LanternSol

Please describe your company and your position there.

I'm a consultant working with a brain health technology e-commerce company.

For what projects/services did your company hire LanternSol, and what were your goals?

Our brain health technology device requires the use of a app subscription for on-going use. We tapped Recharge to power the subscriptions but we needed design and development on our e-commerce storefront (powered by Shopify Plus) to create a custom product page the clearly outlined the purchase of the device + the app subscription options and added both products to cart without allowing the customer to purchase one without the other.

We needed it to be clear that both were required and easily understood what the customer was getting with their purchase. In addition to this, our devices were delayed in shipping from the manufacturer so we needed to integrate the Klaviyo Back in Stock flow to the custom product page so that customers could be notified when the device arrives without losing the fact that they will have purchase the subscription as well.

How did you select this vendor and what were the deciding factors?

Jay and his team were actually recommended to us by Recharge because of his extensive work with the app and Shopify. His pricing is incredibly fair and he came recommended so it was a no-brainer for us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We provided Jay with a requirements document detailing our needs, the requirements of how the data should be passed to the cart/checkout, and a very rough mockup of design ideas we had for how the PDP could look utilizing Recharge. For the Klaviyo Back in Stock, we provided the Klaviyo documentation and explained how we needed it to work. Jay came back to us with some questions in order to create a proper custom PDP design.

Once the design was approved, he implemented his design to exact specifications and very quickly. Becuase of the complexity of the request, we had a few rounds of feedback during testing to ensure the cart functionality behaved as expected but he was able to resolve any issues we found.

How many people from the vendor's team worked with you, and what were their positions?

We only worked with Jay who I believe is the head of the agency.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Jay delivered exactly what we were hoping for. Because of his designs and development work, our custom PDP is beautiful and functional which is all we could have asked for.

Describe their project management style, including communication tools and timeliness.

Because our project was on a very tight timeline and there were only two stakeholders involved we kept all our communication to a single email chain which I found to be perfectly fine. We were both able to track changes and feedback as well as have a paper trail of feedback and fixes.

What did you find most impressive or unique about this company?

Jay is professional, talented and most importantly delivers exactly what he promises. He is clearly a problem solver and works very quickly to turn tasks around.

Are there any areas for improvement or something they could have done differently?

Honestly, no. It was such a pleasant experience we have already gone back to him twice for more work.

Introduce your business and what you do there.

I’m the VP of Petsmile, a veterinarian-grade oral care brand for cats and dogs.

What challenge were you trying to address with LanternSol?

We needed someone to update our Shopify website.

What was the scope of their involvement?

LanternSol upgraded our Shopify site to the latest version. The team removed some elements that we weren’t using and made sure everything was up to date. They also updated our website’s theme.

What is the team composition?

We only worked with Jay (CEO).

How did you come to work with LanternSol?

Someone recommended them to us.

How much have you invested with them?

The project cost $4,000.

What is the status of this engagement?

We worked together in July 2021.

What evidence can you share that demonstrates the impact of the engagement? 

LanternSol did a great job. They were very thorough and delivered a fully functioning website. 

How did LanternSol perform from a project management standpoint?

Their project management was perfect — they were on time and responsive. We communicated through Zoom and email.

What did you find most impressive about them?

We would hire them again — their services were high quality yet cost-effective. They were also really trustworthy.

Are there any areas they could improve?

There’s nothing they could’ve done better.

Do you have any advice for potential customers?

I highly recommend them.

Please describe your company and your position there.

Dareth Colburn is an online store for specialized bridal accessories including jewelry, veils & headpieces. I am the marketing manager and oversee the website and customizations made.

For what projects/services did your company hire LanternSol, and what were your goals?

We recently updated our storefront and wanted a more customized shopping experiences for our customers using filters. We wanted to implement filters that would help guide customers to navigate our site better.

How did you select this vendor and what were the deciding factors?

We decided to go with LanternSol because of their reputation, responsiveness and reliability.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had custom filters added to each collection page to allow our customers to shop by components and product type.

How many people from the vendor's team worked with you, and what were their positions?

Jay, a developer worked with us and he was wonderful to do business with.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

FANTASTIC EXPERIENCE! Jay was so wonderful to work with. He was fast, efficient, asked great questions and delivered EXACTLY what we were looking for! He even provided documentation for upkeep after his design changes were completed (this was very easy to read and understand). I highly recommend working with Jay if you want something done right and in a timely manner. We will definitely be going back to him for all of our store's future customizations.

Describe their project management style, including communication tools and timeliness.

We communicated through email in a fast efficient manner. Everything was delivered within communicated timeframes.

What did you find most impressive or unique about this company?

Their ability to integrate directly within our e-commerce platform was satisfying to make this a seamless experience.

Are there any areas for improvement or something they could have done differently?

Nothing!

Please describe your company and your position there.

I am an owner at The Bloom Of Time floral design studio. We create floral arrangements for weddings, events, and everyday occasions.

For what projects/services did your company hire LanternSol?

We hired Jay for the big switch from Squarespace to Shopify, and he has been wonderful.

How did you select this vendor and what were the deciding factors?

We chose to work with Jay because his experience lined up with our needs. He has a professional manner, a receptive listener, and is also a great communicator.

Describe the project in detail and walk through the stages of the project.

Jay took our content-heavy portfolio and large catalog of shop products from Squarespace to Shopify in a way that preserved our brand identity and site experience. He was very communicative throughout the process and helped us navigate unforeseen setbacks with a sense of urgency and purpose.

Although I don't know much about code, he was able to explain the site transfer process in basic terms and was very transparent about the scope of the project as a whole. Jay accommodated numerous requests for small changes and tweaks once our site was live and customers were able to give us feedback on the new experience.

We are continuing to work with Jay as he adds more features to our site and optimizes our Facebook and Instagram shopping integrations.

How many resources from the vendor's team worked with you, and what were their positions?

We worked directly with Jay on every aspect. He has some team behind the scenes that help him with certain tasks, but all communication has been through email or phone with Jay.

Can you share any outcomes from the project that demonstrate progress or success?

We have heard positive feedback from customers, and encounter fewer headaches on our end when orders come through.

How effective was the workflow between your team and theirs?

Jay took the initiative to keep the project on schedule even when my team hit delays and took longer than expected to provide feedback. He followed up regularly and made sure that each task got done.

What did you find most impressive or unique about this company?

They have extensive web design and tech knowledge and they take the time to communicate patiently to us in a way that non-tech people can understand. They are very consistent in their work and you can tell that they take pride in getting something done right.

Are there any areas for improvement or something they could have done differently?

There were a few unforeseen obstacles in getting our site functioning optimally once we brought it live, but Jay was very punctual in correcting those issues as soon as possible and we are very happy with the end product.

Please describe your company and your position there.

I am the VP of Renaissance Properties NY, where we manage over 500,000 SF of Office space in NYC and South Florida

For what projects/services did your company hire LanternSol?

The creation, design and continued maintenance of our sole website.

How did you select LanternSol and what were the deciding factors?

I knew Jay, the founder, as a friend for many years and he surprised me with the quality and speed of his work. To take it one step further he best the other web developers bids by a decent amount.

Describe the project in detail and walk through the stages of the project.

Jay laid out the schedule from the onset in simple form. There were only a few stages to this project, I sent him examples of websites that we liked, he asked for us to fill in the custom blanks such as our company logo, colors, pictures, information, and function of the website. Jay did not take very long at all to put it altogether in beautiful form for us to make edits and give feedback for a couple more iterations until the final product was complete to great satisfaction ahead of schedule.

How many resources from the LanternSol team worked with you, and what were their positions?

Jay Neyer - web developer

Can you share any outcomes from the project that demonstrate progress or success?

renaissancepropertiesny.com has attracted many new tenants and Jay makes it extremely easy to make changes when necessary.

How effective was the workflow between your team and theirs?

Perfect, Jay always replies promptly with a solution to any problem.

What did you find most impressive or unique about this company?

Their nimbleness has operated to demonstrate their commitment to delivering quality results at an affordable price.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind.

Please describe your company and your position there.

I'm the founder of a Consumer Packaged Good E-Commerce Company, You Again. We're a functional baking brand inspired by ancient nutrition.

For what projects/services did your company hire LanternSol, and what were your goals?

We initially hired him for Custom Web Development of our Shopify Site. After he completed the work with such high quality and efficiency, we brought him on for SEO & PPC work. Our goals were to increase our SEO results and decrease of Customer Acquisition cost for paid social advertising.

How did you select LanternSol and what were the deciding factors?

We knew he did great work based on our development project and he seemed very knowledgeable about SEO & PPC.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Backlinking, Key Word Search, Facebook Ad creation and management, create custom FB audiences, pixel creation and review

How many people from the vendor's team worked with you, and what were their positions?

Just myself and Max, Co-Founder

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our SEO results have improved and we are starting to see new customers come to our site through SEO searches and the ad campaigns.

Describe their project management style, including communication tools and timelines.

Weekly SEO reports, ongoing email communication

What did you find most impressive or unique about this company?

I appreciate working directly with Lantern Sol, instead of a large company. I feel like they are very knowledgeable when it comes to SEO and PPC. We are confident having him run these projects.

Are there any areas for improvement or something they could have done differently?

Sometimes the captions in the FB ads had spelling errors, so just paying attention to detail. Also, more responsiveness in emails.

Please describe your company and your position there.

I am co-owner of a sports collectibles business based in Tampa, FL.

For what projects/services did your company hire LanternSol?

My partner and I acquired CS in Nov 2021 and immediately interviewed and engaged Lantern Sol to rebuild the website in Shopify as a true e-commerce solution.

How did you select this vendor and what were the deciding factors?

I selected this vendors after reviewing his portfolio and interviewing via phone. Quality, communication, timeline and price were the deciding factors.

Describe the project in detail and walk through the stages of the project.

Once engaged, the first step was to review sites for inspiration. After deciding the ultimate theme, colors, design and logo, Lantern Sol provided a basic version of the template. There were multiple design meetings until we ultimately settled on the current site as designed.

How many resources from the vendor's team worked with you, and what were their positions?

I worked directly with Jay at Lantern Sol.

Can you share any outcomes from the project that demonstrate progress or success?

Jay turned the site around in the appropriate timeline and was extremely easy to work with. I adjusted the scope multiple times without any hesitation or issues. Extremely communicative and provided an incredible e-commerce experience for our customers.

How effective was the workflow between your team and theirs?

Incredibly. We emailed/spoke on the phone on a regular basis. Jay made himself always available with additional requests. Even after the completion of the project, Jay continues to check in to make sure we are satisfied. We've already gone back and added updates.

What did you find most impressive or unique about this company?

Communication and design. Lantern Sol gave me everything I was looking for. They didn't push any features or upsell me. They listed to my needs and built a site designed around our user experience.

Are there any areas for improvement or something they could have done differently?

None at this time.

Please describe your company and your position there.

I am co-founder of a DTC digital agency.

For what projects/services did your company hire LanternSol, and what were your goals?

We hire Jay for additional custom development support and he and team are incredible! Our goal is always to provide the highest quality custom Shopify theme development and Jay and team help us achieve that time and time again.

How did you select this vendor and what were the deciding factors?

Reliable, high quality, and amazing communication.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We kick things off by providing designs and as much detail of functionality as we can. Jay and team ask necessary questions to fully understand the project, and then are off and running to build customized Shopify theme sections and functions.

How many people from the vendor's team worked with you, and what were their positions?

Jay is point person and handles all internal team communication with us. He's amazing.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The work is always incredibly high quality, on time, and exactly as designed.

Describe their project management style, including communication tools and timeliness.

We communicate via email and timelines are always met.

What did you find most impressive or unique about this company?

Their work is high quality, and we appreciate their quick responses.

Are there any areas for improvement or something they could have done differently?

Nothing! They are nailing it.

Please describe your company and your position there.

Cofounder

For what projects/services did your company hire LanternSol, and what were your goals?

SEO building from day one pre-launch into launch

How did you select this vendor and what were the deciding factors?

Based on reviews - found through shopify portal

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

SEO

How many people from the vendor's team worked with you, and what were their positions?

Worked directly with Founder of LanternSol - they operate similar to us with a lean team

Can you share any measurable outcomes of the project or general feedback about the deliverables?

150% growth in organic keywords 10x in the Domain Rating 38x increase in website backlinks

Describe their project management style, including communication tools and timeliness.

Nothing fancy but nothing fancy was needed. Monthly meeting cadence to check in and google sheets to track

What did you find most impressive or unique about this company?

They work independently and get things done without requiring a ton of micromanagement. That is exactly what we needed.

Are there any areas for improvement or something they could have done differently?

None

Please describe your company and your position there.

I am a web-developer, consultant and project manager. I am the sole proprietor and either code myself and/or hire experts to manage.

For what projects/services did your company hire LanternSol, and what were your goals?

This job was for a successful Jewelry company. The goal was to modify the shop pages with enhanced functionality similar to a famous brand, but in Shopify. Complex modification.

How did you select LanternSol and what were the deciding factors?

I chose Jay because he was qualified to accomplish the most difficult parts of the task, offered a fair cost and fast turn around.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Modify a Shopify theme to perfectly match a complex graphic design, with enhanced store functionality.

How many people from the vendor's team worked with you, and what were their positions?

Just Jay and myself.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Jay did an excellent job of delivering all requests. As I identified bugs and revisions he was quick to deliver enthusiastically.

Describe their project management style, including communication tools and timelines.

We communicated over Zoom and Skype.

What did you find most impressive or unique about this company?

LanternSol delivered a product with advanced customizations.

Are there any areas for improvement or something they could have done differently?

No complaints really. I was able to identify bugs quickly and he resolved them quickly. Good teamwork. Like any developer, a good manager is just as important and we worked well together.