LevelUp Leads

BACKGROUND

Please describe your company and position.

I am the Managing Director of performance marketing firm. 

Describe what your company does in a single sentence.

Our company is a performance marketing firm that helps eCommerce brands lower their customer acquisition costs through direct-response ad creatives, user-generated content, and targeted advertising strategies on platforms like Meta and Google.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LevelUp Leads to accomplish?

• Getting more qualified leads

SOLUTION

How did you find LevelUp Leads?

Referral

Why did you select LevelUp Leads over others?

• High ratings
• Referred to me

How many teammates from LevelUp Leads were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Working with LevelUp Leads was a game-changer for us. They basically took all the heavy lifting off our plate when it came to outbound sales, running targeted email, LinkedIn, and cold call campaigns that actually got us in front of the right people. Instead of spending time chasing leads, we were closing deals.

One of the biggest wins was their list-building, they built super-targeted prospect lists that made every outreach feel intentional, not random. Their cold-calling team also crushed it, getting us real conversations with decision-makers we’d struggled to reach before.

The whole process was smooth, data-driven, and honestly, just easy. With them in our corner, we booked more meetings, grew our pipeline, and ultimately closed more deals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We tripled our sales meetings in just a few months, with way more qualified leads coming in. Our cold outreach actually worked, LinkedIn and email engagement jumped 40%, and cold calls turned into real conversations. We saved 20+ hours a week, freeing us up to focus on closing deals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They had a clear process in place, kept everything organized, and always delivered on time. From the start, they set clear expectations, provided regular updates, and were super responsive whenever we needed adjustments.

They moved fast but never felt rushed, every campaign was well thought out and executed smoothly. If we had feedback or needed tweaks, they made changes quickly without any hassle.

Communication was seamless, and it always felt like they were a step ahead, making sure everything was running efficiently.

Overall, they were reliable, proactive, and easy to work with. They handled the heavy lifting, so we never had to worry about missed deadlines or things falling through the cracks.

What was your primary form of communication with LevelUp Leads?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What really stood out about LevelUp Leads was how dialed-in their process was. Instead of just blasting out generic outreach, they took the time to really understand our ideal customers and made sure every campaign was super-targetedand it actually worked.

Are there any areas for improvement or something LevelUp Leads could have done differently?

Not really

BACKGROUND

Please describe your company and position.

I am a Director of Cloudian

Describe what your company does in a single sentence.

Storage

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LevelUp Leads to accomplish?

• Increase our outbound messaging and customer interactions/meetings
• Help facilitate and increase new business development
• Act as an extension of our inside sales and field teams to set up engagements and find opportunities

SOLUTION

How did you find LevelUp Leads?

they reached out

Why did you select LevelUp Leads over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from LevelUp Leads were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Dedicated SDR program is provided subject to the terms and conditions set forth in the Master Service Agreement between the parties and attached hereto.

STRATEGY

• Onboarding Call (Customer defines ICP and objectives) Strategy and Planning

PEOPLE

• Dedicated Sales Development Representative (daily sales activities via call, text, email, or LinkedIn)

• Customer Success Manager (Strategy meetings, reporting & operations support)

• Operations Support (Campaign Setup/Monitoring)

• Data Researcher Team (To help source contact data)

• Email Deliverability Team

• Copywriter

QUALITY ASSURANCE

• Product Training (Customer must supply product/service information via Email or Slack)

• Script Creation and Training

TECHNOLOGY

• Dialer (Direct phone numbers included)

• Contact Data (LevelUp Leads technology stack included)

• Communication (Slack for communication)

DELIVERABLES

• Cold Calls (600 average calls/day)

• 4000-4500 emails/month

• LinkedIn Automation

• Contact Data (Roughly 1000-1500 contacts/month)

• Weekly Stats document with campaign metrics

• Account Nurturing - CRM management

• Check-in calls with SDR as needed

• 2 check-in calls per month or as needed

• Set monthly KPIs / benchmarks with client to monitor performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to increase meetings and outbound numbers due to the work that was done by the great team at Level UP.  Meetings set, LinkedIn presence, and opportunities logged all went up.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were fantastic in managing and time-line delivery.  Always on the ball, and would continuously check in to make sure we were getting the results we wanted.  Sarah was very responsive to everything I needed, and Andrew as well.  

What was your primary form of communication with LevelUp Leads?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Organization and Responsiveness, as well as the communication.  When you service out a piece of your business like Sales Development, it is key to have open lines of communication and be organized and responsive.  They completly over performed in this, which is why I would certainly relish a chance to work with them again.

Are there any areas for improvement or something LevelUp Leads could have done differently?

No, they were exactly what we had hoped for and then some.

BACKGROUND

Please describe your company and position.

I am the Chief Revenue Officer of Modives

Describe what your company does in a single sentence.

Insurance Technology

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LevelUp Leads to accomplish?

• Exposure
• Outbound Call Campaign

SOLUTION

How did you find LevelUp Leads?

Other

Why did you select LevelUp Leads over others?

Other

How many teammates from LevelUp Leads were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Project Overview:
Level Up performed an outbound call campaign to identify and engage prospective customers within our target market. The campaign aimed to generate qualified leads for the sales team by introducing potential clients to our technology solutions.

Key Deliverables Achieved:

• Target Market Research and Client Identification:
  • Level Up conducted in-depth research and compiled a comprehensive list of potential clients aligning with our ideal customer profile.
• Contact Information Acquisition:
  • Level Up gathered accurate contact details for key decision-makers within the identified companies.
• Outbound Call Execution:
  • Level Up conducted a high-volume outbound call campaign, reaching out to hundreds of individuals.
  • Calls introduced our technology solutions and gauged interest.
• Lead Qualification and Funnel Management:
  • Level Up employed a lead qualification process and transferred qualified leads
• Reporting and Performance Tracking:
  • Level Up provided regular progress reports and final campaign results detailing call volumes, contact rates, lead generation metrics, and other relevant data.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Level Up dialed as many as 13,000 contacts, and connected with 1500 individuals, throughout the campaign. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Level Up assigned a dedicated project manager who maintained open communication with our team. We held regular meetings to discuss emerging needs. Despite project challenges, Level Up consistently addressed issues in a timely and thoughtful manner.

What was your primary form of communication with LevelUp Leads?

Virtual Meeting

What did you find most impressive or unique about this company?

Chris, my contact and partner for Level Up, consistently demonstrated exceptional availability to explore our needs and a deep understanding of our business challenges. Chris' commitment to our goal of evangelizing our technology solution to our ideal customer profile was impressive.

Are there any areas for improvement or something LevelUp Leads could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Technical Design of PBK

Describe what your company does in a single sentence.

PBK is a full-service architectural planning and design firm headquartered in Houston, Texas. The firm provides services related to architecture, engineering, interior design, planning, technology and facilities consulting. The firm also specializes in sports, healthcare, corporate and municipal facilities. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LevelUp Leads to accomplish?

• More appointments / RFP
• Build quality lists

SOLUTION

How did you find LevelUp Leads?

Online Search

Why did you select LevelUp Leads over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Company values aligned

How many teammates from LevelUp Leads were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Lead Generation Scope of Work

Market Research & Analysis

• Identify Target Markets: Research and define key sectors and industries to target (e.g., educational institutions, healthcare facilities, commercial real estate).
• Competitor Analysis: Assess competitors’ lead generation strategies to identify opportunities and gaps.
• Client Personas: Develop detailed profiles of ideal clients based on demographics, needs, and pain points.
  
  

Lead Generation Strategy Development

• Value Proposition: Craft a compelling value proposition that highlights unique strengths and differentiators.
• Lead Channels: Identify and prioritize lead generation channels (e.g., online marketing, referrals, partnerships, events).
• Content Strategy: Develop a content calendar that includes blogs, case studies, white papers, and other materials showcasing expertise and past projects.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Leads Generated: Maintained on average 17 leads per month from calling and 8 leads on average per month from email.
• Total Revenue Closed YTD: $252,000
• ROI: 5x return on investment

Describe their project management. Did they deliver items on time? How did they respond to your needs?

LevelUp Leads excelled in project management. They consistently delivered on time, keeping us informed about milestones and any potential delays. Their use of project management tools ensures everything stays on track.

When it came to our needs, they were highly responsive and flexible. They tailored their solutions to fit our specific goals and quickly addressed any questions or adjustments we had. Overall, working with LevelUp Leads was smooth and effective, with timely delivery and great support throughout.

What was your primary form of communication with LevelUp Leads?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

LevelUp Leads impressed us with their exceptional commitment to timeliness and customization. They met all deadlines and kept us consistently updated, making the process smooth and stress-free. Their ability to tailor strategies to our specific needs was particularly noteworthy.

A standout aspect was Chris Lingenfelter's deep industry knowledge and market understanding. His expertise was invaluable in navigating the complexities of launching new efforts, providing insights that greatly enhanced our strategy. The team’s responsiveness, adaptability, and Chris’s guidance truly set them apart.

Are there any areas for improvement or something LevelUp Leads could have done differently?

Nothing comes to mind. 

BACKGROUND

Introduce your business and what you do there.
I'm the co-founder of a full-service digital agency that has been in business since 2010. We specialize in custom web and software development solutions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with LevelUp Leads?

We contacted LevelUp Leads to help us with our outbound sales efforts since we get business through referrals. This is the first time I've gone down this path for our company.

SOLUTION

What was the scope of their involvement?

LevelUp Leads supports our outbound sales efforts via email, phone calls, and direct LinkedIn messaging. The team tries a different mix of outbound sales tools and channels to determine which works best for us. LevelUp Leads is responsible for setting appointments with quality leads, and our team closes the sale. LevelUp Leads is also responsible for creating the scripts and messaging for outbound campaigns. 

What is the team composition?

We regularly work with five teammates from LevelUp Leads: Chris (Partner) is one of the top team members, Sarah (Customer Success Manager), Christina (Sales Development Representative) is on the call team, Bart (Copywriter) handles scriptwriting, copywriting, and SEO work, and Marsalis (COO) sends weekly reports.

How did you come to work with LevelUp Leads?

We found LevelUp Leads through a Google search. After some research, the team ended up on our shortlist. We chose LevelUp Leads because of their level of service and communication ability.
How much have you invested with them?

We've spent around $25,000 since we started working with LevelUp Leads. We started with a monthly fee for the first three months of our engagement and are considering setting a longer-term contract to take advantage of their discounts. 

What is the status of this engagement?
We started working with LevelUp Leads in June 2024, and our engagement is ongoing. We plan to continue working with LevelUp Leads in the long run.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We measure the project's results by the number of quality appointments LevelUp Leads delivers. We're in the middle of closing a potential six-figure project with a long-term partnership. LevelUp Leads does an excellent job of giving us high-quality leads that are highly valuable and can result in big projects. We're responsible for closing sales, and LevelUp Leads not only offers call center services but does whatever works best for our audience.

How did LevelUp Leads perform from a project management standpoint?

LevelUp Leads responds well to our needs and meets requirements. We primarily communicate via Slack daily and have biweekly check-ins via Zoom. I also talk with Chris, who regularly checks in. We don't use project management with the team, but our internal lead management collaborates via HubSpot.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Chris and Sara have stood out. 

What did you find most impressive about them?

LevelUp Leads' strategy and personalized level of service make the team stand out. The team is excellent at letting us know what doesn't work and trying new things. The team is good at communication and can adapt easily. LevelUp Leads is strategy-driven and good at determining what works best for our unique company. 

We spend a lot of time working on our strategy to ensure we're talking the same language to our potential customers. We've seen many service providers that put clients on a call bank and offer a general script. LevelUp Leads isn't like that. We closely monitor their performance and make iterations based on the results we see.

Are there any areas they could improve? 

I can't think of anything LevelUp Leads can improve on.

Do you have any advice for future clients of theirs?

I suggest responding quickly to LevelUp Leads and being helpful in providing what they need to do their best job. Our team is close and quick for them.

BACKGROUND

Please describe your company and position.

I am the Outside Sales Manager of Highway and Heavy Parts

Describe what your company does in a single sentence.

America's most trusted Diesel Engine parts supplier. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LevelUp Leads to accomplish?

• Clean current List
• Pre-Qualify Leads
• Obtain new leads

SOLUTION

How did you find LevelUp Leads?

Referral

Why did you select LevelUp Leads over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from LevelUp Leads were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pre-qualify current prospect list (25,000 contacts) into categories to target qualified leads. The lsit was cleaned using predetermined qualifying questions, scripts and standards. During this LevelUp Leads also created a new list of leads to pre-qualify using multiple sources of Data. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All leads were qualified and information was inputted into our CRM system. We are bi-weekly meetings to ensure expectations were being met. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was great. They communicated clearly every step of the way. 

What was your primary form of communication with LevelUp Leads?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was most impressed with their dedication to our project. He made sure to check in and have transparent communication during every step. 

Are there any areas for improvement or something LevelUp Leads could have done differently?

The only area for improvemenet I would reccomend would be the middle management. Our CSR was great and Chris's was great however there was no true value in our customer success manager. She never had any input or knew anything about our account or how it worked. Thankful we didn't work with her alot but we worked with two different CSR's and both were extremly great to work with and very efficient. 

BACKGROUND

Please describe your company and position.

I am the Chief Revenue Officer of USEFULL

Describe what your company does in a single sentence.

We implement tech enabled, stainless steel, and resuable solutions for takeout on college and corporate campuses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LevelUp Leads to accomplish?

• Increase outbound volume and velocity
• Increase lead flow
• Increase deal flow

SOLUTION

How did you find LevelUp Leads?

Worked together in the past

Why did you select LevelUp Leads over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from LevelUp Leads were assigned to this project?

4-5

Describe the scope of work in detail. Please include a summary of key deliverables.

Levelup filled out an onboarding form to start, which we then reviewed together to go over the strategy for the campaigns on our onboarding call. After that, the LevelUp team started sourcing contacts and writing the messaging for our approval. They launched both the email and cold call campaigns at the same time. 
Within a few days, we started seeing interested leads come from both channels leading to scheduled demos. From these demos, we have already closed one deal and there are still several good opportunities in the pipeline.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The number of interested leads generate and meetings set.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, everything has been on time and communications happens just about daily in Salck. All our questions are responded to within 24 hours.

What was your primary form of communication with LevelUp Leads?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to understand our business, our prospects and be able to start generating interested leads right off the bat. They are great with communication, and they respond and make adjustments very fast.

Are there any areas for improvement or something LevelUp Leads could have done differently?

Nothing notable yet

BACKGROUND

Please describe your company and position.

I am the Marketing & Customer Acquisition of BankStride/FileStride

Describe what your company does in a single sentence.

We are a document collection specializing in loan document gathering and invoice management software company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LevelUp Leads to accomplish?

• To increase the amount of sales and demos we got

SOLUTION

How did you find LevelUp Leads?

Online Search

Why did you select LevelUp Leads over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from LevelUp Leads were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

So, it has been difficult for us to obtain leads. We therefore looked for a marketing firm to assist us in expanding our clientele. We happened upon LevelUp Leads and discovered they had a wealth of helpful suggestions. We gain from it since it provides us with a better path to generate more leads. The weekly reviews, which highlight our accomplishments, are a nice feature. 

Receiving reports on who is responding to our campaigns is something else I enjoy. I appreciate how LevelUp Leads clarifies the purpose of the campaigns, the reasoning behind their actions, and how they may help us become more visible. I really like the suggestions made for our company's upcoming advertising initiatives.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The weekly meetings pointing out which leads were the most successful and how potential clients have responded to the email marketing campaign.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are on time for our meetings, and in response to our requests, they have shown which of their and our campaigns are effective and what more has to be done for us to get out there and establish an online presence. Our circumstances have improved thanks to us.

What was your primary form of communication with LevelUp Leads?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their personalized approach is the most impressive and unique, especially in meetings.

Are there any areas for improvement or something LevelUp Leads could have done differently?

Nothing that we see.

BACKGROUND

Please describe your company and position.

I am the Head of Sales of TaskMinions.

Describe what your company does in a single sentence.

Virtual assistants who help with both your work and personal life tasks, letting you focus on what’s most important.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LevelUp Leads to accomplish?

They helped us with cold calling into the USA market to schedule meetings for my team.

SOLUTION

How did you find LevelUp Leads?

Referral

Why did you select LevelUp Leads over others?

• Communication
• Experience
• Results

How many teammates from LevelUp Leads were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The LevelUp Leads teams found all the companies and contacts based on the ideal customer profile (ICP) we provided them. They sourced all this info, wrote the campaign messaging after we approved it, and made phone calls at scale to book meetings. They committed to doing 130 calls at a minimum per day on average.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We set a goal of scheduling 3 meetings per week, and they were able to hit this target. Some weeks were better than others, but when you averaged out the numbers, they were successful in hitting the target.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they delivered items on time. They were very hands-on and communicated with our team daily to keep us in the loop. If there was ever an issue, they were quick to address it.

What was your primary form of communication with LevelUp Leads?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their communication, experience, the results they delivered, and how quickly they could pivot.

Are there any areas for improvement or something LevelUp Leads could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the COO & Americas Head of Business Development of ALLINDEX

Describe what your company does in a single sentence.

ALLINDEX provides customized portfolio creation technology for the wealth and investment management industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LevelUp Leads to accomplish?

• Build a solid sales funnel with Registered Investment Advisors (RIAs)
• Provide guidance and input on our overall messaging
• Assist with marketing tools including website content

SOLUTION

How did you find LevelUp Leads?

They cold messaged me via email

Why did you select LevelUp Leads over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Professional.

How many teammates from LevelUp Leads were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Using a combination of contact lists to RIAs, and with an agreed upon message the service has three parts: 

1. Cold call outreach to numerous RIA's in the wealth industry - a per month, with actually connecting to around 300 contacts per month with a slid conversion to meeting rate. 
2. After month 1, they started a comprehensive email outreach program and combined it with 
3. a LinkedIn messaging.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We tried to make contact with RIA's ourselves and got absolutely nowhere. We were very surprised that Level Up Lead were able to get responses from prospective clients and secured around 3-4 meetings a week, which is growing each month.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their approach is very efficient. They set me up on a chat line where I could communicate quickly with all members of the team. Messages were send back and forth easily to quickly address questions from clients they talk to and discuss ways in which we can refine our overall message. 

Bi-weekly calls with the team were set up with discussions about our message and feedback on things like our website and social media ages. All incredibly useful. Weekly stats showing call/meeting ratios and detail on upcoming meetings and background on who.

What was your primary form of communication with LevelUp Leads?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

1. Professionalism - I feel 100% comfortable with them representing ALLINDEX to clients. 
2. It is clear they all like their job and are proactive and extremely helpful 
3. They know what they are doing and do it well.

Are there any areas for improvement or something LevelUp Leads could have done differently?

Nothing comes to mind.