Lexogrine

Please describe your company and your position there.

I'm the Brand Manager of Fragbite - The leading esports media company in the Nordics

For what projects/services did your company hire Lexogrine, and what were your goals?

We reached out to Lexogrine after we received heavy recommendations from people involved in the esport ecosystem. Our goal was to give our product Fragleague, the biggest esports league in the Nordics, a brand lift and improve our look and feel during our live broadcasts.

One of our core necessities was also that the product needed to have a backend solution that we could use across the entire organization that enables us to work seamlessly with our global team members.

How did you select this vendor and what were the deciding factors?

We asked around to see what solution similar companies were using and we quickly realized that Lexogrine could offer us the solution we were looking for. After our initial meetings with the Lexogrine team they showed and proved that they were THE team to work with. Their expertise and professionality were on another level.

It was clear from the beginning all the way to the end that they would guide and help us through all the steps in the process and they even challenged our ideas to enable us to reach the best possible outcome together. This was a true partnership in all ways.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an initial meeting with their team where they explained what they could offer us and how the entire process would look like. We even got shown how the product could look and how the backend would work. We also got informed about all costs related to the project and all potential ways where we could utilize every available function to improve our quality of life while using the product.

After receiving our asset toolbox and brand guidelines they came back with a draft of the entire project which we could provide feedback on. After doing our wanted changes we moved into the development phase and we were informed about the progress all the way.

For us, it was important that Lexogrine understood what our brand should look like and feel like. This was taken into consideration throughout the entire process. When the design and development phase was over we received an onboarding from the Lexogrine team where they explained and showed us all aspects of implementing and using our new product.

How many people from the vendor's team worked with you, and what were their positions?

We were in direct contact with at least four people from the Lexogrine team. Every single person involved from Lexogrine added their expertise and enabled us to get answers to all our questions directly from their expert. We talked to their CEO, designer, developers and their client success specialist who guided us through the process.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After premiering our new product during our broadcast we have added a lot of production value to our live broadcasts. The look and feel have been upgraded immensely and we are now using a top-of-the-line solution that can be found be used by all the big giants in our ecosystem.

We have received a lot of great feedback from our partners that we are working with during our broadcasts and the backend has saved us a lot of time. We now also have better opportunities to showcase our commercial partners and integrate them into our live broadcasts in a much better and easier way. The scalability this product offers us have already helped us to get additional revenue from our partners.

Describe their project management style, including communication tools and timeliness.

We were guided throughout the entire process and the Lexogrine team was always available for questions when needed. They offered us multiple ways of communication so we could pick what was best suited for us. This made us feel secure and well taken care of throughout the entire process.

The fact that every single person that added value to the final product was available for direct contact gave us quick answers directly from the experts in a way where we could understand everything.

What did you find most impressive or unique about this company?

What impressed me the most was the service level we were given. It's rare to feel this well taken care of. It was obvious that Lexogrine wanted to create the best possible solution customized for us. This was not just a customer-seller relationship, it was obvious that we created this together in a true partnership.

Are there any areas for improvement or something they could have done differently?

Not to my knowledge.

Introduce your business and what you do there.

I’m the co-founder and CTO of Reasonal, a web content management tool on our website that is accessed through a browser extension. The tool keeps documents in Google Drive and Google Sync.

What challenge were you trying to address with Lexogrine?

We validated our product through a simple MVP and had a small customer list — we wanted to scale up the product for a larger private beta launch.

The other co-founder and I are Ph.D. technology students, so we have some in-house machine learning experience. However, we lacked experience in frontend development and needed to bring in Lexogrine to help with UI development and QA. 

What was the scope of their involvement?

Lexogrine provided us with resources for frontend development and QA efforts. Their team was not used to the Vue.js framework that the platform is built on, but their QA engineer and UI developer got up to speed quickly.

Later, we pivoted to a slightly different platform model and switched to a React framework. 

The Lexogrine team also worked on the browser extension, taking a few weeks to improve its speed and add new features. Now, the UI developer is performing product maintenance. 

What is the team composition?

We mainly worked with two teammates, a QA engineer and a UI developer. We were going to onboard a UX designer, but the two developers we started with were sufficient enough for our project.  

How did you come to work with Lexogrine?

We’d worked with multiple companies on this app development, so we reached out to our network at our coworking space in Berlin for UI developer recommendations. 

We received numerous recommendations for freelancers and development agencies around Berlin, but Lexogrine offered us the most competitive pricing and best candidates.  

How much have you invested with them?

We invested around €60,000 (approximately $68,000 USD) with Lexogrine.

What is the status of this engagement?

The contract with the UI developer is set for April–November 2021 and we worked with the QA engineer from June–August 2021.

What evidence can you share that demonstrates the impact of the engagement?

We set deadlines based on a launch announcement we made on our website, and Lexogrine was able to make them — we were able to send out launch invitation emails and onboard customers on schedule. We were able to get everything we needed from Lexogrine. 

There were some user-reported bugs that Lexogrine fixed that really helped us move forward with the development.  

How did Lexogrine perform from a project management standpoint?

My company handled project management, but we involved Lexogrine in our sprint planning meetings. In the end, the CEO and I laid out the features and bugs for Lexogrine to work on during our sprints. We then gave Lexogrine some freedom with the implementation process.

The UI developer collected user feedback to locate bugs and then prioritized them according to their importance. Their team was responsive as we fixed platform issues and added features after our launch. 

After that, we gave Lexogrine the freedom to work on tasks in the order they wanted, but we still had daily meetings where they provided us with regular project updates. We also used Jira to track project progress and communicated over email. 

What did you find most impressive about them?

We were impressed that the Lexogrine team could onboard onto a fairly alien system with an arcane architecture that I developed. It was even more impressive because they were experts in React, not Vue.js, and adapted well to the different framework. 

We set aside a month for their team to onboard, but they did it in less than a week. Lexogrine was even able to add features and improve the platform’s speed in a mere week!

We’re moving in a different direction with the platform now, but if we return to B2C product development, we’ll reach out to Lexogrine again. 

Are there any areas they could improve?

Lexogrine moved slowly during the interview process — we could have onboarded their team as early as April, but their developer was assigned to a different project. However, I’m not sure that issue could’ve been avoided.  

Do you have any advice for future clients of theirs?

The Lexogrine team has great chemistry, and I’d advise clients to hire them and let them work internally on the project. I haven’t seen the synergy they have anywhere else — they were able to work out different aspects of the project between themselves. 

Please describe your company and your position there.

I'm a project executive as well as the lead technical director at Zenway Productions, handling everything related to broadcast and production.

For what projects/services did your company hire Lexogrine, and what were your goals?

We were organizing an APAC tournament for the game Counter Strike Global Offensive, and were looking into getting custom User Interfaces for the game itself. That's where we chanced upon Lexogrine, we decided to approach them as we have seen their products done by other companies. Our goal here was to implement features that was not doable by us, and to make it presentable to the online audience.

How did you select this vendor and what were the deciding factors?

Lexogrine was the only company out there that was actively doing the projects and customizing all these interfaces for any client. After reviewing all their previous finished products, we decided without any hesitation.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We first gave them a Key Art Visual on how we envision the interface to look like, as well as what should be implemented, such as Match data, Bomb animations, Score, Format etc. We worked closely together and they got back to me asap on every feedback needed to be change. Software was easy to understand and implement into our PCs.

How many people from the vendor's team worked with you, and what were their positions?

There were 2 people that I worked with, Michael, the CEO of Lexogrine as well as Oszten, their lead engineer who handled most of the engineering process.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We received the product in good hands, people had complimented on how the nice the UI looked, bomb animations were clean, there was no fussiness as well. As long as the audience were pleased, we were pleased as well.

Describe their project management style, including communication tools and timeliness.

Their project management was really good, we only had a 2 week timeline for them to finish the product and they got back to us within the 2 weeks when it was estimated more than that. Communication was direct and clean, as long as I pop a question, they were willing to reply as fast as possible and as detailed as possible.

What did you find most impressive or unique about this company?

One thing impressive is that not many companies can offer such product, and Lexogrine made everything easy for the client to use. All we needed to do was install a program, and drag the file in and you're done. Follow their clear instructions and nothing will go wrong. Communication was direct, feedback was always well received and they were really nice people.

Are there any areas for improvement or something they could have done differently?

Not that I can think of at the moment.

Introduce your business and what you do there.

I’m the CEO and founder of a stealth startup. We’re a consumer fintech company.

What challenge were you trying to address with Lexogrine?

We need someone to design the UI/UX for one of our apps. 

What was the scope of their involvement?

Lexogrine designs the app's UI/UX and animation through Sigma.

What is the team composition?

I primarily worked with one person from Lexogrine, but he also worked with one more team member. 

How did you come to work with Lexogrine?

I found their portfolio on Dribbble. I reached out to them and they seemed great to work with. We kicked off with a small project then, which they did a good job on. After that, I went back and asked them to design two other projects. 

What is the status of this engagement?

