KAELMO

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Kamal

Describe what your company does in a single sentence.

The Kamal company is one of Poland's largest and most dynamic companies producing concrete products. We install new technological lines that allow us to make technically unique and ultra-high-quality products, such as the Art line, where refining cubes include, apart from shot blasting, polishing, and varnishing. We are also focusing on expanding the colour palette of the items we sell, and we add new hues to the palette every year.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KAELMO to accomplish?

• Access to the system will be possible via a web browser.
• The administrator provides proper access to various warehouses and can also fully manage all projects
• The administrator can add the design received from the designer to the system

SOLUTION

How did you find KAELMO?

Referral

Why did you select KAELMO over others?

• High ratings
• Close to my geographic location
• Pricing fits our budget
• Great culture fit

How many teammates from KAELMO were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The collaboration aimed to develop a solution which: 

• Access to the system will be possible via a web browser. 
• The administrator provides proper access to various warehouses and can also fully manage all projects 
• Authorized employees of the warehouse can place orders via the form. They can also edit and close order created by them 
• After the finished form/order appears, the administrator can download design data and transfer it to the designer. 
• The administrator can add the design received from the designer to the system
• Warehouse workers have access to inspiration and textures

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Our work is more efficient, and we save more time for other tasks.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Kaelmo's team is fantastic. They were always highly responsive and available; we can call them and discuss any idea. We typically contact them by phone and mail. Occasionally, we booked to meet face-to-face.

What was your primary form of communication with KAELMO?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The best thing about Kaelmo is its customer-focused approach. They are patient and understanding when it comes to educating the system which makes this experience much better than others we have with other providers. Their programming skills are amazing, that’s why we can count on them to make the business run smoothly!

Are there any areas for improvement or something KAELMO could have done differently?

Not really, as any issue that we reported was immediately fixed. They’re very good at what they do.

BACKGROUND

Please describe your company and your position there.

MALTEX is the producer of products for the care and maintenance of baby hygiene that are made with attention to the highest quality. We run sales for B2B customers as MALTEX and as MyBaby to B2C customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KAELMO, and what were your goals?

We have been in the B2B market for a good few years. We wanted to reach out to B2C customers. Our goal was to open to marketplace channels, but we aimed to automate sales processes on marketplaces much as possible.

SOLUTION

How did you select this vendor and what were the deciding factors?

We previously worked with this firm on a different project. Kaelmo left a positive impression on us. So, when we needed someone to do integration, we went back to the tried-and-true company.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our cooperation officially started in May 2021. The project manager interviewed us. Before development work, the team did research based on our needs. Kaelmo presented us with suggestions for a solution that they believe would be the most effective for MALTEX and MyBaby. The preparation of our environment and implementation of integration they divided into several stages:

1. Development of dedicated software (eDocs) as a central warehouse and supervisory system.
2. Integration of eDocs with Magento and other internal client's system.
3. Configuration of Integration HUB, Magento and sales platforms.
4. Integration of eDocs with Integration HUB and Magento B2C 5. Tests

How many people from the vendor's team worked with you, and what were their positions?

We are not aware of the total number of team members. We worked with a project manager, analyst and several programmers for sure. The PM is the primary contact person.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thanks to the cooperation with Kaelmo (b4spot), our sales platform is integrated with various marketplaces such as Shoppe, Amazon, and Allegro. Order management takes place from one place. Inventory stocks synchronize automatically after purchases on one of the sales channels. We have improved sales, and we have saved time on managing accounts on external platforms.

Since the integration, we have recorded a continuous increase in product sales.Since the integration, we have recorded a continuous increase in product sales.

Describe their project management style, including communication tools and timeliness.

Kaelmo's team has been highly responsive and available at all times. If a problem happens, I can call them and work through it with their staff. They are constantly on top of things and seem to be an extension of our team. We mostly communicate by calling and mailing. They also use Redmine to reports work hours.

What did you find most impressive or unique about this company?

Their programming skills are amazing. They were customer-focused, which made the experience much better than others we have with other providers. They were patient and understanding when it came to educating us about the system. They were a pleasure to collaborate with.

