JustCoded

BACKGROUND

Please describe your company and your position there.

Campsited.com is a consumer facing online search and booking platform for camping holidays is 18 countries. As CTO of the company I am responsible for the architecture and delivery of our website.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JustCoded, and what were your goals?

Our website has traditionally been a monolithic Ruby-on-Rails web framework based application and over the past year we have been migrating to a new platform with an api based architecture and a transformation of our web tier to Wordpress (for publishing elements) and Vue/Laravel and search and book functionality.

The challenge in this project has been to implement the new we components and seamlessly migrate to the new architecture, with a phasing of component delivery such that the Wordpress element was delivered first (and integrating to our legacy stack) and the web app element as a follow on.

SOLUTION

How did you select this vendor and what were the deciding factors?

We conducted a search for a partner and selected JustCoded based on their past experience with the preferred technologies that we and the profile of their resources.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The high level project scope included the following: 1. Build and deployment of new campsited Wordpress theme for homepage, landing pages, blog and other informational pages with multi-language support. 2. Build and deployment of Vue/Laravel based web application for product search and booking, integrated with our REST apis. 3. DevOps to create cloud environment and CICD for all new components 4. Migration activities to support legacy to new stack migration.

How many people from the vendor's team worked with you, and what were their positions?

In general we had 2 dedicated developers, one part-time PM, as well as JustCoded test resources on on the project. We also engaged DevOps resources as needed, and were supported by account manager and senior architects at different times during the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We measure the impact of all new features that are implemented on our site - the rollout of our new Wordpress site for Landing pages had a very positive impact on our online marketing ROAS. In general our bookings grew year on year by just under 100%. Another key focus area for us is site uptime/downtime. In the migration period we saw no downtime for the site.

Describe their project management style, including communication tools and timeliness.

We had very efficient sprint planning from JustCoded at the beginning of each sprint. We then had daily check-ins the PM to confirm priority items that are to be worked on each day. If required the PM convened conference calls for our team to explain/clarify requirements. Time was efficiently logged and sent to our internal team for sign off at the end of each sprint. In general the PM engagement was very good.

What did you find most impressive or unique about this company?

We found JustCoded's developers to be very high quality. We have an internal UX team and have a major focus on UX. We found the engagement between our internal project team and the JustCoded team to be very productive and effective.

Are there any areas for improvement or something they could have done differently?

In general the project would have benefited from more QA time, and could also have benefited from more comprehensive and precise requirements.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at a financial services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JustCoded?

We were mandated to build a crowdfunding platform.

SOLUTION

What was the scope of their involvement?

They customized white-label crowdfunding solutions for us based on the regulations in Saudi Arabia and delivered the web platform according to the requirements that we had.

We had several meetings for a discovery phase, where we provided some documentation and extensive research.

What is the team composition?

Several people were involved in the project, but our main point of contact was the project manager. Someone handled the commercial aspect of the engagement, and two others were assigned to lead the project. We also interacted with a few people from their development team. 

How did you come to work with JustCoded?

I looked online for developers who had experience in crowdfunding. We called several companies, and JustCoded gave us the best impression.

How much have you invested with them?

We spent $200,000 with them.

What is the status of this engagement?

We worked together from May–December 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Working with them was great — they’re professional and precise. It was an absolute pleasure working with them, and we'll contact them again.

How did JustCoded perform from a project management standpoint?

They have integrity in the way they work. We had daily calls with the project manager, and we received reports after every sprint — they’re systematic and well organized. We communicated via email, daily calls on Teams, and WhatsApp if there was something urgent — their team was always very available, even if it was weekends or holidays.

They caught onto what we wanted very quickly, which led to having a great relationship — it was easy to work with them.

What did you find most impressive about them?

They’re professional and available —  they adapted to our timing and our timelines.

Are there any areas they could improve?

I don't think there's anything they can improve on.

Do you have any advice for potential customers?

Dedicate a reasonable amount of time and attention to the discovery phase — It’s essential to set the grounds for the collaboration at the beginning.

BACKGROUND

Introduce your business and what you do there.

I’m the executive VP of a company called Delta Corp Shipping. We’re an ocean freight business, and we’re involved in the movement of dry bulk cargo internationally.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JustCoded?

We were thinking of developing a crowdfunding platform where people could invest in dry bulk shipping platforms without investing in physical assets.

