Jhavtech Studios

Introduce your business and what you do there.

I’m the owner of Mayko Maintenance Pty Ltd, and I’m in the process of creating apps.

What challenge were you trying to address with Jhavtech Studios?

I hired them to develop our app.

What was the scope of their involvement?

I turned over the prototype I had with Jhavtech Studios. After which, they've developed the iOS and Android app, which is a mindfulness and motivation platform. Users can receive quotes through notifications and they've been able to implement the quotes including the user's name and other features.

They then set up our website, landing page, UI/UX, and other things. They've been able to link the landing page to the App Store which takes users straight to the app. The graphics and the visuals they've used on the landing page are based on the prototype we've given them. They’ve been able to provide marketing and consulting services, too. In addition, they have partners that can help with grants and marketing and everything else. Through this project, I've met with a lot of their partners.

What is the team composition?

We’ve only talked to Rahul (Founder & Director) and Sid (Head of Technology & Delivery), but I imagine they have a team supporting them. Sid serves as the project lead.

How did you come to work with Jhavtech Studios?

The people that did the app prototype suggested working with Jhavtech Studios. Based on all the interviews, knowledge, and experience they had, I chose them.

How much have you invested in them?

We’ve spent close to $30,000–$40,000 AUD (approximately $21,660–$28,880 USD).

What is the status of this engagement?

Our partnership began in June 2021, and we are going through maintenance right now.

What evidence can you share that demonstrates the impact of the engagement?

Jhavtech Studios has been very good; they work well with me and they’ve done everything they could to make my vision become a reality. We’ve just launched the app, and the feedback we’ve received has been positive. People are quite happy with the app and the idea behind it.

How did Jhavtech Studios perform from a project management standpoint?

We have a list of payment terms when we set up the contract, so we govern everything through that. Essentially, once a milestone is achieved, we release payment. So far, that arrangement works well. For budget, although we've set our preferred cost, there have been a few extras we've had to spend because there have been things that have been difficult to pre-determine. Despite that, their cost has been reasonable.

On communication, we’ve been impressed by their ability to keep us in the loop about what’s going on all the time; they consistently send us weekly updates and summaries. More importantly, there’s always clarity on what they’re going to do next.

What did you find most impressive about them?

The fact that they’re local has been a big thing and that’s probably something that has helped me a lot. On top of that, they’re transparent, and if there are any problems, nothing is too hard for them. Overall, they’ll do whatever it takes to overcome an issue.

Are there any areas they could improve?

No. I’ve been pretty happy with our overall experience. Although the actual submission process of the app took a bit longer than expected, that was no fault of anyone. We mostly waited on Apple and fixed their feedback, so we had a lot of back and forth during that process.

Do you have any advice for potential customers?

Contact Jhavtech Studios, and you’ll see everything you need to know about them. They have a website that makes it easy to get in touch with them. They’ve done a very good job with me, and I strongly recommend them.

Please describe your company and your position there.

I work for a Wire and Cable Manufacturer based in Sydney and at the time I was working as a project manager within the Research & Development team. We have a large scale production process where we make cables for both energy and telecom and place them on cable drums of varying sizes to be used in various projects or for trade and installers all around Australia.

For what projects/services did your company hire Jhavtech Studios?

The project that we hired Jhavtech for was to develop a cable drum tracking system that would allow the users/customers to accurately log and track the cable drums throughout their site at minimal cost. This was to be done without the use of RFIDs to make the process cheaper and easier to implement.

It involved assigning unique barcodes to all of our drums and required the use of both a mobile app to help scan the drums as well as the development of a web portal that would provide the users/customers with the ability to view their inventory and the locations of the various drums throughout their project site.

What were your goals for this project?

The idea would be that when they received them, the app would allow the customer to scan the barcode on the drum and it would display some key information about the drum i.e. length, cable type, etc.

As the scanning occurred a location pin would be created that would allow the customer to view where that drum was last scanned and all the relevant details associated with it on an online portal.

The major goal was to be able to create an inventory management system for our customer to be able to use that would be a differentiator and allow us to have another competitive edge over our competitors.

The goal was to also create this without the need for expensive RFID like fixtures that would have to be affixed to the actual drum, this is to ensure that no physical property of the company's would have to be used externally.

How did you select Jhavtech Studios?

We received quotes and suggestions from various organisations with Jhavtech being one of them. When having the call with Jhavtech, Rahul was able to provide very interesting ideas about the initial platform and our needs and was also able to provide potential solutions to some of the initial problems that we had.

His knowledge and expertise with regard to the mobile app development were of particular highlight as he was able to explain exactly what was necessary for it to be easily available to all phone types and the processes involved in that. Jhavtech was also able to provide a very competitive price structure that caught our attention as he was able to accurately assess what was necessary.

Describe the project in detail.

The project was to develop an inventory management system for our customer as mentioned before. This was to be done through the development of IOS and Android apps as well as a web platform. As soon as we choose Jhavtech as our developer we made swift progress with finalising the details of the project.

Rahul was very flexible with his availability and was in frequent contact throughout the project timeline. We arranged weekly progress meetings to go through what was happening, any updates, issues, testing, etc...

These were excellent and allowed us to accurately plan each stage of the process as well as raise any issues or concerns quickly to resolve them. This level of contact and information sharing was the standard throughout the project and it was maintained for the project span.

What was the team composition?

Rahul was the project manager on Jhavtech's end and he made us aware of 2 other backend developers as well as a tester that was made available as necessary to find any glitches or bugs within the app. The point of contact was only ever Rahul and this made the project flow well as all lines of communication were clear and concise.

Can you share any outcomes from the project that demonstrate progress or success?

Within a month of creating the app and web platform we were able to secure tenders based on the inventory management system and were able to differentiate ourselves from competitors.

How effective was the workflow between your team and theirs?

Rahul was very easy to communicate with and was very attentive to our needs and requirements. He was also flexible with his time to ensure that we were being looked after and kept up to date with any information. All the communication lines were clear and were transparent throughout the process which allowed us to achieve our goal.

What did you find most impressive about this company?

I think the knowledge of Jhavtech and the ability to understand our needs as well as execute them was what most impressed me. There were times that we had ideas but were unsure of how best to execute them. This is where Rahul and his team excelled in providing us with smart, creative solutions that we were extremely happy with. Jhavtech's on time delivery was also a point to note as they were able to get us our product in the desired time frame and meet all deadlines that were agreed upon. Jhavtech's design also impressed us as they were able to utilise our company's colours to create a design that was unique and stylish whilst still functional and professional. I would also like to reiterate that a very impressive feature of our project with Jhavtech was the open communication lines. We had a crystal clear view of what was going on and when it was going on. Any and all questions were dealt with swiftly and we knew where we stood at all points of the project.

Are there any areas for improvement?

I had a thoroughly enjoyable experience so I wouldn't say there was much in the way of improvement for Jhavtech. I cannot speak highly enough about Rahul and his team.

Please describe your company and your position there.

I'm the Founder CEO of Art&Found – we're an online platform for curated and affordable art.

For what projects/services did your company hire Jhavtech Studios, and what were your goals?

To build a custom frontend and backend for e-commerce. Month-on-month work on bugs, fixes, enhancement, features, etc.

How did you select Jhavtech Studios and what were the deciding factors?

Jhavtech was chosen as an entity that could handle design, coding and testing with a swift response time.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting outlining what needs to be done for the Minimal Viable Product, put a timeline and cost to it, locked down on customised OpenCart. Design was provided from our end and coding, testing was to be done at Jhavtech.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main point of contact with a designer, coder, tester working behind the scenes.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have one of the best art websites on the market. The main challenge currently is to integrate features and enhancements in an old version of OpenCart. Overall, it's a positive experience that we aim to continue building upon with Jhavtech as a partner.

Describe their project management style, including communication tools and timelines.

The project manager is always available and responsive, which is one of the main qualities we look for. Damage control is attended to swiftly. We use Github and Slack to coordinate. A timeline is put to every issue/bug and the communication is open.

What did you find most impressive or unique about this company?

1. The project manager's availability and responsiveness.
2. The ability to learn and improve on areas that need work to overall benefit a business relationship is impressive.
3. Big decisions that can help in the long-run of our website in terms of productivity, time and cost.

Are there any areas for improvement?

Design and attention-to-detail can improve. We are an art/design website so naturally that is of primary focus and importance.

Please describe your company and your position there.

I am the Product Lead for the MedicineWise app. We are a not for profit organisation partly funded by the Department of Health providing practical tools (such as medicines lists), evidence-based information, and educational activities, with the intention of improving the way health technologies, including how medicines and medical tests are prescribed and used.

For what projects/services did your company hire Jhavtech Studios?

For the NPS MedicineWise mobile application development services (iOS and Android.)

What were your goals for this project?

