Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?
The speed at which we’ve been able to bring new features to the app speaks for itself. We communicate with iTechArt’s team several times a week, and they’ve been able to deliver well-coded working solutions fast. I’ve reviewed the code often, and it’s very well-done. I also like the fact that our team lead has transferred our way of thinking to the other people on iTechArt’s side, so there is a level of established quality. He reviews the code himself and also works with the QA person, creating an autonomous process. I’ve only needed to visit them once, and that was for furthering the relationship. Since iTechArt is located abroad, it’s good to have some face-time at least once a year.
In terms of quality metrics, I would mention iTechArt’s understanding of our required speed for development and implementation. The work is usually done right the first time.
How did iTechArt perform from a project management standpoint?
We have video calls two times a week and chat on Slack very often. Between those times, we use Trello for tracking issue cards. We can keep track of what’s important at a given moment.
What did you find most impressive about iTechArt?
I appreciated the way in which the management team understood what we needed and their ability to put us in touch with the right engineer inside the organization. It was a shoe-in fit for us. In terms of passion and what their people are really interested in, iTechArt does a good job of making assignments. They work a lot with startups, which is a more interesting field than working for a bank, for example. They can attract a good level of high-quality engineers, who want to get involved.
iTechArt is also very flexible and used to working in the startup world. Things can change quickly here, and situations put us in different places in terms of needs. iTechArt can scale with us as we grow, and they can do it fast.
Are there any areas iTechArt could improve?
No, they’ve been a tremendous part of our team, and I consider iTechArt a part of our company. This isn’t really iTechArt’s fault, but it is hard to ship items to their part of the world since packages have to go through Russia first. There have been some challenges with this, as well as with getting visas. It can be cumbersome, but it’s out of their control.
What tips or recommendations could you share that might increase the likelihood of success with iTechArt?
As a startup founder, I talk with different entrepreneurs and people in the industry. When I hear that someone is looking to build an app or needs additional help on a cloud application, I will often mention iTechArt and provide an intro if necessary. This has happened on two occasions, and iTechArt captured the attention of clients who were also looking at working with different companies.