What evidence can you share that demonstrates the impact of the engagement?
We have several in-house developers that they’ve had to collaborate with, and they’ve done so very effectively. They are now a solidified member of our team. The work that they’ve completed has been very high quality, and we haven’t had to revisit any of their work.
At one point during the project, there was a developer on their end that was not delivering to our standards. When we notified inVeritaSoft, they worked hard to address the issue and make sure we were fully satisfied with the engagement. They gave us a few options on how to move forward, and we ended up continuing to work with this developer while working actively with the rest of the team to minimizing any negative impacts.
How did inVeritaSoft perform from a project management standpoint?
They’ve been very good. They’re using Jira for task management and Scrum and Agile systems for these projects, which are very similar to those that we use. We fit very well together, and they're very professional in their approach. We also use Slack for daily communication.
What did you find most impressive about them?
When we started discussing the scope of the project, they understood what it was we were looking for right away and started working. There weren’t any problems.
Are there any areas they could improve?
It’s sometimes difficult to try out the people that they hire, because it’s dependent on the specific needs of the client. Something may be perfect for other clients but might not fit our requirements. It’s just like hiring a new employee; you’re never sure that it’s going to work, but you have to try. When addressing these minor issues, inVeritaSoft has been very in-tune with our needs and have been great about listening to our feedback.
Do you have any advice for potential customers?
Be specific and professional. Tell them exactly what you want and when you want it. The more information you can give them, the more they can deliver with regard to both timeliness and quality.