Digital Platform Provider

LI Labs is an Australian-based digital platform provider with a purpose to deliver small to medium businesses the right platform that help achieve customer expectations.

Our focus is on small to medium businesses to help them become digitally ready and offer the right customer experience, while fulfilling the business goals. Our expertise is on digital platforms ranging from Web to Mobile to Mixed Reality and the technologies that enables the capabilities for these platforms.

Mission

Help businesses deliver better customer experience through the use of digital technology, elevating existing business operations and business data to a more useful proposes.

Services We Offer:

Web Design and Development

Developing Websites that offer the right blend of creativity and customer experience focusing on conversions for your business.

Mobile Application Design and Development

Bringing your idea to life that will win the target market through effective user experience and creative solutions.

Commerce Platforms

We offer online shopping experience that is seamless and comprehensive to your customers, which will result in customer retention and increase in bottom-line

Application Development

App solutions that will bring together your business processes and customer expectations to one platform with the aim to increate the bottom-line and reduce operational costs.

Business Consulting Services

Every business is unique in their approach and capability of adopting digital technology, we will help you formulate your own digital roadmap that suite your business and customers.

 
$5,000+
 
$25 - $49 / hr
 
2 - 9
 Founded
2018
Show all +
Beaconsfield, Australia
headquarters
  • Beaconsfield, VIC 3807
    Australia

Portfolio

Key clients: 

Phoenix Osteopathy 

Stockdale Property (Luxus Dickson)

TP Dynamics 

Boolean Engineering

Angela Sav Designs 

Margosa Graphite

 

Boolean Engineering Image

Boolean Engineering

Customer: Boolean Engineering, is a consultant electronic manufacturing company based in Victoria.

Industry: Electronics / Manufacturing

Challenge: Boolean Engineering was having a legacy design and technology digital platform that did not provide a logical information architecture suitable for users as well as SEO. It was also lacking the effective user experience and design.

Opportunity: Boolean

Engineering wanted a Website that is high in user experience and optimised information architecture for easy navigation for user as well as SEO purposes.

Solution: LI Labs designed a one-page brochure style Website that will be easy for mobile-based users to navigate and gain access to the essential information from one engagement.  The information architecture and the navigation were optimised to enable better SEO capability.

Outcome: Boolean Engineering is offering a much faster and engaging platform to their customers with higher number of enquiries on their products.

Service: Creative UI/UX | Web Design and Development | SEO

Luxus Dickson Image

Luxus Dickson

TP Dynamics Image

TP Dynamics

Phoenix Osteopathy Image

Phoenix Osteopathy

Reviews

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Website & Logo Design for Osteopathy

“LI Labs was the only company to quote me that really took the time to try and understand my business.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May - June 2019
Project summary: 

LI Labs designed and developed an osteopathy website. The site featured a polished design, showcased the practice’s defining strengths, and integrated with Cliniko to manage online booking.

The Reviewer
 
1-10 Employees
 
Melbourne, Australia
David Cork
Osteopath & Owner, Phoenix Osteopathy
 
Verified
The Review
Feedback summary: 

Throughout the design process, LI Labs remained receptive to feedback and regularly incorporated comments into their next builds. They took the time to explain their design choices and were invested in the business’s success. In the end, they delivered a good website.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Phoenix Osteopathy is a small osteopathy (healthcare) practice that provides professional and personalized musculoskeletal injury and pain management. I am the owner and osteopath at the practice.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire LI Labs?

I hired them to design my website and integrate it with Cliniko patient management software for online booking. They were also responsible for our logo and business card designs.

What were your goals for this project?

My goal was to have a new website for my business that was professional and polished and gave an impression of the business’s strengths and unique selling points. I wanted a home page, osteopathy page, practitioner profile page, new patient information page, and “book now” button that would be integrated with Cliniko.

SOLUTION

How did you select this vendor?

LI Labs was the only company to quote me that really took the time to try and understand my business. LI Labs came and spoke to me in person and got an understanding of the core values of my business.

Describe the project in detail.

Throughout the development of the website, business logo, and business cards, LI Labs regularly was open to my feedback. They would then alter the project, taking into account this feedback. They took the time to explain why they had recommended certain aspects to the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I’m very happy with the website.

How effective was the workflow between your team and theirs?

Communication, scheduling, and more were done by email and phone most of the time. If there were any pressing issues, Mark (Managing Director, LI Labs) would call me in person. Communication and scheduling were excellent.

What did you find most impressive about this company?

I was impressed with their willingness to spend extra time to understand the business and their iterative approach using regular customer feedback. They explained the reasoning behind their design decisions and were dedicated to getting the best possible outcome for the project.

Are there any areas for improvement?

None that I can see.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer