What was the scope of their involvement?
itCraft has helped us with the entire project and is currently providing further application development. We’ve used PHP, PostreSQL and Apache Solr to build the solution on the CentOS Linux distribution.
We started with a general idea and charts for the document flow. The team learned our business and processes between the app and our customers to make the first description of our requirements. They started the development and made a first implementation of the web app.
The app interprets the text in invoices and then uses them to make decisions. The app’s learning process is the basis for those decisions. We also created a simple online acceptance process for invoices that allows customers to create descriptions and perform additional operations. Everything is automatically recorded in the ledger.
What is the team composition?
We’ve typically worked with three people from their team, including the co-owner who acted as an app architect and handled most of the communication. We’ve also worked with two programmers.
How did you come to work with itCraft?
A friend who’d used itCraft for a project referred them to us. He told me that they were fast and that the collaboration was very good. I got in touch with the group and asked for an offer. I compared them with competitors, but itCraft stood out in terms of professionalism.
How much have you invested with them?
The total budget for the first stage was $50,000. We currently have a monthly service fee and development fee of $1,000 - $1,500.
What is the status of this engagement?
We started working with them in March 2015. The main part of the project is completed, but they are still providing maintenance and development of additional features on a monthly basis.
We’re planning on creating mobile interfaces for the app for smartphones and tablets. We focused on the web version initially because most of our clients are in the B2B sector and using the app during work hours on their computers.
There will be new processes via mobile devices for travel expenses and other purposes for employees who are accessing the app from various places. itCraft will help us with this project as well, so the collaboration will continue for at least a few years.