KMS Solutions

BACKGROUND

Please describe your company and your position there.

I'm working as a Head of Testing in a telecommunication company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KMS Solutions, Inc.?

As KMS Solutions is well-known for its experts and technology, we've reached KMS Solutions for a comprehensive automation testing course. As our goal is to accelerate the testing process, we hope that after this training course, we can adapt more mature automated testing framework.

SOLUTION

How did you select this vendor and what were the deciding factors?

We considered many international vendors and selected KMS Soluions as they had completed similar project

Describe the project in detail and walk through the stages of the project.

In our setup, we worked with a PO from KMS Solutions. We had frequently short meetings to report about the issues, bugs, and releases in real-time.

How many resources from the vendor's team worked with you, and what were their positions?

We work with a small team from KMS Solutions. Our project needs 4 people in total.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They did a tremendous amount of individual and regression testing, and they had successfully identified several defects or bugs within the application that we were actively working to fix.

How effective was the workflow between your team and theirs?

In terms of project management, KMS Solutions has excelled. They were self-sufficient and highly adaptable when it came to moving individuals to meet our needs. Their communication has been excellent, and their work is quite thorough. They attend all of our meetings and provide us with thorough updates on their test cases and any faults they had identified.

What did you find most impressive or unique about this company?

We believe their expertise in the testing area impresses me the most. They also did a great job and response quickly whenever we need

Are there any areas for improvement or something they could have done differently?

No problem was recorded. Moreover, we're looking forward to doing more projects with them in the future.

BACKGROUND

Please describe your company and your position there.

Head of QA at a financial institutions

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KMS Solutions, Inc.?

We engaged with KMS Solutions for an automation testing project. Since our projects have become more complex and expansive, manual interventions in the test cycle are no more practical. We've engaged with KMS Solutions to improve our testing capabilities and shorten the testing process.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found KMS Solutions on a B2B research site and were really impressed with their skills and experience in the BFSI industry.

Describe the project in detail and walk through the stages of the project.

At first, the company offers us careful consulting sessions and analyzed our associated business problems. From that, they advised us of some possible solutions and delineate an extended roadmap to fulfill our goal. We had weekly online meetings where we could discuss our issues, bugs, and ways to improve.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a team of 5 people, including 1 QC lead, 3 software testers and 1 developer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We've completed an automation testing course within 3 months and could reduce the testing time by 20%

How effective was the workflow between your team and theirs?

We have frequent meetings both online and offline to discuss updates on the test cases and any faults that had been identified. KMS Solutions is excellent in managing projects and helping us with the new technology.

What did you find most impressive or unique about this company?

We believe their expertise in the testing area impressed me the most. They also did a great job and response quickly whenever we need

Are there any areas for improvement or something they could have done differently?

No problem was recorded. Moreover, we're looking forward to doing more projects with them in the future.

BACKGROUND

Please describe your company and your position there.

I'm a Project Manager of a Singapore-based financial institution.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KMS Solutions, Inc., and what were your goals?

We were looking for tech talents for our new software development project at that time. The project called for coding, testing, and a user interface that we need a digital team around 5-10 qualified staff.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were referred to KMS Solutions by our business partner. They were told to be extremely professional and committed.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started with detailed meetings about our project and what we're looking for from the tech talents. Then, KMS Solutions provided us with the plan for technical support, including the number of people involved, their tasks and the duration of each sprint. We had regular meetings where we could sit together and report the problems and what we'd done so far.

How many resources from the vendor's team worked with you, and what were their positions?

They introduced us to a team of Full-stack Developers and Testers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We had completed the project on time, which we couldn't achieve without outsourcing. The project is also stable and runs smoothly.

Describe their project management style, including communication tools and timeliness.

The communication between our two teams was done effectively during the full project. We also had calls and meetings when needed. The KMS Solutions team met the deadlines we set for them, which was important for us. The KMS Solutions team applied different new techniques through sprints. We did have strict deadlines at times, but for most of the collaboration, we simply had a backlog of tasks to perform.

What did you find most impressive or unique about this company?

We were impressed by the friendly and proactive engagement we got from every member of the team. Moreover, they have a professional working process that make us pleased.

Are there any areas for improvement or something they could have done differently?

Working with KMS Solutions is a good experience that we have nothing to complain.

BACKGROUND

Please describe your company and your position there.

I'm an engineering manager at a financial service provider, which focuses mainly on helping individuals and businesses with their financial capabilities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KMS Solutions, Inc., and what were your goals?

"We approached KMS Solution for a software development project since it has a broad variety of services. We looked to build an innovative, fast, and user-friendly digital banking app to catch the trends of BFSI. The app needs to be stable when there're over 5,000 users accessing it at the same time and include functions such as online investment, QR code payments, online bill pay, etc."

SOLUTION

How did you select this vendor and what were the deciding factors?

