JetSoftPro

BACKGROUND

Please describe your company and position.

I am the Head of Product of Paydock Ltd

Describe what your company does in a single sentence.

We help financial institutions, digital merchants, B2B platforms, and non-profits increase efficiency, reduce costs, and streamline payment, fraud, and identity management by integrating multiple vendors like Stripe and PayPal through a single API.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JetSoftPro to accomplish?

• Initially, we provided custom payment solutions for specific marketplaces. However, we aimed to expand our reach to merchants using eCommerce platforms, which make up a larger market segment. To achieve this, we needed a payment solution compatible with major platforms, starting with WooCommerce, and later expanding to commercetools and Salesforce B2C.

SOLUTION

How did you find JetSoftPro?

Referral

Why did you select JetSoftPro over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from JetSoftPro were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

JetSoftPro developed three payment plugins for leading eCommerce platforms, including WooCommerce, commercetools, and Salesforce B2C. These plugins supported 30+ complex payment flows, offering configurable checkout options, secure 3DS verification, and advanced charge capture triggers. 
Additionally, they delivered white-labeled versions for one of our key partners, ensuring tailored solutions that met specific client requirements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Successfully delivered fully functional plugins integrated with three major eCommerce platforms.
• Supported a wide range of payment methods, including wallets (Apple Pay, Google Pay, PayPal), credit cards, and APMs like Afterpay.
• Navigated strict certification processes, completing all approvals despite challenging review cycles.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

JetSoftPro was highly proactive, taking initiative to address challenges and improve processes without needing specific instructions. Their team delivered effective solutions independently, reducing the need for constant oversight. They kept communication open and provided regular updates, ensuring smooth collaboration. Even with external delays, their self-motivation and problem-solving mindset kept the project moving forward.

What was your primary form of communication with JetSoftPro?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Despite the increasing workload and frequent updates from eCommerce platforms, JetSoftPro quickly and effectively adapted to the challenges. The team efficiently managed task distribution and maintained high professionalism and responsiveness.

Are there any areas for improvement or something JetSoftPro could have done differently?

Nothing I can think of at present.

BACKGROUND

Please describe your company and position.

I am the CPO / Cofounder of Cuantafy

Describe what your company does in a single sentence.

Cuantafy is a data intelligence platform providing actionable insights to healthcare organizations on any provider and Medicare patient population.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JetSoftPro to accomplish?

• Build an MVP
• Get the first client
• Evolve into a SaaS application

SOLUTION

How did you find JetSoftPro?

• Referral
• Past projects

Why did you select JetSoftPro over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from JetSoftPro were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

JSP has helped us build a stable and reliable system all from a few ideas. The management team helped us solve for problems that we couldn't do on our own. Prior to JSP, we were demonstration the "what if" scenario to clients. We were selling reports that we created manually. Volodya, Serhiy, Olesia and the rest of the team have been phenomenal in helping us build a system that stands the test of time. I couldn't have asked for a better vendor/partner to work with.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We set up staging environments, JIRA reporting systems, BitBucket to QA processes. From mock-ups to daily sync-up meetings to answer questions about requirements, the outcomes were measured by sales. The system developed just worked.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Daily sync ups everyday was the most helpful. Ability to uncover issues helped that I didn't realize about. This really depends on the developer but that's why JSP is different.They vet their developers and by the time they're on a project, they have the skillsets needed to perform their assigned tasks.

What was your primary form of communication with JetSoftPro?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to be understanding of client problems and needs. Their flexibility and the culture of the company are what truly separated JetSoftPro from other offshore custom development ventures. There are tons of other development shops but if you want a scalable and personalized experience, JetSoftPro is the choice for your company.

Are there any areas for improvement or something JetSoftPro could have done differently?

Every company can improve. JSP is receptive to feedback. That said, if I had to come up with an area for suggested improvement? My only recommendation would be when there are developer changes, the hand off process should be smoother in terms of documentations.

