KeenEthics

Please describe your company and your position there.

O-Planto is a central repository for manufacturing instructions, the place to build, manufacture and optimize a product. O-Planto integrates with most numerical control machinery that is used to build novel products. O-Planto platform provides tools to collaborate on creating the right instructions, collects and analyzes quality assurance data, and uses AI to improve production processes.

For what projects/services did your company hire KeenEthics, and what were your goals?

I hired KeenEthics to develop the website for my startup Optimus Planto. KeenEthics team is responsible for the creation of a web platform for OPtanto from scratch. They develop the front end and back end and create a design. KeenEthics also tests the functionality and implements new features into the platform. The work is in progress now.

How did you select this vendor and what were the deciding factors?

I went for a coffee with Max Savonin, KeenEthics CEO, after friend recommendation. He was on a business trip in the Netherlands at that time. Max and I started a conversation about software and realized that we look in the same direction. Both of us wanted to create products that bring value for users and have a global purpose. Max liked the idea for Oplanto, and soon we became business partners.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We base our work on Scrum methodology. We have 1-week sprints, which is enough for me to make sure that the work runs smoothly. The project requires developers to use many technologies. These are Node.js, NestJS, Angular, PostgreSQL, TS, EC2, S3, JS. We want to enrich the platform with interesting features. The development is ongoing.

How many people from the vendor's team worked with you, and what were their positions?

I hired a team of 3. There is 1 developer responsible for building the front end and back end, 1 designer, and 1 QA specialist. At some point, we also temporarily added one more developer since help with the front end was needed.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The work is in progress now. The main website’s features are already built. Recently, we’ve added the function of creating a user's page and creating protocols. The main functionality is ready, and now we are looking for ways to allow users to make payments and print protocols out.

Describe their project management style, including communication tools and timeliness.

The workflow and the communication with KeenEthics are great. Each week, we have a call where we discuss the results of our week-long work. We also talk about our plans for the next week in order to organize the work process effectively. And if there are some problems on our way, we also try to solve them together. If needed, I also contact the developer directly.

What did you find most impressive or unique about this company?

The greatest thing about KeenEthics is that this company is all about ideas. They do not strive for money only. These people aim to make a difference in the software world. They promote ethical values and show others how to meet Tech4Good demands. They were so excited by how new technologies can be used for the common good that they even asked me for an interview that was published on their blog. It has been a pleasure to work with them.

Are there any areas for improvement or something they could have done differently?

The main problem with the project is the limited budget. I would like to afford having more developers in a team to boost the pace of work.

Please describe your company and your position there.

I am the Co-founder and investor at an on-prem, open-source chatbot building platform for businesses.

For what projects/services did your company hire KeenEthics?

We hired Keenethics to help us develop bots and platform functionality in general but particularly for help in delivering professional services to our customers.

What were your goals for this project?

To provide our customers with high quality chatbots at a reasonable price.

How did you select this vendor?

A friend of ours recommended KeenEthics to me.

Describe the project in detail.

Besides contributing to the open source core, the main projects that Keenethics worked on where multi-language customer service chatbots for a number of government departments that had heavy integration with internal systems.

What was the team composition?

We mainly employed developers and testers (probably 4 devs and 2 testers over the period) and also a designer. From our side we had various staff involved, the main one being the business analyst.

Can you share any outcomes from the project that demonstrate progress or success?

We have achieved everything we planned, and the various chatbots are live. The open source contributions the did are part of the open source core.

How effective was the workflow between your team and theirs?

Our cooperation was effective and productive, we engaged in a lot of discussions on how to improve the software we were developing during the process.

What did you find most impressive about this company?

The commitment and willingness to go the extra mile to get the job done impressed us.

Are there any areas for improvement?

It's hard to think of something obvious, occasionally there was code that was released and not tested but not a major issue.

Please describe your company and your position there.

I am a co-founder at Relokia – a company providing software development, web analytics, and business development services.

For what projects/services did your company hire Keenethics?

In order to optimize business processes in our company, we decided to develop a CRM platform, which would help better organize and process all the information and data.

What were your goals for this project?

The platform had to feature a number of complex functions and, at the same time, work swiftly, efficiently, and effectively. Another important requirement was to make the interface responsive and intuitively clear so we could facilitate the training process for our new employees. Also, the amount of data processed was going to be immense, so we needed this platform to be reliable and secure.

How did you select this vendor?

We have been cooperating with KeenEthics for quite a long period of time already, and we are well-aware of their proficiency.

Describe the project and the services they provided in detail.

The CRM platform had to feature a number of instruments for managing customer interactions and analyzing customer data.

What was the team composition?

The team consisted of an approachable project manager, one expert UI/UX designer, two professional full-stack developers, and a great QA specialist.

Can you share any information that demonstrates the impact that this project has had on your business?

The platform functions perfectly without errors. The interface and functionality fully meet our expectations.

How was project management arranged and how effective was it?

KeenEthics provided us with full-cycle software development services. As we transitioned from research, through design, development, and testing, to deployment, we experienced no problems or delays.

What did you find most impressive about this company?

The most impressive part about working with Keenethics is their openness and transparency. They are willing to communicate and to devote themselves to the needs of your project. You do not feel manipulated or lured into additional expenses while working with KeenEthics as it sometimes can be with other profit-centered companies.

Are there any areas for improvement?

Everything was fine.