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ITAdOn
ITAdOn is a global provider of technology services and solutions for any organizations. We focus on the latest technology and also recruit skilled IT cadres. We aim to understand your business needs and work with you to find a better service for your organization
Reviews
the project
cPanel Server for Software Solutions Company
"ITAdOn’s communication, quality of work, and assurance stood out."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m a senior engineer at Allsoftsolution, a software solutions company.
What challenge were you trying to address with ITAdOn?
We wanted to have a dedicated cPanel environment to manage our website.
What was the scope of their involvement?
ITAdOn set everything up for us. We owned reseller hosting, and they told us how to use it to set up, configure, and use cPanel.
How did you come to work with ITAdOn?
I did a Google search for IT support and saw their reviews, poster, and flyer, and I gave them a call. Their price was very affordable, and their communication skills were very good. I also liked how they asked for payment after the job was done, so if they didn’t do the job, then they wouldn’t take the money. They were very friendly.
How much have you invested with them?
I spent around $1,000.
What is the status of this engagement?
We worked together from February–March 2021.
What evidence can you share that demonstrates the impact of the engagement?
The cPanel server is performing very well, with good load balancing. We were on different hosting before but now we’re pleased. Our website has been successful, and our bandwidth is in a great place.
How did ITAdOn perform from a project management standpoint?
Project management was perfect. They met deadlines, and their communication was great. We used phone, email, and text messaging. They gave us a status update on a daily basis.
What did you find most impressive about them?
ITAdOn’s communication, quality of work, and assurance stood out.
Are there any areas they could improve?
There were no improvements needed.
Do you have any advice for potential customers?
ITAdOn is very hands-on. They communicate with you and tell you what to do if they need something.
the project
IT Support, Web Dev, & Digital Marketing for Retail Company
"They work with us until we are satisfied."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Business owner at Broaster Chicken
For what projects/services did your company hire ITAdOn?
Pos setup, IT Support , Website Design
How did you select this vendor and what were the deciding factors?
We found this vendor via personal referral then they have submitted a proposal which is very good as they provide satisfaction guarantee with no lock in contract
Describe the project in detail and walk through their service package.
ITAdOn helped with our POS setup, Website Digital marketing, Website and SEO design etc
How many resources from the vendor's team worked with you, and what were their positions?
about 5-6 from their CEO, Desktop support, helpdesk, SEO specialist & Web developer
Can you share any outcomes from the project that demonstrate progress or success?
We have been using ITAdOn for our IT needs for over 15 months. We rely on the ITAdOn team's knowledge, expertise, and consistently prompt response times. They helped us in a wide array of IT challenges, from website design, POS setup & maintenance, and even SEO optimization just to name a few. Planning to keep them around for the long haul!
How effective was the workflow between your team and theirs?
they are very organized and very efficient and all their team members seems to have a excellent knowledge
What did you find most impressive or unique about this company?
no lock in contract and satisfaction guarantee. They work with us until we are satisfied.
Are there any areas for improvement or something they could have done differently?
not really, they are spot on
The client is pleased with their online performance on the new cPanel server. Load balancing and bandwidth management stand out as valuable returns from ITAdOn's work. Frequent communication and respect for deadlines are hallmarks of their work. They keep the client abreast of their progress.