Are there any areas for improvement or something they could have done differently?

We've been working with Kaelmo for quite some time. We have improved our communication methods over time. And we don't see anything that they might change.

BACKGROUND

Please describe your company and your position there.

I'm a Co-Founder and Chief Wine Officer at VINIFY.PL. Vinify.pl is the eCommerce platform for wine enthusiasts. We provide a diverse selection of good quality wines as well as a large dose of knowledge about wine.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KAELMO, and what were your goals?

We wanted to create space for wine lovers as well as people who want to try and learn about good quality wines. It was clear to us, that we needed an e-store. The platform enabling development and deep customization were the key goals for us, which is why we chose Magento.

We also expected a distinct solution, convenient for our clients and suppliers. We wanted to automate processes between wine importers, logistic operators and clients and gain sort of marketplace solution offering wines from different importers. We were also focused on aesthetic and expected to implement a unique design and the best user experience.

SOLUTION

How did you select this vendor and what were the deciding factors?

We heard about KAELMO from another company that was satisfied with the cooperation. We did not know the details of the project they were implementing, but we knew that it was some eCommerce and marketplace solution which is used by many big companies in Poland.

We were happy to hear about their agile approach and wide experience not only in development eCommerce solutions but also search engine optimised platforms. That is why we decided to contact them. After many meetings, we decided to establish cooperation.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The whole process was divided into three main stages, which consisted of several smaller steps. They began by doing fundamental tasks relating to infrastructure, domain, and the development of the test system. Then analytical work started. Analysts identified four main parts of the platform to focus separately.

1. Totally new layout
2. Wine importers module with supply processes automation
3. Integration with logistic operator system
4. Backend for inventory, accounting, finance and all other stuff. 

Before starting the next development work, the UX / UI designer created a mock-up of the store in Adobe XD. After accepting the layout, the developers relied on it to create the deeply customised Magento store theme in the test environment. At the same time all other parts were produced.

After testing and our approval, the store was moved from the test to the final environment.

How many people from the vendor's team worked with you, and what were their positions?

We had one main point of contact who was the project manager. He managed a team of a analyst and three developers. At various stages of the project, we also worked with a designer and SEO specialist.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The result of the cooperation is the implementation of the Magneto platform, which takes into account our unusual business plan. Thanks to the development work, the platform enables sales of wines from several importers with a logistics partner involved.

The team also provided us with individual inventory rules, e.g., sets of wine boxes, which are not separate items in the stock inventory as "sets". The system treats them as six separate bottles, which are added to the cart. That helps reduce the amount of warehouse documentation, speed up the checkout process and increase sales. 

They also automated the process of ordering wines from importers if the number of bottles fell below a certain minimum level.
The whole layout was designed unique, not typical for Magento stores. The layout was consisting of more than one hundred pages for desktop and the same amount for mobile version.

This was very challenging to develop and customise all the details. One of the big parts to improve the user experience, they created a one-page checkout for VINIFY.PL store. 

Describe their project management style, including communication tools and timeliness.

Because KAELMO works in an agile strategy, working with them was clear. We had weekly Sprint Planning & Meeting. They kept us informed about the progress and received our feedback on an ongoing basis. Each task was reported on their project management system based on Redmine.

We could also report issues on an ongoing basis there. They talked us through the Magento platform's functionality step by step once they finished the implementation.

What did you find most impressive or unique about this company?

For me, the most impressive thing was their steadfast will to solve even the toughest adversities. I think that no matter how challenging the KAELMO project was, the team would not give up without the expected results.

They're consistently involved in our project with all their might, which I highly appreciate. KAELMO (B4SPOT team) are eCommerce specialists who are open to developing their skills all the time. Thanks to this, the project doesn’t stray from the right track.

Are there any areas for improvement or something they could have done differently?

The cooperation ended with the expected effect - the implemented wine sales platform on Magento. We feel satisfied with this cooperation. Of course, some processes could be optimized, but during the course of the project, any inaccuracies were resolved.

BACKGROUND

Please describe your company and your position there.

