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Digital Creative Studio

5.0
5 reviews

Intrepid Network was established in 1996 (then Intrepid Designs), by Josh Utley, President & CEO, who holds 23 years of real world experience in the multimedia industry. Previously Josh worked for Global Horizons - a $10 million a year international apparel company, ManTech - a government services corporation with budgets averaging $1 million per project and start-ups with varying project budgets and industries.

Utilizing the latest technologies, leading open source software and commercial tools Intrepid Network helps clients with all their multimedia needs.  Web site development, design, programming, graphic design, video production and photography needs. Utilizing these and other technologies, Intrepid Network proficiently designs & develops projects on time and within budget.

Quality, performance and professionalism are what Intrepid Network have to offer you. You can be confident your project will be completed on time and with no hassle or unforeseen challenges.

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$5,000+
 
$50 - $99 / hr
 
2 - 9
 Founded
1996
Show all +
San Diego, CA
headquarters

Portfolio

Key clients: 

Intrepid Network, Inc. helps businesses and organizations align their brand(s) with opportunity. Current clients include; Ocean Beach MainStreet Association, UCSD, USAopoly, Imperial Beach Chamber of Commerce and more.

THQ Image

THQ

Interactive Entertainment Software Publisher

Occasionally a client will have their web site designed by another firm and contract us to implement the design. This was the case with THQ. We were contracted by the developers of the project who programmed the functionality of the CMS. Having the ability and experience to quickly adapt to other companies work flows and project development standards is not a

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problem for Intrepid Network. We are competent with Jira, git, and team development needs. As the President & CEO of Intrepid Network I call on my past experience of managing 22 production artist as well as our then interactions working with 22 writers and various project managers.

We love playing with the BIG boys. If you have a large project and you need a key team player give us a call (619) 929-0762.

THQ Inc. was a leading worldwide developer and publisher of interactive entertainment software. The company developed its products for all popular game systems, personal computers and wireless devices. Headquartered in Los Angeles County, California, THQ seld product through its global network of offices located in North America, Europe and Asia Pacific. The company has since been sold and aquired by its competitors.

 

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FORCE11 Image

FORCE11

FORCE11 is a movement of people interested in furthering the goals stated in the FORCE11 manifesto. An important part of their work is information gathering and dissemination. They invite anyone with relevant information to provide them links which they may include on their websites. They ask anyone with similar and/or related efforts to include links to FORCE11. They are a neutral information market, and do not endorse or seek

…
to block any relevant work.

FORCE11 hired Intrepid Network Inc. to redesign and develop their website. Before we could do this we had to learn a great deal about their community and its functions. What are its top priorities and how often do they change? Do these priorities have a cycle? These and many more questions would need to be answered before we arrive at what you see today. We spent over a year learning about FORCE11. During this time along with questions we also provided answers.

We improved communication and content workflows for the organization website and improved its overall performance. As FORCE11 is an ever changing body of individuals and important task of website builds such as this one require a method of knowledge sharing. How can new staff learn to update the website? We provide extensive videos for more complicated tasks and on call support for basic onboarding.

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Ocean Beach MainStreet Association

501(c)6 Private Nonprofit Business Organization

The Ocean Beach Web site has many functions. At first glance it invites people to OB as a destination with annual events, attractions and local news. Users are presented with one click access to an event calendar, local restaurants, hotels and venues, photos, videos, detailed history, member resources and much more. The MainStreet Association is funded

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through grants for BID's (Business Improvement Districts) and manages around 550 memberships.

Intrepid Network is responsible for the Ocean Beach MainStreet Association's Website, YouTube Channel, AddThis account, Google Analytics, and Pinterest. Intrepid Network also assist with the marketing efforts on the OBMA's Facebook and Twitter accounts by producing videos and providing photos. We've found contributing as a local Goodle Guide through reviews, photos and videos has had a significantly positive impact on the community and website traffic.

The layout of the Ocean Beach MainStreet Association was designed to match the mood of visitors who are looking to have a good time. The menu items were carefully researched using Google keyword tools to determine the maximum benefit possible. For example the word "Stay" was searched for far more often then Hotel and similar lodging terms. Using the word Stay instead increase the sites exposure to people search for a place to stay at the beach.

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USAopoly™ Image

USAopoly™

We first started working with USAopoly™ when we were contracted to design and develop a stand alone website for their award winning game Telestrations™. When working with brands that rely on first impressions a website's uptime becomes increasingly important. A reliable website hosting provider is a key element to reliability in hosting.