We found KMS Solutions among the best software development agencies on Clutch.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project started with briefing and product research. Later, KMS Solutions team created the first wireframes and prototypes later. After several adjustments, they moved forward with product development. We had weekly meetings and were always informed about what was going on in the project flow. We also know that KMS applied the Agile approach and ran regular use tests to make sure that everything works smoothly.

How many resources from the vendor's team worked with you, and what were their positions?

KMS Solutions connected us with their project manager, and she navigated us during the entire project. We also communicated with their lead designer. There are 5 people involved in this project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We've received lots of feedback about the friendly user interface, app stability and fast money transfer.

Describe their project management style, including communication tools and timeliness.

We were communicating very effectively during the full project flow. Timely completed milestones, regular meetings, and updates, convenient collaboration tools - all of this helped us maintain mutual understanding between teams on the project.

What did you find most impressive or unique about this company?

We love how their team communicates with us and other clients — consistently, clearly, and effectively. They're also proactive and help us a lot in giving suggestions about the logic and design.

Are there any areas for improvement or something they could have done differently?

We didn't notice any problems, so we have nothing to add here.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KMS Solutions, Inc.?

We were looking for tech talents for our new software development project at that time. The project called for coding, testing, and a user interface that we need a digital team around 5-10 qualified staff.

SOLUTION

How did you select this vendor and what were the deciding factors?

Through searching, we found KMS Solutions as one of the top outsourced companies for technology in Vietnam.

Describe the project in detail and walk through the stages of the project.

We started with detailed meetings about our project and what we're looking for from the tech talents. Then, KMS Solutions provided us with the plan for technical support, including the number of people involved, their tasks and the duration of each sprint. We had regular meetings where we could sit together and report the problems and what we'd done so far.

How many resources from the vendor's team worked with you, and what were their positions?

They introduced us to a team of Full-stack Developers and Testers

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We had completed the project on time, which we couldn't achieve without outsourcing. The project is also stable and runs smoothly.

How effective was the workflow between your team and theirs?

The communication between our two teams was done effectively during the full project. We also had calls and meetings when needed. The KMS Solutions team met the deadlines we set for them, which was important for us. The KMS Solutions team applied different new techniques through sprints. We did have strict deadlines at times, but for most of the collaboration, we simply had a backlog of tasks to perform.

What did you find most impressive or unique about this company?

We were impressed by the friendly and proactive engagement we got from every member of the team. Moreover, they have a professional working process that make us pleased.

Are there any areas for improvement or something they could have done differently?

Working with KMS Solutions is a good experience that we have nothing to complain.

BACKGROUND

Please describe your company and your position there.

I'm working as a Senior QC in ACB Bank

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire , and what were your goals?

Project: build ACB Business App (ABA) for business users - Delineate a mobile product roadmap for 2021 Goal: personalized applications to best serve each type of customer, requires rigorous Penetration Testing and also close compliance with security standards. A mobile app designed only for Business Client focus on 3 key factors: Customer Centricity, Data Security, and Time-to-Market.

SOLUTION

How did you select this vendor and what were the deciding factors?

They demonstrated both proficiency in User-centric Application Engineering and deep expertise in the Banking domain.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope of Work: Mobile-first Design, provided with a strategic product roadmap, and the tools and people to execute it Project Steps:

built an Activity Log with asynchronous processing --> ensure data security --> viable builds every 2 weeks Key deliverables:

Mobile App including features:

• React Native
• MobX
• Google Maps
• Firebase
• Reanimated
• React Navigation
• Biometric Authentication

Backend:

• Java
• Redis
• RabbitMQ
• PostgreSQL

Web Portal:

• React JS Technologies
• Katalon Studio
• Katalon TestOps
• Kobiton
• OWSAP Zed Attack Proxy

How many resources from the vendor's team worked with you, and what were their positions?

11 people from KMS Solutions along with our in-house staff. Their positions are:

• 1 Scrum Master
• 2 Front-end Developers
• 2 Java Back-end Developers
• 1 Back-office Developer
• 3 Test Engineers
• 1 DevOps Engineer
• 1 Business Analyst

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

With its experience in the banking domain, KMS Solutions ensured that the application architecture is user centric from not only the technical but also the business perspectives. The minimum viable product was released only 04 months after the project was kick-started

Describe their project management style, including communication tools and timeliness.

They demonstrate the owner of architecture, maturity, cost, serviceability and reliability of product; KMSS team has been flexible in adapt ad-hoc cases, they pay attention to details and transparent in their business dealings

What did you find most impressive or unique about this company?

We was amazed with pricing arrangements, support and company stability that KMS Solutions show the whole time on board project. The team was so enthusiastic and full of energy. They worked closely with ACB Dept, often at ACB headquarter, to make sure everything is aligned and agreed-upon.

Are there any areas for improvement or something they could have done differently?