Our company has been in business since 2014. We provide the fastest growing platform in Poland for digital HR processes. We assist employers in fostering a culture of well-being through our system. Employees can use our platform to access benefits such as vouchers, health packages, sport cards and more. I’m the founder and CEO and I’m responsible for Growth and Business Development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KAELMO, and what were your goals?

We were seeking for an experienced software development company with whom we can establish a long-term cooperation. We needed a partner to build tailored eCommerce solution that would be both an internal marketplace and a platform for managing employee benefit programs. It was crucial to us that this platform not only be based on a voucher system but also help organizations establish employee commitment.

SOLUTION

How did you select this vendor and what were the deciding factors?

Friend company that has previously worked with KAELMO recommended them to us. Our decision was to talk about our idea with them. During our conversations we found out that they have strong experience in the areas of eCommerce, as well as Finance and Document Management. We felt that KAELMO was knowledgeable enough and they understood our concept, therefore we chose them. We were seeking a team that would devote exceptional care and attention to our project, and we found it.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started with development phase, followed by implementation phase and Service & Support phase. From the beginning of our cooperation, we decided to go agile. Our specific needs required flexibility in project planning at one hand and well-designed architecture and components for future development. We used online workshops for defining the strategy of implementation of our business requirements and then worked with sprints to deliver UX/UI mock-ups, alpha version of new functionalities, and finally ready parts of the product.

During the development phase, there were the three key deliverables. The first one was customizable Cafeteria, so a kind of Marketplace with benefits from hundreds of suppliers. The second was Digital HR framework to automate business processes in HR departments. The third was the Reporting framework to quickly deliver dedicated reports for HR departments and Suppliers.

As soon as we completed MVP, we started the implementation phase in which key deliverables were Integration framework, and then dedicated integrations with partners and client as well as customization. Integrations and customizations were repeated for every client. Integrations examples were with SAP, Azure AD, ISAM, SAML, Workday.

After the implementation to the first client, we started the Service & Support phase in which KAELMO is responsible for delivering working solution with high SLA and development of new modules and features. Key deliverables of new modules are, kaizen, kudos / recognition, data retention, sport events. Our solution is made of Enterprise level technology and microservices architecture. The key technologies used are Java EE, Spring, Hibernate, MariaDB, Thymeleaf, PHP and Angular.

How many people from the vendor's team worked with you, and what were their positions?

Depending on the stage of the project, there were at least ten people in the team: IT architect, five developers, a business analyst, testers and a project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The most measurable outcomes are the fact, that we are the fastest growing Cafeteria provider in Poland, and that we have great positive feedback about the rich functional possibilities of our platform. Thanks to the possibility of configuration and automation of CI / CD processes we are ready to deliver the system to a new client with thousands of employees in as quickly as couple days. The system has professional security that has been audited by specialists from external companies and our clients' IT services.

Describe their project management style, including communication tools and timeliness.

Working with KAELMO was a breeze because they used the agile approach. We were using the sprints to deliver new features during the development phase as well as implementation phase and new features during service & support phase. Every project’s step was reported up to date. They dedicated a lot of care to our project. All of the requirements that we proposed were swiftly incorporated.

After finish the work, they walked us through the system's functionality step by step. They use customised redmine based solution for project management and ticketing. Every three months or after big developments there were performed performance and security tests. [key deliverables and technology is above]

What did you find most impressive or unique about this company?

They took the time to listen to us, while also bringing their own ideas, experience, and creativity to the table. This in combination with our ideas and experience allowed us to improve our product. Their professionalism is outstanding. Cross branch experience of guys from KAELMO was important to deliver well designed and unique solution professionally covering areas of eCommerce, finance and process automation and digitalization.

Very impressive for our business development and business continuity is their great commitment to the role they play as software delivery and support. Quick reactions and solving potential problems in no time.

Are there any areas for improvement or something they could have done differently?

The entire collaboration was successful, so I wouldn't alter a thing. Of course, there is always a place to improve. What we consider at this point is more automatization in Ci/CD processes. The speed of our growth requires more automation of repetitive tasks and more tools for customization of mass employees.