We build custom software, web and mobile apps.
JetRockets is an experienced, reliable technology partner delivering quality enterprise-level software products and providing guidance on scaling and team building.
Our development team has deep domain expertise and superior technical skills that guarantee project success and client satisfaction.
We adhere to strict quality standards. From planning and design, to development and implementation, our Quality Assurance team oversees the project to prevent errors and minimize rework.
We specialize in Ruby on Rails, React, AI/ML.
1 Language
- English
2 Timezones
- PST
- EST
Focus
Portfolio
eBay, Orbit.love, LendingOne.com, Safari Portal, Bastion Technologies, Pano Med, IDG, Leaderboard Golf
Orbit
Orbit is a community growth platform that helps you deliver a stellar experience, understand its impact, and put community members first.
Challenge: Create integrations with external data sources (Github, Linkedin, Reddit, Stack Overflow, DEV, Twitter, …), collect data from them, aggregate them and display them in a form convenient for Orbit users: timelines, charts with filters, reports...
Solution: Familiarize yourself with each of the external data sources, create connector objects depending on the capabilities of the external system (someone, for example Github, can send requests to Orbit to update information on their own, someone, apparently everyone else, cannot and you have to pull them on a periodic basis on their own), determine what form the final data will have in the Orbit application and set the rules for transforming data from external systems into Orbit objects.
Results: A system in which each user has the ability to import data from 9 platforms into their Orbit workspace: Twitter, Github, Slack, Discord, Discourse, Linkedin, Reddit, Stack Overflow, DEV. Based on this imported data, Orbit user workspace creates (manually or automatically, during data import) members of this space, where each member of the workspace is assigned accounts of one or more platforms integrated with the workspace. Various user actions in these external platforms are imported into the Orbit workspace as user activities (for example, opening a Pull Request on Github or a new post on Twitter). The result is a system in which the Orbit user gets the opportunity to observe the activities of the person he is interested in on various platforms, collected in one place, relatively convenient for this user - the Orbit application.
eBay mag
An official eBay B2B service to support over 20K sellers in 120 countries to access the world’s richest economies via 9 eBay local marketplaces.
JetRockets cover tech and product aspects of eBaymag since early 2022. We built several unique integrations, a translation automation tool, and brought the platform through daily updates, several migrations, and redesigns. The monthly influx of new accounts raised from hundreds to thousands while the churn rate decreased 3 times.
Safari Portal
Challenge: Who doesn't enjoy traveling? That's right, everybody enjoys it! As we know, there are many things to consider when planning a trip: visas, COVID conditions and rules, flight routes, destinations, and so forth. With well-designed features and tools, our main objective is to simplify daily routine by simplifying the flow and making the flow easy.
Solution: Develop a B2B2C platform for travel agents to organize their work well by providing multiple tools and pre-prepared content of suppliers (who offer and rent out apartments and services) to help them create proposals without starting from scratch. By providing a well-developed CRM system with multiple custom features, the communication between travelers and their clients becomes efficient, simpler, and informed.
Results: We created a platform with the following important features:
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Smart Widget;
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Pendo Integration;
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Tailor made itinerary creation;
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DeepL Translator Integration;
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Integration with Global Flight Tracker;
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Personal Guest Platform;
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Custom Domains for URL links;
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Custom CSS Styles;
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Export to PDF and CSV files;
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Export to Word (upcoming);
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Offline access // Offline mode;
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Add to Home Screen of mobilel;
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Integration with mail marketing service (Mailchimp);
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Push Updates;
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External API.
LendingOne
LendingOne helps provide real estate investors the capital they need for their fix and flip and rental properties portfolios.
JetRockets automated all business processes related to loan application and origination, significantly reducing the time and the costs associated with the lending process by architecting and developing a suite of integrated proprietary systems that include an online loan application interface, a CRM system, a Loan Origination module, a Commission module, and a partner portal.
JetRockets continues to support the product and develop new functionality as LendingOne's business evolves.
Leaderboard Golf Platform
Challenge 1. Golf specific conditions, e.g., unstable internet connection, which makes it difficult to update the current results without actual game data lost.
Solution: ‘batch update’ - all playing holes are updating simultaneously after each stroke, adding timestamp system for update live score.
Results: play data is updated quickly and long distances in game routes don’t interfere score calculations.
Challenge 2. Intricate game mechanics: golf-specific features such as ‘press’, ‘auto-press’, wagers system, as well as some tricky golf rules-changing features: route-valuation, possibility to change or reset old results, etc.
Solution: separating actual play data update on all holes from calculation of final scores for holes played, cumulative score update for each completed hole.
Results: transparent scoring system with possibility of tracking scores for each hole, ability to simply change game history, flexibility in changing the playing route (hole order).
Challenge 3. Refusal to use external API for statistics processing, some tricky calculation, e.g. handicap.
Solution: The database stores all the statistics for each game for each player, summary data is obtained according to filters.
Results: Accessible system of accounting and storage of statistics.
Bastion
JetRockets team and Bastion Solutions are building a comprehensive portfolio accounting platform for the financial services industry. It is a multi-currency back office solution that handles all investment types, including private equity deals. It offers features including portfolio accounting, partnership accounting, compliance, and automated reporting.
Gone Streakin'
GoneStreakin is a new game in the fantasy sports world featuring stat-based elimination style contests.
It took only 3 months for JetRocket’s team to develop and launch the first version of Gone Streakin’ web app. During the following months JetRockets continued to improve the system by implementing various design changes, updates to contest logic, and enhancements to the admin area.
National Jeweler
JetRockets provided web design and development services for a jewelers association. Our team handled a complete redesign of the partner's website, making it more engaging, stylish, and responsive.
Allied Partners
Our goal was to create a user-friendly system that stores all of Allied Partner’s property information in one easily accessible place.
We created several features, including:
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Universal catalog of data points. This is a master list of all the properties and all their associated data points.
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Search and filters. Users can search data by factors such as amenities, contract type, contract expiration date, and number of units.
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2FA (two-factor authentication). This feature ensures that only privileged users can access and modify data.
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Custom reports. These reports summarize the most important information about each property.
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Notifications. These notifications help keep the company on track with contracts that need to be renewed.
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Users page. Management can add and delete user info when people come and go, independently of the property information.
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Custom calendar. This allows users to select dates.
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Permissions. Administrators can edit the permissions, setting each user’s rights to view, edit, or delete information.
Pano Med
Challenge: What started as an app for telemedicine slowly moved its course to the so-called “virtual office” for providers. The idea is that any provider can open their own online practice without opening an actual physical office.
Solution: In order to achieve an office vibe/experience we came up with a list of features that must be available to providers.
Some of these features are:
1. E-prescribe;
2. Automated eligibility check and insurance reimbursement;
3. EHR system, etc.
After we came up with this list, we started researching the market and looking for companies who we can integrate with and create not only positive experiences with but also build strong relationships in the future. This is how we ended up with such companies as Health Gorilla, Change Healthcare, Ribbon Health, Ravkoo.
The biggest challenge for us here was not even the technical side of integrations, but quite the opposite: we had to dive deep into various medical terminologies and try to understand how the healthcare system in the US works. Turns out it is rather complicated. It took us lots of hours spent on calls, reading documentation, back and forth communication, but step by step we managed to jump over each hurdle. The involvement of the whole team and persistence from our side made it happen even if sometimes we were told by other healthcare companies that we should give up. But we didn’t.
In addition, integrating with major US healthcare companies, we were working on improving user experience, making apps easy to interact with even for people who are not so familiar with modern technologies. To give a couple of examples of core features we implemented to make it possible:
Matching algorithm for providers;
Onboarding for providers;
Ability to select what types of patients and when a provider wants to see.
Results: We are re-launching our app at the end of July and will begin marketing this new product to and continue improving the experience of users based on their feedback.
goBaby
goBaby is a P2P marketplace for baby equipment rentals.
From strollers and car seats to scooters and beach umbrellas, select anything you need during your travel. Rest assured that all the baby gear is checked for safety and recalls, and comes from verified local families.
We developed promo site, iOS application and backend server.
Case Management System for Real Estate Law Firm
When Cassin & Cassin’s IT provider saw that the firm needed to greatly improve its daily operations processes, JetRockets was recommended to get the job done.
At the time, Cassin & Cassin had no single data repository to keep track of its various legal cases, no means to produce accurate reports on the status of each, and little tracking of employee productivity. The firm relied on Excel spreadsheets, emails, and verbal communication to keep its house in order; with a single, full-time employee tasked with gathering information from attorneys on a weekly basis to provide management with regular status updates.
Cassin & Cassin had tried to implement several off-the-shelf solutions to streamline their internal organization woes, but found none to be truly effective. It was up to JetRockets’ to identify all the pain points and find a cure the firm could rely on.
JetRockets developed a custom solution that included:
- Matter tracking (so each practice area has its own custom matter form and tracking process)
- Time Tracking
- Expense Tracking
- Customer Relationship Management System
- Invoicing and Payment Tracking
- information Reporting
JetRockets’ solution reduced manual data entry and automated certain processes that had slowed Cassin & Cassin’s productivity. The team also introduced consistency across the various practices, as each had previously utilized its own way of tracking cases—some using Excel files, others MSWord files, and others recording information on physical binders. In doing so, it simplified and organized the way the firm gathered, stored and tracked its information across multiple locations.