We saw an opportunity in the market that was opaque, largely unknown, and misunderstood, but heavy on the asset side. As a result, we’re now looking for a smaller number of investors with larger investments into our shipping projects. 

SOLUTION

What was the scope of their involvement?

JustCoded has developed a crowdfunding platform for investors. We're involved in shipping assets and it's very different from commercial real estate, which seems to be the general crowdfunding trend. It’s more of a physical trading business rather than asset ownership. It’s in the final stages of development.

What is the team composition?

In the beginning, we were introduced to the team lead. Once the scope of the project had been defined we were introduced to Karina (Account Manager Lead) and Oksana (Project Manager).

How did you come to work with JustCoded?

Initially, we were completely new to this concept, so we were searching and looking for people to understand where these systems were. We spoke to a few US-based organizations, but JustCoded showed more interest in our project, and what we perceived was a better product. They had better ideas, thoughts, and prices.  

How much have you invested with them?

We’ve spent $50,000–$200,000.

What is the status of this engagement?

We started working together in January 2020. The project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We don’t have metrics to measure yet because we’re still going through the platform’s final content.

How did JustCoded perform from a project management standpoint?

In terms of project management, JustCoded has been very clear about their work. The terminology they use are a whole new world to us. We’re a small organization with 25 people and with no IT team, so we don’t know anything about industry acronyms and terminology. However, every time we get a new sprint, JustCoded sends us emails with clear goals, timing, and targets. From our perspective, they are highly sophisticated and organized. They’ve been good at holding our hands throughout the process and trying to teach us as we go along.

The project has been slow, but it isn’t because of JustCoded, it’s because of me. We’ve changed the goalposts as we’ve gone through the project. JustCoded adapted to that change, which has been terrific.

What did you find most impressive about them?

JustCoded’s patience is what I’ve found most impressive. They’ve been chasing us to close this platform, but we’ve been unsure about our ideas and concepts which is why we’ve come back with a slightly different way of thinking. JustCoded has been very friendly and easy to deal with this concept change.

The highlight of the project is the way JustCoded adapts to change. They’ve adapted to the shipping concept, even though it’s new for them. Something interesting about this project is that it has more real estate industry involvement.

If I have to rate JustCoded out of ten, I’ll give them an 8–9 in terms of their patience. The terminology they use has been a whole new world to us. We’re a small organization with 25 people and with no IT team. We don’t know anything about industry acronyms and terminology. Certainly, this has been a new adventure for us and JustCoded. Every time we pick up the phone and say let’s go again, they’ve been there. I don’t have any hesitation recommending them.

Are there any areas they could improve?

The only criticism I have isn’t only for JustCoded, but for all the agencies. They use their terminology and expect third parties to understand, but we don’t because we’re not all experts in the IT field.

Any advice for potential customers?

I recommend people to allow JustCoded to hold their hands and carry them through the project — don’t be daunted by what you don’t know. The JustCoded team will be in contact day-to-day, and they’ll help you. The team is very patient, friendly, and their marketing is amazing. 

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of an emerging markets financing startup. We’ve created a crowdfunding platform to allow individuals who want to make a difference with their money to invest in entrepreneurs within developing economies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JustCoded?

We hired them as a technical partner to create our crowdfunding platform.

SOLUTION

What was the scope of their involvement?

JustCoded created the infrastructure to enable us to onboard investors, advertise investment opportunities, and connect the two together. We customized a crowdfunding solution they already had, and they designed the web platform.

What is the team composition?

I’ve worked with two project managers, a finance lead, and several developers, including front- and backend and QA. I also had direct interactions with their CEO.

How did you come to work with JustCoded?

We found them through a web search and looked through their reviews online. We were looking for an outsourced development partner that had experience setting up crowdfunding platforms.

JustCoded offered an all-in-one white label solution that we could customize for our own needs, so they were a great fit for us. They were also reasonably priced and had the ability to customize over time. 

How much have you invested with them?

We’ve spent about £40,000 so far (approximately $52,200 USD).

What is the status of this engagement?

The project started in December 2019, but we talked a couple of months before that. It’s an ongoing engagement, and they operate as our development team.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

For the first iteration as a whole, we were looking for a marketing platform with limited functionality, and they turned that around very quickly. 

