Blockchain development for Game-changers

Ionixx Technologies is a full-spectrum development firm that specializes in mobile, web and blockchain technologies. Our team of over 80 designers and developers have expertise in iOS, Android, Web, Server-side technologies and Blockchain. We work with startups and fast-growth companies as a technology execution partner. We operate out of the San Francisco Bay area, Los Angeles, Toronto and Chennai, India where we have a development center.

For sales-related inquiries, please contact:

India: +91 7397385403 USA: 18882027602

 
$10,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2013
Show all +
Pasadena, CA
headquarters
  • 177 E Colorado Blvd
    Pasadena, CA 91105
    United States
other locations
  • No. L 25 (Second Floor), Dr. Vikram Sarabhai Instronics Estate, SRP Tools, Thiruvanmiyur, Chennai 600041
    Chennai, TN 600041
    India

Portfolio

CHIP | HIPPA-complaint Healthcare Communications App Image

CHIP | HIPPA-complaint Healthcare Communications App

Chip is an encrypted (HIPAA-compliant) clinical communications platform that facilitates streamlined and seamless exchange of sensitive patient information among care professionals, leading to better patient outcomes. Through distinguishable features such as integrated scanners and image processing tools as well as double layered encryption, Chip aims to act as a secure communications portal for the healthcare ecosystem. To
Powerful Social Pledge/Petition Tool on Blockchain Image

Powerful Social Pledge/Petition Tool on Blockchain

A blockchain-based online advocacy tool that allows users to make pledges, promises, and petitions and store them for future.

It is useful for calling on people for a particular social cause, engaging them,  and initiating action from them.

Read more: https://www.ionixxtech.com/pledge-petition-tool

iKlant | Cloud Based Microfinancing Solution Image

iKlant | Cloud Based Microfinancing Solution

A comprehensive suite of real time, cloud-enabled mobile applications that automatically manages end-to-end Indian microfinance institution operations including KYC (know your customer) capture, loan disbursements, loan collection, PAR (portfolio at risk)/NPA (non-performing assets) management and complete financial accounting. To know more,
rel="nofollow">https://www.ionixxtech.com/iklant
Blockchain-based Document Verification Tool Image

Blockchain-based Document Verification Tool

A SaaS-modeled application that  employs blockchain technology to verify, validate, and authenticate documents.

To do away with the cumbersome paper-driven documentation process, the tool seeks to solve the problem of authentication through immutable frameworks and robust technological processes.

Read more : 

rel="nofollow">https://www.ionixxtech.com/document-verification
BUCKiTDREAM | Collaborative Dream-sharing Community Platform Image

BUCKiTDREAM | Collaborative Dream-sharing Community Platform

BuckiTDREAM in association with Richard Branson - is a 'dream platform' which allows Dreameres to create their dreams and share their BUCKiTLIST's on their social networks, dreamers can post at anytime and anywhere. The key aim is to build an app where users can share and achieve their dreams and marketers can target users with a desire for their offerings. To know more,
rel="nofollow">https://www.ionixxtech.com/buckitdream
DVS | Blockchain-enabled Document Verification Tool Image

DVS | Blockchain-enabled Document Verification Tool

Defining the problem We live at a time and age where there is a wide proliferation of fake documents and certificates without a regulated system to verify their authenticity. Existing background verifications solutions are challenged with cumbersome paper-driven processes and necessitate the involvement of middlemen notwithstanding poor results. Devising a solution DVS is an all-in-one SaaS-based blockchain application for
organizations and institutions to verify and validate highly critical documents. By creating a decentralized blockchain ledger that uses strong cryptography, we built DVS with the aim to enhance the safety and security of the most critical documents. All contracts, documents, and communications are automatically encrypted and hashed to the blockchain. To know more, https://www.ionixxtech.com/dvs-portfolio
Blockchain-enabled Healthcare Portal Image

Blockchain-enabled Healthcare Portal

A blockchain-based healthcare solution for securing health data for patients, providers, and medical institutions By harnessing the power of A.I., Machine Learning, and Blockchain, it aims to empower everyone in the healthcare ecosystem with their own medical data and drive the larger goal of patient-centric healthcare and personalized medical assistance. To know more,
rel="nofollow">https://www.ionixxtech.com/healthcare-portal
Blockchain-powered Data Analytics System Image

Blockchain-powered Data Analytics System

DataVlt is a dynamic, on-demand, data analytics solution that provides a structured approach for businesses to aggregate, correlate, and manage information to gain actionable insight. DataVlt seeks to serve as a secure and customizable platform, allowing businesses to make data-driven decisions and unleash the fullest potential of raw information.
P2E | State-of-the-art Regulatory Change Management System Image

P2E | State-of-the-art Regulatory Change Management System

P2E is a technology-enabled regulatory change management framework. It seeks to automate the entire regulatory change management lifecycle. To know more, https://www.ionixxtech.com/p2e-portfolio
Gaadi Bazaar | Trusted Online Vehicle Trading  Platform Image

Gaadi Bazaar | Trusted Online Vehicle Trading Platform

Gaadi Bazaar is an initiative of the Cholamandalam Investment and Finance Company, an Indian business conglomerate.

Through this initiative, Gaadi Bazaar seeks to function as a highly competent and competitive online marketplace for buying and selling used commercial vehicles.

To know more, 

rel="nofollow">https://www.ionixxtech.com/gaadi-bazaar-portfolio
Robust End-to-end Cryptocurrency Trading Platform Image

Robust End-to-end Cryptocurrency Trading Platform

A cryptocurrency trading firm that builds tools on blockchain to simplify, streamline, and secure crypto participation.

The primary aim of the platform is to bring different cryptocurrency exchanges together onto a single interface and facilitate ease of  cryptocurrency trading.

Read more: https://www.ionixxtech.com/crypto-trade

 

End-to-end Personal Loan Processing Solution Image

End-to-end Personal Loan Processing Solution

A comprehensive suite of mobile applications for performing a wide range of real time, online personal lending activities that automatically manages end-to-end lending operations for the Indian market. The operations include KYC (Know Your Customer) capture, loan disbursements, loan collection, PAR (Portfolio At Risk)/NPA (Non-Performing Assets) management and complete financial accounting. To know more,
href="https://www.ionixxtech.com/loan-processing-solution-portfolio" rel="nofollow">https://www.ionixxtech.com/loan-processing-solution-portfolio
Tenshey | Executive Coaching Platform for Leadership Training Image

Tenshey | Executive Coaching Platform for Leadership Training

A platform designed to create a strong confident and empowered pipeline of female leaders through executive coaching programs. Built for Women who are seeking to accelerate their career with a mission to advance gender diversity and leadership development via executive coaching. To know more, https://www.ionixxtech.com/tenshey-portfolio
ixEDV | GPS & GPRS-based Tracking Solution Image

ixEDV | GPS & GPRS-based Tracking Solution

Employee Driven Vehicles Tracker, shortly EDV is a GPS & GPRS based tracking solution to enable businesses or individuals to track their vehicles in real-time. The solution is provided as a Web and Mobile App To know more, https://www.ionixxtech.com/ixedv
ixAudit | Comprehensive GRC Platform for Auditing Image

ixAudit | Comprehensive GRC Platform for Auditing

ixAudit is a suite of Web and Mobile application that enables any organization to conduct internal audits to ensure that its business processes adheres to the quality control policies. To know more, https://www.ionixxtech.com/ixaudit
Seva | On-demand  Healthcare Consultation App  Image

Seva | On-demand Healthcare Consultation App

Users can post the health related queries with images in mobile app,doctors/other users will clarify the queries in comment section. Users can Post Question,Bookmark the posts, Comments,Upvote/downvote and profile management. To know more, https://www.ionixxtech.com/seva
SPOT A SLOT | IOT-based  Smart Parking Solution Image