The project started in August 2020 and it’s ongoing. 

What evidence can you share that demonstrates the impact of the engagement? 

The project has been great. I’ve been in the tech industry for the last 20 years and I can tell a good designer or a good process from a bad one. Lexogrine is good. The team knows what they’re doing and they have a strong aesthetic. They also have quite a bit of range in the types of apps that they can design. I feel strongly about their ability to deliver.

How did Lexogrine perform from a project management standpoint?

We communicate through email, slack, and occasionally through Zoom calls. Lexogrine hits every deadline. Everything goes through Sigma so it’s easy to drop comments and they iterate on those immediately.

What did you find most impressive about them?

Lexogrine understands the project — I don’t have to get into much detail. I can give them a high-level explanation of the aesthetic of what I’m looking for and they can make it. That’s amazing because it’s just a short conversation about what I want. That’s also rare and that’s why I keep working with them. 

Are there any areas they could improve?

There’s nothing to improve so far. I’m going to continue working with them and we’ll see if anything comes up. 

Do you have any advice for potential customers?

Work with them because they’re good. If you can find them and they have the bandwidth, they’ll do a better job than anybody else on your radar.

Please describe your company and your position there.

I am a project manager and broadcast producer at a tech company specializing in esports.

For what projects/services did your company hire Lexogrine, and what were your goals?

At the start of 2022 we took on a long-term project involving broadcast production. This project requires a standardized set of brand assets be visible continuously in the broadcasts. Our at the time solution was barebones and would technically have sufficed, but in wanting to help the client push the branding to the next level we started looking for more ways we could integrate the client's brand. We therefore tasked Lexogrine with the creation of a custom CS:GO HUD to replace the stock assets with fully brandable ones.

How did you select this vendor and what were the deciding factors?

We build all of our own media assets normally, but Lexogrine's expertise and infrastructure in specifically HUDs made them an easy choice.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We provided a feature specification and based on our wishes we were handed a quote detailing time spent by what competency at Lexogrine. We passed the quote on to our client who agreed to the price. Lexogrine then started working on mockups based on previously provided brand assets from us. After several revisions of the design, they started implementation of the designs into code. After giving more feedback on how the functionality operated we then received our full source files in time for the first broadcast with the client.

How many people from the vendor's team worked with you, and what were their positions?

We had a project manager, designer, and developer working with us throughout the process at different stages.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

No directly measurable outcomes.

Describe their project management style, including communication tools and timeliness.

We communicated over Discord and had recurring updates when development progressed or deliverables had status updates.

What did you find most impressive or unique about this company?

Their turnaround times were fantastic and they gave us a couple of more revisions than we had originally agreed upon.

Are there any areas for improvement or something they could have done differently?

We ran into a small bug in our first broadcast but that's equally as much on ourselves for not having fully tested the new revisions before broadcast start.

Please describe your company and your position there.

I am the founder of a virtual event company in the US focused on new mothers.

For what projects/services did your company hire Lexogrine?

We needed to launch a mobile app for our product and went looking for a design forward agency who could translate our vision into a leading B2C mobile product. The experience has been great and we've expanded the scope of their design work across to the customer web app and now sales site.

Eventually they will have designed everything our customer touches.

How did you select this vendor?

We wanted an experienced senior designer above all. I started on Dribbble actually so I could see work before contacting anyone. They were shortlisted from their and then we interviewed.

Describe the project in detail and walk through the stages of the project.

Our process is in place now. We go through a weekly meeting to scope out new designs via requirement docs with visuals, and review last weeks work. We have found one or two meetings a week is plenty to keep things on track. The communication is great.

How many resources from the vendor's team worked with you, and what were their positions?

We are working with the agency's senior lead designer, Szymon, our project has no development work.

Can you share any outcomes from the project that demonstrate progress or success?

Our early qualitative testing shows a fantastic response to the UI/UX that they have created for us. Their is nothing like this on the market and we expect a signifiant positive impact on our customer's experience. Our UAT testing has shown the logical flows of the designs to be clear and transparent.

We very rarely have to go back and edit final designs to clarify UI, the all important thinking about expected patterns is done up front by Szymon. This saves tons of back and forth you might get with a jr designer.

How effective was the workflow between your team and theirs?

Workflow is great. We work with many remote vendors, it can be very hard, our communications with Szymon are fantastic. Clear, thoughtful, direct, and enjoyable.

What did you find most impressive or unique about this company?

We have confidently moved forward into new features knowing we have designer who can create great customer experiences. One of the best agency experiences we have had bar none.

Are there any areas for improvement or something they could have done differently?

nope.

Please describe your company and your position there.

Broduction is a production house combining sports, esports & gaming experience with production & marketing expertise. I'm the founder of the company.

For what projects/services did your company hire Lexogrine, and what were your goals?

We needed Lexogrine expertise to develop HUD design and implementation in a short period of time.

How did you select this vendor and what were the deciding factors?

We had already worked with Lexogrine on different projects and were happy with their services

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

For a 2v2 CS:GO gaming tournament, we needed uniqly designed maps. Our expectations were:

• Implementing UI design to the broadcast w
• proper data flow

How many people from the vendor's team worked with you, and what were their positions?

There were 3 people in the core team we communicated with.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Although there is limited time (4 days) for the first broadcast, Lexogrine was able to deliver the MVP.

Describe their project management style, including communication tools and timeliness.

The project management was great we had great communication with the team the whole process, they were also responding fast and efficiently to our and the clients feedbacks.

What did you find most impressive or unique about this company?

Their project management skills and problem-solving approach were impressive.

Are there any areas for improvement or something they could have done differently?

Nothing comes to my mind right now.

Please describe your company and your position there.

Im Executive Producer & partner in Pelaajatcom. We are biggest Finnish esports media.

For what projects/services did your company hire Lexogrine, and what were your goals?

We wanted to upgrade our viewer experience on our own CS:GO tournaments and Lexogrine did great job listening our needs and filling our tight schedule with excellent work regarding HUD project.

How did you select this vendor and what were the deciding factors?

I did consider them along with two other options.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They firstly took our feedback what kind of Design we were looking regarding CS:GO HUD and what additional stuff we wanted to see in HUD. After that they started to work communication with us along the way with every progress/step on project.

How many people from the vendor's team worked with you, and what were their positions?

There were 3 ppl working from their team.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to start using our HUD after few weeks of work. It did work splendidly and they were fast-changing stuff we wanted to change.

Describe their project management style, including communication tools and timeliness.

They met deadlines, communicate with us perfectly

What did you find most impressive or unique about this company?

They knew exactly what we wanted and filled our needs perfectly.

Are there any areas for improvement or something they could have done differently?

No

Please describe your company and your position there.

I am the CEO of Oceanic Esports. We are based in Australia and run AAA esports events for gamers

For what projects/services did your company hire Lexogrine, and what were your goals?

We hired Lexogrine to create a Dota 2 API system for us which better showcased the in-game statistics for unique viewer experience

How did you select this vendor and what were the deciding factors?

We found them while using their CSGO HUD manager and found it impressive overall as there wasn't many companies online that offered what they did. Thus we approached them to create something for Dota 2.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of project included creating a HUD that plugged API from Dota 2 backend systems and portraying it on our broadcast. They met all key deliverable dates and responded to all issues/feedback swiftly.

How many people from the vendor's team worked with you, and what were their positions?

The main software engineer, their design team and their head of marketing.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Overall we were able to launch the product on the launch of the event with ease. The API showed the stats that we wanted clearly and we were able to make adjustments as we needed on our own backend.

Describe their project management style, including communication tools and timeliness.

We used discord to communicate throughout and responses were very quick overall. The only downtime was due to our difference in locations.

What did you find most impressive or unique about this company?

They were able to execute what we wanted effectively on the first time and knew what they were doing without much guidance from us.

Are there any areas for improvement or something they could have done differently?

Couldn't have asked for a better job well done.

Please describe your company and your position there.

I'm in charge of tournament management and provide event controlling to very important Peruvian clients.

For what projects/services did your company hire Lexogrine, and what were your goals?

I hired Lexogrine to provide us with the development and design of a custom reacting hud capable of registering players' data, map radar, and image banners.

How did you select Lexogrine and what were the deciding factors?

I chose them because they're the leaders in the industry regarding software and hud development.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They needed to provide us with custom reacting hud, which included radar, killfeed, and banners. Also, they were in charge of the design of the project. They had to deliver the compiled file of the hud as well as the source code.

How many people from the vendor's team worked with you, and what were their positions?

They were two people working with us in design and development.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They were supposed to deliver the hud in 2 weeks, they did it in one.

Describe their project management style, including communication tools and timelines.

They were amazing. Whenever I needed to add some extra things regarding the project they were eager to help. Their replies were also fast, normally between 5-10 minutes during working days.

What did you find most impressive or unique about this company?

I was impressed with the way they deliver things before the deadline, their communicative style, and how eager they were to get involved 100% in the project.

Are there any areas for improvement or something they could have done differently?

none