How did JustCoded perform from a project management standpoint?

JustCoded communicates well from a project management perspective. We communicate via phone calls, video conferencing, and Slack. 

It got tricky when we had to integrate another third-party; it became complicated to manage the relationships. We work in sprints, doing individual chunks of work. While we’re not doing any work, the team does standard maintenance.

What did you find most impressive about them?

Compared to other development teams I’ve worked with, they’ve tried to understand our company's nuances and provide useful advice based on our brief rather than giving generic advice.

Their developers bought into our mission, and they now understand what we’re trying to create as a company and then work from there.

Are there any areas they could improve?

Their QA function could use more work. They’re not alone in that, especially in my experience working with other developers.

Do you have any advice for potential customers?

Be very clear about your functional specifications, as with any interaction with a development team.

BACKGROUND

Introduce your business and what you do there.

We're a digital printing company, running a factory in the North-East of England. I'm the company CTO and COO, looking after the technology teams and leading the technical product strategy.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JustCoded?

We simply needed resources. With a driven, almost startup-like team, we're constantly coming up with ideas for products, features, and systems. We needed to find a team we could look to work with and feel confident with for these additions to our business-as-usual work.

SOLUTION

What was the scope of their involvement?

Having tested the water with them on a few smaller projects, we felt comfortable committing further and bringing them on as part of our team.

Having been invited over to meet them in person and formalize the relationship, together we designed a system that worked for both teams to collaborate effectively. We now have a full-time extension team at JustCoded working directly as if in our own offices, using Slack mainly to communicate and Atlassian products to manage the workloads.

The project is mainly written in Symfony PHP and JavaScript, a quite complex system using AngularJS and VueJS.

What is the team composition?

Having met the majority of the company, we class them all as the team. The official extension consists of 2 backends developers, 2 frontend developers, a project manager, and QA.

We have recently extended this by another couple of developers to support other elements of our platform.

How did you come to work with JustCoded?

I initially went to friends and ex-colleagues who work in technology to see who they've been working with and speaking to. My aim was to find a team we could build a long-term relationship with but one that had experience in e-commerce, finance and building content management systems. JustCoded came up in one conversation favorably so I added them to a list to research further online.

Around the same time, one of their BDMs contacted me on LinkedIn and it turned out they had worked with a company we know. The conversations started from there, Konstantin's (CEO & Owner) understanding of our situation, his vision for their company, and the way they worked really appealed. They became clear favorites.

How much have you invested with them?

The investment is substantial, but the rewards are far greater and good value for money, especially considering the longer-term relationship.

What is the status of this engagement?

We began working together in October 2018. It's ongoing and will hopefully continue that way.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve thrown a lot of challenges at them, and they’ve always managed to find ways to help us get over the challenges, come out with a result, and deliver. In addition, through collaboration and excellent engagement in our project teams, we've much improved our Agile processes and overall project motion abilities.

How did JustCoded perform from a project management standpoint?

They’ve been superb in terms of project planning, management, and organization. We follow a sprint-based agile method. It’s been a learning process; they started off quite slowly, as most teams do, and they sped up as they got to know things better.

The project execution is really good, as is the communication and interaction between our teams. We use Jira from the Atlassian suite. JustCoded’s team always meets deadlines, and they estimate very well. 

What did you find most impressive about them?

It comes back to their personalities. I’ve worked with a lot of outsourcing companies over the past 20 years, as well as teams that worked for the same business in different countries. You often find that there is a lot of friction, but JustCoded has been brilliant. Being able to see them and socialize with them a couple of times has rewarded us as a business, especially in terms of their output. Their personalities and the quality of the relationship have been the best things. 

Are there any areas they could improve?

Print can be a very specialised world, there are lots of little things that can catch you. Understanding our business better will be our future focus, but outside, no, they are really good at what they do.

Do you have any advice for potential customers?

Talk to them and be honest and open. They will respect that and find a way to give you the best solutions.

BACKGROUND

Introduce your business and what you do there.

I’m the technology lead for a mobile network operators association.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JustCoded?

We needed to create the first jointly test platform to test the GSMA Mobile Money API and Mojaloop.

SOLUTION

What was the scope of their involvement?