SPOT A SLOT | IOT-based Smart Parking Solution

Spot a Slot is a mobile IOT application that uses sensors to identify vacant parking spaces and provide active status of parking spaces to user. The app interface is developed in a way that user can locate, reserve, navigate to the parking space and pay digitally. To know more, https://www.ionixxtech.com/parkit
ixTrack |  GPS-based Field Service Personnel Tracking Tool Image

ixTrack | GPS-based Field Service Personnel Tracking Tool

ixTrack is a real-time, GPS-based solution comprised of a mobile-based app and a web-based tracking and reporting system built to track field service staff and optimize their travel. This tool offers field service staff information on the best route to take while visiting customers on business. Managers are able to pinpoint the location of field staff at any given time, and they will receive reports on their field service staff’s
travel efficiency. To know more, https://www.ionixxtech.com/ixtrack
Dubuqu | Cross-platform Media Storage and Sharing App Image

Dubuqu | Cross-platform Media Storage and Sharing App

Dubuqu NXT Gen is a collaborative, cross-platform media sharing application that allows users to exchange all forms of media and build conversations around them through comments and notes. Eventually, Dubuqu seeks to function as a default offline gallery that promises gallery-like features across all smart devices. To know more, https://www.ionixxtech.com/dubuqu

Reviews

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UI/UX/Tech Dev for Professional Training/Coaching Platform

“They perfectly understand our vision, and that really differentiates them from other vendors."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2018 - Apr. 2019
Project summary: 

Ionixx Technologies developed a mobile-responsive web app, taking charge of creating the UI/UX design and building functionalities. They handled both the front- and backend.

The Reviewer
 
2-10 Employees
 
New York, New York
Maggie Chan Jones
Founder and CEO, Tenshey, Inc.
 
Verified
The Review
Feedback summary: 

The final product is fully-functioning and reliable. Users praise its transparent layout and intuitive interface. The team added value with their attentive, thorough project management style. They functioned as true partners, taking time to understand the client’s needs.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Tenshey. I started this company after realizing my ascension to the C-suite in the tech industry as a woman was rare and shouldn’t be. My solution was to create a business with the mission to avenge the lack of gender diversity in the workplace through executive and career coaching.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ionixx Technologies?

After starting my company about two years ago, I needed help to develop our first technology platform to help map out the customer and coach journies within our services.

SOLUTION

What was the scope of their involvement?

They were in charge of designing the user journey for our web application while making it mobile responsive. The team defined how to bring in a member online into our process, including the UI experience, design, and digital technology. They built the app to be fully-functioning and immediately usable.

Now, users can sign up on our platform after providing us with information regarding their ideal career paths and what challenges they currently face in the industry. Then, they can choose their coach, schedule sessions, and track their journey.  Whether it's helping someone create a career roadmap or building their executive presence, users are able to located and engage with coaches that can develop skills they’re interested in. 

What is the team composition?

At any given time, there were between 3–5 teammates working on the project. I’m not sure how many people are on the backend, though.

How did you come to work with Ionixx Technologies?

I reached out to my advisors to help fill our need for custom software technology. They referred me to Ionixx Technologies. We talked with them and several other vendors, also going through an RFP phase. Their team, particularly their CEO, was enthusiastic about our mission and understood our requirements perfectly. She was excited to assemble a team to bring our platform to life. That stood out, so we went with them. 

How much have you invested with them?

We’ve spent between $25,000–$50,000 with them.

What is the status of this engagement?

We started the project in May 2018 and finished up in April 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

At this point, we have our coaches and some customers successfully on-boarded onto the platform. That enables us to scale much faster because we no longer have to work manually through email. Our B2B clients are really appreciative of this change because it allows them to view the broad range of talent and leaders on the app. Users also have access to a number of sessions and program progress, which was appreciated.  

How did Ionixx Technologies perform from a project management standpoint?