BACKGROUND

Please describe your company and position.

I am the Product Owner of Demos

Describe what your company does in a single sentence.

We offer innovative AI-enabled public participation and data solutions for urban and infrastructure planning.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JetSoftPro to accomplish?

• Build the MVP of a new product for steering data processing workflows

SOLUTION

How did you find JetSoftPro?

• Other

Why did you select JetSoftPro over others?

• Good value for cost
• Referred to me

What was the size of JetSoftPro’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team delivered on building an MVP including: 

• an application interface to manage two types of multi-layered data processing workflows 
• implementing a complex entity model that connects the interface to our internal workflows through a set of API calls
• implementing a process logic that allows for interconnected, step-wise execution of different workflows through the interface

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Working pieces of software

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team delivered all work items with a high quality of work and within reasonable timeframes. They were very responsive to requests for communication and proactively asked for clarification whenever necessary.

What was your primary form of communication with JetSoftPro?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team we worked with was very professional and quickly able to think through the requests and come up with ideas to improve the project beyond the specific requirements we had set. They showed that they understood our goals with the product and could deliver on bringing us closer to them.

Are there any areas for improvement or something JetSoftPro could have done differently?

It was a pleasure to work with the team, and they were able to deliver on our requests well. We will work with them again in future and, so far, we don't see any specific areas for improvement.

BACKGROUND

Please describe your company and your position there.

I am the Director of Engineering at Ukko Agro. We are an AgTech startup based out of Toronto, Canada providing predictive analytics to farmers

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JetSoftPro, and what were your goals?

The goal was to build a new mobile app for our Enterprise customers in Flutter and Dart.

SOLUTION

How did you select this vendor and what were the deciding factors?

We talked to a lot of vendors for this requirement. JetSoftPro was recommended for their track record of delivering with quality and on time. Their developers were the best performing ones out of all the ones we interviewed.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The developers were embedded within our product teams and worked directly with product managers to deliver the required features. We had 2 week sprints to determine their deliverables. Technologies Used: Flutter, Dart

How many resources from the vendor's team worked with you, and what were their positions?

- 1 Senior Flutter Dev - 1 Senior DevOps (AWS and DataDog) - 1 QA

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We launched the mobile apps within the strict timelines with quality. Customer feedback has been extremely positive for both Android and iOS.

Describe their project management style, including communication tools and timeliness.

We had a biweekly touchpoint set up with their account managers. Account managers were very responsive and always available to help with any issues. JetSoftPro was extremely professional and a pleasure to work with.

What did you find most impressive or unique about this company?

It is not easy to find Flutter and Dart developers as it is a new stack. Their developers were extremely knowledgeable and hardworking. Their ability to learn a new domain and quickly start contributing was far more than we expected. Attention to detail from QA was astounding. Helped us a lot to release with confidence.

Are there any areas for improvement or something they could have done differently?

Can't think of any

BACKGROUND

Please describe your company and your position there.

I am the сo-founder of a Software development service company. Our company provides custom software solutions for mobile, web and data for multiple industries. Our team of experts brings together decades of experience in order to create individualized solutions that are designed around your business and its needs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JetSoftPro?

We turned to JetSoftPro for help in equipping the existing team of developers. We needed to hire a team lead developer for the current project team.

SOLUTION

How did you select this agency and what were the deciding factors?

We searched for a developer for the project. And after a technical interview, we decided to begin cooperation with JetSoftPro.

Describe the project in detail and walk through the stages of the project.

A scrum team of 15 people is working on the project. The team works in an agile development environment with multiple iterations of our service. The front end is built in react using material UI as a UI framework. The backend side has a different server-side application.

Describe the recruitment process in detail.

We have provided comprehensive requirements for the team lead position with a detailed job description and vision of what this candidate should be. JetSoftPro offered us several candidates for this position. Having decided on the candidate we went further, the developer from JetSoftPro showed himself from the best side and was approved for this position.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

We have had outstanding cooperation with JSP. They offer a qualified and flexible talent pool. They are always ready to solve any request we have.

How effective was the workflow between your team and theirs?

The team worked according to the Agile methodology, the team leader distributed tasks to developers that were completed in sprints.

What did you find most impressive or unique about this company?

They always oriented on our needs and requests. They provide us with several solutions to each issue and describe their pros and cons. They have flexibility in decision-making and minimal bureaucracy.

Are there any areas for improvement or something they could have done differently?

Nothing is missing that should be improved. Moreover, they continuously ask for feedback and if there are any points for improvement.

BACKGROUND

Please describe your company and your position there.

My client is a CPA that works with dentist offices, and he built an application to help dentists manage their business. The first version of the application used a Microsoft .NET C# application to pull data from the most common dental practice management software and push it to an online Microsoft SQL Server via a WSEServices application running in the Azure cloud. The data is then downloaded by my client via another C# application that pushes the data into a Microsoft Excel workbook which contains very detailed formulas and Visual Basic code to create a series of unique graphs and charts inside of Excel, which can then be manipulated by my client or the dentist office owner at their discretion. The original application was used to download and process data once a month and was mostly analyzing historical data. The client desired a cloud-based application which could download and process data near real time and then display the report results through an online application. The cloud-based application allowed us to develop more complex daily metrics, appointment management tools, and forward-looking projections. The new application architecture is built around Spark, Kubernetes, Akka, Cassandra, Kafka, Play, Flyway, Slick and Angular. The application now has 20 different user roles and three different license levels to allow my client to sell the application and meet a wide range of customer needs. There are numerous unique settings that the client and users can customize in the application that modify how metrics are calculated. The online application was also built with mobile device access in mind. The company I work for was hired by my client to build a team that could create a cloud-based application. My company internally developed and maintained development, testing, staging and production environments and utilizes GitLab for a team of 12 developers spanning 13 hours of time zones. As the project manager on the project for the last four years I am responsible for managing the work backlog in Redmine, interpreting, and clarifying client requirements and overseeing the hiring of team members.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JetSoftPro, and what were your goals?

We initially selected JetsoftPro to provide the backend developers on the project. This was such a great experience that we soon expanded their involvement to include big data developers that could handle the Cassandra piece of the project.

SOLUTION

How did you select this vendor and what were the deciding factors?

We discovered them through a web search and once we started talking with the sales rep we knew they were a great fit. We needed a solution that would be easy to work with and be a cost effective solution for our needs.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

As the project manager, I assigned work tasks and priorities, and the developers would execute. The developers would internally review each other’s code and then also have the code tested by an independent QA person. The team would have weekly calls and I always appreciated how the JetsoftPro developers would actively participate on the call and offer up solutions and ideas for other team members’ problems.

How many people from the vendor's team worked with you, and what were their positions?

The project team has both resources located in the United States and in Europe. Our sysadmin, project manager, and client are in the United States. In Europe we have 2 front-end developers, 2 backend developers, 2 database designers, 1 C# developer, 3 big-data developers, and 1 QA person. We used Jetsoftpro developers to fill 2 backend positions and 1 big data position. The next time I have to expand the team I will be adding another JetsoftPro resource.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

JetsoftPro began working on the project while it was still in the planning phase, and they were instrumental in getting us to a product that is live in production. My client is actively selling the product and new users are being added all the time. JetsoftPro helped us get the product launched successfully.

Describe their project management style, including communication tools and timeliness.

JetsoftPro has great internal project management controls and if your project needs project management support then they can do that. Their developers can also work directly with your own project manager like they did on my project. JetsoftPro is very organized, and it is easy to work with them.

What did you find most impressive or unique about this company?

I have been working with JetsoftPro since before Covid and I still work with them today. I have been thoroughly impressed with how well the developers and the JetsoftPro company have handled the recent stresses in the world. The most impressive thing about JetsoftPro is they have kept charging forward through it all and I have not felt any drop in productivity. They can handle whatever you have on your risk management matrix.