First, they developed an MVP (minimal viable product). The goal was to prove the concept of the platform. Simulators were used to simulate mobile operators and audit providers. We used an open-source API hub. The end-user will be developers from service providers and mobile operators; inter-communicating.

They are currently working on a first version product of the platform. The backend was developed in PHP with Laravel. The frontend was developed in Vue.js, deployed from AWS. 

What is the team composition?

Anton (Project Manager) is my main contact. We have a frontend developer, backend developer, DevOps person, and a QA person. There was also a second backend developer for a period of time.

What is the status of this engagement?

We began working together in January 2020, and it is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We had a hard deadline for the MVP of early March, which they met. They are on track to meet the deadline for the first version of the platform, which is the end of May. We’ve not had any problems with them making progress on each sprint, and we are confident in their abilities as the project continues. We plan to continue working with them for the foreseeable future.

How did JustCoded perform from a project management standpoint?

We use an Agile methodology. They send sprint-initiated emails at the beginning of each sprint defining the focus. They also send out an email at the end, describing what was, or was not, accomplished. We can then determine what should be added or removed for the next sprint. We communicate daily via Slack.

What did you find most impressive about them?

They are a great company to work in Agile methodology with. They adapt quickly, and have great attitudes when fixing issues that arise. They’re also helpful in finding solutions to help us out.

Are there any areas they could improve?

No, we’re happy with what they do.

Do you have any advice for potential customers?

Be open to working in Agile methodology.

BACKGROUND

Introduce your business and what you do there.

I’m the former CTO of Camly, an investment management platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JustCoded?

We work with investors, and we needed to build a website that provides security, privacy, and stability, so they felt confident using the website to do transactions.

SOLUTION

What was the scope of their involvement?

They developed the whole website from scratch, including everything from the design phase to the development phase They did all the wireframing and mockups, and then developed the backend with PHP.

What is the team composition?

My point of contact was the delivery director. There’s a UI/UX designer, a backend developer, and a frontend developer as well.

How did you come to work with JustCoded?

I did a Google search. I was interested in a company that had experience in developing websites that can provide financial transactions like online payments. I found 3–5 companies and looked at the work they’d done in the past. I chose JustCoded because they had done work very similar to ours.

How much have you invested with them?

We spent around $80,000–$90,000.

What is the status of this engagement?

We worked together from September 2019–January 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They deliver everything that I request. They’re honest, have good insight, and provide suggestions. They’re professional and the quality of their work is good.

How did JustCoded perform from a project management standpoint?

My point of contact and I talked every morning for about an hour to keep track of the progress of the project. I was happy with the collaboration because they’re responsive

What did you find most impressive about them?

My point of contact is very smart, insightful, and knowledgeable. His English is excellent, so communication is excellent. He’s one of the reasons why this collaboration ended happily.

Are there any areas they could improve?

They do everything very well. If there’s any concern, it’s the pricing.

Do you have any advice for potential customers?

I recommend people work with them. They will do a good job.

BACKGROUND

Introduce your business and what you do there.

I’m the COO of an investment company that offers alternative investment products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JustCoded?

We needed help to develop our MVP, which is a web application.

SOLUTION

What was the scope of their involvement?

JustCoded developed our web application using their basic LenderKit solution. Their team had an initial product but we didn’t take any of it. Rather, they customized the product based on our wireframes.

In doing so, their team connected two APIs. One connects to a document signature company and the other connects to an identity verification service. They also built a number of steps into the onboarding process and developed an architecture that curates what users can view. We’re currently using the admin panel from their LenderKit but we'll have their team update it.

The platform allows investors to subscribe to have an account with us by fulfilling certain criteria such as completing an identity verification and answering regulatory questions. Then, users can view investment offerings and subscribe to them.

What is the team composition?

We work with one project manager who's leaving the company, so we also engage an overseer. We have one frontend developer full-time and one backend developer full-time. There’s also a quality assurance teammate who's assigned to our project. Another person does DevOps when needed.

How did you come to work with JustCoded?

A previous client of JustCoded referred them to our CEO. We decided to go with them for a handful of reasons. It looked like their basic LenderKit solution was well-suited to our needs and would allow us to get our MVP to the market quickly. Their team felt capable to address all of the major features that we outlined for them. It felt like they would be ready to roll off their sleeves and wouldn’t need a lot of explanation. We also liked their team. We spoke with the project manager before the project started and the process felt collaborative. It was also cost-effective for us to customize their LenderKit.