They did really well. When we started the project, we had weekly conference calls to discuss where we needed to focus attention. We felt very supported by them because they were always responsive. 

What did you find most impressive about them?

It’s one thing to have a vendor perform well, but it’s another to truly have a partner. We’ve built a genuine relationship with Ionixx Technologies. They perfectly understand our vision, and that really differentiates them from other vendors.

Are there any areas they could improve?

I don’t have anything to offer at this time.

Do you have any advice for potential customers?

It's important to know exactly what you’re looking for and accurately describe it to their team. Communicate the features and priorities for the project. This advice goes for any custom software development you undertake, whether it be with Ionixx Technologies or someone else.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Crypto Trading System for Software Company

"Their range of technical and architectural skills really impressed us."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Oct. 2018 - Ongoing
Project summary: 

Ionixx Technologies built a cloud-hosted cryptocurrency trading system from scratch in under six months. They designed the Java-based system to support large volumes of users with minimal latency.

The Reviewer
 
11-50 Employees
 
New York, New York
Steven Brucato
CTO & Co-founder, Bitsian Inc
 
Verified
The Review
Feedback summary: 

The final product is fully-functional and stable. Ionixx Technologies demonstrated a complete commitment to the project, working through nights to adhere to an accelerated timeline. The team exhibited professionalism and technical skill, learning unfamiliar frameworks during the project.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a software product company, and I am the CTO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ionixx Technologies?

A complete cloud-hosted trading system complete with multi-market connections, market data, order routing services, algorithmic order types, order management system, and a risk management system.

What were your goals for this project?

To build the system from scratch, with functional and technical input from our small team in NY - in less than 6 mos. System was to be core Java, cloud-hosted, highly scalable and redundant leveraging Kubernetes.

SOLUTION

How did you select this vendor?

We identified a pilot project that I had 4 vendors complete. Ionixx excelled in the speed, completeness, quality, and working relationship. They won our bake off.

Describe the project and the services they provided in detail.

A core Java based micro-services architecture for aggregating data from multiple crypto markets with a web based front end, REST API, and FIX API. Target users are institutional and high-end retail.

I have 20 years of IT experience, most of which is in trading systems, and by my measure this was a complex and ambitious build. Performance, high availability, scalability, and complex functionality. The system consists of 29 microsevices, makes use of open source frameworks such as Kafka, MySQL, RabittMQ, Elastic Cache, Redis, and others. We make heavy use of Kubernetes for high availability and scalability.

The system is meant to support large numbers of web users, but with minimal latency as this is a trading system. The system supports local installations as well as cloud-hosting.

What was the team composition?

An average of 14 technical staff. Skill sets are core Java, web/React, database design, network/cloud management. 90% of the staff were consistent throughout the project - with 10% brought in as specialists for short-time projects only. The technical skills, professionalism, and the total sense of owner-ship and positive attitude from the team were top notch. The team did not have any background in trading systems, crypto, or financial services. We trained them on all domain knowledge.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The results were outstanding, The functionality, performance, and stability of the system are outstanding. Our customers, our investors, and our competitors are astounded that in 6 short months we created a system with far more functionality than our much-more-heavily funded competitors have created, especially given that they started many months or years before our project.

I will say that the ownership from our team at Ionixx has been oustanding. We do daily "stand up" meetings - with Ionixx in Chennai our team in NY. The level of detail and understanding is excellent. I believe Ionixx has as much, perhaps even more, pride and ownership in this system than we do. They have regularly pulled all nighters with many, many staff sleeping over night in the Chennai office. I can't say enough good things about the professionalism, technical skill and positive attitude of our team with Ionixx. In addition to an entirely new domain for them to learn (trading, crypto, financial services), the team had to learn several new frameworks (Kenesis, Kafka, some AWS and GCP services) which they did extremely well. We did several comparisons of frameworks, and the team understood the selection criteria and produced excellent documented results supporting their suggestion.

On top of that, as a start up, we would sometimes change priorities significantly in the middle of a sprint. We try not to do this, but sometimes it's inevitable, and the team dealt with these extremely well - quickly moving to the new priorities. Lastly, we're in production beta now and our dev team is also our production support team (for now) and doing extremely well, also providing services off hours.

How was project management arranged and how effective was it?

There is a project and tech lead on the Ionixx team that is involved in every aspect of the project - Baskar Natarajan. He is both the scrum master, technical lead, architect, and owner of all issuers. He has some key senior staff working with him, and several juniors on the team which he and his seniors oversee, mentor, and help along. Ionixx has a significant bench so when we needed specialized technical skill, or UX design, they were always able to accommodate us.

We have a daily 1-2 hour stand up meeting with our entire team in NY (6) and the entire team in Chennai (14) . Each person provides and update. We use Jira to manage the scrum board and issues. We have 3 week sprints, followed by sprint recaps and next sprint planning. As the CTO, I was responsible for the team selection (Ionixx), tech stack, microservices architecture, and all the funcitonal and technical documentation - which was (is) extensive.

We also provided docs on domain knowledge. Our intent was to create a long-term relationship with Ionixx - not just a project, but a forever off-shore team which we consider "our" team. Swathi and Manju, owner/managers of Ionixx, are outstanding the work wtih and meet with us here in NY monthly (Manju flys in from LA, Swathi is based here in NY). We created a structure between our two companies that provides the correct incentives two both firms, and the employees of both firms. The management results speak for themselves - from nothing to production on 6 mos.

What did you find most impressive about this company?

Their range of technical and architectural skills really impressed us. Additionally, owership, dedication, range of skills (depth of bench), attitude, ability to learn new domains, abilit to learn new technologies, attention to detail, flexibility.

Are there any areas for improvement?

Nothing worth mentioning. I have worked with many many offshore and near shore teams, including India, Singapore, Budapest, Poland, Mexico, Tokyo, London, and other locations. A manager must have good management skills with offshore teams to get good results. Clear, complete communication is key - detailed documents, both functional and technical, are key.

Lastly, treat your team with respect. Technical people love to solve problems and more than anything, they love a successful results and to see the application used and loved. A see a lot of companies that try offshore have bad results, including departments within the same companies I've worked for in the past, and mostly it's been a failure on the US-side management, not managing remotely well, not knowing what to look for in a team. Ionixx produced the best results I've ever had in any offshore team.

5.0
Overall Score They deliver, great skills, great attitude. I'm a huge fan of the process and results
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Hit all milestones, communicated ahead on issues, communication from the remote tech team is key
  • 5.0 Cost
    Value / within estimates
    The cost was extremely reasonable given the complexity of the build and excellence of the result
  • 4.5 Quality
    Service & deliverables
    Fast, smart, reliable, great attitude, tremendous commitment and ownership, passion
  • 5.0 NPS
    Willing to refer
    I've already introduced them to several, we're taking on more projects due to our confidence in them

Automated Software Dev for Financial Services Firm

"I was impressed by their leadership and ownership." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2015 - June 2016
Project summary: 

Ionixx Technologies created an automatic system for loan disbursement and collection. They handled the UI design and development. 

The Reviewer
 
51-200 Employees
 
Chennai, India
Vasanth Vasu
Sr. VP of Operations, MSM Microfinance Ltd
 
Verified
The Review
Feedback summary: 

The system improved staff efficiency while reducing turnaround times and cutting costs per acquisition. Ionixx Technologies impressed with their smooth, agile methodology, robust project management processes, and proactive approach. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

MSM Microfinance Limited is a public company. I'm the senior vice president of operations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ionixx Technologies?

We hired them to transform our business processes from manual to automated. These systems included loan disbursement, collection, NPA management, and accounting.

What were your goals for this project?

We wanted to go paperless while maintaining excellent turnaround times, improving efficiency, and delivering great customer service. 