• Improve the usability of the existing mobile application (iOs and Android) , the goal was to provide a platform to enable access by users and their carers to trusted information about medicines, health conditions and tests that will enable them to manage their medicines schedule quickly and easily.
• Expand features tailored to users , elderly population and to those that care for others to meet their needs, allowing them access to monitor and manage medicines intake, but also to view relevant content to foster better medicine choices and decisions.
• Increase health literacy, confidence and competence around medicines and medical tests, and to provide a platform that will enhance user interactions with health professionals.
• Partner with a technology company that could assist us in guidance and advice on improving usability, accessibility and uptake of a digital platform (app) to assist in users medicines management , particularly cohorts with chronic health conditions and the elderly.

How did you select Jhavtech Studios?

Through a vendor procurement process.

Describe the project in detail.

The project included an overhaul of the User Interface and expansion of the existing product features to improve the medicine management journey of users that were on a complex medicines routine.

The product also needed to support non-professional carers who were looking after medicine management of their family and friends through the creation of multiple user profiles with a robust appointment and medicines reminders facility to ensure medicine adherence and safety, and health appointments were attended.

The app needed to link to a comprehensive Australian medicines database, it required for access to consumer medicines information and other health related resources to improve a user’s health literacy.

Additional functionality on mapping and managing health conditions, test and measurements , symptoms and side effects were required to give users and share with their health professionals (through email reports) a snapshot view of their health at a given point in time.

What was the team composition?

This was a great example of team collaboration from multiple domains. It was a combination of the internal NPS MedicineWise Product Team, NPS MedicineWise Clinical and domain knowledge experts (clinicians), a team of UX/UI experts and Jhavtech’s development team to ensure this project was delivered on time.

Jhavtech’s team included:

• Project manager
• 3 developers
• 1 designer
• 1 tester

Can you share any outcomes from the project that demonstrate progress or success?

When looking at progress or app success, the key factors were to improve ease of use for users but at the same time provide them with a breadth of modules/tools so they can store and retrieve a health snapshot for themselves and to share with their health professionals.

We have had great success in the first instance (as seen in the results below), but will continue this journey in improving the app to meet the needs of those with chronic condition and complex medicines while improving the utility of the app overall.

In a recent user survey: 85% of users found the app’s user interface and navigation easy to use 96% of users found the app’s features to be relevant and useful in helping them with medicine management Consumer Testimonials and Feedback from a recent evaluation (2019):

“I tell everybody, not just carers but other people on multiple medications. I tell them to get this app, its brilliant.”

“Yes I would because it is helpful. If one of my friends was having trouble remembering to take their medicines, I would tell them to get this on their phone and just put everything they are taking on it so it can remind them.”

“It’s pretty good. It does just about everything that you want it to, in terms of tracking not only when you have got to take it, what you are taking and you can do more than one person.”

“I wasn’t expecting it to be as good as everyone says, so it has actually probably exceeded them.”

“I can keep everything in one place, whether it be medications, results from tests, being able to keep all of the doctor’s information in one particular area from multiple providers.”

How effective was the workflow between your team and theirs?

Very effective. I was impressed by their focus on communication and service. Communication was very open and responsive. We managed to find a good rhythm very early on in the project, and they were easily able to adapt to our working style.

What did you find most impressive about this company?

The relationship with Jhavtech has grown from a customer-vendor relationship to one of trusted partner. They are truly an extension of the product team ensuring the apps goals are met through understanding our customer requirements.

Are there any areas for improvement?

Areas of improvement were identified, discussed and implemented in the 'feedback loop' so the team could incorporate lessons learnt into the next sprint goal.

Please describe your company and your position there.

I'm the project manager for a construction company.

For what projects/services did your company hire Jhavtech Studios?

• To develop a mobile app and web-based platform to manage inspections

What were your goals for this project?

• To achieve a seamless electronic process to report, manage, and action inspections.

How did you select Jhavtech Studios?

We had a discussion with 3 developers, and we analyzed, and rated the strengths of each tenderer.

Describe the project in detail.

1. Users report defects via a mobile app
2. A manager at the back end views and actions these defect inspections
3. Once completed the status is updated and the user is informed

What was the team composition?

A project manager and a tester were assigned to this project.

Can you share any outcomes from the project that demonstrate progress or success?

Their output resulted in 100% good verbal feedback from the clients. It saved 50% of work that should have been done manually in hardcopy paper forms.

How effective was the workflow between your team and theirs?

Jhavtech assigned a PM to the project and communication was seamless via phone and email. Issues were logged on an online platform to track progress.

What did you find most impressive about this company?

The customer service was great!

Are there any areas for improvement?

Everything went well, however it would be great to meet face to face which is not easy in these challenging times.