Not that I could think of

BACKGROUND

Please describe your company and your position there.

Vehicles selling and investment. I'm working as a Senior Marketing executive.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KMS Solutions, Inc., and what were your goals?

We contacted them for a software development project as KMS is a leading IT companies in Vietnam with a wide range of services. We request them to provide a proposal to develop a mobile application for customers. The main purpose is to sell the vehicles online and provide customer services as well as tracking their maintenance schedule. The application needs to be able to support at least 1000 visitors at a time and have functions such as: booking, check the cars and its features, chat function for customers...

SOLUTION

How did you select KMS Solutions, Inc. and what were the deciding factors?

The main reason why we chose them is their reputation in the field, the capabilities to consult and execute the project, their professional working style as they receive our request and work on it with lightning speed, response fast and open for discussion to help us understand what we should do and what is the best for us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They conducted a virtual call with us (because of Covid) to understand our goal and business expectation, who is our customers and their behaviors. Then they discussed clearly about our requirements, every single detail of the project, both on business user and technical side. They bring a project team including developers, tester, PM to interlock with our internal team and finish the project based on the methodology of Agile.

How many people from the vendor's team worked with you, and what were their positions?

There are 4 people from their sides including PM, developers and testers. The real number of people who joined to support the project actually more based on the need.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The end results was very good, our customers happy because they now have a new channel to communicate with us, booking for their care check and maintenance. Beside that the team is friendly and professional, they have technological expertise and good communication skill

Describe their project management style, including communication tools and timelines.

The team applied Agile DevOps, Design Thinking, Automation Testing the project. They preferred direct communication to avoid misunderstanding, we also discussed via email and online meetings using Microsoft Teams, Slack, Zoom.

What did you find most impressive or unique about this company?

Their culture of working with customers, listening before speaking, understanding, and then consulting. I'm quite impressed with their professional working style which is straightforward and clear, with newly adopted technologies and best practices.

Are there any areas for improvement or something they could have done differently?

I think the main problem is the cost of services. It's high compared to other IT companies in Vietnam and makes KMS Solutions somehow less competitive than the others but I think it depends on the quality of services and their positioning in the market. They are IT solutions leaders and they invested alot in technology as well as their expertise. It's matching with their customer profiles of international enterprises and big firms.

BACKGROUND

Please describe your company and your position there.

I'm the CTO of an Edtech company. We offer expert-led online courses with an engaging learning platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KMS Solutions, Inc.?

We wanted to transition to automation testing and implement CI testing with Jenkins and Docker. We needed an automation solution that can generate automation test script effectively, and can be compatible with our current operating systems.

SOLUTION

How did you select this vendor and what were the deciding factors?

We came across KMS Solutions while browsing for IT outsourcing vendors via referral. As they have lots experience in automation testing, we decided to select KMS Solutions as our technology partner

Describe the project in detail and walk through the stages of the project.

KMS Solutions proposed to solve our problems with their automation testing tool Katalon. They integrated Katalon Studio with Jenkins and Docker with Selenium Grid. Afterwards, our internal QA team was able to work with the testing platform to create automation test scripts for GUI and API testing in a short amount of time. It also offers manual and script modes, making it feasible for our manual testers who want to learn automation testing

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 4 automation engineers from KMS Solutions

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The test automation we've done cut down the regression testing lifecycle by 50%. We were able to reduce overall development time and release our product earlier than expected.

How effective was the workflow between your team and theirs?

They're great and professional. Always updated us on their working progress. Their training with our QA team went well and smooth.

What did you find most impressive or unique about this company?

Their work ethic was great. They paid close attention to our needs and work really hard to help us achieve our goals.

Are there any areas for improvement or something they could have done differently?

Not that I can think of

BACKGROUND

Please describe your company and your position there.

We are an English Language Teaching institution for young learners in Vietnam. Our team is committed to maximizing and spreading the full potential of its students by constantly evoking and promoting their internal strengths and at the same time creating the best platform for young people to perform to the best of their abilities. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KMS Solutions, Inc., and what were your goals?

Our company was looking for a trusted technology partner to design and build the learning platform for its teachers and students.

SOLUTION

How did you select this vendor and what were the deciding factors?

KMS Solutions provides business technology consultation and world-class solutions to enterprises in digital applications and platform development

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope of work: 2 months Discovery and Design to assist us in our early-stage for platform development

How many resources from the vendor's team worked with you, and what were their positions?

In this project, KMS has assigned: 1 Project lead, 2 Business Analysts, 1 Designer, 1 Solution Architect

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Project outcome: - The feature list for Teacher App - Mockup for mobile app - User story

Describe their project management style, including communication tools and timeliness.

They provide agile, open, and timely communication.

What did you find most impressive or unique about this company?

They are very productive.

Are there any areas for improvement or something they could have done differently?

N/A