Throughout the process of analysis and build-out, the JetRockets team worked with several key people from Cassin & Cassin who provided the vision for the system the firm required, and test-drove all the solutions JetRockets’ implemented, providing feedback along the way.
Software Dev for Data & Marketing Company
Overview:
“Neon” is a new product offered under Data Services. It's an application where each company can find potential leads for their services using high-quality data.
“Neon” Intent Reporting Reveals Account Activity and Topical Purchase Interests from IDG’s Ecosystem of Publications, Events, and Awards
It’s an intent data solution designed to make purchase intent data intelligence available for tech marketers across a wide set of marketing and sales tactics.
Challenge:
The goal was to gain insights into how companies accessed our client's properties so that we could convert them into sales and marketing opportunities.
IDG (International Data Group) is a #1 Tech media, data, and marketing services company in the World. The company has 2 branches:
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IDC International Data Corporation
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IDG Communications
Which has many analysts who provide processed data.
So they reached us to help in taking a part in data analytics development and create a platform where vendors can find their potential customers.
Solution:
Develop a B2B platform that provides data of the company’s engagement to buy some of technologies, servers, software, etc. using the following data which the IDG's departments stored/gathered:
We used different integrations to get vendors and to show the analytics by companies, providing the following info:
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Job title, Position in the company
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Company Name
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Company Location and their departments
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Count of Employees
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The Contacts of a HQ
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And info what person in the company has been interested in.
Results: We’ve been communicating tight with the IDG’s team to work with endpoints and in addition, our team has developed a platform with the following things:
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Provided algorithm for processing data analytics;
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Personal Account;
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Localization / Language;
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Okta integration and later OAuth;
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Smart Filter;
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CRM Integrations;
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Custom Email Templates;
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Billing & Subscription System (Stripe)
AskJack, TaskJack, JackPro
A set of iOS apps that provide easy access to on-demand service providers.
AskJack — connects homeowners with top local contractors, providing on demand bookings and in-app payments with one click.
TaskJack — allows to conquer daily tasks stress-free by connecting users with nearby Taskers.
AskJack Pro — connects contractors and Taskers with customers, allows to manage busy schedules and get paid seamlessly for the completed jobs.
JetRockets has developed the three applications based on designs provided by the client.
Challenge: The client’s vision included developing a suite of applications that will allow consumers to connect with reliable contractors and service providers on-demand, for urgent, as well as planned home improvement projects, and other odd jobs.
Solution: JetRockets developed a suite of three mobile applications that will allow homeowners to connect with reliable contractors and service providers on-demand, for urgent, as well as planned home improvement projects. This was done via the AskJack application. The TaskJack application was developed at a later time and the purpose was to connect consumers to local freelancers providing help with everyday tasks, including furniture assembly, moving, delivery, handyman work, and other odd jobs. Finally, the JackPro application was developed for the service provider and allowed maintenance of their service provider records, schedules, payments and so on. The platform had a built-in algorithm that determined provider’s availability based on their schedule preferences as well as proximity to the consumer. It had further logic that allowed providers a specific time frame to respond to request before it rerouted it to the next available match.
REI Loans
Reiloans.com
JetRockets was retained to build a website as well as several back-office solutions to support the business process of the loan origination.
LuxLock CDXM Software
LuxLock is a luxury retail experience platform that instantly recognizes shopper preferences so brands can manage, sell, and market to customers through direct experiences. LuxLock connects physical and digital shopping experiences and link brand extensions like hotels and restaurants for the ultimate lifestyle experience.
Luster
https://luster.cc
JetRockets launched the first version of Luster client portal that is integrated with existing backend API. The application is created with ReactJS, Redux is used as a state management solution. The project with a lightning-fast schedule. It took only 4 days to accomplish the task and make the project production ready. And the markup took 2 days after getting the designs.
Crestar Partners CMS
Crestar Partners invests in and actively grows a portfolio of investments in private companies.
JetRockets was retained to build UI & UX and to develop website and CMS module.
RevShopp
Challenge
The platform was already developed when Revshop contacted JetRockets. It was in the form of an algorithm that allowed determining the degree of suitability clothing for different Body Shapes.
JetRockets came to help them further develop a complete system to show customers what would suit them best among the clothes available online. This would allow buyers to be more satisfied with their choice, and sellers to reduce the return rate and make their stores more attractive to customers.
Solution
Since the main stages of the algorithm have already been completed, creating an algorithm from zero was not necessary. The developers found areas that needed improvement - updating outdated code libraries and rewriting some areas of the algorithm to work with it further.
The new administration system reflects all internal changes made to the algorithm. In addition, it completely allows the RevShopp team to make changes to the rules and parameters of the algorithm, while at the same time not violating its logic in any way. This will help RevShopp to add and edit body shapes, product types and improve the rules for these types, thus improving the algorithm.
Results
JetRockets also created an administration system for the algorithm. The system allows RevShopp to control the algorithm and adjust the parameters of its work. In addition, the client can independently create new rules for the operation of the algorithm, developing and improving it this way.
Furthermore, JetRockets team created a widget for Shopify platform. Widget visually shows the suitability of clothing to a potential customer quickly, clearly, and simply. The widget is connected to the algorithm through API and reflects the result of its work.
Such a creative process as the selection of the suitable clothes was put into a complex algorithm, subject to clear rules of logic. And finally, it is designed so that it is simple and accessible to the end user.
Web design and development for a Social Network
Designed and developed a website for a Social Network.
CashGrab
The CashGrab software platform simplifies your B2B and B2C payments. With a CashGrab account, businesses can instantly pay virtually anyone, virtually anywhere at any time, day or night.
CashGrab lets you pay virtually anyone, receive payments virtually anywhere, deliver incentives & e-coupons to targeted groups or individuals, and instantly bonus employees or reward loyal customers with funds or valuable points. It also acts as a virtual bank account, where you can receive direct deposits from employers or others.
CashGrab is an integrated mobile payments, targeted marketing, e-wallet & pre-paid debit card solution. With a CashGrab card and Mobile App, Businesses & Members can seamlessly pay each other, have a virtual bank account to accept direct deposits, obtain “instant-issue” reloadable debit cards, perform instant KYC checks for compliance, send virtually unlimited ACH & B2B transfers between affiliates, make retail purchases wherever MasterCard is accepted, reload their card at 1000s of locations, obtain transaction data & reports on their spending, provide e-coupons to CashGrab members instantly, split referral fees among multiple parties seamlessly, target-market to groups of members, cardholders & app users, have CashGrab send 1099s or W-9s to payees at year-end with the push of a button, change marketing strategy based on analysis of user data & obtain reports with sophisticated business & payment analytics.
Businesses can also “white label” our cards and app with their own branding, to build brand loyalty among employees, customers and the public.
CashGrab simplifies payments, and lets you turbo-charge your marketing.
Plexifact
JetRockets redesigned and recoded their public website. The goal was to come up with a visually appealing, informative and responsive site.
Shift
Shift.parts
JetRockets provided the solutions for the customer website as well as business process automation in the order management system. A dedicated team of developers built a powerful tool that allows Shift employees to get rid of spreadsheets completely and to manage the machining process from contract to delivery.
Ray Super Remote
Promo site for the ultimate touchscreen universal remote control.
Reviews
the project
E-Commerce Development for Body Shape Customizer
"From the get-go, we felt supported and well taken care of."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I'm Co-founder and CPO of Revshopp. We help the retail industry understand how body shape can impact conversion, returns and sustainability. For consumers we educate them and curate shoppable catalogs. For retailers we filter the eCommerce experience to show items of clothing that work for a shoppers body shape. For Merchandisers and Designers we provide the valuable data required to understand body shape distribution as it applies to assortments and inventory.
For what projects/services did your company hire JetRockets, and what were your goals?
We are an early stage startup evolving out of the prototype phase into a functional production ready stage for our Body Shape Intelligence™ platform. We have yet to hire internal technical staff and needed a full team to support our growth.
How did you select this vendor and what were the deciding factors?
JetRockets, and Natalie were recommended to us by our platform architect who built our prototype and had worked with them in the past. From the beginning, the team led with confidence letting us know that they would work with us as true partners. They were incredibly agile on this project, getting to know the intricacies or our algorithm and defining how we might manage our complex platform with an administrative console.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The scope of work was to refactor an existing code base to get it ready for scalable and maintainable production on a large retail ecommerce site. Our prototype had the majority of the logic embedded in code and JetRockets was able to make the system completely dynamic though the use of a configurable admin console.
How many people from the vendor's team worked with you, and what were their positions?
Project Manager Front End Back End Design System Architect
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We are thrilled to have a platform that can take the complexities and layered multi-step process and make it usable by a subject matter expert and not just an engineer. We can't wait to take it for a test drive with our first client!
Describe their project management style, including communication tools and timeliness.
Communication was prompt, thoughtful and most of all respectful of our need to explore during the process. The team provided timelines, communication channels and issue tracking software to monitor project goals.
What did you find most impressive or unique about this company?
This team despite major challenges in their living situation, were wonderful people to engage with. The work quality was never once questioned. They seem to have an internal spidey sense that helped us better understand our own platform. From the get-go, we felt supported and well taken care of. Not to mention it's always impressive to work with an incredible female CEO as we are also a female founded company.
Are there any areas for improvement or something they could have done differently?
This is likely on us for not asking but I would have liked to track one-off and new tasks in Asana. The team with their incredible bias for action and honoring agile principles of working sotware over documentation. There's always a balancing act there!
the project
MVP Development for Software Company
"They appropriately balance their team to their various projects without negative impact on the work."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
We are a technology startup working to establish greater ease of use, improved accuracy across systems and foster community building around virtual events. We do this with a combination of robust integrations to popular tools for ease of management, and simple, accessible engagement tools. I am a non-technical founder and idea person.
Though I have spent many years in the software and SaaS space, I am not a coder, designer or developer. My experience is in working directly with software users to promote their success. I founded and am developing a platform to fill the gaps that have persisted in the virtual events industry throughout the years.
For what projects/services did your company hire JetRockets, and what were your goals?
JetRockets was selected to build our MVP from scratch providing complete project management, front- back-end developers and QA engineers to the project. Design and wireframes are in collaboration with another vendor recommended to us by JetRockets.
How did you select this vendor and what were the deciding factors?
I conducted a rather extensive vetting process to determine what team we would work with on this project and Clutch.co was a big help in that. I started by reviewing the Clutch list of female founded and LGBTQ+ founded organizations. A diversity mindset with a focus on maximizing accessibility is core to our project from the outset. After conducting interviews with BDRs and customers for several organizations, I settled on two outstanding groups because I felt best recognized by them. JetRockets won out because Natalie showed a no-nonsense approach and great care for the quality of work and support for the JetRockets Team.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
JetRockets, with the oversight of their amazing Project Manager, Alla have provided support in the following areas: Project tracking AWS deployment Mailchimp integration for system email API development to Google, Facebook, LinkedIn, Zoom and more... Custom full-stack development including Ruby and Jscript I know there's more...
How many people from the vendor's team worked with you, and what were their positions?
There are several team members on the project from JetRockets. The team is rather dynamic. They appropriately balance their team to their various projects without negative impact on the work.
Alla is PM and Alex is the Tech Lead. Roman and Vladimir are our primary engineers and other team members fill out the group. Our slack channel has 17 members currently (3 from my team).
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Our MVP is due to launch this Summer, 2022. Though the project is not complete, we came to JetRockets expecting their support to a V3 build and look forward to continuing our work with them. Understanding that, I can offer the following feedback: I continue to be impressed by the team's attention to detail and determination to create the best possible, user-focused solution in all cases.
Tasks are conducted and delivered on consistently, on time and with very low error occurrence on a 2 week sprint cycle. Deliverables have consistently matched our design completely and worked as intended in semi-weekly demos.
Describe their project management style, including communication tools and timeliness.
It's just super easy to follow progress and work with JetRockets. Alla Valulenko, JetRockets Project Manager is truly a crucial asset to our project. She has an investigative spirit to her work which helps us to focus on making the user experience simple and elegant. We communicate daily during the week via Slack, Figma comments and Asana task tracking. We meet weekly with the core team to discuss the development of the platform and semi-weekly for Sprint demos of completed work.
Alla is very clear and accurate in her communication and will not hesitate to seek clarification or kindly present an alternative when needed. Alla must be the key reason that our project can be developed at an extremely high pace.
What did you find most impressive or unique about this company?
They bring a lot of passion to creating great software. From the jump, Natalie approached our idea with enthusiasm and curiosity. She offered a lot of her time to me in discussing the goals and even attended our user persona workshop for a few hours prior to signing a contract with us. Her input and feedback set us on a great trajectory to work with JetRockets. The team came on with the same enthusiasm for the project and a clear eagerness to do great work.
Are there any areas for improvement or something they could have done differently?
I'm sure there are, but I don't know about them because they are that good at their jobs. Let me be straight with you. Natalie and her team have worked with me through the Russian War and Invasion of Ukraine. There has been no impact to the pace or quality of work because of it, despite team members in the region having to relocate. Natalie continues to work very hard to provide safety and opportunity to the JetRockets team.
I want to be like Natalie when I grow up. No joke! The only changes necessary to the project road map have been on me as we've really worked in collaboration with JetRockets and our designers to build out this MVP (which is definitely more of a V1). This has presented no challenges to the JetRockets team and we anticipate finishing earlier than initially anticipated by 1 month currently.
the project
Web-Based Database Development for Real Estate Company
"They provided insight into the development phase and how they could improve on certain aspects of the database."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m an IT manager of a real estate company. We oversee and manage a large portfolio of high-end apartments, residences, and condos.
What challenge were you trying to address with JetRockets?
We were trying to create a centralized database of information regarding our buildings. The end goal was to be able to create a customized report of all of our buildings regarding various fields of information. Through these reports, we’d get more insight into how these buildings run and find trends and patterns to better assist in how they operate.
What was the scope of their involvement?
JetRockets built a database for us. The solution is operated from a website that we log into. Users are set up on the backend through AWS, and JetRockets implemented two-factor authentication using Microsoft Authenticator. From a frontend user perspective, the platform is a data entry site. We have ground users who input and get the information from the database.
The team included a tab through which we can run customized reports, where we can pick and choose the fields we want to filter based on the types of building we want reports for. We can also sort information based on the part of our company that manages the property; we have a corporate entity and a residential entity. The platform then provides us with a report that we can export to an Excel spreadsheet.
What is the team composition?
We were in direct contact with a project manager, and the team also included a frontend developer, a backend developer, and a QA tester.
How did you come to work with JetRockets?
We found them through our managed service provider when we were looking for a development team. Our provider had used JetRockets in the past and had seen success with them, so they contacted Natalie (Co-Founder & CEO).
JetRockets then reached out to us with a proposal, we checked it, and it looked like it would be a good fit for us. After a bit of budgeting to make it happen, we reached back out to Natalie, and our partnership went from there.
How much have you invested with them?
We spent between $25,000–$50,000.
What is the status of this engagement?
We worked together from September 2021–March 2022.
What evidence can you share that demonstrates the impact of the engagement?
The quality of JetRockets’ work was great. We’re still early in the product’s rollout, so we don’t have a lot in terms of metrics. Although we’re still entering a lot of the data, the site is working as intended based on the initial reports I’ve tried to pull. They did a great job in the initial phase, delivering what we asked them to.
Visually, the platform looks great and very modern. As we slowly roll out the solution, we’d love to work with JetRockets again in the future to help us expand on this project. There will be more data points we’ll be able to run reports on.
How did JetRockets perform from a project management standpoint?
In terms of communication, they were really open and vocal about having us provide feedback. We use Microsoft Teams internally, so when the project started, we set up an open channel for us all to communicate. Their responsiveness was always good. They provided insight into the development phase and how they could improve on certain aspects of the database.
We had regular meetings every Wednesday to go over the progress. The project manager would explain the features they’d added and how to move forward. On our end, we had a team of five people who used the site in the development phase and provided feedback to the project manager, who relayed any issues to the JetRockets team to see how they could improve the site.
Things can get a little hectic in the current climate, and we got delayed a little bit, which was to be expected. While we were 2–3 weeks late in completing the project, I wouldn’t necessarily hold it to the JetRockets team, considering we had a little bit of delay on our side as well. In the end, they were able to complete the project.
What did you find most impressive about them?
I was impressed by the way JetRockets responded to feedback. We did come up with issues of bugs in the development phase, and addressing them was as simple as reaching out to them through Microsoft Teams — they were quick to respond.
Are there any areas they could improve?
From my perspective as someone in IT, they could improve their explanation of the site’s logic to give a little more insight into how it runs. That way, I could look at the site from a different angle other than as a frontend user. I don’t know that I would consider that a weakness per se, but that would be my feedback to them.
Do you have any advice for potential customers?
My advice would be to make sure there’s enough communication during the development phase and that your team is focused on it because of how important it is for the end goal. With JetRockets or any development company, you should have clear lines of communication, stay focused on the development being rolled out week by week, and use every aspect of the program. In the end, you’ll provide the feedback JetRockets needs to make sure your project succeeds.
the project
Mobile App Dev for Golf-Based Social Platform
"They try hard to understand what they’re building and deliver they can be proud of."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the founder and CEO of a golf-based social platform. Our app enables users to track their games and share results with friends.
What challenge were you trying to address with JetRockets?
We needed someone to increase our velocity in building and developing a mobile app.
What was the scope of their involvement?
We brought in JetRockets to help develop the backend of our cross-platform app, so our team can focus on building the frontend.
We initially started with a four-week sprint and from there, we moved to a trial period where started building the specific features for the product.
They’re close to wrapping up most of the backend functionalities so over the next 6–8 weeks, they’ll be transitioning into a maintenance and support role.
What is the team composition?
Throughout the course of the engagement, we’ve worked with two developers from their team.
How did you come to work with JetRockets?
I was looking for developers based in New York and came across JetRockets on Clutch. I then reached out to them after going through the positive reviews on their services.
How much have you invested with them?
So far, we’ve invested about $40,000.
What is the status of this engagement?
Our partnership started in October 2021 and we’ll continue to work with them in the foreseeable future.
What evidence can you share that demonstrates the impact of the engagement?
JetRockets has met all of our requirements from our original scope in a timely manner — they’ve even delivered some of them ahead of schedule. We’re also able to stay on top of the frontend aspect of the development thanks to their testing capabilities.
In addition, experiencing bugs and crashes is expected since we’re building something from scratch, but the code that they implement is very strong.
How did JetRockets perform from a project management standpoint?
I handle the project management, but they always make it a point to not miss every meeting. We use Confluence and JIRA as our primary management tools, and we typically communicate through email, phone, Slack, and Google Hangouts.
What did you find most impressive about them?
We like that they take pride in the work that they do. They try hard to understand what they’re building and deliver they can be proud of.
Do you have any advice for potential customers?
I would say to have clear documentation on what you’re building to identify what the challenges and timelines are before engaging with them.
the project
Ruby On Rails Website Development for Social Network App
"They had an excellent design concept and implemented it beautifully."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the COO of a social media app company.
For what projects/services did your company hire JetRockets, and what were your goals?
We are a start-up that needed a new website as we had rapidly outgrown the functionality of our original WordPress site. We wanted to use the website to engage with members and potential members, share interesting content, and offer a means of subscribing to the network.
How did you select this vendor and what were the deciding factors?
We search online for web developers and our CEO found them on Clutch. JetRockets were the stand-out candidate from the teams we interviewed. Being a women-led business was an added benefit for us.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
JetRockets took our brand outline and developed a design concept for the website that is also mobile-friendly. They built the site for us. They integrated the site into our CRM, customer support, and payments system. The initial project was started in May 2021 and completed in August, within the cost element, and we were delighted with the output. We continue to work with them as we evolve our needs for the website. They are fantastic, responsive, and impactful partners.
How many people from the vendor's team worked with you, and what were their positions?
We worked predominantly with the CEO and founder Natalie, Irina, their lead developer, and designer Claudia.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The Website is straightforward for us to use and supports our weekly newsletter and marketing campaigns. We have received exclusively positive feedback on the design. Our user base has increased significantly since the site went live.
Describe their project management style, including communication tools and timeliness.
We had a regular constructive dialogue with our key contacts. Everything from the initiation of the design phase to ongoing support is excellent. They are responsive and hard-working. The project continuously moved forward, and they worked very hard to resolve technical hitches, including meeting with us on the weekend. They are invested in our success.
What did you find most impressive or unique about this company?
They had an excellent design concept and implemented it beautifully. They are invested in our success and work hard to support us, as I said above.
Are there any areas for improvement or something they could have done differently?
We have occasionally had minor communication challenges, but these have not impacted the project delivery. It can be a bit intimidating handing over development to an outside team. But JetRockets were great. Engage with them. Natalie works hard with you to take concepts and goals and turn them into technical deliverables. Claudia is a genius. She took our basic design ideas and brought them to life, and the development team executed that vision beautifully. Trust them and be open about what you are trying to achieve and your challenges as much as possible they are great partners. Be as clear as you can about the details as early on in the process as you can be to make sure everyone is on the same page.
the project
Custom Accounting Software for Funds Administration Firm
“JetRockets has been able to translate our needs into a wonderful product.”
the reviewer
the project
UI Design & Implementation for FinTech Company
“It’s a huge benefit that they were able to deliver functional UI on time.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CEO of a FinTech and software development company.
What challenge were you trying to address with JetRockets?
We needed help with UI design and integration for our payment platform.
What was the scope of their involvement?
JetRockets created our UI on the consumer-facing and business-facing sides of our web app. It’s also mobile-friendly on Android and iOS. They integrated that UI into our banking platform to facilitate electronic payments. The app allows users to pay merchants and vendors with real-time payments.
What is the team composition?
We worked with three people from their team, including Natalie (Co-founder & CEO).
How did you come to work with JetRockets?
Our CTO has worked with them in the past.
How much have you invested with them?
We’ve spent upwards of $150,000–$175,000.
What is the status of this engagement?
We started working together in September 2020, and our work is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
All of my business clients love the new UI. It’s definitely an update from what we had prior. We’ll launch the consumer-facing side of the app soon.
How did JetRockets perform from a project management standpoint?
JetRockets did very well, and all of the deliverables were executed on time. We communicated via Microsoft Teams as well as phone and email.
What did you find most impressive about them?
It’s a huge benefit that they were able to deliver functional UI on time.
Are there any areas they could improve?
No, nothing comes to mind.
the project
Custom Web Dev for SaaS Company
“My experience with them has been fabulous.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CEO of a SaaS company.
What challenge were you trying to address with JetRockets?
I was looking for a development team that would function as our tech partner. They’re helping us build a mobile-friendly website from scratch.
What was the scope of their involvement?
They put together a development team to build our custom software systems. Based on the designs we provide, they’re building a platform that we can use as an itinerary builder, authoring tool, and CMS. They’ve added simple functionalities designed specifically for the travel industry.
What is the team composition?
We work with Natalie (Co-Founder & CEO) and Anna (Project Manager).
How did you come to work with JetRockets?
They were referred to me by somebody that I knew. Natalie gave me a list of former clients to speak to, and they all had very positive experiences working with JetRockets. Several companies provided a couple of different estimates. They weren’t the cheapest option, but they were reasonable and had great reviews.
How much have you invested with them?
We have invested over $200,000 so far.
What is the status of this engagement?
We started working together in October 2020 and the project is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
They’ve made considerable progress on it. The system is functioning and now we have users.
How did JetRockets perform from a project management standpoint?
I’m in touch with my project manager every day. My experience with them has been fabulous. We have a standing call with my project manager and design team every day. We’ve found their communication to be very strong, which has been necessary to keep the project moving forward.
What did you find most impressive about them?
They’re very hard-working and dedicated to the project. They’re clearly invested in our success.
Are there any areas they could improve?
No, they’re doing great.
Do you have any advice for potential customers?
I highly recommend Jetrockets. It can be scary trying to choose a developer but they are honest, hardworking, knowledgeable, and extremely capable. Selecting them as our tech partner was one of the best decisions I have made.
the project
Website Redesign for Jewelry Association
“Their creative director’s approach was phenomenal.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the digital project manager of a jewelry organization. My organization is an association for jewelers to validate their participation in the jewelry market. In my role, I manage all the digital services initiatives for the organization.
What challenge were you trying to address with JetRockets?
We brought on JetRockets to oversee our website redesign initiative.
What was the scope of their involvement?
The objective was to enhance our brand image and website functionality. We tasked JetRockets to deliver an editorial website that was engaging, stylish, and responsive in order to better engage our audience. Their team assisted us in crafting our image.
What is the team composition?
We worked directly with 5–6 individuals. Natalie (Co-Founder & CEO) was my main point of contact. There was also a platform developer and functionality developer.
How did you come to work with JetRockets?
Their creative director’s approach was phenomenal. Her vision for our site was by far the best visual display we saw. It captured the real essence of where we wanted to go.
How much have you invested with them?
We invested about $50,000.
What is the status of this engagement?
Our project was from October 2020–March 2021.
What evidence can you share that demonstrates the impact of the engagement?
As an organization, we’re 100% satisfied with the direction, development, timeframe, and execution of the site. We leveraged the latest technologies for our vision of the site, and the creative director successfully captured that vision. We leveraged CSS to incorporate the vision and a CMS to guide the direction of it.
The site just launched so we’re going to see how users respond through feedback. We’ll measure success by the growth of our website and how reliable our users find our content. Time will tell how successful this initiative is based on a visual aspect. However, the overall design and functionality are excellent.
How did JetRockets perform from a project management standpoint?
They did a great job of meeting deadlines and delivering what was necessary in a timely fashion. Everything was fine. Having Natalie as the main contact helped to facilitate the initiative more effectively.
Our only hiccup was the articulation of information. It was difficult at times because we were dealing with offshore resources. However, Natalie stepped in and addressed any challenges we expressed. She bridged that gap really well.
Are there any areas they could improve?
It’d be beneficial for them to have more US-based project managers that are fluent in English, especially when dealing with US-based clients.
Do you have any advice for potential customers?
Be honest and direct. Natalie is a great facilitator between the brand's technical concepts to deliver what they need. Their creative director is a visionary and a great aspect of their organization. She will help you draft or create your vision.
the project
Ruby on Rails App Dev for SaaS Solution Provider
"They bring a lot of deep Rails and architecture experience to the table."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Co-Founder & CTO of Orbit. We are a SaaS solution for community management.
For what projects/services did your company hire JetRockets, and what were your goals?
We hired JetRockets to help us develop our core technology, which is a Ruby on Rails application.
How did you select JetRockets and what were the deciding factors?
JetRockets was referred to us by an engineer that had worked with their team before at another company.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The JetRockets team works in our primary product backlog, completing new features, enhancements, and bugs. We collaborate closely.
How many people from the vendor's team worked with you, and what were their positions?
We've had 3 people from the JetRockets team work with us so far, 2 senior Rails/full-stack engineers and one Node.js engineer.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The JetRockets team completes the stories reliably with good code quality. I don't have metrics since it's not a standalone project, but I can comfortably say they're helping us build our main application faster than we could alone.
Describe their project management style, including communication tools and timelines.
Once a week we have a call to discuss any open technology questions and the backlog. Otherwise we communicate async in Slack, on GitHub via issues and PRs, and on Trello.
What did you find most impressive or unique about this company?
They bring a lot of deep Rails and architecture experience to the table. They are able to help us identity patterns that we are not using or could improve, all the way at the foundation. They also have a great blog and create open source software. One of their open source projects, metka, we are already using in production.
Are there any areas for improvement or something they could have done differently?
No big areas for improvement. I will say that anytime we've had a question or concern, their team has addressed it in a manner of hours.
Communication was prompt, thoughtful, and most of all respectful throughout the project. JetRockets honored agile principles for collaboration and implementing fair pricing. They maintained high-quality work despite major challenges with a supportive team that is wonderful to engage with.