What is the status of this engagement?

We started working together in December 2019 and our collaboration's ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our advisors gave rewarding feedback. JustCoded captured the heart of what we needed quickly. Across the board, the quality of their work's positive. The combination of their LenderKit and their customizations meant that this project cost one-fifth of the price of similar solutions. That’s a combination of factors including their management and their teammates.

How did JustCoded perform from a project management standpoint?

We typically communicate via Slack and have a daily stand up with one of their project managers. They use Teamwork and the G Suite where we often share slides for mockups. We also use InVision.

Their project management’s on point. They’re prompt at communicating feedback. If they have questions about any bugs that we share or any designs, they’re detailed about what they need. Their team’s extremely well organized and pushed us to be better. They’re also very much in the weeds with us, which was impressive given the complexity of our development needs and investment structures.

What did you find most impressive about them?

The quality of their team is high, especially on the project management side. We continue to be impressed with our main contact at JustCoded. That definitely stands out compared to other service providers. The LenderKit solution is also powerful for anyone who needs a basic onboarding and offering structure.

Are there any areas they could improve?

If someone were to buy the LenderKit solution, it's worth noting that the admin panel is a little challenging. They could work on their content management systems.

Do you have any advice for potential customers?

This is basic advice for managing a process well: test promptly and communicate feedback regularly.

BACKGROUND

Please describe your company and your position there.

Glenhawk are an experienced team for the property finance industry founded in 2018. They offer the capabilities to speed-up, simplify and bring transparency to short term property finance. Now a leading visionary in the market, they pride themselves on their ability to understand their clients needs. I am the Freelance Senior Designer within the Marketing Team.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JustCoded?

Glenhawk where in need of a brand refresh and wanted to update their website within the Property Finance marketplace. They are experiencing rapid growth and attracting a lot of good press. With the introduction of new product offerings to clients and an increasing team it was time to inject their brand values and character into their website to make a bold statement within their industry and attract new business.

What were your goals for this project?

The solution had to be responsive, customisable for site maintenance and user friendly for their customers looking to get in contact with Glenhawk’s team on various devices. It needed to be built with Wordpress as it was a familiar platform used by the Marketing team and the CMS is relatively simple to use to make future updates.

SOLUTION

How did you select this vendor?

They were recommended by myself as I have worked with JustCoded previously on other projects at different agencies and knew the standard of their work. They are a great team to collaborate with and always strive to find a solution or even enhance a design feature to make the UX as efficient as possible.

Lastly, they have been the only development team that have managed to replicate my designs down to the pixel. This is important for a designer as we care about the aesthetics as well as the functionality.

Describe the project and the services they provided in detail.

They developed, configured and built a CMS for us which gave great flexibility. The project started with a Skype call discussing the design, functionalities and the particular elements we wanted the site to feature to make it not only UX friendly but useful as a tool.

Once the designs were approved, and the stylesheets finalised, the designs were sent across. They came back with any queries they had, which were answered by myself or the Head of Marketing, and gave us a scope for the duration of the project and what was to be actioned during each sprint.

The sprints were around 1 - 2 weeks with a demonstration of progress made weekly. At the end of each sprint we gave feedback to make amends and they we actioned quite quickly.

What was the team composition?

The team comprised of 1 Designer, 2 Project Manager, 2 Developers (1 Front End, 1 Backend). We were the same team that saw the progress and production of the website from start to finish. 

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

During this project they have incorporated some cool micro animations to elements of the site that gave the overall experience of the site more charm and that is one of the many things I like about this company they truly like to collaborate and innovate.

How was project management arranged and how effective was it?

Project was management by both teams development side and client side. They had two members oversee the project to ensure deliverables were met and that the work was being achieved within budget with the right amount of resource. 

On client side we managed any additional design requests or changes that were needed during the duration of the project. Communication was very fluid as we spoke via email or Skype. Email mainly for sprint feedback and Skype for quick requests and questions that needed answering quickly.

What did you find most impressive about this company?

The team from JustCoded is fast and always willing to provide helpful suggestions. There have been times where something may have been overlooked by our part and they are quick to point it out so we can make amends.

They are very detailed in their feedback and breakdowns and they have a great eye for detail when it comes to matching the build to the design. 

