LeadCardinal

BACKGROUND

Please describe your company and your position there.

My company consists of three different restaurant models - neighborhood bar, casual sports bar concept, and gaming facility with food and drink. I am the Director of Marketing & Promotions. I write and execute quarterly strategic marketing plans for each location. This includes digital, print, social and in-house marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire LeadCardinal, and what were your goals?

LeadCardinal has designed all of our websites, including graphic design, content creation, SEO, and indexing. They have designed and built three websites for us, all delivering exceptional quality and service. They were able to identify the different concepts, needs, and goals for each restaurant and deliver accordingly.

SOLUTION

How did you select this vendor and what were the deciding factors?

They were already working for the company when I arrived. They have worked with the owners for quite some time...the owners continue to use them because of their responsiveness, their due-diligence, quality, price and timeliness.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Kick off meeting where outlines and scope are discussed. Came back with wireframe and user journey. Started designed and writing content; first draft with revisions; second draft with revisions; SEO and meta data implementation; then took live.

How many people from the vendor's team worked with you, and what were their positions?

Steve is my project manager. He is partner and COO.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launch, our site is seeing a 300% increase in visits to the site. The UX is so much nicer - that, combined with great SEO - is giving us the visibility we want and need. 

Describe their project management style, including communication tools and timeliness.

Steve's style is very relaxed. He is always open to hear what I have to say - my suggestions and ideas - and will take them when he believes they will work. He works in our best interest and will push back when needed, always with a great explanation. He is extremely responsive and always meets deadlines.

What did you find most impressive or unique about this company?

Willingness to listen to others' ideas, depth of knowledge, speed of response and deliverables.

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I am the COO & Director of Human Resource for JTE Real Estate Services out of Aurora Illinois.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire LeadCardinal, and what were your goals?

We hired LeadCardinal to develop a ground up unique, professional & interactive website. Our goal was to have the new website Brand our commercial Real Estate Development company in a unique and professional manor to attract and educate potential customers.

SOLUTION

How did you select this vendor and what were the deciding factors?

LeadCardinal had helped us with other projects and did a great job.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work was to review competition and develop our own unique branded website.

How many people from the vendor's team worked with you, and what were their positions?

Steve was our point of contact for the project however his team assisted with various areas of the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Response has been great from both our existing customers as well as prospects.

Describe their project management style, including communication tools and timeliness.

LeadCardinal was great at not only meeting timelines but also communicating their progress and keeping us updated each step. We had regular calls / meetings to make sure we were all on the same page.

What did you find most impressive or unique about this company?

The most impressive or unique thing about LeadCardinal was how professional, creative and great they were with their communication. Our company has 7 different websites and by far, LeadCardinal was the best company we have dealt with. They will be the only company we will deal with going

Are there any areas for improvement or something they could have done differently?

LeadCardinal was awesome with our important project and I would highly recommend them to anyone that has an important website / marketing need.

BACKGROUND

Please describe your company and position.

I am the President of Bracket Partners

Describe what your company does in a single sentence.

We provide custom tailored solutions for tax credits, incentives, and development finance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LeadCardinal to accomplish?

• Create new website

SOLUTION

How did you find LeadCardinal?

Referral

Why did you select LeadCardinal over others?

Referred to me

How many teammates from LeadCardinal were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Lead Cardinal worked with us to create a brand new website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• A new website that looks good and functions well to show the world about our company.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They did a great job of keeping everything on track and following up as needed.

What was your primary form of communication with LeadCardinal?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Personalized service and they are very good to interact with.

Are there any areas for improvement or something LeadCardinal could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I am the business development director of a commercial general contracting company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire LeadCardinal, and what were your goals?

We hired LeadCardinal for website design and maintenance. Goal was to have potential customers and current customers learn about KWCC Inc. and our capabilities. Also, to employees be able to access documents and information.

SOLUTION

How did you select this vendor and what were the deciding factors?

Recommended by customer.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kickoff meeting to go over goals of site and what we wanted to accomplish. I provided key bullet points and LeadCardinal designed and added content. We had several follow-up discussions and proofs until final design was approved.

How many people from the vendor's team worked with you, and what were their positions?

I had contact with two individuals.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

N/A

Describe their project management style, including communication tools and timeliness.

We typically had weekly communication as well as email correspondence throughout the process.

What did you find most impressive or unique about this company?

They were very professional and responded in a timely fashion. They offered great ideas and reasoning behind.

Are there any areas for improvement or something they could have done differently?

Not that I can think of.