Hosting is not as simple as you may think. A lot of factors go into determining how

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much your hosting will cost. How many people visit your website, how much bandwidth you will have and how much storage you need are all factors. Additionally you will need your server to perform and that is not what you will get with a lessor solution. We've endured the head aches so you don't have to. Let Intrepid Network guide you in determining the best and most applicable solution for your business needs.

We were very pleased when USAopoly™ not only asked us to maintain their Telestrations™ website but also contracted with us to maintain USAopoly.com! It's a pleasure working with such a creative company and the free games are a nice fringe benefit as well.

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Reviews

5.0
5 reviews
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Web Design & Development for Research Nonprofit

" I don’t have to worry about the website at all. Intrepid Network will take care of it."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2012 - Ongoing
Project summary: 

Intrepid Network completely recreated a legacy Drupal website, refreshing the design and developing new modules. Now, the vendor provides maintenance by implementing updates and managing cybersecurity.

The Reviewer
 
11-50 Employees
 
San Diego, California
Stephanie Hagstrom
Executive Director, FORCE11
 
Verified
The Review
Feedback summary: 

The new website incorporates advanced features and functions smoothly. Intrepid Network is a thorough, research-driven company that takes pride in their work. They are well-versed in both UI/UX and backend development. Their responsive communication has been a highlight.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the executive director of FORCE11, a nonprofit organization with about 3,000 members. 

We deal with scientific research, in particular, figuring out how to do open science (making sure research is available to anyone in the world). We are trying to figure out how can we switch to a system of open science from the current system of journal subscriptions where publishers own all the research.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intrepid Network?

Our volunteer organization started a Drupal website some years ago. When the website started to break,  we needed to either rebuild what was there or scrap it and start over. 

SOLUTION

What was the scope of their involvement?

Intrepid Network rebuilt our entire Drupal website. Josh Utley (President & CEO, Intrepid Network) fixed the problems, added on modules, and now he maintains the site. 

He interviewed us to find out what features we wanted, and then he provided a whole schematic of what the website could be. We signed off on each section, and then he went to work.

He created a membership system and group modules for our working groups. He also set up an event module for our events and conferences. 

Also, our members can add articles to our website. Those articles get posted on the homepage automatically. 

Now, he does all of our Drupal updates and manages the site if it gets cyber attacked.  He tests the Drupal module updates before making them live.

What is the team composition?

I work with Josh. He has other people that work for him, but he was my main contact.

How did you come to work with Intrepid Network?

I interviewed a lot of people. I was looking for someone who knew Drupal well and could re-do the backend of our site. Also, we wanted someone that could do both backend development and frontend UI/UX design. 

Since we are an open-source organization, we were looking for someone that was involved in the Drupal community. 

How much have you invested with them?

We spent about $30,000–$40,000.

What is the status of this engagement?

We started working with him in 2012, and now he provides site maintenance. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The community uses our website, and we don’t even use it to the full extent that we could. 

The new website has way more bells and whistles than the other one—probably more than we need. We definitely utilized Drupal’s capabilities. There are some pretty fancy things on the website.

How did Intrepid Network perform from a project management standpoint?

Josh is realistic, and he’s a businessman. He’s very good at what he does. He’s good about telling you what it will take to do something, and he does exactly what you ask him to do. 

During the project, we primarily communicated over email, but we also spoke over the phone. Now, I send him a note if we have spam on the site and he fixes it. 

If we need something additional done, I’ll get a separate bill for that. He breaks out the bill per-project. I don’t have to worry about the website at all. Intrepid Network will take care of it.

What did you find most impressive about them?

Josh has experience in design, workflow, and the technical aspects of Drupal. Now, if I need a logo really quick, he can do it. He’s not a professional graphics person, but he is good at turning around a quick logo or a page layout. 

Are there any areas they could improve?

This isn’t a complaint, but he takes his work very seriously. If I ask him a simple, question, I’ll get an entire page of email back—he does a lot of research. 

So, it’s good and bad because we’re all very busy. Sometimes, he’ll spend a lot of time answering a “yes or no” question with an entire email. 

Do you have any advice for potential customers?

Potential customers should make sure they are clear about what they want and how much time it’s going to take before moving forward.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    He is very responsive, amazingly responsive.
  • 5.0 Cost
    Value / within estimates
    It’s great.
  • 5.0 Quality
    Service & deliverables
    He’s very good at Drupal — very knowledgeable.
  • 5.0 NPS
    Willing to refer

Web Development and Design for Home Care Service Provider

“They always follow through and address our needs.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jun. 2013 - Ongoing
Project summary: 

Helping grow a customer base, Intrepid Network designed and developed a website. The website lets caregivers apply for a job and be matched with the clients.