Are there any areas for improvement?

When we got the initial breakdown for the scope of the project it was so detailed that it almost became more work just trying to understand how the budget was being distributed for resource which resulted in a call to get some clarify.

After that all was understood so, maybe I would suggest them giving more of a top level overview of their breakdowns so it isn't so granular. But apart from that everything else has been nothing but great. 

BACKGROUND

Please describe your company and your position there.

I am the Director of Sales and Marketing at The Intern Group (TIG). TIG offers international internship programs in 15+ destinations to students from across the globe.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JustCoded?

TIG needed an updated website from a technical and design perspective. We were hit with a Google algorithm which meant we needed a completely new site.

What were your goals for this project?

Increase conversion rate from traffic to application. Increase website speed according to google page speed insights. Increase organic traffic from Google.

SOLUTION

How did you select this vendor?

My team reviewed a number of vendors in the region. We created a short list and eventually hired Just Coded based on perceived value for money and their expertise in WordPress.

Describe the project in detail.

Just Coded did a tech review of our existing site to validate work we did with our SEO firm. They confirmed that we could not fix our existing site and needed to start our new website from scratch. They then presented us with the mock ups and design for our new site page by page.

We went through many drafts and iterations until it looked the way we wanted it to look according to the requirements document we had sent Just Coded at the beginning. And then Just Coded went into development as we approved each page. We had a tight timeline, and doing both design and dev alongside each other proved to speed the project up. We then launched the site and continued to optimize until we were hitting our goals. This lasted for 4 months after we initially launched.

What was the team composition?

We had our Head of Marketing leading the charge on our behalf. The Just Coded team that was dedicated to us was comprised of a UX/UI Designer, a FE and BE developer as well as a project manager. They also had a team doing QA and testing, but we never interacted with that them from memory.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

From a technical perspective, Just Coded has proven to be true WordPress experts. We were very happy when our SEO firm ran a tech audit in the site they created that mostly everything came back positive. And any tweaks we needed to make, we did. After we launched the site, our speed increased and the conversion rate was higher than on our previous site. We continued to work with JC to continuously make changes and tweaks to the site to make sure we were hitting all of the goals we had set.

How effective was the workflow between your team and theirs?

I think that this is the main opportunity for improvement from Just Coded. We had a disorganized project manager which made the experience stressful for both Just Coded and TIG. However, when we highlighted the struggles, JC immediately escalated our case to the Delivery Director, Igor, who is very talented and got our project back on track. Now, we are working with a new project manager who is a good improvement.

Throughout the project there were disagreements over what was agreed initially in the scope. My suggestion to JC is to make sure there is a very detailed project scope before going into the work so everyone is on the same page with what is to be completed. We had sent over a requirements document at the very beginning but I quickly learned that it was not detailed enough.

This was also my main learning on our end that when working with 3rd parties on projects, always make sure that both sides are very clear on the SOW. There was no urgency from JC to have this, so we proceeded anyway. This caused pain later.

What did you find most impressive about this company?

The finished product came out very well. There is good technical knowledge on their team. They worked with our tight deadlines and made it all happen.

Are there any areas for improvement?

Purely my point on communication and having a detailed project scope before starting a project with a client.

UPDATED REVIEW

This review was updated by the client on MAY 6, 2020. The original star ratings were: Overall - 4, Quality - 4, Schedule - 5, Cost - 2.5, NPS - 3. New content is below:

BACKGROUND

Please describe your company and your position there.

International internship program provider.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JustCoded?

They built our website and continue to maintain it.

What were your goals for this project?

Faster website, technically sound, ranking highly for organic search

SOLUTION

How did you select this vendor?

Best price, great reviews

Describe the project and the services they provided in detail.

Built our website from scratch using wordpress. It's extremely well designed and high functioning. Well-optimized for SEO.

What was the team composition?

Designer, Project Manager, FE/BE developers

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Beautiful website, fast, and ranks well in Google. Conversion rate of traffic to application has increased significantly.

How was project management arranged and how effective was it?

Well done as we worked together to get the best rhythm for our team.

What did you find most impressive about this company?

They have great technical talent.

Are there any areas for improvement?

We worked hard on getting the communication right. I always suggest a project proposal that is well outlined and detailed before commencing a project to avoid miscommunication.