Are there any areas for improvement or something they could have done differently?

The JetsoftPro developers work hard, develop great code, communicate effectively, work well with outside team members, are flexible and they are just a joy to have on a team. The JetsoftPro company produces accurate, timely invoices and the management is an absolute pleasure to work with to get your project organized. I could not ask for a better experience so no, there are no areas to improve.

BACKGROUND

Please describe your company and your position there.

I'm the CTO of a consumer packaged goods company with multiple brands selling on Shopify. We also have a game-like app integrated with our product.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JetSoftPro, and what were your goals?

We hired them to develop some of our back-end architecture on AWS (Lambda, S3, API Gateway, SNS, RDS, etc.). They went beyond these original goals and even helped us with other aspect related to Shopify integration, auth, and even Flutter development.

SOLUTION

How did you select this vendor and what were the deciding factors?

I looked at several vendors. The conversations I had with JSP convinced me the could do it and had excellent customer service. Biggest deciding factor was the ability to leverage the part-time expertise of any of their engineers. Some aspects of what we were building had never been done before.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Main steps were develop key integrations, build those into back-end functionalities, then tie them together to enable some of our core tech on the back end. The deliverables were of course several codebases, and the fact that this code is deployed and working now on AWS.

How many people from the vendor's team worked with you, and what were their positions?

We worked most consistently with 4 people, but also benefitted numerous times from the expertise of several others. Approximately 9 people total helped with this project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project manager was essential. She multiplied the effectiveness of everyone on their team. Several times we had to add a new capability that wasn't straightforward.

The project manager found the necessary expertise in their network and seamlessly involved them as needed. Everything was so simple from our perspective.

Describe their project management style, including communication tools and timeliness.

Daily stand-ups with review of progress of tickets. Progress was very consistent. Each day we overcame blockers. Often they demo'd new functionalities. We used Jira in the Kanban format.

What did you find most impressive or unique about this company?

They were effective with respect to a very complex longer-term plan but at the same time were flexible whenever we made new requests out of the blue

Are there any areas for improvement or something they could have done differently?

Not at this time.

BACKGROUND

Please describe your company and your position there.

I'm the Lead Product Manager and entrepreneur who started Monitors AnyWhere back in 2013. Monitors AnyWhere started as a simple connectivity solution for the Digital Signage market and today with more than 50,000 screens around the world, our solutions are serving customers in multiple markets: Retail, Hospitality, Manufacturing, Corporate, Operations Centers, Command and Control rooms, SOC's & NOC's and many more...

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JetSoftPro, and what were your goals?

Our company was looking to expand our product with new capabilities and features and growing with new markets, but with a limited budget. With JetsoftPro we were able to build an effective team that combines backend, frontend and QA developers to serve this goal perfectly.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found Jetsoft Pro through Upwork. Examined a few offers and selected Jetsoft for their great communication skills and by reading other customer's experiences with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We are working with Jetsoft for quite some time now, and our product evolved vastly since 2018... We started with an offline version of our product and moved to a web-based solution and our team changed as well and grew over time.

How many people from the vendor's team worked with you, and what were their positions?

6 people from Jetsoft are working with us:

• 3 Backend dev's
• 1 Frontend dev
• 1 QA
• 1 Project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our product is already implemented for 100's of customers, worldwide with great success. Every improvement or new feature elevates the product and creates new opportunities for new markets.

Describe their project management style, including communication tools and timeliness.

Jetsoft's project manager is very professional, with great communication skills and human skills. We are mainly using JIRA to track tasks and communicate over Skype.

What did you find most impressive or unique about this company?

Everything is possible and we can achieve any goal with JetSoftPro.

Are there any areas for improvement or something they could have done differently?

Change in employees is quite frequently, which causes some downtimes occasionally.

BACKGROUND

Introduce your business and what you do there.

I work at BrightQuery, a fintech data firm that tracks every private and public company in the country.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JetSoftPro?

