Kopf Consulting Virtual Assistance
At Kopf Consulting, we provide technical support for those frustrating programs that help your customers through the Customer Value Journey. From websites that house your blogs, to squeeze pages for opt-ins, to client relationship management systems that manage your pipeline, to email marketing systems that deliver your message, we are here for you.
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Portfolio
Training and Consulting Services
No one wants to spend hours on hold for tech support! YouTube is great but what do you do if you have questions? With our hands on - one-on-one training and focused consultations, we ensure you walk away with an understanding of your software and how to best use it with your business.
Flex Support Services
Small businesses starting out can not always afford full-time staffers out the gate or expensive coaching/support services. Our Flex Support program allows us to support small business as prices that fit their budget.
Workflow Audit
Having a error-free workflow is essential for creating a positive customer/client experience. We review and test your workflow, providing feedback on what is not working and what can be improved.
Podcast Production Support
We provide podcast management and support services from beginning post creation to broadcasting (posting) to organic advertising (place it on your social media platforms).
Keap Product Support
We provide Keap Lite, Keap Pro, Keap Max, and Keap Max Classic (formerly Infusionsoft) support for entrepreneurs. We also provide training and setup services.
Reviews
the project
Web Dev & Management for Lingerie Company
"Can’t complain about the cost. The work they did was extensive but didn’t cost us an arm and a leg."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
We are a lingerie company. I am the owner and operator.
For what projects/services did your company hire Kopf Consulting Virtual Assistance?
They set up our OpenCart website and then migrated us to WordPress. They mostly managed our website.
How did you select this firm and what were the deciding factors?
We found them on UpWork. We liked their portfolio and the interview went well.
Describe the project in detail and walk through their service package.
They created our primary website, imported the products, and attached it to our PayPal account. They handles any issues we had. We were pay as you go so we were billed for the time worked through UpWork.
How many resources from the vendor's team worked with you, and what were their positions?
Just the owner and her designer so two people.
Can you share any outcomes from the engagement that demonstrate progress or success?
We were happy with the website and everything worked as required.
How effective was the workflow between your team and theirs?
They emailed us to provide updates and were good at communicating.
What did you find most impressive or unique about this company?
We never had to ask what was happening - they kept in touch and let us know the progress. They also responded pretty quickly.
Are there any areas for improvement or something they could have done differently?
Nothing comes to mind.
Thanks to Kopf Consulting's work, the client was happy with how the website worked. They provided regular updates and were good at communicating. The team kept in touch and responded to queries promptly.