designing a customer journey map: defined the touch points between the customer and the company and explored in details the ones relevant to the site development.
We also discussed the inner workings, in particular, how the leads move around the company. This affected the configuration of the forms and functionalities of the agents’ landing pages.
Please find a detailed case study on the website of IQUADART studio: https://iquadart.com/work/avangard-n/ .
And here is the link to the website: https://avangard-n.by/ .