The biggest challenge we were trying to address was finding highly-skilled developers to keep up with the demands of the financial data industry in the US.

SOLUTION

What was the scope of their involvement?

JetSoftPro created a login dashboard for users to load and visualize data. They first helped us analyze the data that we have, which we’ve been selling as a raw CRV file. Our clients had been asking us to deliver the product in a nice UI where users can slice and dice the data, and look at them from different angles and sectors.

We were trying to get that done locally, but there were a lot of challenges as many Python developers have a hard time visualizing the data — JetSoftPro has their own roster of data analysts and BI individuals that helped us map out new data as we needed to for our clients.

Our clients wanted to be able to view the data as a regular dashboard and for them, the biggest feature would be a large dataset and their own dashboard — most of our clients that don’t have their own dashboard have to go through their analytics department to load data into a system. It takes a while to visualize the data and that’s one of the reasons why we needed JetSoftPro.

For the backend, they used Postgres on an AWS stack using Elastic. We also tried a lot of different analytics with them including Tableau, Looker, SaaS, but none of those worked out well. Using JetSoftPro, we developed our own platform with the Postgres database and a series of JavaScript libraries to visualize the data.

Furthermore, we provided a matrix of different market comps that do the data visualization. To get the customization done, we had to give JetSoftPro samples of companies that are already doing this type of service. We have our own hosting capabilities and they’re currently helping us with maintenance and support.

What is the team composition?

There are about six people involved in this project, including a project coordinator, BI analyst, a DevOps specialist, a front- and backend developer, and a designer.

How did you come to work with JetSoftPro?

I was referred to them by a friend of mine from a previous company.

How much have you invested with them?

We’ve spent around $200,000 USD.

What is the status of this engagement?

Our ongoing partnership started in February 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to JetSoftPro, we now have a full set of API and our own dashboard where clients can upload their files. The dashboard connects to our system and provides users with a matching capability to connect with private companies — it contains the data, the financials, history, and performance results.

How did JetSoftPro perform from a project management standpoint?

Project management is great. They have people that are either available or they find them for us. We communicate via Asana, Skype, Google Hangouts, and Zoom.

What did you find most impressive about them?

We like that they’re very flexible. Sometimes a client will ask us for a specific type of data and when we don’t have the resources, we go to JetSoftPro for the type of individual we need to analyze the data.

Are there any areas they could improve?

There’s a cultural difference between our companies, so they could improve on their communication skills.

Do you have any advice for potential customers?

My advice is to have your own local project manager. Identify the strength and skillset you’re looking for.

BACKGROUND

Please describe your company and your position there.

I am an Account Manager in a company that provides custom development services to a wide range of tech companies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JetSoftPro, and what were your goals?

We currently have a few projects going on simultaneously, using the following technologies: IOS development Andorid development C++ development Angular development

SOLUTION

How did you select this vendor and what were the deciding factors?

I researched via Clutch and LinkedIn. The deciding factors were the level of the professional conversation and the customer service.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We are using JetSoftPro for some of our clients that require dedicated developers. The technologies used (for now) are IOS, Android, C++, Angular and counting...

How many people from the vendor's team worked with you, and what were their positions?

There are 4 people overall. Mid-mobile developers. Senior C++ developer. Mid+/Senior Angular developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The developers are doing great work, both from a technical perspective and the strategic one. On top of that, when there is some kind of comment from the client's side, concerning his satisfaction from a certain developer or a certain behavior of the developers, we get an instant professional response from JetSoftPrto. One thing is a good collaboration when things are good, another is to solve problems when there are, and they definitely do it.

Describe their project management style, including communication tools and timeliness.

It varies for every client. Mostly, sprints and deliverables.

What did you find most impressive or unique about this company?

Their customer service has been impressive. There are so many players on the market nowadays, not so many trustful partners though.

Are there any areas for improvement or something they could have done differently?

We all have places to improve, but in general, we are pleased.