The Reviewer
 
11-50 Employees
 
San Diego, California
Kym Kapalla
Founder, 1st Meridian Care Services
 
Verified
The Review
Feedback summary: 

The in-house team is happy with the look and feel of the website and the traffic has increased. Intrepid Network met all needs, while their ability to provide personal attention to their clients makes them easy to work with.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the founder of 1st Meridian Care Services. We provide non-medical and medical home care to private insurance and Medicare patients in their homes.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intrepid Network?

The majority of our clients are not heavy internet users, so it was difficult for us to decide what presence we should have on the web in order to attract more customers. We were looking for a vendor to help us with web design and digital marketing. 

SOLUTION

What was the scope of their involvement?

Intrepid Network designed and built a website for us. If a caregiver is searching for a job, they can apply directly from our website. Then, we match caregivers with our clients. Intrepid Network also set up a way for all of my employees to send encrypted emails. In addition, they helped us understand what a search engine is and how we can increase traffic to our website. They continue to monitor the website and perform updates.

What is the team composition? 

I mostly work with Josh (President and CEO, Intrepid Network), who has a team underneath him.

How did you come to work with Intrepid Network?

Josh and I belong to the same networking group, and we both were trying to grow our companies.

What is the status of this engagement? 

We started working with Intrepid Network in June 2013, and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I'm very happy with the website and we haven't had any complaints. If we request any changes, they're very quick to make them. 

How did Intrepid Network perform from a project management standpoint? 

We talk about twice a month and we also use email to stay in touch. We get regular reports, so we know what part of the country the traffic is coming from.

What did you find most impressive about them?

They're not a big organization, so I don't have to worry about getting lost in the shuffle. They always follow through and address our needs. 

Are there any areas they could improve?

I can't think of anything. If we have any issues, they resolve them quickly. 

Do you have any advice for potential customers?

Trust their recommendations. I'm not an internet savvy person, so they definitely helped me understand that side of the business.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    It's been a great value.
  • 5.0 Quality
    Service & deliverables
    They gave me everything I asked of them. I don't have any complaints.
  • 5.0 NPS
    Willing to refer

Website Design and Dev for Local Chamber of Commerce

"This partner is very easy to work with."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2010 - Ongoing
Project summary: 

Intrepid Network redesigned and developed a website. They provide ongoing support, including online payment integration. 

The Reviewer
 
1-10 Employees
 
San Diego, California
Karen Odermatt
Former President, Imperial Beach Chamber of Commerce
 
Verified
The Review
Feedback summary: 

Their support has drawn more users to the website and improved UX. Intrepid Network is an accessible partner with a seamless work style.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

The Imperial Beach Chamber of Commerce is organized to advance the general welfare and prosperity of the Imperial Beach area so that citizens and all areas of its business community shall prosper. All necessary means of promotion shall be provided and particular attention and emphasis shall be given to the economic, civic, commercial, cultural, industrial, social and educational interests of the area. I have been a member of the board of directors for the past 6 years and have served as the President, Vice President, Secretary and Treasurer. I am currently serving as the Treasurer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Intrepid Network?

We hired Josh (President and CEO, Intrepid) to rework our website. We wanted it more interactive and eye-catching.

What were your goals for this project?

We wanted to go more virtual with our members. Imperial Beach is a small community. Most of our members are comfortable with using the website to look for information. We also have quite a few out of town visitors looking to our website for information.

SOLUTION

How did you select this vendor?

Actually, Josh (Intrepid Network) has been our network provider since before I came on board. I am not sure how he was chosen but we have looked at other vendors during my tenure and Josh remains the best.

Describe the project in detail.

This is an ongoing project. When we need credit card payments through our website, a new business added, etc. we call on Josh.

What was the team composition?

Josh and the Board of Directors of Imperial Beach Chamber of Commerce.

 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have visitors looking at our website all the time. When people come to meetings, events, etc. they usually find out through our website.

How effective was the workflow between your team and theirs?

Very seamless

What did you find most impressive about this company?

Josh was in place when I came on board. This partner is very easy to work with.

Are there any areas for improvement?

Not that I can think of.

5.0
Overall Score Excellent company
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Very easy
  • 5.0 Cost
    Value / within estimates
    Reasonable
  • 5.0 Quality
    Service & deliverables
    Always available and ready to assist
  • 5.0 NPS
    Willing to refer
    Very likely

Drupal Development & Maintenance for Game Company

"I always had faith that Josh (President/CEO, Intrepid Network) would accomplish what he promised."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2012 - Feb. 2019
Project summary: 

Intrepid Network designed and developed a Drupal website to showcase a specific product for a game manufacturer. They also helped with website hosting and maintenance for several years.

The Reviewer
 
11-50 Employees
 
San Diego, California
Vice President of Operations and Information Technology, Game Company
 
Verified
The Review
Feedback summary: 

Intrepid Network successfully delivered a high-quality and creative website that helped showcase the game. Despite a small team, they demonstrate an extensive skill set and a deep commitment to customer service. Future clients can expect a hassle-free and well-managed engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the vice president of operations and information technology at a game company. We design and sell board games and puzzles.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intrepid Network?

We engaged Intrepid Network to build us a Drupal website to showcase one of our party games.

SOLUTION

What was the scope of their involvement?

Josh (President/CEO, Intrepid Network) designed and developed a Drupal website from scratch so that we could highlight a specific game. We gave an overview of what we envisioned, and he presented us with some design options. After a series of discussions to refine the designs, Josh developed the site from the ground up. He also helped us maintain and host the website, along with our primary site, for several years.

What is the team composition?

Josh was our single point of contact.

How did you come to work with Intrepid Network?

I learned of Josh and Intrepid Network through a reference from an IT consultant we worked with at the time.

What is the status of this engagement?

Our engagement with Intrepid Network began in 2012 and ended in February 2019, when we switched our main website away from Drupal to another platform and therefore to another developer. The microsite to showcase the game went offline a few years ago.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Josh helped us accomplish our goal of showcasing one of our flagship products and sell the idea that it was a fun party game. I don’t recall the website ever going offline due to an error, and Josh’s creativity was evident on the site.

How did Intrepid Network perform from a project management standpoint?

It can sometimes be challenging to find a vendor that will deliver on its promises, but we never had that problem with Josh. He was quick to respond and gave accurate timelines. He took a lot of guesswork out of the equation. I always had faith that Josh would accomplish what he promised.

What did you find most impressive about them?

Josh runs a one-stop shop. He knows web design, development, web hosting, and marketing. We got lucky to work with somebody who knows how to do it all.

Are there any areas they could improve?

No, I’m thrilled we got to work with Josh.

Do you have any advice for potential customers?

Make sure everybody’s role in the project is clear, and make sure that there is a set timeline for deliverables.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development & Maintenance for Nonprofit

"They’ve shown an outstanding work ethic throughout the engagement"

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2009 - Ongoing
Project summary: 

Intrepid Network developed and maintains a Drupal-based website; they solve any technical issues and make structural changes. Additionally, they manage several digital media channels and analytics accounts.

The Reviewer
 
San Diego, California
Denise Knox
Executive Director, Ocean Beach MainStreet Association
 
Verified
The Review
Feedback summary: 

The business has experienced constant growth in traffic, especially around promotional offerings and weekly events. As a team, Intrepid Network is available, reliable, and skilled. Their 10-year dedication to the project is a testament to their commitment and value as a partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the executive director of the Ocean Beach MainStreet Association, a nonprofit business organization.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intrepid Network?

We originally hired Intrepid Network to create a new website for our organization. Since then, we used them for a variety of services involving our web presence.

SOLUTION

What was the scope of their involvement?

Intrepid Network developed our site on a Drupal platform, and have created several iterations of it since the beginning of our engagement. They maintain and update the site regularly. In addition, they are responsible for our YouTube channel, Pinterest, AddThis account, and Google Analytics efforts.

What is the team composition?

Josh (President & CEO, Intrepid Network) is our main contact at Intrepid Network.

How did you come to work with Intrepid Network?

We knew Josh because of his volunteering support, and he approached us about working together to improve our site and overall promotions. The vendor that had done our website in that past was no longer able to work for us, so we felt Intreprid Network was a strong choice because of our relationship with Josh.

How much have you invested with them?

We spend around $12,000 per year, so the total cost is currently about $120,000.

What is the status of this engagement?

We’ve been working together since 2009 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We get a tremendous amount of hits on our website, especially when we’re promoting an event. When our traffic surges, we notice more individuals coming into our office for relevant handouts and other materials that we offer.

How did Intrepid Network perform from a project management standpoint?

They’ve excelled in managing the project. Everything is communicated well during our monthly calls. They also bring statistics to our meetings so we can review their progress. Their team is receptive to any feedback we have for them and there have been no issues.

What did you find most impressive about them?

They’ve shown an outstanding work ethic throughout the engagement. Even if Josh is on vacation, he ensures we can reach him at any point if we have issues.

Are there any areas they could improve?

I can’t think of anything for them to improve on. We’re pleased with the relationship between our teams.

Do you have any advice for potential customers?

Having regular meetings with your primary contact helps everyone stay on the same page.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer