Bringing Brands to Life Digitally

KOTA is a creative digital agency. We bring together compelling design, technical brilliance and forward-thinking digital marketing to help your business succeed online and offline.

KOTA was founded in 2013 as a design and development agency. At our core, we are a combination of artists, geeks and innovators that provide big agency strategy, creative and tech combined with the flexibility, responsiveness, pricing and 'can do'​ attitude of a smaller, independent agency.

 
$10,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2013
Show all +
London, United Kingdom
headquarters
  • 1-5 Clerkenwell Road
    London EC1M5PA
    United Kingdom

Portfolio

Key clients: 

Penguin Books, British Red Cross, Penhaligon's, Comptoir Libanais, Pho, Saatchi, Jamie Oliver, Dazn and Opta.

Jamie Oliver VEG - Marketing Campaign

For the 3rd year in a row we were luckily enough to win the campaign for Jamie’s latest book – VEG. It gives readers an extensive selection of veg-based dishes, from simple suppers and family favourites, to weekend dishes for sharing with friends.

As we all know, vegetarian cooking comes hand in hand with a few misconceptions; some might think it’s difficult to cook, some might feel it’s not children friendly, some even

believe it’s too time consuming or not even tasty! We addressed these misconceptions head on by talking to all those different consumer groups who wonder whether vegetarian cooking is for them. We told this story through a playful tone of voice and by talking to people in their own every day language to create a warm, yet ‘to the point’ feel.

 

Creative & rollout

As the book is full of vibrant, colourful recipes we made sure the creative highlighted this by focusing on the cut-out dish alongside a selection of bold primary colours which stood out from the usual colour palettes seen in many other vegetarian books.

Penguin Books have rolled out the campaign internationally, across various platforms from out of home billboards and digital displays to all forms of social media and online advertising.

British Red Cross - One Kind Thing - Web Design & Development Image

British Red Cross - One Kind Thing - Web Design & Development

In spring 2019, we partnered with the British Red Cross on their latest campaign – OneKindThing.We were tasked with creating the digital platform which was part of a nationwide campaign, showing people that even the simplest things can change the life of someone in crisis. The site had to engage and encourage users, with clear call to actions and simple user journeys, for them to take the next step in offering their help for

others.
Design4Retail - Web Design & Development Image

Design4Retail - Web Design & Development

Design4Retail are a revered agency started in 2003 that create retail spaces and concepts for many high street brands. Based in two studios near Leicester, their 60 strong team offer a full service from strategy and conception, through to build and delivery. Kota were challenged with creating a platform that would keep them ahead of the game in their creative industry, whilst also expertly showcasing their eclectic case

studies, which ranged from shop and concession designs, pop-up spaces and brand development.
Comptoir Libanais - Web Design & Development Image

Comptoir Libanais - Web Design & Development

Comptoir Libanais are a Lebanese restaurant chain with over 20 venues across the UK and in Europe. Founded by Tony Kitous in 2008, the superb Lebanese flavours of the food are accompanied by eclectic restaurant interiors full of colour and texture. We brought this vibrant aesthetic through into the website design, really capturing the essence of the brand and atmosphere of the venues online.

Jamie Oliver 5 Ingredients - Marketing Campaign Image

Jamie Oliver 5 Ingredients - Marketing Campaign

After winning a extremely in-depth pitch process, we were selected by Jamie Oliver to produce the digital marketing campaign for his ‘5 Ingredients’ publication. The book centres on the concept of using just five main ingredients for each dish and has a very stripped back, minimal aesthetic. Our main concepts for the campaign were also based on the idea of simplicity. The creative for the out of home advertising played with the

idea of deconstructing the dishes, showing the 5 ingredients in their original form, next to a half plate of the finished meal. The book went on to become the biggest selling publication in the UK in 2017 and so far has had two television series made from it.
Opta Pro - Creative Web Design & Development Image

Opta Pro - Creative Web Design & Development

Opta Pro are pioneers of sports data, supplying sports teams, media channels and analysts with both valuable statistics and analytical software across the disciplines Football, Rugby and Cricket. They are thought leaders in their industry, and have become part of the language when talking about anything concerned with sports data. We were commissioned to design and build a brand new platform that would align with their

refreshed branding and modernise their online offering. The website was very content heavy, with a large multimedia section, as well as multiple events with historical archives.
Linden Staub - Creative Web Design & Development Image

Linden Staub - Creative Web Design & Development

Linden Staub are a London based Model Agency who challenge perceptions of their industry. They are the mother agency to over 50 models and were the first agency to completely ban using fur in their shoots. With this in mind, they wanted an online platform that was Avant Garde, visually beautiful, but intuitive and functional for the user. It also needed to stand out amongst their many competitors, as a platform that was

creative and contemporary in form and function.
Meta - Creative Web Design & Development Image

Meta - Creative Web Design & Development

Meta are a film and broadcast cloud platform that have revolutionised how video meta data is stored and delivered. Drawing from years of experience in media technology, they identified a significant space in the market for a purpose-built Cloud Computing Platform for the delivery of metadata at scale. The platform not only uniquely unifies multiple sources of data that historically had been stored in varying formats, it is also

focused on great user experience and usability. Meta approached Kota to build a new website that showcased their unique products and to create an online experience that portrayed the style, ease and clarity of their software.
Newby Tea - Creative Web Design Image

Newby Tea - Creative Web Design

Newby is the world’s most awarded luxury tea brand. Founded in London at the turn of the millennium the brand had a clear mission – to reintroduce quality tea and revive the world’s love for it. Their teas are renowned for uncompromising flavour that mirrors the character of their source. Tea is shipped directly to their unique, state-of-the-art storage and packing facility in India, which is strategically located in the heart

of all the fine tea-growing regions of the world. No other tea brand, locally or internationally, has the same rigorous standards, placing Newby at the forefront of the luxury tea industry. They can be found in five-star hotels, Michelin-starred restaurants, high-end stores and esteemed heritage venues globally. It was their need for luxury and quality that made Newby Teas contact Kota to design their new website. The brief was simple – design an intuitive, beautiful, minimal platform that gave the impression of real quality.
MC Saatchi Merlin - Creative Web Design & Development Image

MC Saatchi Merlin - Creative Web Design & Development

MC Saatchi Merlin are a talent management company based in Soho, London. They specialise in ex-athletes who have moved into the mainstream media, but also have international supermodels such as David Gandy on their roster. The agency has changed it’s talent focus slightly over the last 3 years and re-appointed Kota to design a website re-fresh after we created their previous site in 2014. Our team were challenged with designing

a dynamic portfolio based platform that showcases the spectrum of talent managed by MC Saatchi. The new focus moved away from the existing editorial style design and towards an ultra-modern, fresher look that was more attractive to a younger demographic. 
Holland Green - Creative Web Design & Development Image

Holland Green - Creative Web Design & Development

HollandGreen have 3 architectural studios in the South-East of England and have been transforming living spaces together for over ten years. We partnered with them to completely re-design their online platform and help raise their digital profile to meet the standard of their current clientele. HollandGreen wanted to try and move away from the usual architect website offering and instead create a website that really stood out

in their industry, whilst at the same time keeping all the informative content that existed on the previous website.
Jazz Cafe - Branding, Web Design & Development Image

Jazz Cafe - Branding, Web Design & Development

We were honoured to partner with leading restaurant brand Colombo Group as part of a £3m refurbishment for The Jazz Cafe, an iconic Camden venue. Our designers created a complete brand identity for the venue including a new logo, menus and signage, as well as the design and build of The Jazz Cafe website that coincided with the re-launch of the venue.

Lightbox - Creative Web Design & Development Image

Lightbox - Creative Web Design & Development

Lightbox are multi award winning documentary makers with previous titles including ‘Searching For Sugarman’, ‘LA 92’ and ‘Man On Wire. Producers Simon Chinn and Jonathan Chinn have received Oscars, Emmys and Baftas for their work, and continue to push the boundaries of cinematic documentary. With offices in both London and LA, Lightbox is a well renowned production company in the UK and the USA. They challenged Kota with

delivering them the best website in their industry, a challenge that we welcomed with open arms.
Gratte Brothers - Web Design & Development Image

Gratte Brothers - Web Design & Development

Gratte Brothers are a UK Building Services company who specialise in services ranging from Mechanical and Electrical Design, to Security Systems and Catering installations. Founded over 70 years ago as a family business, the company is now moving into its third generation, and so the perfect time to contact Kota, looking to transform their online presence.

Uhuru - Branding, Web Design & E-commerce Web Development Image

Uhuru - Branding, Web Design & E-commerce Web Development

Uhuru is a fashion portal that stock brands who only use ethically sourced clothing. We were commissioned to create this new brand from scratch, including logo marks, patterns and textures, fonts, digital marketing and print marketing. We created a brand look that was in keeping with the current online fashion market, but also had a global feel, drawing inspiration from Asian and African culture. Furthermore, we also designed

and built a beautiful E-Commerce platform using Magento 2. This platform allows merchants to add their own shop front, then manage and sell their own products within the site.
Wilderness - Creative Web Design & Development Image

Wilderness - Creative Web Design & Development

Wilderness are an award winning social media agency that shape and influence online conversation through strategy, creativity and media delivery. Their clients include large entertainment companies such as Warner Brothers, Discovery Channel, Ellesse, and NBC. To coincide with a brand refresh, we were commissioned to produce a contemporary online platform that was easy to use and showcased their case studies in a simple

fashion.
Optomen - Creative Web Design & Development Image

Optomen - Creative Web Design & Development

Optomen make bold reality television that is screened both in the UK and internationally. Their two new joint CEOs tasked us with creating a statement website that showcased their portfolio of work and also portrayed the vibrant company culture. The requirements were for the styling was to be bold, brash and retro, using their brand hot pink throughout.

Reviews

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Web Development for Consulting Firm

"Just a really nice approach with a great bunch of people to work side by side with."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June - July 2020
Project summary: 

A consultancy firm partnered with KOTA -  Creative Digital Agency to redesign the company website.

The Reviewer
 
11-50 Employees
 
London, United Kingdom
Callum Chambers
Head of Digital, Sullivan & Stanley
 
Verified
The Review
Feedback summary: 

Even with a limited timeline, the team was able to produce a satisfactory end product that met expectations. The team has a good working culture and was able to tackle any request without any problems.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are an award-winning consultancy disruptor that deploys teams from its expert network, The Change Society, to solve the challenges companies face when undertaking change.

Founded in 2016, S&S was born as a rebellion against ineffective change management practices. I'm the Head of Digital there and I oversee the digital strategy of the company across branding, marketing and creative.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KOTA - Creative Digital Agency, and what were your goals?

I actually designed our website when the company first launched in 2016. While it managed to do the job for a while, we were in need of a freshen up - a new front end design, a highly editable backend and a robust content space.

The main challenge was that we needed it to be released in line with a large promotion - and it was only 5 weeks away.

SOLUTION

How did you select KOTA - Creative Digital Agency and what were the deciding factors?

I'd had a look at some of their past work and was impressed with some of the sites they had developed. That along with their approach and the 'art of the possible' attitude made me believe that they could get this done despite the uber-tight timeframe. They were also just a good bunch of people who I knew I could work with.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Basically we needed to give KOTA all of our content that we wanted built into the site for them to start creating a design prototype against. We then spent a week with them going back and forward on the front end design, tinkering with bits and pieces using easily sharable links from Adobe XD.

A client Slack channel was set up which made the feedback loops super quick and they were always on hand. We all knew we had to be quick with responding considering the time constraints, so the sense of urgency was always there which expedited the process.

Once design was signed off, they went into development and built the site in Wordpress. They then sent a beta link and we ironed out the bugs in the last few days before the go-live.

How many people from the vendor's team worked with you, and what were their positions?

The main points of contact included: Jonny Bradford - MD Maja Fulconis - Digital Project Manager James Huse - Senior Digital Designer Aleksandra Matwiejczyk - Marketing Manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The only outcome was getting a great looking website up and running in the short time that we gave KOTA. This was achieved and managed to the millimetre the whole way through to ensure we were on track. It's now up to us to drive the world to our brilliant looking site.

Describe their project management style, including communication tools and timelines.

As mentioned above ** A client Slack channel was set up which made the feedback loops super quick and they were always on hand. We all knew we had to be quick with responding considering the time constraints, so the sense of urgency was always there which expedited the process.

What did you find most impressive or unique about this company?

Just a really nice approach with a great bunch of people to work side by side with. No request was ever too hard and this created an innovative and positive vibe in the project team.

Are there any areas for improvement or something they could have done differently?

N/A

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Dev for Government Outsourcing Company

“They gave us more than we wanted, and we’re delighted.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2019 - Ongoing
Project summary: 

Kota - Creative Digital Agency built a website for a government outsourcing company. Working from an established kit, they implemented the partner's brand in building a website that presented their offerings.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Eoin Heffernan
CEO, Integrate Agency
 
Verified
The Review
Feedback summary: 

The website received positive feedback and surpassed the partner's highest expectations. Kota - Creative Digital Agency implemented subtle details that made a great impact. They're professional and communicate effectively. Flexibility is a hallmark of their high-quality work.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Integrate Agency. We’re an outsourcing company for the government. Our emphasis is on working with social enterprises and businesses to provide services in the community.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Kota - Creative Digital Agency?
Our goals were to communicate our offerings more effectively and to do a directory of our members on our website.

SOLUTION

What was the scope of their involvement?

We already had a branding kit established. Kota came in and developed our website. We’re a difficult company to define and therefore explain our services online. We had a process to understand what we do. Kota interrogated me to distill our offerings into something simple and understandable. They didn’t implement the directory but were very effective in working with the third party who did.

How did you come to work with Kota - Creative Digital Agency?

They came highly recommended. I had heard great things about them.

How much have you invested with them?

We’ve invested about £18,000 (approximately $26,000 USD).

What is the status of this engagement?

Our ongoing engagement started in August 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I had a high expectation, and they met that and more. People were blown away by the website — that’s exactly why I approached Kota. Our feedback has been universally fantastic. There were little subtle things they did that were way better than what we thought we’d get. The little details made a big difference. That’s what separates average developers from companies like Kota.

How did Kota - Creative Digital Agency perform from a project management standpoint?

They were very flexible in working with me to meet deadlines. The biggest threat to the timeline was me personally because I’ve got a million things to do. Nothing was ever too much trouble. The project has been a start-stop situation. Kota has been very professional in how they get things done. We communicate through emails and phone calls.

What did you find most impressive about them?

They did a number of very subtle things on the website that added flair. They gave us more than we wanted, and we’re delighted.

Are there any areas they could improve?

No, I can’t think of anything. We’re really happy.

Do you have any advice for potential customers?

Trust in their expertise. If you go in with a fixed view, you may not get the most out of their talent. They achieved better than what I wanted. Give them the space to achieve those extra details that’ll surprise you.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    Definitely.

Web Redesign for Music Bar

"The design of our website is just incredible."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
May - Nov. 2019
Project summary: 

KOTA – Creative Digital Agency redesigned a website for a bar. Once they agreed on the structure of the site and approved the design, they discussed how to integrate analytics and development.  

