What evidence can you share that demonstrates the impact of the engagement?
Our relationship is excellent, thanks to their personal approach. Not only do they have an in-depth understanding of system architecture, but they are also easy to work with.
How did Jinn, Inc. perform from a project management standpoint?
Their strongest suit is managing the process. During development, the project manager communicated well and was on call 24/7. We used multiple tools for communication such as Slack and Jira, where I received updates. We also spoke over the phone, met in person, and communicated via text messages and email.
While the project was slightly delayed, it was due to things that no one could’ve predicted until the development actually happened. The delay did not have a significant impact on our project. We also experienced some bugs during the QA process, which they quickly fixed.
What did you find most impressive about them?
Their CEO’s involvement and expertise impressed us the most. Arjun (CEO, Jinn, Inc.) is also a startup founder, and I think that working with someone who has gone through the entrepreneurial experience really helps. He has a strong understanding of system architecture. If anything went wrong, he could tell the junior developers what to do if needed.
Are there any areas they could improve?
It would be good to have one dedicated project manager to oversee the entire process from the beginning to the end. This would greatly increase the value for their clients.