SOLUTION

How did you select this vendor?

Ionixx Technologies focused on mobile app development and cloud service solutions. Their team understood our requirements and provided unique, realistic estimates. 

Describe the project and the services they provided in detail.

Ionixx Technologies documented our business requirements and built the UI and sample prototype. After finalizing those requirements, they implemented an agile methodology for rapid development. Our business team and functional head met them for standup meetings, scrum meetings, and real-time scenarios. They adhered to the milestones and deliverables. 

What was the team composition?

We had a project delivery head, project lead developers, and testers. The team varies from 8–14 members. We also had a post-production support team.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our turnaround time for loan delivery is between eight and 10 hours; one of the best in the industry. This system streamlines our workload, while the real-time dashboard offers transparency to the management and board. GPS tracking improves staff efficiency. Our cost per acquisition has decreased by 35% to 40%. 

How was project management arranged and how effective was it?

They shared a project management tool that tracked milestones and deliverables. Since the project was agile, they communicated regularly about their progress. They also shared an internal tool they developed for defect tracking. 

What did you find most impressive about this company?

I was impressed by their leadership and ownership. They were proactive rather than reactive, and they completed milestones within our schedule. 

Are there any areas for improvement?

Process and technology are integral elements of a business. It's a journey, not a destination. I recommend that they hire a domain expert to provide business solutions.

5.0
Overall Score It was all the best.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They delivered on time with our schedule.
  • 5.0 Cost
    Value / within estimates
    Their cost was lower than other providers, but we got great value for the cost.
  • 5.0 Quality
    Service & deliverables
    We encountered a few issues after production.
  • 5.0 NPS
    Willing to refer
    They had excellent skills and capabilities.

Web Platform Dev for Loan Servicing Provider

"They're easy to work with and diligent in their work and communications."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
Dec. 2017 - Ongoing
Project summary: 

Ionixx is developing and testing a a custom loan servicing platform. They provide developers and quality assurance personnel. 

The Reviewer
 
11-50 Employees
 
Toronto, Canada
Brad C. Johnson
Director of Technology, Venture Debt Provider
 
Verified
The Review
Feedback summary: 

The platform has greatly benefitted the business. Through their committed work ethic and proactive, efficient management, Ionixx delivers satisfactory results. The team accommodates a variety of schedules, development styles, and special requirements.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We're a leading Canadian venture debt provider that focuses on the technology sector. We have offices in Vancouver, Toronto, and Montreal. I'm the director of technology.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ionixx Technologies?

We hired Ionixx to help us to develop and test our custom loan servicing platform.

What were your goals for this project?

We wanted to create a commercialized lending platform where we and other lenders could service their loans.

SOLUTION

How did you select this vendor?

They were recommended to us, but we selected them based on their performance during a small test project.

Can you go into detail about the services they provided and the scope of the project?

Ionixx provides development and testing resources. I break down the requirements. Once the development is complete, I review the code to ensure that it meets our requirements.

What was the team composition?

They offered two developers, one project managers, and a quality assurance team.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Ionixx has a positive impact on our business. They're easy to work with and diligent in their work and communications.

How was project management arranged and how effective was it?

The project management is very effective. Their project manager manages the execution and communications without my involvement, which is ideal. 

What did you find most impressive about this company?

They're organized, they've learned our existing code base quickly, and they accomodate all my requests and personal management preferences without issues. Since they're an offshore team, they have also been accommodating about the time zone difference.

Are there any areas where they can improve?

I haven't come across any major deficiencies in their work. They are an offshore team, so the only thing we check is the written English that goes into the UI. That's easy to overcome.

5.0
Overall Score Ionixx is a great partner. If you need tech help, take time to see if they fit.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They change their hours to accommodate timezone challenges.
  • 5.0 Cost
    Value / within estimates
    You can't beat their cost.
  • 4.5 Quality
    Service & deliverables
    No one is perfect, but they've come close.
  • 4.5 NPS
    Willing to refer
    I would, and have, recommended them.

Native App Dev for Social Dining App

“With them, the pain is minimal, and the spend is even less.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
Jan. 2018 – Ongoing
Project summary: 

Ionixx Technologies enhanced an existing social dining application for Android and iOS. They solved problems left behind by the previous developers, developed, tested, and maintain the app. The work is ongoing.

The Reviewer
 
1-10 Employees
 
Toronto, Canada
Inderjit Vasudevan Moorthy
CEO, Muster Technologies Inc
 
Verified
The Review
Feedback summary: 

Ionixx Technologies developed solutions that stabilized and improved the app, resulting in high satisfaction from investors. The abundant number of users give the app high ratings thanks to the steady UX. The team delivers high quality at top speed, decreasing costs with their high productivity.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of Muster Technologies, a product company that released a location-based social dining app called Muster.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ionixx Technologies?

As a startup, our biggest challenge was the initial investment in development; doing that in the U.S. or Canada would have cost us a lot. Coming from Chennai, India and having an outsourcing background, I wanted to outsource development to reduce our cost and increase efficiency.

We worked with another company in Chennai, but we had a rough time. We needed passion, motivation, and ambition from the company. This was our only product, but, for them, it was one among many. It was tough for us to keep them focused toward a release. We struggled to find a partner that was as enthusiastic as us.

SOLUTION

What was the scope of their involvement?

Ionixx is our technology partner. We guided them toward what we needed for the concept. They’ve done almost everything for us, including development, testing, project management, maintenance, and troubleshooting. We had an existing product that we enhanced with the help of their team. The app was built for Android and iOS as a native product.

The most important part of a product is how the troubleshooting is done. We tried to provide a uniform experience across our user base. We had variable results—the app was working for some but not for others—but Ionixx came on board and made sure that our user experience was the same for everyone.

Development is a nonstop process, and we’re starting a new round of funding. We’re confident in doing this because of their team. It will take a long time for us to build an internal team, so Ionixx is our long-term plan.

What is the team composition?

I’m not sure what the full size of the team was. We have one point of contact with them.

How did you come to work with Ionixx Technologies?

I go to startup events and met Swathi (Co-Founder and VP of Growth, Ionixx Technologies) at one of them. She was terrific. From the moment I met her, I understood how ambitious she was to create a platform and help our startup. She understood what we needed, maintained efficient communication, and delivered on time, which was key. I visited her website, which looked professional. Ionixx represented the perfect technology partner for us.

When I decided to change technology partners, I wanted to have an internal point of contact. My CTO was in Chennai so it was convenient for him to handle Ionixx’s development team, geographically speaking. At the same time, I wanted to have a point of contact with the internal management team; Swathi was a tailor-made fit for us in that scenario. I discussed it with my CTO, and he researched their previous products and was happy.

How much have you invested with them?

We’ve spent about $20,000 CAD (approximately $15,300 USD) with them so far.

What is the status of this engagement?

We started working with Ionixx in January 2018 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We are making our investors happy. This is dependent on how good and stable our product is. Ionixx came in and fixed our problem, stabilizing and upgrading the app. Our investors saw this, and we’ve been getting warm messages from them.

Our ratings are close to 4 on Android and iOS, and we have nearly 50,000 users. This is definitely due to the UX. We’ve also looked at our error and crash rates on the backend, which are minimal. We are on par with what Google and Apple expect in terms of quality.

How did Ionixx Technologies perform from a project management standpoint?

They’re experienced, and resources are not a problem for them given that Ionixx has a parent company. Ionixx has a great resource pool, and they’re able to keep their members efficient throughout. Their management skills are perfect.

We worry about resources leaving as it takes time for someone else to come in and learn about the project, and time is money. Ionixx’s resources have come and gone, but the transitions have been smooth.

We mostly use email for communication. For situations that demand discussions, my CTO talks to them. My team has only met Ionixx once or twice. When we went to them, the product beta was already launched. We were clear about our requirements, and their communication with us was to the point. We don’t talk a lot. It’s quite smooth.

They understand problems quickly, and we didn’t have to ask them what was happening on a daily basis. They made efficient, long-term fixes, which we really appreciated. They’ve taken the time to let us know when a problem might require a complex fix. We’ve gone back to the drawing table and had discussions about having short- or long-term fixes. Choosing the latter might be time- and budget-consuming, but it’s often worth it. The technology partner needs to be willing to do this, and Ionixx is.

What did you find most impressive about them?

They might be on the higher side in terms of fees, but, even though previous tech partners charged us less, they required more development hours. The time spent by Ionixx on development is less in comparison, so we’ve spent less money with them overall. They have a premium service, but they don’t cost as much as one would think when initially talking to them. With them, the pain is minimal, and the spend is even less. This is a top-rate package for me.

Are there any areas they could improve?

No. I’m a happy customer.

Do you have any advice for future clients of theirs?

As I mentioned, Ionixx might seem more expensive than other groups, but they also offer more. Startups shouldn’t get confused about the fee structure and go for a lesser group that will take longer to finish the work.

As clients look at the bigger picture, Ionixx will give them peace of mind in terms of development and project management.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer
    I’ve recommended Ionixx to a couple of internal contacts.

Web App Dev for Refugee Staffing Platform

"I had a really wonderful experience with them."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
July 2017 - Nov. 2017
Project summary: 

Ionixx created a first-version app based on existing mock-ups. They suggested designs to enhance the UI before developing the app with a side for both users and the administrator.

The Reviewer
 
1-10 Employees
 
San Francisco, California
Megan Majd
Founder & CEO, Harmoni
 
Verified
The Review
Feedback summary: 

The app had an impressive and user-friendly UX/UI. As a first version, it fulfilled requirements and had the decks needed for its subsequent iterations. Ionixx’s offerings and input exceeded expectations. The Indian-based company also had resources in California, which simplified communication.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Harmoni, a mobile application that allows refugees to work from their smartphones.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ionixx Technologies?

We didn’t have the in-house technical expertise to build a first-version app.

SOLUTION

What was the scope of their involvement?

After I briefed them on the scope, Ionixx walked me through the whole process. They tweaked our mock-ups and proceeded into development with designs that complemented our original concept. The team built the app to have two sides – one for users and the other for the administrator – to let me input different types of work for the users to do. They completed the app and tested it.

What is the team composition?

The project manager was my main point of contact. I also spoke with the developers on a consistent basis.

How did you come to work with Ionixx Technologies?

A friend of mine, whose judgment I trust, recommend Ionixx after working with them. When I spoke with them, they seemed very affordable and willing to help me with every aspect of the project. I felt Ionixx went above and beyond what other companies I spoke to offered.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked with them between July – November 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I like how they built the whole platform for me; it was everything I wanted. This is the first version and it has decks needed to build the second and third iterations. They built a clear and user-friendly admin dashboard without that much direction from me. The UX/UI design was also impressive.

How did Ionixx Technologies perform from a project management standpoint?

They were with me every step of the way. Although Ionixx is based in India, the project manager was in Los Angeles, which made communication. We didn’t have any problems with language barriers or time difference. We mostly communicated via email and Skype.

What did you find most impressive about them?

They felt like they were on my team when I was working with them. Ionixx was invested in my work and how to support it. The team had great suggestions, especially when we switched back from one of my ideas that proved to be wrong.

Are there any areas they could improve?

No. I had a really wonderful experience with them. I may have had suggestions during a longer engagement, but I wouldn’t change anything about this project.

Do you have any advice for potential customers?

Be clear in every single detail of the instructions and ask their opinion. They’ll say whether an idea is feasible or not.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I think there were a couple of things that that maybe took a little bit longer, but just barely and mostly because I made some changes last minute.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer