global Financial Company

A global organisation providing financial data and software we came on board to completely redesign and redevelop Dealogic's corporate website. Full design and UXFront and back-end developmentWordpress install and customisationIntegration of third part APIsContinued support and maintenance https://wearelighthouse.com/our-work/dealogic/

Reviews

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Software Management System for Event Safety Service

"The team at Lighthouse London is technically brilliant and wonderfully honest."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2016 - June 2019
Project summary: 

Lighthouse London developed a software system to manage safety documentation. They also provided digital business strategy consultation. 

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Andy Barnes
Director, Event Safety Plan
 
Verified
The Review
Feedback summary: 

The product has been a success for the client. It has increased efficiency within the business. Lighthouse London challenges their clients, pushing them to achieve the best work. They're a skilled development resource. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Director of Event Safety Plan, a company offering event safety services to the creative industries.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lighthouse London?

Develop software to aid users create & management their safety documentation. Consultation on digital business strategy & development.

What were your goals for this project?

To create a software product unique in the events industry.

SOLUTION

How did you select this vendor?

We spoke to around 6 digital development agencies but Lighthouse were the only ones who took the time to walk through our product ideas with us... And explain to us how we were going all about it wrong and needed to think cleverer (and leaner!) with our development strategy.

Describe the project and the services they provided in detail.

They helped us from initial development ideas through to pushing live our first product, and then several years of consultation and development as we continued to develop the software to our users needs.

What was the team composition?

A lead developer, who also became our main account manager. Support from directors and the wider UX / Design team as required.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We've managed to build a reasonably successful service business off the back of the software product which gives us a unique edge in our industry niche.

How was project management arranged and how effective was it?

We developed an effective system of planning our development tasks with our lead developer and then ensuring they were delivered on time & on budget.

What did you find most impressive about this company?

The team at Lighthouse London is technically brilliant and wonderfully honest. Ready to challenge and push us.

Are there any areas for improvement?

These days they sometimes need some more permanent backend developer resource.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Effective once parameters were agreed.
  • 5.0 Cost
    Value / within estimates
    Cost effective compared to similar agencies.
  • 5.0 Quality
    Service & deliverables
    We've had the work technically reviewed and the reports have been excellent.
  • 5.0 NPS
    Willing to refer

Web Design for Travel Guide Business

"They were responsive and easy to deal with, in addition to providing good value for my money."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2016 - Ongoing
Project summary: 

Lighthouse London designed a website and CMS for a travel business. They prioritized searchability and ease of maintenance during the design process.

The Reviewer
 
1-10 Employees
 
London, England
Tremayne Carew Pole
Founder, Hg2
 
Verified
The Review
Feedback summary: 

Internal stakeholders are thrilled with the site’s visuals and report seeing perpetually growing traffic. Lighthouse London established smooth cooperation through prompt responses and a digital management tool. Their price-quality ratio is particularly noteworthy.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the founder of Hg2, a digital content agency and travel guide business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lighthouse London?

I needed to come up with a compelling design and look and feel for a brand-new website.

What were your goals for this project?

I set out to create a shop window that boosted brand awareness and housed all our travel content and imagery.

SOLUTION

How did you select this vendor?

They were a recommendation, and then I sent out a competitive tender.

Describe the project in detail.

They designed a look for my new web platform and CMS that was easily searchable and simple to maintain.

What was the team composition?

I’m working with a senior developer, an assistant developer, and a UX designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I now have a brilliant looking site that sees continually increasing traffic. I can't recommend them highly enough.

How effective was the workflow between your team and theirs?

It was simple and easy to manage using Basecamp.

What did you find most impressive about this company?

They were responsive and easy to deal with, in addition to providing good value for my money.

Are there any areas for improvement?

No, not that I saw.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UI/UX Design for Video Interview Tool

"We’re very happy with the outcome."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
June 2018 - Jan. 2019
Project summary: 

Lighthouse London did UI/UX design to improve user journeys.

The Reviewer
 
11-50 Employees
 
London, United Kingdom
Michelle Parsons
Co-Founder and Product Manager, Showcaser
 
Verified
The Review
Feedback summary: 

Their designs have generated positive feedback as they’ve helped to move the solution from MVP toward production. Expect Lighthouse London to communicate freely and offer useful advice on the best design ideas.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the co-founder and product manager for Showcaser, a new and growing video interview tool.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lighthouse London?

We wanted to ensure our transition from MVP to production had the necessary design elements to ensure customers would enjoy using our website.

What were your goals for this project?

We wanted an improved user journey and better UI/UX for our production release.

SOLUTION

How did you select this vendor?

We selected Lighthouse after having met with several design houses. They were just right in terms of their experience, passion, ability to collaborate, and price point.

Describe the project in detail.

They handled the concept and design in a very collaborative way. They worked to understand our product before making it better.

What was the team composition?

They had a staff of three working closely with us, but we believe there were more behind the scenes helping out with opinions and maximizing the feedback loops.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We've been receiving great feedback on their designs. We’re very happy with the outcome.

How effective was the workflow between your team and theirs?

We enjoyed excellent communication. They shared their vision with us.

What did you find most impressive about this company?

They were helpful in pushing back on concepts when they knew a better or more elegant solution.

Are there any areas for improvement?

We might have used an additional kick-off workshop.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer
Verification

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Verification Level
Gold
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
United Kingdom
ID
08718586
Date of Formation
Oct 4, 2013
Payment & Legal Filings
International Credit Risk Assessment

Per our methodology, the International Credit Risk Assessment rating is determined by our analysis of a credit report and third-party data.

Very Low Risk
Last Updated
Jul 30, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
13
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
September 11, 2019