ISKPRO Inc.

Introduce your business and what you do there.

I am the VP of marketing at Boostability, an SEO company.

What challenge were you trying to address with ISKPRO Inc?

We wanted to relaunch our corporate website. My team designed the entire thing in-house, everything from the copy to the visual design. However, we needed help developing the site.

What was the scope of their involvement?

ISKPRO Inc developed our WordPress website for us. The project was split up into phases. Their team worked in HTML to build the site, incorporating our designs. They would create a staging environment, which we would then provide feedback on. Once the iteration was correct, we would test it and push it live. 

What is the team composition?

We worked with five members of their team and had a point person who managed our account.

How did you come to work with ISKPRO Inc?

ISKPRO Inc was recommended to us by people within the industry who had a good experience working with them. They had good pricing and were able to work within our timeline. A lot of dev shops wanted to do all of the designs in-house, but ISKPRO Inc was flexible with us. 

How much have you invested with them?

We have invested about $10,000–$20,000.

What is the status of this engagement?

Our engagement ran from May 2020–January 2021.

What evidence can you share that demonstrates the impact of the engagement? 

The website is fantastic, we love it. They did an amazing job. ISKPRO Inc understood and listened to our vision. They really delivered.

I highly recommend working with them. There was no drama, they were always on the ball. For example, one of their developers got COVID and they immediately found another developer to cover his work. To me, that showed their commitment to customer service, especially during such extreme times. 

How did ISKPRO Inc perform from a project management standpoint?

We had a project manager who handled the bulk of the load and kept things moving at the right cadence. Our teams used Slack to collaborate, which was great because it allowed for open communication at all times. We also held weekly meetings.

What did you find most impressive about them?

ISKPRO Inc delivers quality results for an affordable price. I never felt like I was being cheated or taken advantage of. They are a very solid, reliable, agency. 

Are there any areas they could improve?

Most of the developers are based in India, so sometimes there would be a bit of a time delay. Our project manager would have to be up at really odd hours. That was the only drawback, but besides that, everything was great. 

Do you have any advice for potential customers?

Have your projects clearly defined and, once they deliver the work, check over it and give them feedback. They are very good at listening to our feedback and adjusting things as necessary. Be an involved partner to get the best results.

Please describe your company and your position there.

Our company is the largest white-label SEO company in the world. We've partnered with some of the most well-known marketing companies to serve small businesses, operating in many countries, with more languages supported than any other business of our kind. During this project, I served as the Project Manager of our Marketing Team, in charge of our largest initiatives, including the new website launch that ISK helped us with.

For what projects/services did your company hire ISKPRO Inc., and what were your goals?

Our goal was to build a brand representation online that truly represents the growth that our company has experienced as it is today. We needed a website built with the latest standards in web technology and one that has all the functionality needed to support our Sales Team, Customer Service Reps, as well as our partners and customers. ISKPro helped us with the brainstorming, planning, web development, QA, and launch. They were with us every step of the way and were even flexible with our needs during the pandemic and shutdown.

How did you select ISKPRO Inc. and what were the deciding factors?

Before this project, we researched probably 20 other companies before making a final decision. I discovered ISK through a solid recommendation from a colleague. We selected ISKPro because of their initial transparency in their capabilities and the quality of their ideas as well as their flexible pricing structure which allowed me to plan the project around our budget restrictions. It was apparent to me that they were very capable and had a proven track record with other businesses to show for it.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

ISKPro worked within a WordPress CMS using various technologies including PHP, CSS, HTML, and JS. They created robust contact forms for various types of users and customer-types, created unique visual animations, and user-specific experiences for different audiences that we identified during planning. They also implemented a live chat system, dynamic phone number displays, Lottie animations, and external platform integrations, all backed by solid analytics tracking and reporting throughout.

How many people from the vendor's team worked with you, and what were their positions?

I would say there were probably 6-8 people that worked on our project which included project managers, tech leads, account managers, developers, QA personnel, and web designers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to launch a website during a difficult time in our economy which seemed insurmountable at the time. We've seen a lift in our overall traffic and conversion rates as well as more robust data for us to continue optimizing our website moving forward. We've also received hundreds of compliments from our employees and external partners about our new website.

Describe their project management style, including communication tools and timelines.

Their style was very flexible but transparent with what they were able to do and what did not seem like a good idea coming from our team. They functioned both as a trusted advisor as well as a hard-working dev-house that did their best to action our ideas and objectives. We held regular meetings and opened-up regular communication channels in Slack and email to be constantly connected with their progress.

What did you find most impressive or unique about this company?

I think that their overall flexibility was something that was refreshing from a company like this. Sometimes, dev companies are very strict with certain timelines, cost estimates, and requirements. They quickly understood that we were working under very unique predicaments with a clear budget and they created a project that met our needs while giving us wiggle room if our plans somehow needed to adjust.

Are there any areas for improvement or something they could have done differently?

Not that I can think of.

Please describe your company and your position there.

I'm the founder and CEO of a specialty foods brands. We were looking to refresh and modernize our website to correspond with our increase in ecommerce sales.

For what projects/services did your company hire ISKPRO Inc., and what were your goals?

Our website was developed from a very basic Shopify template. We were hoping to give the website a more elevated look and feel, update graphics and color scheme, and increase educational flow.

How did you select this vendor and what were the deciding factors?

We were referred to ISKPRO through a local design firm we have consulted with. After my initial phone call with Alex, I believed that they were able to deliver more than what I was looking for within my budget.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We began by working on the foundation of the homepage. I was able to give examples of some of the styles and design I was drawn to on other websites. I also listed the key elements by priority that I wanted included. The team and I went back and forth multiple times in order to perfect the homepage before moving onto the inner pages.

How many people from the vendor's team worked with you, and what were their positions?

I worked with multiple project managers, unfortunately due to covid outbreaks within their team, who were my primary points of contact. I did not work with the design team directly.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have had increased clickthroughs on inner pages from the home page and longer lengths of time users have stayed on the site, which we interpret as users being more engaged in the new look of the information presented on the site.

Describe their project management style, including communication tools and timeliness.

We communicated best through concise, bulleted emails. It was a large amount of information to be passed back and forth, so it was important to keep the points as clear as possible. The turnaround time was usually within a week between milestone goals.

What did you find most impressive or unique about this company?

They were very generous with creating customized graphics and code to make our website stand out. The team was very helpful and clear at all steps.

Are there any areas for improvement or something they could have done differently?

I think this was an extremely difficult time operating during a pandemic and I think they did their best.

Please describe your company and your position there.

I am a marketing and operations analyst at CareShield Health. We sell senior insurance products.

For what projects/services did your company hire ISKPRO Inc.?

Complete web design and development for desktop and mobile. They also optimize our WordPress and site SEO.

How did you select this vendor and what were the deciding factors?

They came highly recommended by a colleague who used them for site development as well. They were affordable, reliable and created an excellent product.

Describe the project in detail and walk through the stages of the project.

We established our site content and creative direction, and gave these instructions to ISK Pro. They created a mock site for us and we made tweaks until it was 100% up to our standards. They set up our WordPress account, coded and continuously updated the site to meet our requirements.

How many resources from the vendor's team worked with you, and what were their positions?

I mainly worked with Sean, the Business Director, who was a huge help throughout the entire process.

Can you share any outcomes from the project that demonstrate progress or success?

Our site is a huge improvement from the last and we've seen increased conversions and engagement since the update.

How effective was the workflow between your team and theirs?

Very effective. They were responsive and delivered in a timely manner.

What did you find most impressive or unique about this company?

Their cost compared to the quality of work. Excellent!

Are there any areas for improvement or something they could have done differently?

No.

Please describe your company and your position there.

Founded in 2013, ConsumerAcquisition.com is a technology-enabled marketing services company that has managed over $3 billion in creative and social ad spend for the world’s largest mobile apps and web-based performance advertisers. We provide a creative studio and user acquisition services for Facebook, Google, TikTok, Snap and Apple Search social advertisers.

For what projects/services did your company hire ISKPRO Inc., and what were your goals?

We have worked with ISKPRO for three years to help us with our wordpress design and coding needs.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

ISKPRO helped us think through a complete site redesign, coding, and demand generation flow.

How many people from the vendor's team worked with you, and what were their positions?

.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have been consistently thrilled with ISKPRO's results and our interactions with the company. I would highly recommend them to anyone seeking assistance with wordpress website design & coding with a responsive design.

Please describe your company and your position there.

I'm a brand strategist and identity designer that runs a small studio. We actively work clients to improve their brand and make their ideas successful.

For what projects/services did your company hire ISKPRO Inc., and what were your goals?

I continuously work with ISK to develop and deploy all sites of web-based products for my clients.

How did you select ISKPRO Inc. and what were the deciding factors?

We connected on LinkedIn and after reviewing their work, I gave them a test drive and haven't turned back.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They are great to work with because they want you to be happy with the product they are creating for you.

How many people from the vendor's team worked with you, and what were their positions?

I've worked with 6 or so different individuals, not including those actually developing the website.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They have made my company more profitable due to their ability to handle more of the website within their company. It makes management easier and allows me to see them as the development arm of my company.

Describe their project management style, including communication tools and timelines.

I'd consider them agile and modern. Files are delivered through links, project is managed through Slack, and QC stuff is through video feedback and chats. Super easy to work with.

What did you find most impressive or unique about this company?

The overall value they offer is impressive.

Are there any areas for improvement or something they could have done differently?

Not yet!