The Reviewer
 
11-50 Employees
 
London, United Kingdom
Rosie Johnstone
Head of Marketing & Communications, Rocket Leisure
 
Verified
The Review
Feedback summary: 

The site’s bounce rate has decreased while time spent on the platform has increased. KOTA – Creative Digital Agency was helpful and always responded quickly to requests. At the same time, they used their expertise to guide the project and ensure its success.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Head of Marketing and Communications for Rocket Leisure, looking after all the internal and external output of the company, across online & digital as well as PR and media.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KOTA - Creative Digital Agency?

To re-design our websites for our four live music and cocktail bars.

What were your goals for this project?

We needed a total website overhaul, to give out a more mature impression of our brand, while keeping the independent and fun feel of our venues.

SOLUTION

How did you select this vendor?

I was a really painful process to begin with, first of all by putting a Facebook status to see if I had any friends in the business, then chatting to people who had done it previously. I had many conversations with various web designers but felt a lack of inspiration from any (especially with the budget investment being proposed by them). I stopped looking, and that's when I stumbled across a website built by Kota, and knew that these guys would be up to the job. From there, it was plain sailing!

Describe the project in detail.

We had the initial kick off meeting with the full team from Kota as well as myself and my three Directors. We agreed on the structure of the websites and how they would sit alongside each other before going into design stage. We also talked about what analytics we would want to be getting from the sites. The initial design stage took place, and Kota sent over the pages for my approval. After a small bit of back and forth, we nailed the overall design and went into build stage. Generally, the websites were pretty much perfect from the offset. There was some back and forth on some of the key design elements such as the characters portrayed on the website, but that was just a case of choosing the right people who portrayed our brand. Following that, the only other thing that took some time was the parallax on the home page, as it was such a crucial landing point for the customer and getting them engaged in the website. It took some time to get right, but we are really happy with the outcome and pleased we put the right time and effort into it to make sure everyone was happy.

What was the team composition?

We were assigned a project manager at Kota who feed all our information back into the creative and development team. I was the main point of contact from Rocket Leisure, and managed the approval process with my Directors.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The feedback on the websites has been incredible, and it's so beneficial to be able to see how customers are using our websites as we have no visibltiy of this before. Our bounce rate has decreased and average time on the website has increased, so that's promising. Mainly, it's cut down our internal time and how long it takes for us to update all our events. With four venues and 1200 gigs a year, our time is precious and we are now able to make changes to our sites quickly and easily.

How effective was the workflow between your team and theirs?

Our project manager was always quick to respond and helpful with our requests. There was quite a lot of back & forth to deal with, partly due to struggles on our side with a lot of people involved, but Kota were good at sticking to their guns and belief in their ideas to keep pushing us in the right direction.

What did you find most impressive about this company?

The design of our website is just incredible. In our view, it's the best bar website out there. We are thrilled with it and how well in conveys our offering, our vibe and our story.

Are there any areas for improvement?

Overall I'm really satisfied with how it went. If I'm being picky, I think more time on the phone rather than email would have helped, and also potentially a few more calls/face to face meetings with the creatives and/or developers would have helped clear up any questions/issues faster and more directly.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

E-Comm Platform Dev for Ethical Fashion Company

"They're honest and always looking to do what's best for the client."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
Jan. - Dec. 2017
Project summary: 

KOTA -  Creative Digital Agency built a clothing e-commerce store from the ground up, implementing the requested designs while making recommendations of their own.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Megha Shah
Owner, Uhuru
 
Verified
The Review
Feedback summary: 

The platform is both aesthetically pleasing and expresses the ethical aspect of the brand. Promising accurate timelines and costs, the team promoted transparency in the relationship. Their dedication to the project and understanding of requirements added value.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Ethical fashion e-commerce website, Founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KOTA - Creative Digital Agency?

To create the e-commerce site from scratch.

What were your goals for this project?

To create a web store that was beautiful, but still communicated a purpose of a greater good.

SOLUTION

How did you select this vendor?

I'd seen their work for other sites and loved the visual impact they had created for their clients.

Describe the project and the services they provided in detail.

Designed the site as per my requests and always had ideas to help build on my original idea for the site.

What was the team composition?

The team included Jonny, who led the project - and was very good at it; James and Charlotte. All of them were to work with. They all brought unique talents to the table which helped alleviate the end product they created for me.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They were able to deliver what was promised. They were great and creating a structure to the project and communicating clear projections.

How was project management arranged and how effective was it?

They used Slack and included me on most of the project building so i was able to maintain full control over my website.

What did you find most impressive about this company?

A lot of companies are not transparent about deadlines and promise unrealistic timelines. With Kota, they're honest and always looking to do what's best for the client.

Are there any areas for improvement?

Not really!

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Website Development for Humanitarian Organization

“Their staff is very talented, and they care about what they’re working on.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Mar. - May 2019
Project summary: 

KOTA – Creative Digital Agency used WordPress to create a single-page website with a simple CMS. Using a reverse proxy, they connected the new platform to an existing site so it appeared in the same domain.  

The Reviewer
 
501-1000 Employees
 
London, United Kingdom
Elena Sarmiento
Digital Communications Manager, British Red Cross
 
Verified
The Review
Feedback summary: 

As a part of a brand campaign, the new site has improved the user experience of the brand. KOTA – Creative Digital Agency cooperated well with multiple agencies and stakeholders. Their organizational system was a huge asset that ensured that the project ran smoothly.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the digital communications manager at the British Red Cross, a voluntary aid society that helps millions of people in crisis in the UK and around the world to prepare for, respond to, and recover from crisis and emergencies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with KOTA – Creative Digital Agency?

We brought in KOTA – Creative Digital Agency to create an exciting and engaging landing page for One Kind Thing, our flagship brand campaign.

SOLUTION

What was the scope of their involvement?

KOTA – Creative Digital Agency designed and developed a bespoke landing page, but also gave a unique look and feel to the campaign. They used WordPress and created a single-page website. We then used a reverse proxy that would allow us to host the campaign information on one platform, but it would appear like it was a part of the Red Cross website.

What is the team composition?

We worked with a creative director, a graphic designer, a project manager, and a senior developer. Their team was helpful, and their project manager really took charge of the project. It felt like they were a part of our organization.

How did you come to work with KOTA – Creative Digital Agency?

We used a tender system to choose between various agencies. KOTA – Creative Digital Agency provided a comprehensive plan and exciting proposal for our landing page, and everyone on the panel knew that they would help us move this campaign forward.

What is the status of this engagement?

We worked together from March–May 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The landing page’s main purpose was creating an engaging digital experience that improves how users experience our brand and encourages them to do the one kind thing that will impact someone’s life. Obviously, we need more time to be able to report for specific metrics but we can say that the campaign had a positive impact on Brand metrics so far.

How did KOTA – Creative Digital Agency perform from a project management standpoint?

They did a wonderful job liaising with five different stakeholders within the British Red Cross and the brand agency that was developing our campaign. The creative and graphic designers understood the brand very quickly and presented a wide range of exciting designs and features.

The project manager created a project plan very comprehensive that helped to clarify ownership of different tasks and deliverables, which was really compatible with our normal workflow. Throughout the project, everyone knew who they needed to be in contact with to ensure that everything was completed.

What did you find most impressive about them?

They were very keen to help and really wanted the project to be successful.

Are there any areas they could improve?

They should learn to say no to the client sometimes.

Do you have any advice for potential customers?

First, create a very clear brief because it will help them deliver the best product. However, give them some creative freedom because their designs are fantastic. Their staff is very talented and they care about what they’re working on.

5.0
Overall Score I can’t wait to work with them again.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    They’re the best web design agency I’ve worked with so far.
  • 5.0 NPS
    Willing to refer
    They deliver high-quality work and are professional.